Tooltip appears differently in Acrobat 7 vs. Acrobat 9

I created tooltips for my form fields in Acrobat 9 (Livecycle Designer 8.2) and they appeared as nice boxes of text on mouse over.  When my user pulled up the form in Acrobat 7 the tooltip was all in one line across the screen.  Any ideas on how to solve this (other than have the user upgrade)?
Thanks.

It may have no affect, but what "Target Version" is the form set to?  From Designer, select File > Form Properties > Defaults (tab).  If it is set to 8.1 or later, or 9 or later, try the 7.05 or later setting as a test.
Steve

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    Thank you very much. I'll be waiting for you message.
    Messaggio originale----
    Da: [email protected]
    Data: 26/01/2015 17.56
    A: "Umberto Gangi"<[email protected]>
    Ogg:  How can I use the "Copy and paste" tool in order get stamps in the same position in different pages (Acrobat XI for PC)?
        How can I use the "Copy and paste" tool in order get stamps in the same position in different pages (Acrobat XI for PC)?
        created by Gilad D (try67) in Creating, Editing &amp; Exporting PDFs - View the full discussion
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