Top 12 website access freezes Safari
On certain websites (wired.com, for instance) Safari will totally freeze up with spinning beach ball whenever I access that site thru the Top 12 preview window. However, when I go there thru my bookmark bar on top I have no problems at all. I'm using Safari 4.0.3. Anybody else having the same freeze problems when using the Top 12 access? Any ideas what it could be?
Thanks.
Greetings,
This could be any number of things. But try this to see if it might solve your problem:
Quit Safari if it's running and open System Preferences>Network.
In the DNS Server tab, make sure IPv6 is turned off, and enter these two DNS servers to replace the ones you currently have:
208.67.222.222
208.67.220.220
click Apply Now and quit System Preferences.
Next, do these things in order:
1. Go to Home/Library/Cookies and delete the Cookies.plist file.
2. Go to Home/Library/Caches/com.apple.Safari and delete the contents of that folder.
3. Go to Home/Library/Caches/com.apple.Safari/Web Page Previews and delete the contents of that folder.
4. If you don't want to use the Top Sites feature, open Terminal and paste in this command:
defaults write com.apple.Safari DebugSnapshotsUpdatePolicy -int 2
5. Go to Home/Library/Caches/Metadata/Safari and delete the contents of that folder.
6. Go to Home/Library/Caches/Safari and delete the contents of that folder.
7. Go to Home/Library/Safari and delete these files (if you have them):
Downloads.plist
History.plist
Form Values
LastSession.plist
WebpageIcons.db
Then repair permissions and restart Safari and see if the problem continues.
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1. Plugin Process latest Crash Report:
Process: PluginProcess [3756]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/PluginProcess.app/Con tents/MacOS/PluginProcess
Identifier: com.apple.WebKit.PluginProcess
Version: 7534.57 (7534.57.2)
Build Info: WebKit2-7534057002000000~1
Code Type: X86 (Native)
Parent Process: Safari [631]
PlugIn Path: /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin/Contents/MacOS/googletalkbrowserplugin
PlugIn Identifier: com.google.googletalkbrowserplugin
PlugIn Version: 2.9.8.7308 (2.9.8.7308)
Date/Time: 2012-05-15 21:03:11.888 +0200
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /System/Library/StagedFrameworks/Safari/WebKit2.framework/PluginProcess.app/Con tents/MacOS/PluginProcess
VM_ALLOCATE 0000000000001000-00000000000d3000 [ 840K] ---/--- SM=NUL
Application Specific Information:
objc[3756]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9bff83bd 0x9be67000 + 1643453
1 com.google.googletalkbrowserplugin 0x03b6a6a0 main + 119178
2 com.google.googletalkbrowserplugin 0x03b6aca0 main + 120714
3 com.google.googletalkbrowserplugin 0x03b6e221 main + 134411
4 com.apple.CoreFoundation 0x9bec42a6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
5 com.apple.CoreFoundation 0x9bec3c37 __CFRunLoopDoTimer + 743
6 com.apple.CoreFoundation 0x9bea2cd0 __CFRunLoopRun + 1888
7 com.apple.CoreFoundation 0x9bea21dc CFRunLoopRunSpecific + 332
8 com.apple.CoreFoundation 0x9bea2088 CFRunLoopRunInMode + 120
9 com.apple.HIToolbox 0x90868723 RunCurrentEventLoopInMode + 318
10 com.apple.HIToolbox 0x9086fa8b ReceiveNextEventCommon + 381
11 com.apple.HIToolbox 0x9086f8fa BlockUntilNextEventMatchingListInMode + 88
12 com.apple.AppKit 0x96ffe0d8 _DPSNextEvent + 678
13 com.apple.AppKit 0x96ffd942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
14 com.apple.AppKit 0x96ff9cb1 -[NSApplication run] + 911
15 com.apple.WebKit2 0x002767f6 RunLoop::run() + 56
16 com.apple.WebKit2 0x002bd6d9 WebKit::PluginProcessMain(WebKit::CommandLine const&) + 779
17 com.apple.WebKit2 0x0028a9a1 WebKitMain + 323
18 com.apple.WebKit.PluginProcess 0x000d3ebb 0xd3000 + 3771
19 com.apple.WebKit.PluginProcess 0x000d3da1 0xd3000 + 3489
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9cc7290a kevent + 10
1 libdispatch.dylib 0x914d1e10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x914d085f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9cc7202e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99b1eccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99b206fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9cc7202e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99b1eccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99b206fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9cc7202e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99b1eccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99b206fe start_wqthread + 30
Thread 5:: com.apple.CFSocket.private
0 com.apple.CoreFoundation 0x9becf6ee -[NSMutableArray setObject:atIndex:] + 414
1 com.apple.CoreFoundation 0x9beb21c2 CFArraySetValueAtIndex + 130
2 com.apple.CoreFoundation 0x9bef1120 __CFSocketManager + 2336
3 libsystem_c.dylib 0x99b1ced9 _pthread_start + 335
4 libsystem_c.dylib 0x99b206de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x6911f6c0 ebx: 0x03b69e62 ecx: 0x03b782c2 edx: 0x69114e50
edi: 0x6911f6c0 esi: 0xc00cfe54 ebp: 0xc00cfe78 esp: 0xc00cfd1c
ss: 0x00000023 efl: 0x00010282 eip: 0x9bff83bd cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x03b7cf8e
Logical CPU: 6
Binary Images:
0xd3000 - 0xd3ffd com.apple.WebKit.PluginProcess (7534.57 - 7534.57.2) <3AFFECFD-9F76-3738-A5AF-09ADA4015FA9> /System/Library/StagedFrameworks/Safari/WebKit2.framework/PluginProcess.app/Con tents/MacOS/PluginProcess
0xda000 - 0xdbffe PluginProcessShim.dylib (534.57.2 - compatibility 1.0.0) <28615813-3CAC-3271-8D6B-E42ED7D7C020> /System/Library/StagedFrameworks/Safari/WebKit2.framework/PluginProcess.app/Con tents/MacOS/PluginProcessShim.dylib
0x200000 - 0x337ff8 com.apple.WebKit2 (7534.57 - 7534.57.2) <DED34E7C-3B36-3751-9AB7-1F43851D1EC6> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x44e000 - 0x6fbfff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <625065BB-3B80-30A0-A4F9-FA6D0AD8A47B> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
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0x3b4b000 - 0x3b81fe7 +com.google.googletalkbrowserplugin (2.9.8.7308 - 2.9.8.7308) <B09F0393-B714-2BA3-C8AB-75C68735035D> /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin/Contents/MacOS/googletalkbrowserplugin
0x8fed2000 - 0x8ff04aa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x90005000 - 0x90006ff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
0x90214000 - 0x9021affb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x90793000 - 0x907a3ff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
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0x907b0000 - 0x907dbfff com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x907dc000 - 0x907dcffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x907dd000 - 0x90842ff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <4B4B32D2-4F66-3B0D-BD61-FA8429FF8507> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x90843000 - 0x9084cffc com.apple.DisplayServicesFW (2.5.4 - 323.3) <820C4B45-814A-3101-A1FA-044CA6D2FBC8> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x90866000 - 0x90bacff3 com.apple.HIToolbox (1.9 - ???) <409E6397-0DCB-3431-9CCC-368317C62545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x90fca000 - 0x90fcbffd libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x90fdd000 - 0x9106aff7 com.apple.CoreText (220.20.0 - ???) <0C3EDD4F-6112-353A-8A3A-8D630182C22A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9106b000 - 0x9107fff7 com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
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0x911d9000 - 0x91203ff1 com.apple.CoreServicesInternal (113.17 - 113.17) <41979516-2F26-3707-A6CA-7A95A1B0D963> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
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0x91610000 - 0x91617ffd com.apple.NetFS (4.0 - 4.0) <D0D59145-D211-3E7C-9062-35A2833FA99B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
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0x99a87000 - 0x99a8dffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x99a8e000 - 0x99abdff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x99abe000 - 0x99abfff7 libsystem_sandbox.dylib (??? - ???) <EBC6ED6B-7D94-32A9-A718-BB9EDA1732C9> /usr/lib/system/libsystem_sandbox.dylib
0x99ac0000 - 0x99b8bfff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x99b97000 - 0x99bd7ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x99c3b000 - 0x99c3cfff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x99c3e000 - 0x99c3eff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x99c3f000 - 0x99c43ff7 com.apple.OpenDirectory (10.7 - 146) <4986A382-8FEF-3392-8CE9-CF6A5EE4E365> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99c44000 - 0x99ca8fff com.apple.framework.IOKit (2.0 - ???) <88D60E59-430D-35B8-B1E9-F5138301AEF9> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99ca9000 - 0x9a185ff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9a186000 - 0x9a249fff com.apple.CoreServices.OSServices (478.46 - 478.46) <F2063FC8-2BE1-3B97-98AF-8796B0D4BE58> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9a258000 - 0x9a2baff3 libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
0x9a2d6000 - 0x9a2e4fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9a2e5000 - 0x9a337ffb com.apple.CoreMediaIO (212.0 - 3199.1.1) <BBC14F4C-2748-3583-85E3-EF3A1F249370> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x9a338000 - 0x9a362ff0 libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <5CAA1478-97E0-31EA-8F50-BF09D665DD84> /usr/lib/libpcre.0.dylib
0x9a363000 - 0x9a37aff8 com.apple.CoreMediaAuthoring (2.0 - 891) <69D569FD-670C-3BD0-94BF-7A8954AA2953> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x9a37b000 - 0x9a600fe3 com.apple.QuickTime (7.7.1 - 2330) <060B6A47-FC15-3D38-8EFB-FCF38680510B> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9a676000 - 0x9a71afff com.apple.QD (3.40 - ???) <3881BEC6-0908-3073-BA44-346356E1CDF9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9a71b000 - 0x9a73dffe com.apple.framework.familycontrols (3.0 - 300) <5BCCDDC2-AFAC-3290-AEEF-23B2664CA11F> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x9a798000 - 0x9a888ff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9a889000 - 0x9a901ff8 com.apple.CorePDF (3.1 - 3.1) <0074267B-F74A-30FC-8508-A14C821F0771> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x9a902000 - 0x9a9c2ffb com.apple.ColorSync (4.7.4 - 4.7.4) <0A68AF35-15DF-3A0A-9B17-70CE2A106A6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9a9c3000 - 0x9a9c3fff com.apple.Carbon (153 - 153) <6FF98F0F-2CDE-3888-A304-4ED447D24CE3> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9be67000 - 0x9c03efe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9c076000 - 0x9c0bfff7 libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9c0c8000 - 0x9c482ffb com.apple.SceneKit (125.3 - 125.4) <48806882-FE04-36A5-83A1-A0D2F2FA03F9> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x9c483000 - 0x9c637ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x9c638000 - 0x9c63cffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9c8a1000 - 0x9c979ff6 com.apple.QuickLookUIFramework (3.2 - 500.16) <1598FDEB-8F90-3D42-AAA1-CD227F3C16BF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9c98e000 - 0x9c98ffff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
0x9caff000 - 0x9cb10fff libbsm.0.dylib (??? - ???) <54ACF696-87C6-3652-808A-17BE7275C230> /usr/lib/libbsm.0.dylib
0x9cb53000 - 0x9cb5effc com.apple.NetAuth (1.0 - 3.0) <C07853C0-AF32-3633-9CEF-2480860C12C5> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9cb5f000 - 0x9cb63ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x9cb64000 - 0x9cbb5ff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x9cbb6000 - 0x9cc25fff com.apple.Heimdal (2.2 - 2.0) <2E1B8779-36D4-3C62-A67E-0034D77D7707> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9cc59000 - 0x9cc77ff7 libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <3705DE40-E00F-3E37-ADB0-D4AE5F9950F5> /usr/lib/system/libsystem_kernel.dylib
0x9cc78000 - 0x9cc7bffd libCoreVMClient.dylib (??? - ???) <361CCFAF-8565-383F-915F-0B059C793E42> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9cc7c000 - 0x9ccaaff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9cd1a000 - 0x9cd1aff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9cd1b000 - 0x9cd37ffc libPng.dylib (??? - ???) <75F41C08-E187-354C-8115-79387F57FC2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9cd46000 - 0x9cd46fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9cd47000 - 0x9cd50fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2235
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=180.4M resident=58.1M(32%) swapped_out_or_unallocated=122.4M(68%)
Writable regions: Total=80.0M written=2068K(3%) resident=3284K(4%) swapped_out=0K(0%) unallocated=76.8M(96%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1136K
MALLOC 52.6M
MALLOC guard page 48K
Memory tag=242 12K
Stack 66.1M
VM_ALLOCATE 16.9M
__CI_BITMAP 80K
__DATA 8920K
__DATA/__OBJC 184K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 48.6M
__OBJC 2440K
__OBJC/__DATA 48K
__PAGEZERO 4K
__TEXT 131.9M
__UNICODE 544K
mapped file 106.9M
shared memory 308K
shared pmap 8552K
=========== =======
TOTAL 445.3M
2. WebProcess latest Crash Report
Process: WebProcess [964]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 7534.57 (7534.57.2)
Build Info: WebKit2-7534057002000000~1
Code Type: X86-64 (Native)
Parent Process: Safari [895]
Date/Time: 2012-05-17 23:29:00.458 +0200
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000011585d000 -
Attempts to attach freezes Safari/internet
Anytime I try to attach ANYTHING, it freezes Safari, forcing me to Force Quite Safari.
As soon as I click on the attachment icon, Safari freezes and I get the revolving color wheel.
It is not just trying to send an email attachment.
I am unable to add attachments to anything.Ok ..
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If nothing above helped, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. -
My husband and I each have our own user accounts on our MacBook and mine is working normally. His, however, in the last two days when he types any text in Safari on almost any web page it freezes Safari forcing him to force quit. It doesn't happen when logging into Yahoo email or library web sites, but seems to on any other field. He can also use the google search on the address bar. Any ideas? Thanks in advance.
Hi
Welcome to Apple Discussions
Problems with Safari specific to one user account narrows the possibilities of what is occurring.
Might be a Font issue at play. Download a copy of Font Finagler. This will allow you to clean the Font cache. Try Safari again. If this does not help, I'd look at specific Safari folders/files:
First via the Finder>Home>Library: move the com.apple.safari.plist file found via the Finder>User Library>Preferences folder to the desktop and restart Safari. If Safari is stable, you'll need to reset your custom preferences in Safari, as well as any special settings in the Edit (spelling) or View menu (custom icons, status bar, etc.) If no change, move the file back to its original location, replacing the newly created file.
If the above doesn't work, go to the User Library>Caches>Safari and move that file to the desktop. Same routine as the previous step (restart Safari, etc). If no go, move the folder back etc.
Next, move to the desktop the Safari folder (which holds bookmarks, history, etc), and restart Safari. This folder is found in the same User Library accessed for the preference file. Restart Safari. If no relief, move the folder back, replacing the newly created one. If it does work, then you'll need to move one file at a time back to its original location, restarting Safari each time to isolate the problem file. When Safari crashes, you found the culprit.
If the above doesn't work, go to the User Library>Caches>Safari and move that file to the desktop. Same routine as the previous step (restart Safari, etc). If no go, move the folder back etc.
Post back -
Hi,
I used Web Inspector a lot but recently it stopped working for me. Everytime I open it up, it immediately freezes Safari and I see the Mac Beachball. All my tabs are unresponsive all of a sudden. I can't even close a tab or the web inspector.
What can I do, as the Web Inspector in Safari is completely unusable like this?Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
MS Access Freezes and Closes when I save a draft email via Outlook 2013
I have Access 2013 Office 365. When I email a report from access via Outlook 2013 I have problems. Outlook opens fine. If I hit send everything is fine. However if I save the email as a draft Access freezes and then closes after a 10- 15 sec delay.
The email is saved as a draft in Outlook but very annoying to have to reopen my Database .
The message I get is : MS Access has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available
I tried compact and repair but that didn't help. Also tried turned of add ons. That didn't work.
Never had this problem with office 2010. What can I do?
I just discovered the same thing is happening in Excel and Word.Hi all,
Thanks for visiting our forum and sharing your experience here. It'll be benefited to our communicator.
Have a good time.
Regards,
George Zhao
TechNet Community Support -
How do you stop top sites from loading in safari
I have tried for days to stop "Top Sites" from loading in Safari 7.0
In my ~Library I have locked the:
Safari db
metadata db
etc.
There is no way I can find to stop these crap top sites from loading!!!!!!!!!:(
Anyone found a way to fix this?Never mind, I found out how to do it. However, you can't get rid of all the sites because in Safari 7.0, in the Preferences>General Tab, you can only change Top Sites to a minimum of six. So, you can't entirely get rid of them.
Maybe you are looking for
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Unable to connect SAP XI Server
Hi Guys, My SAP XI Server is on remote machine all these days I am connecting the SAP XI Server through the fallowing URL http://10.77.222.65:50000/rep/index.html It working fine till last day. Today while I try to connect it showing the fallowing Er
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I downloaded from Safari Extension Gallery "awesome Screenshot" couple of days ago and then decided to remove it from the system . Since then the awesome icon does not appear But my Safari is suffering as it is not loading the pages.Please help
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Form Fields Disappear after Editing
I created a simple interactive form from a fairly simply Excel document. After working to create and edit the fields I have them all as I want. When I leave the forms edit mode and save the document as a pdf, all those fields are gone with the exc
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11.0.5 Update - PDF Opening Blank IE Tab
Life was swell before that Reader/Acrobat update. We have a sharepoint site and pdf files would open with no issues from document libary.. Now when the user clicks the pdf file a blank new tab appears in the address bar is the correct URL of the PFD
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I am having more plug-in performance issues with Logic pro 7.2 version. I have a dual 2gig with 4mg of RAM. I am using BFD, Ivory, Trilogy, Hard Core Bass, Chris Hein Guitars, RealGuitar, Motu Symphonic, and MachFive. Even with all tracks frozen, I a