Top button has stopped working. HELP!!!!

The button on top of my iPod touch that shuts it off and puts it to "sleep" has stopped working and I've only had it for 1 week. I don't know if it's something I can fix but I need advice on what to do and help!!!

Because you got your iPod so recently you could send it back to apple and have it repaired for free if you have your warranty. Also try holding the power button down see if anything happens.

Similar Messages

  • HT1414 my top button has stopped working since the ios7 update can you help the shop said its not directly the button as its clicking properly

    my top button has stopped working since the ios7 update and the shop said the actual button is working ok does anybody have an answer for this

    i found out my prob!
    here is what you do.
    go to the "system preferences" on your dock.
    click "software updates".
    click "installed software"
    if it shows something about a recent update about "EFI UPDATE, FIRMWARE, THUNDERBOLT" or anything like that, exit out of it.
    go to mail.
    click "mail" at the top.
    click "preferences...".
    find the account you are having trouble with, once you do, make sure its highlighted, then click the "-" at the bottom of the window (this will only effect that mail account, it will not effect your ical weather or not its synced thought that email account)
    hit the "+" (right next to the "-") and add your accout back!
    its something with that update that effected mail, i hope this works out for you, if not reply back

  • Can anyone help please. how do i get the home button to appear on the touch screen my home button has stopped working?

    can anyone help please. how do i get the home button to appear on the touch screen my home button has stopped working?

    I have same problem.
    However, I am unable to turn on Assistive Touch.
    At one time I was able to activate it, but it went away and now I cant reactivate.
    What is the solution?

  • HT4528 My top lock button has stopped working, how do I go about getting that fixed/replaced?

    My top lock button has stopped working on my iPhone 5.  How do I go about getting that fixed/replaced?  I bought this phone last October.

    Take it to your Apple retail store genius bar ,it has 12 months warranty

  • The Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!

    he centre Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!

    Settings > General > Accessibility > AssistiveTouch > Toggle ON
    This can serve as you on/off sleep button until you can have it repaired.

  • My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

    My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

    The standard Apple warranty is 1 year. I believe you can purchase AppleCare+, which extends the warranty to two years from the date of purchase. This extended warranty needs to be purchased within 30 days of the purchase date for the phone.
    If you have the extended warranty, you may be able to get a replacement phone at no cost. You will need to make an appointment at an Apple Store Genuis Bar and have them take a look at the phone.
    If you did not purchase the additional warranty coverage, you should be able to purchase an Out-of-Warranty replacement, which is $199 for the iPhone 4S.
    ~Lyssa

  • My ipod touch 4th gen home button has stopped working i have taken of the screen and tried pushing the button underneath and still not working please help

    my ipod touch 4th gen home button has stopped working i have taken of the screen and tried pushing the button underneath and still not working please help

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

    My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • My iPad 2 home button has stopped working I have tried the swivel from landscape to portrait whilst holding the button, I have tried holding the off button then the home button and I was told I could create my own home button in the settings but I can't!

    My iPad 2 home button has stopped working all together, I have tried the swivel from landscape to portrait whilst holding the home button, I've tried pressing the off switch then pressing the home button, the other thing I was advised to do was create a home button in the settings under the accessibility option but I don't have the option I was advised to use under there! Help! It's really frustrating having to turn the device off everytim I want to switch apps and I really can't afford to send it away to be mended! Many thanks in advance

    The accessibilty setting that was mentioned is:
    * Enable AssistiveTouch
    Enable AssistiveTouch which floats a virtual button on-screen which can mimic all hardware buttons on the device:
    Settings>General>Accessibility>AssistiveTouch: turn ON
    *Note* If you power off the device using the AssistiveTouch panel (tap the on-screen AssistiveTouch button, Device>Lock Screen (tap and hold to power off)), you will NOT be able to power on the device *if your Sleep/Wake (power) button is not functioning*. You will need to connect the powered off device either to a PC's USB port or an external charger to power the device back on.

  • Hp Elitebook 8530P quick launch buttons has stopped working

    HP Elite book 8530 shows quick launch buttons has stopped working, Catalyst Control Centre : monitoring Programe stopped Working,
    HP Health Service : Stopped Working
    There is no solution in Windows Vista Forms

    Hi,
    nalla_jeya wrote:
    HP Elite book 8530 shows quick launch buttons has stopped working, Catalyst Control Centre : monitoring Programe stopped Working,
    HP Health Service : Stopped Working
    There is no solution in Windows Vista Forms
    Go to Control panel, software and verify that the programs are installed. Now uninstall them. After you have done that you can reinstall them from the HP Backup and Recovery manager. You can either do it from an F10 key during the startup of your laptop or from the HP Recovery CD set that you (should) have made.
    See this HP web support document for information on how to restore the software.
    regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Hello, my iPad's power button has stopped working. Does anyone have a solution as to how I can make it work again

    Please help. My iPads power button has stopped working. I cannot take it to sleep mode or switch it off

    Try a reset even though the Sleep/Wake button is not woring.
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • My ipod touch 4th generation lock button has stopped working how do I fix it myself or how much will it cost to be repaired?

    My ipod touch 4th generation lock button has stopped working how do I fix it myself or how much will it cost to be repaired?

    Hi peace1161,
    If you are looking for more information about repair pricing should you decide to have your iPod Touch serviced, you may find the following page helpful:
    Service Answer Center - iPod
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Regards,
    - Brenden

  • The home/menu button has stopped working on my E52...

    The home/menu button has stopped working on my E52. Is there a way I can retreive the info on my phone and put it on the memory card or a pc?

    Hi EmmaBarham,
    Welcome to Nokia Discussions.
    Please connect your phone to Nokia Suite, once connected you'll be able to sync your phone's data to your PC.
    When you're done syncing the data, I would also advice making a back up via Tools>Back up. This way you can get your phone repaired and simply restore it back onto the phone via Tools > Restore in Nokia Suite once the phone has been fixed.
    You can find your nearest Nokia Care Point here. Let me know how you get on!
    Iris9290
    If my post has helped you in any way, please accept it as a solution or click on the white star, so that other users will be able to benefit from it too.

  • My home screen button has stopped working since updating to ios7 (iphone4)

    My home screen button has stopped working since updating to ios7 (iphone4)
    Originally i noticed that it was less responsive but now it does absolutely nothing.
    I have cleaned the button and also tried calibrating (opening an apple app, holding the power button and then the home button)
    Nothing has helped and I am forced to use assisted touch.
    Any help would be appreciated.
    Thanks,
    Craig.

    No advice? I suppose I could try sacrificing an android to the apple gods.....

  • My home button has stopped working on my iPod touch 4th gen. Is there a way to fix it?

    My home button has stopped working all together!!!!! Any ideas how to fix??
    Many thanks.

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

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