TOP questions about Software Updates - start here

How do I update the software of my Nokia device?
You can update the software of most Nokia devices by downloading the software directly to your phone, or by using Nokia Software Updater, Nokia's free PC software.
Learn how and find out which methods are available for your device at
http://www.nokia.com/global/support/software-update/update-your-phone/
How do I know when there is new software available for my Nokia device?
There are several ways to be notified about new sw versions for each Nokia device:
1) Use Nokia Suite
Whenever you connect your device to the latest version of Nokia Suite with a compatible USB cable, Nokia Suite will check if there is an update for your device. Note that this notification only works when you use a USB cable connection.
2) Check online
You can easily check the latest available version on the
Nokia Software Update website.
Currently Nokia does not publish the expected release dates for future software versions.
What has been updated in each new software version?
Main updates are published on the
Nokia Software Update website.
Here are some of the most common questions from the Nokia Software Update FAQ:
Why has my device changed language after updating?
After an update, your Nokia device may restart in its native language. Changing back to your preferred language can be done from the phone settings. Full instructions may vary depending on the phone model, if you need help you can download the full user guide for your phone from the support pages of your country's Nokia web site - visit www.nokia.com/support for more details.
If your Nokia device was originally manufactured for use in another country or region, using Nokia Software Updater may revert the set of available device languages to the original language set.
If your preferred language is no longer available after using Nokia Software Updater, you may need to return your Nokia device to a Nokia Care point to have this language reinstated.
Other people can update their software but I cannot, although we have the same Nokia device model. What's wrong?
Update availability is based on many things, including existing Nokia device firmware version, country, and operator. It may be due to one of these variables that your Nokia device isn't eligible for updates.
Please note that your mobile service provider, operator, or carrier may not have approved the latest Nokia device firmware available.
Nokia produces many different variants of each product (for different countries and languages) and not all variants have the latest Nokia device firmware. It is our priority to update all variants as quickly as possible, and we apologise for any delay. New software may become available at a later date, however, so please check again soon.
Why doesn’t Nokia Suite detect my device?
Sometimes the drivers for your Nokia device and associated connectivity cables can become corrupted.
To resolve this, uninstall and re-install Nokia PC Suite and Nokia Software Updater:
- In your PC’s Control Panel, go to Add/Remove programs
- Uninstall Nokia Suite (if there are more than one entries uninstall all of them)
- Go to www.nokia.com/support to download and install the latest version of Nokia Suite
I am not able to use Nokia Suite on any PC and my device does not support updates directly over the air. Is there an alternative way to update my device's software?
If you are not able to use Nokia Software Updater, you can visit your nearest authorized Nokia Care Point to have your software updated. Note that this may incur a charge. Locations for Nokia Care Points globally are available at the support page for your country, for details please visit http://www.nokia.com/global/support/locations/
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

Nokia considers changelogs to be confidential information and does not release them to the public.
If you see any such information, it is leaked information and should therefore be treated with circumspection.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Similar Messages

  • Question about Software Updates in the Netherlands

    Hello all,
    ! am new to the Netherlands and plan to buy the Lumia 1020. I have a question regarding FW updates over here:
    Which network delivers the fastest updates generally or does the un-locked (country specific) phone get it first?
    Also, if i choose to buy the phone on contract here, after the expiry of the contract, do i have to unlock the phone or will the provider do it for me? (Assuming that the phones are locked to the network in the first place, if not, please let me know!)
    PS: I come from India, where we don't have phones on contracts and also receive updates very quickly!

    hi mate,
    generally if you want to free yourself from the constraints of networks, your best bet is to purchase an unlocked, unbranded handset from in-store or online. bear in mind that if you buy a handset from origin of another country in the EU, the warranty will still apply, but buy a 1020 that has a product code from outside the EU, then the warranty won't apply. something to be careful about.
    as for operators delivering updates faster than others, this varies between updates, and really noone is able to predict this. as for the unlocking, that is between you and your network carrier, Nokia has nothing to do with this.

  • TOP questions for Eseries devices - start here

    My Eseries device is not functioning properly.
    Always make sure that you have the latest software version in your Nokia device. You can update the software yourself using Nokia Software Updater, Nokia's free PC software. Learn more and download Nokia Software Updater at
    www.europe.nokia.com/softwareupdate
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    How do I know when there is new software available for my Nokia device?
    There are several ways to be notified about new sw versions for each Nokia device:
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    You can easily check the latest available version on the
    Nokia Software Update website.
    Currently Nokia does not publish the expected release dates for new software versions.
    What has been updated in each new software version?
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    Nokia Software Update website.
    How can I make my Nokia device's battery last longer?
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    - only enable Bluetooth and WLAN when you need them
    - set GPRS connection to "When needed"
    - do not leave applications running unnecessarily in the backgroundMessage Edited by vandelay on 30-Oct-2007 02:06 PM
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

    Very strange - or perhaps not that strange but just another issue....  I tried the Hard Reset code again at this time it worked!!!  I'm now re-entering my details and remembering what I didn't back up   But if it fixes my issues it will be worth it.
    FYI from another fine post I found:
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    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
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    - at Standby Screen type-in => *#7370#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
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    1) Remove the battery, and then wait for about 20 min or so before putting it back
    2) Press and hold these three keys together -Green dial key, Star key[*], Three key [3]
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    if this doesnt help contact Nokia Care Point-> http://europe.nokia.com/A4388379

  • TOP questions for Nseries devices - start here

    My Nseries device is not functioning properly.
    Always make sure that you have the latest software version in your Nokia device. You can update the software yourself using Nokia Software Updater, Nokia's free PC software. Learn more and download Nokia Software Updater at
    http://www.nokia.com/global/support/software-update/update-your-phone/
    If you think your Nokia device needs repair, go to http://www.nokia.com/global/support/locations/ to find authorized Nokia Care Points globally.
    How do I know when there is new software available for my Nokia device?
    There are several ways to be notified about new sw versions for each Nokia device:
    1) Use Nokia Ovi Suite
    When you connect your device to a PC which is running Nokia Ovi Suite, you can check the available updates and install them in Software Updates menu of Ovi Suite.
    2) Check online
    You can easily check the latest available version on the
    Nokia Software Update website.
    3) Update over-the-air
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    Currently Nokia does not publish the expected release dates for new software versions.
    What has been updated in each new software version?
    Main updates are published on the
    Nokia Software Update website.
    How can I make my Nokia device's battery last longer?
    Here are some of the most common tips. Note that these tips do not apply to all Nokia device models:
    Only enable Bluetooth and WLAN when you need them.
    Set GPRS connection to "When needed".
    Do not leave applications running unnecessarily in the background, e.g. applications which are using GPS or data connection (consuming the battery power).
    If using Maps, preload the map data to your device to avoid the downloading of the map data when Maps application is in use.
    Set the backlight time-out value to turn off the backlight when the device is not used.
    Turn off the notification lights.
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    Move your own files stored on C: drive to memory card or mass memory (if your device has an internal mass memory).
    Check that the captured photos are stored on memory card or mass memory, not on C: drive.
    Remove applications which are installed in C: phone memory if they are not used, or install them to mass memory if supported by the application
    The calendar entries, contacts and notes reside in the phone memory. Remove the objects which are not needed.
    If using Nokia N97 device, select Menu > Applications > SW Update and install Memory reorganiser if it is listed in the available updates. Run the program by selecting Menu > Applications > Reorganiser, this will move some of the applications from C: phone memory to E: mass memory.
    Message Edited by pj98 on 13-Aug-2010 10:30AM.
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

    Very strange - or perhaps not that strange but just another issue....  I tried the Hard Reset code again at this time it worked!!!  I'm now re-entering my details and remembering what I didn't back up   But if it fixes my issues it will be worth it.
    FYI from another fine post I found:
    FOR SOFT-RESET:
    - at Standby Screen type-in => *#7780#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
    FOR HARD-RESET:
    - at Standby Screen type-in => *#7370#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
    FOR FLASHING- TOTAL RESTORE: (Do this if your phone does not boot up)
    1) Remove the battery, and then wait for about 20 min or so before putting it back
    2) Press and hold these three keys together -Green dial key, Star key[*], Three key [3]
    3) switch ON the phone.
    4) Do not let go the three keys until you see the WELCOME screen displayed and just let it complete the boot process
    if this doesnt help contact Nokia Care Point-> http://europe.nokia.com/A4388379

  • A question about screen updation of T61

    Hi there
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    Regards
    Peng

    you can buy it from IBM parts, and it will then sure to work for your laptop.
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    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • How can I turn off the daily nagging about software updates?

    How can I turn off the daily nagging about software updates?
    I am _very_ annoyed at having to answer this every day, day after day after day.

    Thanks, PJRS.
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    Quite often it pertains only to software I never use. In these cases, I'm not interested in downloading it.
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    99% of the time I have no desire to download the suggested software.
    In ANY case, it is outrageous that the software resorts to harassing a customer without at least a readily visible means to turning it off
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  • Basic information about software update

    Sometimes when the Software Update has run and tells me I need to reboot, I put it off and finish what I am doing on my other programs, then later quit everything and restart. My brother tells me I should not do this since it has optimized the space on my computer and by doing other things I change that. Is this true?
    He now tells me that I should not be doing anything else while downloading with software update, but I figure that if that was true, they'd warn you about it. I would be incredibly greatful if someone could clear this up!

    I agree with everything written so far, but will also add my own take on this subject!
    There are no guarantees, but following this procedure when installing updates and upgrades on your Mac, or even re-installing them, will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
    It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
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    Turn off sleep mode for both screen and hard disk.
    Disconnect all peripherals except your keyboard and mouse.
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    More information on using Software Updater here:
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  • More about software updates on macbook air

    I had posted question on Maverick update issues of my macbook air purchased today.
    I received 2 responses; however, I could not post my further clarification against the same: got exception!
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    Launch the Console application in any of the following ways:
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  • About Software update server

    Hello,
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  • Questions about Tour Updates? goes to Blank Screen and resets ???

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  • Questions about cs6 updates

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  • Worried about Software Update

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    I think you are being very overly cautious....
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    Bear in mind that which would you prefer, not updating and have the increased security risks from viruses and hackers.
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    I'm not being overly cautious, myself. I install most updates within a few hours after they come out. I'm just providing information for people who do worry.
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    Come on, just intsall them. besides you can sit on Apple if the update buggers up your comp, (which it won't)
    Again, it has happened, and it could again. It's very rare - I agree it's not something to be overly concerned about. Yes, don't worry too much, but also, yes, do back up at least the files you can't afford to lose in case the most unlikely - but possible - thing does happen, and an update causes problems on your Mac. (Keep in mind also that, while it's very rare for a Mac OS update in itself to seriously mess up your Mac, there are plenty of situations where preexisting problems in your installation can be compounded by a major update, making your Mac unusable. Again, backups are the key to this not causing data loss.)

  • Question on "Software Update FAQ"

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    Hi Sone,
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  • Snow Leopard console message about Software update

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  • Paranoid about Software Update

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    You should however show the Front Row update of 2.1.2 in Software Update.
    If you don't, you can download it directly from Apple as you probably already know.
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