TOP questions - start here

My Nokia device is not functioning properly.
Always make sure that you have the latest software version in your Nokia device. You can update the software yourself using Nokia Software Updater, Nokia's free PC software. Learn more and download Nokia Software Updater at http://www.nokia.com/global/support/software-update/other/nokia-software-updates/
If you think your Nokia device needs repair, go to http://www.nokia.com/global/support/locations/ to find authorised Nokia Care Points globally.
How do I know when there is new software available for my Nokia device?
There are several ways to be notified about new sw versions for each Nokia device:
1) Use Nokia PC Suite
Whenever you connect your device to the latest version of Nokia PC Suite with a compatible USB cable, PC Suite will check if there is an update for your device. Note that this notification only works when you use a USB cable connection.
2) Check online
You can easily check the latest available version on the
Nokia Software Update website.
Currently Nokia does not publish the expected release dates for new software versions.
What has been updated in each new software version?
Main updates are published on the
Nokia Software Update website.
How can I make my Nokia device's battery last longer?
Here are some of the most common tips. Note that these tips do not apply to all Nokia device models:
- only enable Bluetooth when you need it
- set GPRS connection to "When needed"
- enable "Sleep mode" if available
Message Edited by vandelay on 30-Oct-2007 02:10 PM
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

Very strange - or perhaps not that strange but just another issue....  I tried the Hard Reset code again at this time it worked!!!  I'm now re-entering my details and remembering what I didn't back up   But if it fixes my issues it will be worth it.
FYI from another fine post I found:
FOR SOFT-RESET:
- at Standby Screen type-in => *#7780#
It will ask for “Restore all phone settings-phone’ll restart….”
Then it asks for security code enter factory default => 12345
FOR HARD-RESET:
- at Standby Screen type-in => *#7370#
It will ask for “Restore all phone settings-phone’ll restart….”
Then it asks for security code enter factory default => 12345
FOR FLASHING- TOTAL RESTORE: (Do this if your phone does not boot up)
1) Remove the battery, and then wait for about 20 min or so before putting it back
2) Press and hold these three keys together -Green dial key, Star key[*], Three key [3]
3) switch ON the phone.
4) Do not let go the three keys until you see the WELCOME screen displayed and just let it complete the boot process
if this doesnt help contact Nokia Care Point-> http://europe.nokia.com/A4388379

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    Currently split in to the following sections:
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    Search the latest address/POI database
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    ==========================================
    Edit history
    27.1.2010: N97 support added after instructions from cbidlake.
    5.2.2010: FAQ about fixing crash issues added after instructions from cbidlake.
    15.4.2010: added E66, E71, N86.
    4.5.2010: added 6720.
    7.1.2011: Major revision undertaken by MichaelS to incorporate data on Ovi Maps 3.04 and 3.06
    26.6.2012 Updated latest Maps, Drive  and Transport status (pj98)
    24.9.2013:: HERE updates (pj98)
    Although i work for Nokia, my opinions are my own!
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  • TOP questions for Eseries devices - not so new!

    Just noticed that the thread titled:
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    Really isn't so new dated 30-Cot-2007 11:48 AM - last edited on 30-Oct-2007 11:48 AM
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    Very strange - or perhaps not that strange but just another issue....  I tried the Hard Reset code again at this time it worked!!!  I'm now re-entering my details and remembering what I didn't back up   But if it fixes my issues it will be worth it.
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    It will ask for “Restore all phone settings-phone’ll restart….”
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  • N900 N97 fair trade in campaign starts here

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    z_a_c_h wrote:
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  • Questions About Here

    Hi
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    chobo2 wrote:
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    chobo2 wrote:
    Can I organize my favorites into folders?
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    chobo2 wrote:
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    chobo2 wrote:
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    chobo2 wrote:
    Can I backup my favorites?
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  • I bought a second hand Macbook Pro and colorful stud Only after a few months I decided to reformat it Bad movie started here I did not get it with a disc and I come to install the operating system And he asks the name of Apple's user ID financed had been

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    Unless you go back to the original owner, yes you need to pay for it again.
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  • TOP questions about Software Updates - start here

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    Here are some of the most common questions from the Nokia Software Update FAQ:
    Why has my device changed language after updating?
    After an update, your Nokia device may restart in its native language. Changing back to your preferred language can be done from the phone settings. Full instructions may vary depending on the phone model, if you need help you can download the full user guide for your phone from the support pages of your country's Nokia web site - visit www.nokia.com/support for more details.
    If your Nokia device was originally manufactured for use in another country or region, using Nokia Software Updater may revert the set of available device languages to the original language set.
    If your preferred language is no longer available after using Nokia Software Updater, you may need to return your Nokia device to a Nokia Care point to have this language reinstated.
    Other people can update their software but I cannot, although we have the same Nokia device model. What's wrong?
    Update availability is based on many things, including existing Nokia device firmware version, country, and operator. It may be due to one of these variables that your Nokia device isn't eligible for updates.
    Please note that your mobile service provider, operator, or carrier may not have approved the latest Nokia device firmware available.
    Nokia produces many different variants of each product (for different countries and languages) and not all variants have the latest Nokia device firmware. It is our priority to update all variants as quickly as possible, and we apologise for any delay. New software may become available at a later date, however, so please check again soon.
    Why doesn’t Nokia Suite detect my device?
    Sometimes the drivers for your Nokia device and associated connectivity cables can become corrupted.
    To resolve this, uninstall and re-install Nokia PC Suite and Nokia Software Updater:
    - In your PC’s Control Panel, go to Add/Remove programs
    - Uninstall Nokia Suite (if there are more than one entries uninstall all of them)
    - Go to www.nokia.com/support to download and install the latest version of Nokia Suite
    I am not able to use Nokia Suite on any PC and my device does not support updates directly over the air. Is there an alternative way to update my device's software?
    If you are not able to use Nokia Software Updater, you can visit your nearest authorized Nokia Care Point to have your software updated. Note that this may incur a charge. Locations for Nokia Care Points globally are available at the support page for your country, for details please visit http://www.nokia.com/global/support/locations/
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

    Nokia considers changelogs to be confidential information and does not release them to the public.
    If you see any such information, it is leaked information and should therefore be treated with circumspection.
    Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

  • TOP questions for Eseries devices - start here

    My Eseries device is not functioning properly.
    Always make sure that you have the latest software version in your Nokia device. You can update the software yourself using Nokia Software Updater, Nokia's free PC software. Learn more and download Nokia Software Updater at
    www.europe.nokia.com/softwareupdate
    If you still experience problems, you can try if formatting your Eseries device helps. Format the device by dialling *#7370#. The device will request a security code, the default code is 12345 unless you have changed it.
    Note that formatting will delete all user data from the device memory so always make a back-up to a memory card or use Nokia PC Suite.
    If you think your Nokia device needs repair, go to www.europe.nokia.com/repair to find authorized Nokia Care Points globally.
    How do I know when there is new software available for my Nokia device?
    There are several ways to be notified about new sw versions for each Nokia device:
    1) Use Nokia PC Suite
    Whenever you connect your device to the latest version of Nokia PC Suite with a compatible USB cable, PC Suite will check if there is an update for your device. Note that this notification only works when you use a USB cable connection.
    2) Check online
    You can easily check the latest available version on the
    Nokia Software Update website.
    Currently Nokia does not publish the expected release dates for new software versions.
    What has been updated in each new software version?
    Main updates are published on the
    Nokia Software Update website.
    How can I make my Nokia device's battery last longer?
    Here are some of the most common tips. Note that these tips do not apply to all Nokia device models:
    - only enable Bluetooth and WLAN when you need them
    - set GPRS connection to "When needed"
    - do not leave applications running unnecessarily in the backgroundMessage Edited by vandelay on 30-Oct-2007 02:06 PM
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

    Very strange - or perhaps not that strange but just another issue....  I tried the Hard Reset code again at this time it worked!!!  I'm now re-entering my details and remembering what I didn't back up   But if it fixes my issues it will be worth it.
    FYI from another fine post I found:
    FOR SOFT-RESET:
    - at Standby Screen type-in => *#7780#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
    FOR HARD-RESET:
    - at Standby Screen type-in => *#7370#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
    FOR FLASHING- TOTAL RESTORE: (Do this if your phone does not boot up)
    1) Remove the battery, and then wait for about 20 min or so before putting it back
    2) Press and hold these three keys together -Green dial key, Star key[*], Three key [3]
    3) switch ON the phone.
    4) Do not let go the three keys until you see the WELCOME screen displayed and just let it complete the boot process
    if this doesnt help contact Nokia Care Point-> http://europe.nokia.com/A4388379

  • TOP questions for Nseries devices - start here

    My Nseries device is not functioning properly.
    Always make sure that you have the latest software version in your Nokia device. You can update the software yourself using Nokia Software Updater, Nokia's free PC software. Learn more and download Nokia Software Updater at
    http://www.nokia.com/global/support/software-update/update-your-phone/
    If you think your Nokia device needs repair, go to http://www.nokia.com/global/support/locations/ to find authorized Nokia Care Points globally.
    How do I know when there is new software available for my Nokia device?
    There are several ways to be notified about new sw versions for each Nokia device:
    1) Use Nokia Ovi Suite
    When you connect your device to a PC which is running Nokia Ovi Suite, you can check the available updates and install them in Software Updates menu of Ovi Suite.
    2) Check online
    You can easily check the latest available version on the
    Nokia Software Update website.
    3) Update over-the-air
    Many devices allow you to check and install the software updates directly over-the-air by using 3G/GPRS or WLAN data connection. Go to SW Update menu where you can check the available updates and install them. Alternatively, you can type in the command *#0000# and select Options > Check for updates.
    Currently Nokia does not publish the expected release dates for new software versions.
    What has been updated in each new software version?
    Main updates are published on the
    Nokia Software Update website.
    How can I make my Nokia device's battery last longer?
    Here are some of the most common tips. Note that these tips do not apply to all Nokia device models:
    Only enable Bluetooth and WLAN when you need them.
    Set GPRS connection to "When needed".
    Do not leave applications running unnecessarily in the background, e.g. applications which are using GPS or data connection (consuming the battery power).
    If using Maps, preload the map data to your device to avoid the downloading of the map data when Maps application is in use.
    Set the backlight time-out value to turn off the backlight when the device is not used.
    Turn off the notification lights.
    What to do if I get the error message "Memory full. Delete or move some data from C: Phone memory"
    The device memory is low in this case and you should try to free some memory on your C: drive. Use File Mgr. application to view the contents of the C: phone memory. To get more free space on C: drive, check the following:
    Clear the web browser cache to release memory used by the cache.
    Move your own files stored on C: drive to memory card or mass memory (if your device has an internal mass memory).
    Check that the captured photos are stored on memory card or mass memory, not on C: drive.
    Remove applications which are installed in C: phone memory if they are not used, or install them to mass memory if supported by the application
    The calendar entries, contacts and notes reside in the phone memory. Remove the objects which are not needed.
    If using Nokia N97 device, select Menu > Applications > SW Update and install Memory reorganiser if it is listed in the available updates. Run the program by selecting Menu > Applications > Reorganiser, this will move some of the applications from C: phone memory to E: mass memory.
    Message Edited by pj98 on 13-Aug-2010 10:30AM.
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

    Very strange - or perhaps not that strange but just another issue....  I tried the Hard Reset code again at this time it worked!!!  I'm now re-entering my details and remembering what I didn't back up   But if it fixes my issues it will be worth it.
    FYI from another fine post I found:
    FOR SOFT-RESET:
    - at Standby Screen type-in => *#7780#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
    FOR HARD-RESET:
    - at Standby Screen type-in => *#7370#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
    FOR FLASHING- TOTAL RESTORE: (Do this if your phone does not boot up)
    1) Remove the battery, and then wait for about 20 min or so before putting it back
    2) Press and hold these three keys together -Green dial key, Star key[*], Three key [3]
    3) switch ON the phone.
    4) Do not let go the three keys until you see the WELCOME screen displayed and just let it complete the boot process
    if this doesnt help contact Nokia Care Point-> http://europe.nokia.com/A4388379

  • TOP questions for Accessories - start here

    Which accessories or Car Kits are compatible with my Nokia device?
    Visit the page for your phone model at www.nokia.com, then click the Accessories tab to find the top recommended accessories to make the most of your phone.
    I can't pair my Bluetooth headset with my Nokia device.
    The default pairing code for most Nokia Bluetooth headsets is 0000. For more information about troubleshooting Bluetooth headsets, visit www.nokia.com/support, and change the product carousel from Phones to Accessories, then select your accessory for further support.
    I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

    Very strange - or perhaps not that strange but just another issue....  I tried the Hard Reset code again at this time it worked!!!  I'm now re-entering my details and remembering what I didn't back up   But if it fixes my issues it will be worth it.
    FYI from another fine post I found:
    FOR SOFT-RESET:
    - at Standby Screen type-in => *#7780#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
    FOR HARD-RESET:
    - at Standby Screen type-in => *#7370#
    It will ask for “Restore all phone settings-phone’ll restart….”
    Then it asks for security code enter factory default => 12345
    FOR FLASHING- TOTAL RESTORE: (Do this if your phone does not boot up)
    1) Remove the battery, and then wait for about 20 min or so before putting it back
    2) Press and hold these three keys together -Green dial key, Star key[*], Three key [3]
    3) switch ON the phone.
    4) Do not let go the three keys until you see the WELCOME screen displayed and just let it complete the boot process
    if this doesnt help contact Nokia Care Point-> http://europe.nokia.com/A4388379

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