Top Sites not an option

Question

Ok, I have searched "Top Sites" in every way here, and all of them seem to head in the same direction, so I will ask mine more specifically.
I personally run Safari on all 3 of my Macs and my home PC with no issues, however when I tried to install Safari on my mothers PC, I cannot get the Top Sites, or Cover Flow (but I'm not really concerned with for her,) to work for her.
Info:
System:
Microsoft Windows XP Professional
Version 2002
Service Pack 3
-updates current (1.10.10)
Computer:
AMD Athalon(tm) Processor
1.66 GHz, 1.00 GB of RAM
Hardware Device Manager:
Display adapters
RADEON 9000 Family (MS)
-drivers current (1.10.10)
DirectX9 websetup (1.10.10)
I have installed/deleted/reinstalled Safari 4.0.4+QuickTime for Windows XP, Vista or 7 several times. (1.10.10)
What I am left with is a fully functioning web browser save the Top Site/Cover Flow options. Here is a screen shot of my options panel open. There is no option to add it to the menu bar. You might notice I have tweeted Safari already, so I am aware of what to look for to add it to my bars.
http://gallery.me.com/skipperlandry/100052/top%20sites%20screenshot
I have also tried to do the much posted:
"Quit Safari. Now go "Start > My Computer". In "My Computer", go "Tools > Folder Options" and click the "View" Tab. Make sure that "Show hidden files and folders" is selected. OK out of the Tab.
Now Open Local Disk (C:).
Open "Documents and Settings"
Open the folder that has the name of your user account on the PC.
Open "Application Data"
Open "Apple Computer"
Open "Preferences"
Drag the com.apple.Safari file out onto the desktop.
Now launch Safari again. (This will rebuild your com.apple.Safari file.)
When it finally opens, can you see the Top Sites thingy in the Bookmarks bar next to the book, or the Top Sites button in the "View > Customise Toolbar" window?"
but I do not have the [com.apple.Safari file] in that location. What I do have is a file menu of:
http://gallery.me.com/skipperlandry/100052/apple%20computer%20file%20meny
I did a Start>Search for com.apple.Safari forgot where I found it, but did manage to get it on my desktop. After running it, nothing changed.
I do hope I have given the information needed to figure this out, but if I have missed something, I would surly be happy to go get it.
Skipper

Answer 1

Hi Skipper. It looks to me from your screenshot:
http://gallery.me.com/skipperlandry/100052/apple%20computer%20file%20meny
... that you're looking in the wrong place for the com.apple.Safari file. In that screenshot, you're in C:\Documents and Settings\All Users\Application Data\Apple Computer\ whereas you should be looking in C:\Documents and Settings\skipper\Application Data\Apple Computer\ for the prferences folder (assuming that Skipper is the name of the user account in which you're getting this behavior).
On the other hand, it sounds like you found it when you did the search.
Have you been able to determine whether or not this is a systemwide problem or a user-account-specific issue? (In other words, if you create a new user account with full administrative rights, log into it and try launching Safari, do you get Top Sites as an option? Or is it missing in the new user account too?)