Top Tip #4 - How to use Search in the community

Question

Why should I use the search in the community?
It’s a quick and easy way to get help with your problem – other people may have had the same or similar issue in the past, so if you can use search to find the answer then you will save yourself time waiting for a reply on the forum.
How do I use the search option?
When using the forum search think about what your problem is and carefully choose some key words to submit to the search box.
For Example:  if you are thinking out loud that your problem is:  "My broadband is slow and I have noise on the line”  then your search should include the keywords that are part of your problem, e.g. : "My broadband is slow and I have noise on the line”  
Use these terms in your search, cutting out common words such as 'My', 'is', 'and' etc.
Broadband
slow
noise
line
This means that the search results you get will be examples of threads discussing similar issues.  You can read how they have been resolved in the past and try that advice for yourself. Quick and Easy! 
Try it today! ...and if you are looking for a quick answer remember that search is your friend!
Once you get the hang of using the search options you may also want to use the advanced section to get more results.
Step by Step Guide to using Search:
1. Find the search box at the top right hand side of the page:
 2.  Decide on the search keywords based on the problem you have.  Enter these words into the search box and click Search. 
3. The results will appear as follows:
This is a list of all the existing threads in the community that match some or all of your keywords. You can read through them to see which match most closely to the problem you are having and then try the advice that has already been given.
Hint:  Check out those with the Green SOLVED icon beside them as these threads have already been identified as having the answer.
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
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Answer 1

In the Search window there is a small black arrow. Click on this and untick Search Entire library. Then search will behave as it used to.