Topics missing in my RoboHelp 7 project

Starting today, the RoboHelp 7 project I have been working in for a couple of years, no longer has topics. I thought maybe a path got corrupted so I was going to just import them back, but when I start to do that, it says they already exist in the project. How can I get them back into my project?

Hi there
lpatryas wrote:
...I would think that either all of the htm topics would be in the root of the !SSL! folder or none of them since you say the files in the !SSL! folder are output files.
Depends on what sort of monkey business has occurred!
In the earlier screen captures it appeared the project was on your Desktop? Are you able to walk to ANY PC in your organization and see your customized Desktop follow you around? If so, your project is on a network location and that could be the whole issue in a nutshell.
Cheers... Rick
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Similar Messages

Folders and topics are inexplicably deleted from my RoboHelp 9 project

A month ago, my company purchased the latest Adobe Technical Communication Suite and I started a new RoboHelp 9 project. To help keep track of my many topics, I created several folders and a few sub-folders in the HTML Files (Topics) folder within the Project Manager pod. The organization of these folders and topics mirrors my TOC. Once I nailed down the basic structure of my help system, I started using the TOC as my “hub” for working on the various topics – meaning that I open a particular topic by double-clicking it in the TOC.
Then something went awry early this week.
Sometimes when I open my project, the folders and sub-folders along with their many topics are missing from the Project Manager pod. The TOC also reflects these missing files with those dreaded red-X topic icons. And in Windows Explorer, no trace of the folders, sub-folders, and topics can be found
On a couple of occasions, I opened my project and most – but not all – of the folders and their accompanying topics were deleted from the Project Manager pod. The only topics that consistently “survive” are the ones that aren’t nested within a folder or sub-folder in the Project Manager’s HTML Files (Topics) folder.
I’ve been able to make some progress on my help system by periodically saving the entire project folder, and then using the latest backup as my starting point whenever this problem occurs. But ultimately I end up losing a fair amount of work.
I rooted around this forum for help and insight. I saw several suggestions concerning a similar problem with RH 8 where the solution was to delete the .xpj and .cpd files and then open the .hhp file. Unfortunately, this fix didn’t work for me.
I’m now working in a state of high anxiety, wondering whether my topic files will exist the next time I open my project. Any help with this problem would be greatly appreciated.
-Kevin

Yes what Jeff is suggesting is trying a shorter path. Just copy the project from where it is to C:\MyProject and see if that fixes the problem.
As to deleting the CPD every time, some do, some don't. It used to lose some information but things were changed and now it is OK to delete it every time. Do not delete the XPJ file though, that will mess up your project. See Opening Projects on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Topic missing in Word TOC only, but OK in document

Sorry for yet another print issue.. I know Peter Grainge's
site and have also done some research but could not solve this
problem. This applies to RH7.
Certain topics are always missing in the TOC of the printed
documentation. If I delete the TOC and generate it new, then the
topic shows correctly. If I only update the TOC without deleting,
then the Topic does not show. It is generated in the actual
document correctly with all its content. I have tried deleting a
topic in RoboHelp and creating it new but without effect. There is
no pattern concerning the topics missing and the file/topic names
are short with characters and numbers mixed, but no spaces or
special characters.
Cond. build tags are used in the project, but not applied to
the concerned topics on content nor topic level. There is no
special content in them, only plain text. No error message during
output. I have tried wrapping them in books or placing them in
various positions in the TOC, no luck.
Do you have any idea what the problem could be?

Welcome to the forum.
1] "...the tool overlooks certain files."
Online help and printed documentation generate in different
ways. Online help includes all topics not excluded by a build
expression. Printed documentation is the opposite. It only prints
what you tell it to print in the print layout, and even then it
will refuse if the topic is excluded by a build expression. For
good reason the print layout can include an excluded topic
(sometimes you generate the layout with the expression, sometimes
without).
If it says a file is missing and it really is not covered by
the above, I'm struggling to see how. It suggests a corrupt CPD at
first glance but if that was corrupt, the file would not show in
Project Manager in the first place unless the file is missing and
the corruption is causing it display regardless. Have you checked
the file is there, using Windows Explorer? Somehow I don't think
this is it. Is there no other clue in the Output view?
2] Changes don't percolate through as not everyone wants
that. Frustrating for those who do. Try Insert | Field | Title.
That will at least keep your topics inline with any changes.
3] The online TOC and print layout TOC are again deliberately
not the same. Many people don't want them the same. First time you
get the online TOC but then whatever you save in print layout
sticks.
If you always want them to be the same, simply click the Move
All Left icon and then the Move All Right icon.
If you use RH7 you can have multiple TOCs and you could have
one designated for print.
Bullets and numbering have always been a pain as you can see
on my site but I think most of the blame is with Word. If you
follow some Word forums, I have seen more than one guru with the
opinion that bullets and numbering have not worked properly in Word
since Word 2.
Working with bullets and numbering the way I describe, which
I accept is limiting, I never have to reformat my documents for
that reason.

How Can I Safely Delete a RoboHelp 9 Project?

I am learning/evaluating RoboHelp 9 using IconLogic's "Essentials of Adobe RoboHelp 9 HTML". This book has excellent step-by-step lessons and contains student data files to make it easier to learn. The student lessons were downloaded and unzipped into a folder called "RoboHelp9Data". Beneath this folder is a folder named "RoboHelpProjects". (Note there is no space in the folder name.) At some point, I inadvertently created a folder called "RoboHelp Projects". (Note the space in the folder name.) As lessons progressed, I learned (1.) it is best not to have pathnames with spaces as this can cause problems on some operating systems; and (2.) you should not delete any RoboHelp files via Windows Explorer. Rather, you should always delete them from within the RoboHelp application itself. (Let it be duly noted that the admonition in Item 2 came with no instructions on how to do that which it admonished!)
Because I now have two folders with similar names ("RoboHelpProjects" and RoboHelp Projects"), it is causing me problems. At first glance, it seems the simplest solution would be to remove and recreate the entire root folder, "RoboHelp9Data " via Windows Explorer. (I don't care about losing project data---I actually want to start over.) The thing that stops me from doing this is the admonition in item 2 above. So would RoboHelp still be unhappy if I were to remove the entire root project folder and everything it it (via Windows Explorer). It seems logical to me that if all traces of all project files were to disappear (including the files that contain references to the project), RoboHelp would not have anything to complain about! (I guess that all depends upon where and how the RoboHelp application stores data about each project, and sadly, I am ignorant of that knowledge.)
As I am unwilling to stand accused by the RoboHelp application of high crimes against project data, I decided to play it safe and delete my projects from within RoboHelp and then recreate them. It sounds reasonable, does it not? One would think that finding out how to delete a project from within RoboHelp would be simple enough. However, one would be wrong.
I have tried the obvious: (1.) Searched the index and TOC of my book for info on deleting a project---no help there; (2.) Looked for a "delete project" option in the Manager Pod "File" menu (also tried the right-click options)---no help there; and (3.) I searched the web and Adobe forums for "Delete RoboHelp 9 Project" with no success. I did find an article about removing unused project files (Tools > Reports > Unused Files), but nothing about deleting an entire project.
As a new RoboHelp user, what I need are some simple step-by-step instructions on how to safely delete a RoboHelp 9 project from within RoboHelp. This seems like it should be a short, simple, straightforward answer that is easy to find on the Web. What am I missing?

Kevin is suggesting that you store the projects you create while working through his book in a folder called RoboHelpProjects. It is not where you have to store every project you ever create.That is for the purposes of his book.
RoboHelp initially defaults to My RoboHelp Projects but it's up to you whether you do. Generally on the forums we advise against that as it is part of your profile and can result in excessively long path names in a few cases. Generally where authors create file names that are so long they almost serve as the content.
Projects always have a root folder, call them Project 1 and Project 2 for this purpose. You can have those folders directly off your C drive (or other local partition) or within in a parent folder as above.
Now to what you can and cannot do. You can delete a whole project by selecting Project 1 or Project 2 in Windows Explorer. Obviously if you delete the parent folder you will delete all your projects within.
What you must not do is delete individual files within a project using Windows Explorer, for that you use RoboHelp's Project Manager. The exception is if you go to Tools > Reports there is a report Unused Files. Files listed there will have to be deleted using Windows Explorer for the very good reason they do not appear in Project Manager and, therefore, cannot be deleted that way.
If you think about it, it is similar to Word. There is no option to delete a document there other than using File > Open and right clicking. Not very intuitive.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How do I use a Robohelp 8 project in a C# 2008 application?

I have developed a simple Robohelp 8 Project with a few topics and a small Table of Contents and glossary.
My Robohelp program is a trial version.
How do I include it in a Microsoft Visual C# 2008 file? I would like to click a button named "Help" that will launch the help file I created with Robohelp.

I have a 64-bit Windows 7 laptop.
I entered the following commands:
cd \windows\syswow64
regsvr32 C:\Program Files (x86)\Adobe\Adobe RoboHelp 8\Redist\HHActiveX.dll
The result was an error message: "...failed to load...module could not be found"
I created a folder named "HHActiveX_location" on the C: drive and copied HHActiveX.dll to there.
I entered the follwoing commands:
cd \windows\syswow64
regsvr32 C:\HHActiveX_location\HHActiveX.dll
The result was an error message: "The module was loaded but the call to DllRegisterServer failed with error code 0x80070005"
What am I doing wrong?

Merged projects - topic-level tag problems in sub-projects

I am working on an extensive help file in RoboHelp HTML. It
consists of a master project and 15 sub-projects. Each of the sub
projects have topic-level conditional tagging, and when each
sub-project is compiled, the topic-level tagging works and the CHM
is correct in regards to what topics are included and excluded.
However, when I compile the master project, it seems that RoboHelp
disregards ALL topic-level tagging in the sub-projects. So, the CHM
for configuration A includes all sub-project topics for
configurations A, B, C, and D. The topics are in the TOC and they
appear as search results. We are not using an index, but binary
index is checked in the project settings.
The same four configurations in the sub-projects are also in
the master project, but the conditional tag expressions aren't
word-for-word identical. Should they be?
Note that the content-level tagging within the sub-projects
DOES work when the master project is compiled. For some reason, the
problem is isolated to the topic-level tagging.

I think I'm the one causing the problem - I don't think I
read your initial post carefully enough. Sorry...
I can't figure out how this is happening. When you merge
.chms, you have already compiled the 'slave' projects. The link
from the master TOC points to a slave .chm - which you say is
working correctly when opened on its own.
Since the slaves and masters are compiled independently,
there shouldn't be any interaction between the master and slave
build expressions - and if there is one, it should be excluding
more topics, not including more topics!
The typical problems people have with merged .chms seem to be
TOC issues (does the master TOC show up, or just the slave
project's TOC?) and path issues (the master can't find the slaves).
However, I did see one or two posts on this forum where the master
was pointing to old copies of the slave .chm - could you have a
"complete" .chm lurking about?
BTW, according to RH help, binary indexes are fine in merged
HTMLhelp. Binary TOCs are not. I don't think you have this problem,
because the symptoms are different, but you could take a look - the
setting is in the HTMLHelp Generate wizard. Click the [Advanced]
button on the first wizard page and look on the TOC tab to make
sure Binary TOC is not checked.
You might also do a quick search on the General
Info/HTMLHelp/RH for HTML forums for "merged .chm" - you might
recognize a symptom in someone's post that I didn't catch.
Good luck,
Elisa

How can I delete the Index and Search features in a RoboHelp 9 project?

I have a RoboHelp 9 project in which the user does not want the Index. The only way I could delete it was to click on the Delete button for each entry until the Index was blank. So that worked. Only problem is that it created a mess of the Search feature. There are now numbers and letters in Search that link to topics. We want the Search feature disabled. Any suggestions?

Hi there
What is your output type?
If it's WebHelp, look at the Single Source Layout properties. In the properties you will find an area with check boxes that allow you to turn off Index, Search, Glossary, Etc.
Click the area on the left that is labeled Navigation and just clear the check marks from what you wish to turn off.
Cheers... Rick

Changes to lists when structured topics are sent to RoboHelp

In FrameMaker I've created several DITA topics (no specializations, just topics) and included them in a ditamap. I mapped my Frame template styles to my RoboHelp .CSS styles. Then I linked to the ditamap from a RoboHelp HTML project. The topics came over and the style mappings work, but any <li> items with multiple elments are changed. For example, if I have this in my structured FrameMaker file:
<ul>
 <li>
 This is the first list item.
 This is additional information about the first list item.
 </li>
 <li>This is the second list item.</li>
 <li>This is the third list item.</li>
</ul>
I get this in my RoboHelp project:
<ul>
 <li>
 This is the first list item.
 </li>
</ul>
This is additional information about the first list item.
 <li>This is the secton list item.</li>
</ul>

Oops -- somehow posted this too soon. This structured Frame/XML:
<ul>
 <li>
 This is the first list item.
 This is additional information about the first list item.
 </li>
 <li>This is the second list item.</li>
 <li>This is the third list item.</li>
</ul>
Results in this RoboHelp HTML:
<ul>
 <li>
 This is the first list item.
 </li>
</ul>
This is additional information about the first list item.
<ul>
 <li>This is the second list item.</li>
 <li>This is the third list item.</li>
</ul>
Is there any setting I can change to prevent this from happening? Or any other workflow I can consider?
Thanks,
Melanie

Unhandled Win32 in RH8 RoboHelp HTML Project

When I Launch RoboHelp HTML Project File I get an unhandled exception win32 and the app closes. I saw thread posts for this in RH6 a couple years ago but I can't find anything for RH8.
Any thoughts?
-Tom

Hi Tom
Please take a moment and become familiar with the Before You Post topic. I just deleted a cross posted thread where you asked for help with the same issue in a different forum category.
Cheers... Rick

Cannot open Robohelp 8 project in Robohelp 9

I cannot open my old Robohelp 8 projects from Robohelp 9. When I open it, it shows me a prompt to make a backup and upgrade the project. Then I click Upgrade, it returns an error:
"open project was cancelled or the application was unable tp load the database for <path to my project>"
Creating or opening new projects in the 9 format works fine.
The old Robohelp project was created on a different PC. I just copied the whole folder to a new PC with Robohelp 9. The oroject is not corrupted I can still open it on my old PC with RH8.
Any suggestions how to fix that?
Thanks

There isn't a Save As option but usually it is as simple as copying the project from one location to another.
No it doesn't write an absolute path as if it did that, none of us could move projects.
Do you have a second machine (not with SSD) that you can install RoboHelp 9 on in trial mode? With that you could perhaps put the project on an external hard disk and prove it works there as it does for me?
Are you copying just the project out of your profile? So C:\Users\XXXXX\Documents\My RoboHelp Projects\Project1 becomes D:\Project1. If not, try that.
After moving, getting the error and trashing the CPD, do you get the error again if you reopen after that?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Robohelp 7 open Robohelp 9 project?

as I search through internet, I understand that robohelp 7 unable to open robohelp 9 project
we have two robohelp 7 licenses and three robohelp 9 licenses
when working on project in robohelp 9, it need to upgrade the project, but robohelp 7 is unable to open the project after upgraded
Is it any way opening Robohelp 9 project(converted from version 7 project) in Robohelp 7?
Is it upgrade Robohelp 7 to 9 is the only way? We do not wish to upgrade is because i am wondering if later Adobe release robohelp 10, and by that time we need more robohelp license and we purchased additional license, we will need to upgrade all other old robohelp product?

Hello again
Yep, conditional tagging is handled in the project before you compile or generate, so indeed they would be lost as would any information you excluded via the tab and build expression.
Not perfect, but at least you get a project you may continue editing in version 7.
Cheers... Rick
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RoboHelp eBooks

Images folder in Robohelp 7 project only lists a small fraction of the images actually there

I added an image to a topic. The image had an identical name to an existing image in the project. The image appeared in my main project folder, which is where all images initially show up in my project. I then move them to an images folder. I moved this image, expecting to get a message asking if I wanted to replace the exsting image with the same name. i wanted to update all instances where this image appears. Instead I got a message that this file was in use and could not be replaced. I clicked on my images folder to see if the original image was in a topic that was open and maybe that was why it would not overwrite. At this point i noticed most of the images in the folder were not listed.
I can use Reports Used and I see all the files that are supposed to be in my images folder, but when I go to the Images Reports tab, only the files that are listed in my images folder in the Project Manager are shown. So Robohelp knows the files are in the images folder and that they are in use, but it does not recognize them as images and will not list them as such.
i have no idea how this happened or how to fix it.

If RoboHelp allowed you to replace the image and it were a different size, you could have problems in the existing topics. I suspect that is why it is not allowed to replace it in that way.
As far as "missing" images are concerned, try renaming the folder to say Images2. They will likely all appear and then you can revert the name.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Missing text in RoboHelp 7 when previewing/generating Frame files

This is a new issue for me. Until last week, it seemed to work fine. Now, though, whenever I import by reference my frame files I have noticed that, while they look fine in the Design view, when I click Preview it has missing text in parts. In one file, which was all text (no graphics), it was completely in Preview. Then, when I generated the help, that topic was still blank.
This doesn't always happen, though. Sometimes a topic is fine up to a point, then, all the text is gone, leaving only the screenshots. It generates that way also. On the other hand, some files come out fine, with no missing text. (This is only apparent in the Preview and generated help.)
I'm using TCS 1, that has RoboHelp 7, and I generate to WebHelp. I've applied an update that makes it 7.01.001. I've also applied the "missing space" fix that Peter Grainge suggested (it worked ).
Like I said, TCS worked fine up to last week, then I started seeing these missing chunks of text. I tried creating a new RH project and starting all over, importing only one small file that had all text and no screenshots/graphics. Both the preview and generated help came out blank, although I could see it plainly in the Design view before generating.
Has anyone else had this issue, or know what it might be?

Below is from one topic that didn't show any content at all for Preview or generated output, (taken from RH). That is, it showed nothing when I opened it in IE9, but in Firefox it displayed just fine. I tried replacing <head> with the one above (in the output), but it didn't seem to do anything. I'll keep trying, though!
dan
=============================================================================
<!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
<html><head>
<meta http-equiv=Content-Type content="text/html; charset=utf-8">
<meta name=Originator content=ImportMif>
<meta name=OriginalFile content="C:\CVS\doc\integrator\6.0.0.0\RoboHelp\CIS_RH\IDE\ide3.fm">
<meta name=generator content="Adobe RoboHelp - www.adobe.com">
<meta name=generator-major-version content=0.1>
<meta name=generator-minor-version content=1>
<meta name=filetype content=RoboHelp>
<meta name=filetype-version content=1>
<meta name=page-count content=1>
<meta name=layout-height content=6060>
<meta name=layout-width content=921>
<title>File_Transfer</title>
<link rel=stylesheet href=ide3.css>
</head>
<body>
<h1><a name=XREF_File_Transfer></a>File Transfer</h1>
The File Transfer dialog allows users of client-only
installations who are remotely connecting to the Host Server to manipulate
the files on the remote machine.
Use the File Transfer dialog to copy files to a fixed
directory on the server called shared_files.
This directory resides within the root. A status dialog opens during the
operation showing progress, and includes the file name and the percentage
of the operation that is complete/remaining.
The shared_files directory
is automatically created the first time File Transfer is used. 
<h2>Using the File Transfer</h2>
Select File>File Transfer
to open the File Transfer dialog.
<div style="text-align: center;" align=center>
<implicit_p><img id=15 src="ide300016.jpg" style="width: 320.999pt; height: 238.499pt;"
width=428 height=318 border=0>
</div>
 
The shared_files folder is
the top-level folder from which users manage files and folders. 
<h2>Menu Bar Options</h2>
<h3>File Menu</h3>
New Folder 
Creates a new directory on the server within the user-selected folder.
Type the new folder name in the Create New Folder dialog and click OK. 
Transfer File 
Specifies a local file to transfer to the server. Once the file is selected,
the user can initiate the file transfer.
Move Folder/File 
Moves a file or directory from one location within the shared_files
hierarchy to another location.
Rename Folder/File 
Renames a directory or file within the shared_files
hierarchy. Type the new name in the Rename File/Folder dialog and click
OK. 
Delete Folder/File 
Removes a directory or file from the remote server. 
Properties 
Shows information about the selected remote file or directory, including
file size, modification time, and name.
Refresh 
Updates the screen to show the latest information.
Close 
Closes the dialog. 
NOTE: Right-clicking a folder or file
on the File Transfer dialog opens a pop-up menu with the same File menu
options (except Close).
<h2>Status dialog</h2>
To monitor the progress of the transfer, a status dialog
opens when a file transfer begins. 
<div style="text-align: center;" align=center>
<implicit_p><img id=16 src="ide300017.jpg" style="width: 314.249pt; height: 149.250pt;"
width=419 height=199 border=0>
</div>
 
The following information is provided:
File 
Names the local file being copied.
Status 
Specifies the text status of the copy operation.
Copied To 
Specifies the destination file location on the server.
X of Y 
Specifies the number of bytes transferred out of the total number of bytes.

Progress Bar 
Provides a visual indicator of the copy operation’s progress.
<h2>Additional Information on the File Transfer</h2>
<h3>Concurrency and Synchronization</h3>
Only one file copy operation can occur at a time. Multiple
users can, however, transfer files to the server simultaneously and manage
separate folders on the server. 
<h3>Security</h3>
Users cannot manage files and folders outside of the
shared_files root. 
<h2>How to Transfer Data</h2>
<ol start=1><li style="list-style: decimal;" type=1 class="p-NumList">Select File>File Transfer
on the IDE. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Select
the shared_files subfolder in which to place
the transferred file.</li>
<li style="list-style: decimal;" type=1 class="p-NumList">In
the File Transfer dialog, select File>Transfer
File. This opens a file selection dialog. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Specify
the local file to transfer to the selected shared_files
subfolder. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Click
OK. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Click
Start on the status dialog.</li>
<div style="text-align: center;" align=center>
<implicit_p><img id=17 src="ide300018.jpg" style="width: 314.249pt; height: 149.250pt;"
width=419 height=199 border=0>
</div>
 
<li style="list-style: decimal;" type=1 class="p-NumList">Click
Done when the transfer is completed.</li>
</ol>
<div style="text-align: center;" align=center>
<implicit_p><img id=18 src="ide300019.jpg" style="width: 320.999pt; height: 238.499pt;"
width=428 height=318 border=0>
</div>
 
<h2>How to Create a New Directory</h2>
<ol start=1><li style="list-style: decimal;" type=1 class="p-NumList">Select File>File Transfer.
This opens the File Transfer dialog. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Select
where to place the new folder.</li>
<li style="list-style: decimal;" type=1 class="p-NumList">In
the File Transfer dialog, select File>New Folder.
This opens the Create New Folder dialog. </li>
<div style="text-align: center;" align=center>
<implicit_p><img id=19 src="ide300020.jpg" style="width: 264.000pt; height: 94.499pt;"
width=352 height=126 border=0>
</div>
 
<li style="list-style: decimal;" type=1 class="p-NumList">Type
the new folder name. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Click
OK. The new directory folder appears in the
directory structure.</li>
</ol>
<div style="text-align: center;" align=center>
<implicit_p><img id=20 src="ide300021.jpg" style="width: 320.999pt; height: 238.499pt;"
width=428 height=318 border=0>
</div>
 
<h2>How to Move a File or Directory</h2>
<ol start=1><li style="list-style: decimal;" type=1 class="p-NumList">Select File>File Transfer.
This opens the File Transfer dialog. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Select
the file to move.</li>
<div style="text-align: center;" align=center>
<implicit_p><img id=21 src="ide300022.jpg" style="width: 320.999pt; height: 238.499pt;"
width=428 height=318 border=0>
</div>
 
<li style="list-style: decimal;" type=1 class="p-NumList">In
the File Transfer dialog, select File>Move Folder/File.
This opens the Select Move Destination dialog. </li>
<div style="text-align: center;" align=center>
<implicit_p><img id=22 src="ide300023.jpg" style="width: 280.499pt; height: 214.500pt;"
width=374 height=286 border=0>
</div>
 
<li style="list-style: decimal;" type=1 class="p-NumList">Highlight
where to move the file. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Click
OK. </li>
</ol>
<h2>How to Rename a Directory or File</h2>
<ol start=1><li style="list-style: decimal;" type=1 class="p-NumList">Select File>File Transfer.
This opens the File Transfer dialog. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Select
the file to rename.</li>
<li style="list-style: decimal;" type=1 class="p-NumList">In
the File Transfer dialog, select File>Rename Folder/File.
This opens the Rename File/Folder dialog.</li>
<div style="text-align: center;" align=center>
<implicit_p><img id=23 src="ide300024.jpg" style="width: 278.249pt; height: 94.499pt;"
width=371 height=126 border=0>
</div>
 
<li style="list-style: decimal;" type=1 class="p-NumList">Type
the new name. </li>
<li style="list-style: decimal;" type=1 class="p-NumList">Click
OK. </li>
</ol>
</body>
</html>

Can I use Scalable Vector Graphics (.SVG) in RoboHelp 11 projects?

I need to import .SVGs into my RoboHelp 11 HTML5 project, but that file type doesn't seem to be supported. I tried pasting the appropriate HTML code into a topic, but the SVG graphic doesn't show. Am I missing something, or is there a work-around?

Hi folks
Simple Simon here.
First off, I totally agree with Erik in that you should file a Feature Request.
Secondly, I know that many folks aren't really all that keen on mucking with code. So here's one solution that involves minimal code muckage, (yep, muckage is a technical term. I just invented it!)
Add your SVG to Baggage where you want it.
Insert an image where you want your SVG to appear.
Click and drag the SVG from Baggage to the spot just beyond the image.
Double-click the SVG link and copy what appears in the Link to area. Then delete the link.
Click once on the image, then click the HTML tab.
Now just paste what you copied between the img tags.
Cheers... Rick

RoboHelp 8 project crashed again

Last week my large RoboHelp project crashed (due to the November 2 bug or whatever), and I was able to recover the project by opening the HHP file and importing missing files. Importing the missing files also seemed to fix the broken links for the images.
The bad news is that late this afternoon the project crashed again. (And this project is due Monday morning, so the timing is not good.) I tried rebooting, renaming the cpd file, and opening the project -- with bad results, namely, the "missing files and broken links" problem all over again. So now I'm trying to decide whether I should:
- Open the HHP again (which will probably require a lot of importing work)
-or-
- Open the previous day's project backup (which will also require a lot of work)
Any advice?
When can we expect Adobe's fix for the November 2 bug?
Thank you!

Hi!
I'm also experiencing a RH8 crashing issue...however, I'm not sure if my issues are related. Peter, maybe you can tell me; I figured I'd try here before creating a new thread.
I'm having trouble opening certain project files...period. As soon as I launch RH8 and select my project from the list of Recent Projects, I get the "Adobe RoboHelp 8 has encountered a problem..." window right away. What did I do wrong? This problem just surfaced for me this week. Now, I'm working on a different project, and just a little while ago, it's crashing when I open certain files. I was just working on this particular project a couple of hours ago w/ no problems, but now, everytime I select that file, I crash. So, I have a couple of things going on and I'm really not sure what happened.
Is this fixable? Is it related to the Nov. bug being discussed? Today's crashed project has only few files, but the one that's been giving me problems all week is HUGE (60-70 topics, hundreds of images).
Thank you!!

Topics missing in my RoboHelp 7 project

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