Topology Services - LMS 4.0
Hi all,
When I open the topology services of my LMS, I see an overview of my network layout. In LMS I can choose several layout templates "Circular, Hierarchical, Symmetric, Orthogonal.
When I choose to do my own network layout, I can move the devices to another place on the layout map. But the links between the devices are not moved. This results in links going all over the place. It's a real mess.
Is there a way to straighten the links up?
Thanks,
Best Regards,
Joris
Hello, I did check the permissions on the CSCOpx folder and 'causer' has "Full control" permissions, and I don't mess with folder permissions or other settings. When someone else on our team has a decent looking map with no or minimal bent links, we sometimes copy their Layer~2~View.xml file to the other user directories. This works sometimes, but we eventually get a map with numerous bent links between devices.
Cisco TAC was recently working on my workstation, looking at my map, clearing my Java cache, relaunching the map, increasing or decreasing my Java cache, relaunch map, over and over again. No answers yet though, but will update this post when I know more.
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/Viktorso you are accessing LMS from the server itself?
Can you uninstall all other Java versions and reinstall only the one from the LMS server, then try again.
Alternatively you could try to access LMS from a client which has no Java installed. Install the LMS Java on that client and see if this works. If it is successfull I would recommed to uninstall the other java versions from the LMS server and reinstall only the "lms java" if you still want to use it to access LMS. -
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Hello,
I've got (again) an issiue with CiscoWorks LMS 3.1.
I can't launch the Topology Services.
The App tries to launch and doesn't complete the launching process.
Please see the attached screenshot.
I'm running Java 1.6.0_05 (the special cisco works delivered version)
I use the FireFox, but the problem occured with Opera as well.
ANIServer and ANIDbEngine are running. After the problem occured, ANIServer has the ProcessState "Running with busy flag set".
A Restart of the service fixed this state.
Any idea what would solve that issue?
Thanks in AdvanceHi Joe,
thanks again for your response.
I really hoped that i overviewed some system specs that doesn't fit with cisco works...unfortunely that wasn't the fact.
What is really anoying is that we had already LMS 2.6 running. Topology Services was functionating properly (with the same client specs...well an older java version tough)
I read the LMS 3.1 Quick Start Guide again and double checked my system specs:
Client Operating System: Windows Vista - SP1
Client RAM: 3GB
Virtual Memory: 6144 MB
Default Location: English (United States)
C:\Windows\System32>java -version
java version "1.6.0_05"
Java(TM) SE Runtime Environment (build 1.6.0_05-b13)
Java HotSpot(TM) Client VM (build 10.0-b19, mixed mode)
Some tests with different browsers:
Firefox 3.5 -> X
Opera 10.51 -> X
IE 7 (7.0.6001.18000)-> X (At least this one is officialy supported)
Checking the reachability of some ports:
(from client to server)
43242/tcp -> reachable (ANIServer, Campus)
42342/tcp -> reachable (OSAGENT, CiscoWorks Common Service)
I checked the server's chort hostname. It is perfectly resolveable on the client. (also backwards)
Am I missing something important here?
Thanks in advance -
LMS 3.0 topology services and email notifications issue
Hi
I have an LMS 3.0 install that was working when I installed it at a customer site a few months back. I went back in to give them an overview of its operation and there are now several issues. Nothing has changed since I installed it because the customer didn't know how to use it.
The issues now are
1. When there is a link failure the mail account that should receive a notifivation gets nothing.
2. In topology services the faled link goes red but when repaired goes to dotted red and never goes back to solid black.
I know the mailing worked previously because I can see previous errors that were fixed being reported about a month back.
Also in DFM all my devices now show as learning under the device discovery page and never move from 10% completed. I found another post that says I need to upgrade to LMS 3.0.1 and DFM 3.0.5
Is it possible this will fix the other issues ?
I have LMS 3.0, DFM 3.0.0, RME 4.1 and CM 5.0
Many thanks, Stephen.Yes, your versions are plagued by numerous bugs. It is highly recommended you upgrade to LMS 3.0.1, then apply the Campus Manager 5.0.6 and DFM 3.0.5 service packs. LMS 3.0.1 can be downloaded from http://www.cisco.com/cgi-bin/tablebuild.pl/lms301 , and the various required SPs from Common Services > Software Center > Software Update.
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Can not use Topology services in LMS 3.1
Hi all,
I'm using LMS 3.1 with Campus manager 5.1 and install on solaris platform. When i click on topology services in campus manager, i have received a message as below
Please help me resolve this error
Tks,
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:453)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:393)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:100)
root cause
java.lang.NullPointerException
note The full stack trace of the root cause is available in the Apache Tomcat/5.5.17 logs.Post the NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log in addition to the output of the pdshow command from this server.
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LMS 4.0.1 - telnet from topology services map
On a LMS 4.0.1 :
I want to know what is the right way to change the telnet program on the campus mgr map (topology services map), when right-clicking a device icon and selecting telnet.
I would like to use a tool of mine, and not to launch a telnet command from the IE browser.
I changed the default telnet of Windows in the registry, but the program is still launched as a telnet URL in the browser and this is not what I would like to do.
If anybody has any clue ? thanx
Marc - CCIE 2700With LMS 4.0.1 I use Java 1.6.
The Java Plug-in control panel is different (no way to configure the DCMSSH parameter).
And this parameter is used with LMS 2.5 or 2.6 as per the example in the link you provided.
are you certain it applies to LMS4.0.1 as well ?
Additionaly, I don't want to use SSH, but only Telnet.
Thnak you
Marc. -
LMS 4.1 Topology Service Question
i have only 1 switch 2960 POE at customer enviroment.
i did run topology service and checked on the right side POE CAPABLE Devices
it shows me that i have 4 switch POE while actually there is only 1 switch POE in real enviroment.
does anyone have any idea about this issue ?
appreciate soonest reply
ThanksIts hard to tell without getting the info requested but check the DCR to see how its identified as which device type it is. And compare that to the inventory hardware report and the actual device itself.
1. Check the DCR to verify the correct device type is defined for the incorrectly reported devices.
2. Were the devices automatically discovered or added manually to LMS?
3. Re-run a a data collection:
http://www.cisco.com/en/US/partner/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/user/guide/monitoring_troubleshooting/mnt-topo.html#wp1044599
Post the ani.log and the show ver requested after data collection completes. -
LMS 4.1 topology services
Our LMS cannot start topology services.
we got the following error:
Cannot connect to ANIServer: ANIServer7.0-lms
Probable Cause
1. Unknwown Hostname
2. Unknown Error
Recommended Action
1. Check if the Hostname is DNS resolvable
2. Check whether the ANIServer process is up and running.
Where & how can i fix this problem. I dont know where to find ANIServer.
Please advice1. Has it ever worked? If yes, has anything changed? If no, then your installation may be suspect.
2. Do you get the same error when you are at the server itself (as opposed to accessing LMS remotely via a browser)? If yes, then the ANIServer process is likely not running. Look here for instructions on how to perform server self test and restart processes.
3. If the problem is limitied to client acess, I'm assuming you've checked suggestion #1 in your post. Beyond that, I have seen a similar issue when Java is not running the exact version (1.6.0_24) recommended by the LMS. I've also seen a clear of the Java cache remedy this issue.
Hope this helps. -
Unable to launch Topology Services in LMS 4.1
When I try to Launch Topology Services from windows 7 client I am getting the following error message:
Cannot connect to ANIServer: ANIServer7.0-CCADLMS001
Attached is the screenshot for reference. Also attaching the SC QUERY and SYSTEMINFO files.
I have done the following steps so far:
Open the orb.properties file.
Windows: NMSROOT\lib\classpath
where NMSROOT is the directory where you have installed Cisco Prime LMS.
Set the property as follows:
jacorb.dns.enable=off
Go to Admin > Trust Management > Local Server > Certificate Setup.
The Certificate Setup page appears.
Enter the IP Address of the Cisco Prime LMS Server in the Hostname textbox.
Populate the other columns as explained in the Online help for Administration of Cisco Prime LAN Management Solution 4.1.
Click Apply to generate the self-signed certificate.
Restart the daemons by net stop crmdmgtd and net start crmdmgtd
checked the firewall settings and in the client and server. Tried disabling firewall also. No go.
Please help.
Regards,
Ramakrishnan NatarajanI confirm that Martin. Good spotting!. I just noticed it in a server I installed yesterday. These 2 lines were added to the hosts file.
127.0.0.1 localhost
127.0.0.1 LMS4
A bit silly for both, since these entries were allready in the hosts file, done by the windows install I think
127.0.0.1 localhost
::1 localhost
Cheers,
Michel -
Topology services cannot connect with multihomed LMS 3.2
Hi,
I'd like to ask for you help. I've installed LMS 3.2 on a server with 2 NICs and we're having a problem executing Topology Service from a remote host.
When I try to launch Topology-Services I get the following error:
Campus Manager Error: "Cannot connect to ANIServer: ANIServer6.0-<hostname>"
Probable cause: "Unknown hostname..."
Recommended Action: "Check wether the ANIServer6.0-<hoostname> process is up and running"
I can see in the java trace that the host communicates correctly with the primary NIC and I don't know for what reason, it uses the second NIC IP of the LMS server when it has to connnect to the OSAGENT service (port 42342 ).
basic: JNLP2ClassLoader.findClass: com.sun.corba.se.impl.presentation.rmi.bcel.StubFactoryFactoryBCELImpl: try again ..
basic: JNLP2ClassLoader.findClass: com.sun.corba.se.impl.presentation.rmi.bcel.StubFactoryFactoryBCELImpl: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule.AniClientHelper: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule.AniClient: try again ..
basic: JNLP2ClassLoader.findClass: com.cisco.nm.ani.share.idl.AniClientModule._AniClientStub: try again ..
network: Cache entry found [url: https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref, version: null] prevalidated=false/0
network: Connecting https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref with proxy=DIRECT
network: ResponseCode for https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref : 304
network: Encoding for https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref : null
network: Disconnect connection to https://<IP_NIC_primary>:443/CSCOcm/classpath/NS_Ref
network: Connecting socket://<IP_NIC_secondary>:42342 with proxy=SOCKS @ <proxy>:8080
For security reasons, the host is strictely not allowed to communicate with the secondary NIC (it is not routable).
- Is it possible to bind all the communications of the "remote client" to the primary NIC IP ?
- How can I force the java client to use the primary NIC when it concerns the OSAGENT service ?
- Is Topology Services supported with multi homed configuration ?
Thanks in advance for your answers.
Regards.Kindly check if the hostname of the server is resolveable properly with the correct IP address on the client machine and port 42342 is not blocked between server and client in any way.
Its must that client must resolve the hostname of the LMS server with the correct IP Address. If DNS is not configured on the client machine, then you need to do manual entry in the host file of the client machine. I hope you are able to launch the topology from the LMS server.
Also check this :-
To run Topology on a multi-homed machine, there are two requirements.
•All IP addresses must be configured in DNS.
•Owing to restrictions with CORBA, only one IP address can be used by the client or browser to access the server. You must select one IP address as the external address, with which the client will login to the CiscoWorks server.
To select an IP address, modify the gatekeeper file located in NMSROOT\lib\vbroker\gatekeeper.cfg
where NMSROOT is the directory (opt/CSCOpx by default) in which CiscoWorks is installed.
Replace every instance of external-IP-address with the external IP address you choose, and remove the "#" character, from the following:
•#vbroker.gatekeeper.backcompat.callback.host=external-IP-address
•#vbroker.se.exterior.host=external-IP-address
•#vbroker.se.iiop_tp.host=external-IP-address
•#vbroker.se.interior.host=external-IP-address
After modifying the gatekeeper file, restart the Daemon Manager. To do this, first stop the Daemon Manager by entering:
net stop crmdmgtd
Now, start the Daemon Manager by entering:
net start crmdmgtd
Hope it helps
Thanks
Gaganjeet -
In LMS , I can not lunch Application [Topology Service ]
Dear Expert
In LMS , I can not lunch Topology Service that there're alert "Unable to lunch Application ".
Maybe it's problem in Java but I've already re-install JAVA and ,Cash file and restart Server also.
but still can not work so Could you please advise How I sovle it ?
Thanks you very much
D.PeeraThis problem has always been fixed by clearing the IE Internet Temp Files within the Internet Options control panel. I recommend you close IE, open the Intenet Options control panel, clear the files, then increase the allowable temp size to see if that fixes this. A size of 500 MB should be sufficient.
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Cisco Prime LMS 4.2.1 Topology services issue
Dear ,
Topology services is not accesible on Win 7 client machine.On cisco works server it is ok.
I reinstalled the Java but still same issue.Please help .I've seen this issue happen repeatedly on some machines. The root cause seemed to be in the bowels of the Java version / installation on the client. The solution which I found to work most reliably was to uninstall Java completely on the client and then launch a CiscoWorks applet like Topology Services.
At that point, LMS will redirect you to the Java binaries that are provided on the server where they will be downloaded and installable on your client. That particular binary package has all of the optional Java bits to insure optimum compatibility with LMS. Subsequent client Java upgrades to the more current version did not seem to affect the interoperability following that procedure. -
LMS 4 - Topology Services does not launch
Hi,
I've just installed a LMS 4.0 and try to open the Topology Services Section to view the network, but when I click at Topology Services does not launch. I attached a picture with the message:
Steps that I've already tried (some of then base ond this forum)
- Launch Ciscoworks by name
- Use JAVA version 1.6.0_24
- Use Internet Explorer 7.0
- Use Firefox 3.6
- Restart the browser many times
- Restart the Server many times
I hope that somebody alredy seen this messagem and give a suggestion.
Thanks in AdvanceI would like to thanks for all of you that reply my message and try to help it, but I found the solution and explanation for my problem on this forum. The problem is related with the user that is trying to open the Topology Services, when you click on it, JAVA starts a routine where is necessary to record 3 files (.jar) at an specific directory into Java folder, and by default, the windows user for any PC has USERS privileges, so it's not possible to record any data into Java folder, so to solve the problem, is necessary to :
Go to c:\Program Files\Java and add the USERS group permission FULL CONTROL to this folder, restart the browser and after that you will be able to open the Topology Services. -
Why the LMS topology Service takes long time to reflect the device availability status?
In the topology services map, the color status of the router takes long time to move from red to green and vice versa.
i have already configured the time interval in the fault monitor poller setting to 6minutes but the only thing reflected the little mark at the top of the icon itself. anyhow the topology service still believe that the devices are unreachable. i have waited almost 45 minutes and nothing happened.
please let me known the trick to make the topology services act more quicker .
Sent from Cisco Technical Support iPhone AppTopology Services isn't really designed to be a near real time network device up/down tool. It will an change icon's status as a result an ANI engine polling cycle or an admin operator-initiated manual device rediscovery. While you can increase the frequency of polling cycles, that's not usually such a good idea as you could make the server be polling constantly and never completing a job.
To ascertain near real time fault status one should refer to the Fault Dashboard. -
Topology Services Applet error: "No JRE found in configuration file."
Is there an issue with IE7 and opening up Topology Services? Or can someone guide me in fixing this error message?
I'm using LMS 3.1 and had uninstalled all of my Java versions and installed jre-6u5-windows-i586-p_withjacorb.exe on my client. However, when I clicked the Topology Services link I would get the Java splash window for a bit and then nothing happened (the next two applet windows wouldn't load).
When I tried to launch Topology Services from another box using IE6, everything worked fine. I tried the same steps above on another box with IE 7 and that worked fine too.
So I tried a few installs and uninstalls of different Java versions and found that if the version was other than 6_5, I'd get the Java splash screen with the first applet window telling me I had the wrong version. When I'd uninstall all Java versions again, reboot, then install the correct Java version, I wouldn't get anything past the first Java splash screen. After a few attempts at this, I now receive the following error when I click on Topology Services, "Bad installation. No JRE found in configuration file."
How can I get to this configuration file on my client to let it know that I do indeed have the right version of Java on my box?
--JeffCampus 5.1 works just fine with IE 7.0 and JRE 1.6.0_5. It sounds like this particular client may be in bad shape. Typically, I recommend one uninstall all versions of Java from a client, reboot, then install the one version that comes with LMS. I also recommend that for IE, one adds the LMS server as a Trusted Site in IE. You might also try disabling anti-virus software temporarily to see if that helps.
For Campus 5.1, you will also need to open TCP ports 42342 and 43242 from client to server.
It may be that this client is in such bad shape that it will need to be rebuilt to get Java working correctly.
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