Torch 9800 - ringtones and wallpapers all disappeared (default, pre-installed ones only)

Have had a BB Torch 9800 for about 15 months. Realised earlier this week (after a reboot, which may or may not be relevant) that the default wallpapers had all disappeared. Shortly after that, I realised all the default ringtones and sounds had gone too.
Tried to follow steps on another forum to reinstall sound files. One step was to "Browse to C:\Program Files (x86)\Common Files\Research In Motion\Shared\Loader Files\(current device latest OS folder)\Java" - problem being that when I navigate as far as C:\Program Files (x86)\Common Files\Research In Motion\Shared there is no LOADER FILES folder on my PC. I haven't consciously deleted this, so what the hell is going on?!
If I don't have the COD files on my PC, is there any way to restore the default sounds and wallpapers? If so, can someone give me details please?
Very confused, very frustrated - please help! Thanks

Hi.
1) Verify that this is the correct device OS version that you need.
2) Download the software from the link provided
3) Install the device OS and make sure you delete the vendor.xml file on your PC using the directions listed below:
Let us know how it goes.
Thanks,
Bifocals
BlackBerry Handheld Software v6.0.0.2647 (Multilanguage)
Package Version: 6.0.0.2647
Consisting of:
Applications: 6.0.0.600
Software Platform: 6.6.0.223
File name: 9800M_PBr6.0.0_rel2647_PL6.6.0.223_A6.0.0.600_AT_T.exe
File size: 168.1MB
Blackberry software downloads North America AT&T
Delete the vendor.xml file
Search your C: drive for Vendor.xml and delete them. Else, you can look for the two vendor.xml manually thru
- Go to C:\Program Files\Common Files\Research In Motion\AppLoader and delete Vendor.xml. (If you are running 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader)
- On Windows Vista/7 navigate to C:\Users\YOUR_USER\AppData\Roaming\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
– On Windows XP navigate to C:\Documents and Settings\YOUR_USER\Application Data\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

My blackberry torch 9800 fell and now the screen is black.

My blackberry torch 9800 fell and now the screen is black. It fell again and came back on, now the screen turned red, then it went black and it is not coming on at all. please help!

Hey mirs81,
From your description the BlackBerry smartphone was damaged when it was dropped, I would suggest contacting your point of sale for warranty and repair options.
Let me know if you have any other questions.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HT201401 I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to und

I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to under ringtones. Does anyone have any tips on how to do this.

http://osxdaily.com/2010/09/04/make-free-iphone-ringtones-in-itunes-10/
https://discussions.apple.com/message/17777381 - making a ringtone
Getting ringtones folder to show in iTunes - https://discussions.apple.com/thread/2629494 - iTunes > Preferences. Under the General tab below Show, confirm Ringtones is selected

What happened to Aurora? It suddenly became Firefox Developer Edition on my computer. My bookmarks and addons all disappeared.

I think Aurora updated before I turned off my computer. When I booted up again, Firefox Developer Edition appeared in place of Aurora. My bookmarks and addons all disappeared.

https://support.mozilla.org/kb/recover-lost-bookmarks-firefox-developer-edition

When I import a commercial CD itunes will create 2 identical albums and put all of the songs except one into one album and put the other song into the other album by it self. How can I combine them all into one album and why is itunes doing this?

When I import a commerical CD Itunes will create 2 identical albums and put all of the songs except one into one album and put the other song into the second album that it created. Why is itunes doing this and what can I do to combine them into one album?

I found this to be somewhat helpful: Grouping Tracks into Albums
What I did was to put in the same name for Album Artist in every track. That seemed to do the trick (previously all those fields were empty). It seems like a lot of work for a simple thing.
iTunes knows (or should know) that these tracks were imported from one CD. So why is it relying on incomplete data from the gracenote database?

I recently rebuilt my iphoto 09 library and now all the pics are in one folder instead of events. How do I get 20,000 pics back into the correct events?

I recently rebuilt my iphoto 09 library and now all the pics are in one folder instead of events. How do I get 20,000 pics back into the correct events?
I have a macbook pro Version 8.1.2 and I am using Iphoto 09
I rebuilt library because many pics were black and now they are in one folder labeled "Recovered"

Do you have the original iPhoto Library (before you rebuilt it)?
If so, I suggest you rebuild it using iPhoto Library Manager, a program you can download. It does a better job of rebuilding. It also leaves your original intact and makes the rebuilt Library a new file (package).
If you don't have the original (say, from a backup), then you should probably first back up the library that you have before trying anything.
After making a backup of it, look along the left side, you will see Events and Photos. Is there anything in either of those areas?
If not, it sounds like all your photos were recovered and put in Recovered during the rebuild. iPhoto Library Manager might do a better job with this. In any case, if there are no photos in Events or in Photos, try selecting ~ 5 photos in Recovered and drag them to Photos. Do they then show up there with the correct dates? Do they also show up in Events after doing that? I am suggesting just a few photos before you try it with 20,000.
If the photos inside your "recovered" area are also in Photos, then don't do the above steps. I'm not sure I can help you if your 20,000 photos are in Photos but not Events. I'd try iPhoto Library Manager instead with its better rebuild.
If the 5 photos experiment works, then I would try it with ~ 200 photos at a time, going through your entire collection. You'll need to do this about 10 times if you really have 20,000 photos. Remember, don't do this if the "recovered" photos are already in "Photos."

TORCH 9800 - Calendar and Contacts no longer syncing with Google

Hi. I got my Torch 9800 (software version 6.0) in April and up until a couple of weeks ago, no problem syncing two-ways with Google calendar and contacts. For some reason, sometime over the past two weeks they have stopped syncing. I still receive Gmail on my Torch, no problem. Strangely, if I am sent an invitation for an event on my Google calendar, it still shows up on my device AND my Torch, However it does not sync if I create it myself, in either direction (if I create on the device, it does not show on Google calendar, and vice versa). It is set to sync wirelessly. PLEASE HELP!!!! The calendar is the main reason I even have a BlackBerry!! TIA.

I have almost the same problem since I upgraded to 6.0 B2647. If the invitation is sent to me from someone else and I get it as an email, I can accept the meeting request and it is added to my BB but it is still not added to my gmail calendar. I have 8 accounts synched with my BB, 4 of them gmail accounts, 2 of them have gmail calendars.
I just got off the phone with Rogers BlackBerry support where I was told that I should backout the upgrade and the tech support guy (Peter) was unable to tell me what version I should go back to. BB DTM knows though but I'm reluctant to go back.
It was a Rogers specific upgrade! The upgrade itself went badly. I couldn't upgrade wirelessly and when I did the upgrade using DTM the software upgraded but the restore failed. I was able to restore some of my information (password keeper - thank goodness!) but I lost a number of updated address book entries and have had to reenter them manually as people contact me (or I call them if I know their number).
I worked for RIM for 10+ years and this is one of the worst upgrades I've had and I used to run early pre-release versions all the time.
I've tried:
-- turning off wireless calendar sync and then turning it back on.
-- deleting the account from my bb and readding it
-- changing the default account to my gmail account for calendar and contacts and email
Nothing has worked so far, especially talking to the Rogers rep!

I typed a lot of data in Pages, accidentally touched something and it all disappeared. I cannot find it

I spent an hour typing the minutes for a meeting on Pages. All of a sudden it all disappeared! I cannot find it or a copy of it anywhere.

If you enabled Time Machine, simply "Enter Time Machine" with the Pages document open.
Time Machine saves document revisions automatically, even if you do not happen to have a Time Machine backup device connected to your MacBook Pro while you're editing the document. Local "snapshots" are periodically stored on your local volume, enabling you to delve well into the documen't past.
For a thorough explanation read the following from our Time Machine expert, the late Pondini:
30. What are Local Snapshots?

Change the Show View Options' "All windows" default to "This window only"?

By default, all Show View Options panes are set to "All windows". Is it possible to change the default to "This window only"?
I regularly change icon sizes for various folders, but never for all windows. So every time that I use the Show View Options pane, it's an annoying "click This window only" process.
screen capture of Show View Options pane
http://aycu01.webshots.com/image/11080/2003481958008021751_rs.jpg
17" iMac G4, 1GHz PowerPC, 768mb RAM Mac OS X (10.4.9)

The default is for any window you have not previously opened and set to have All Windows as the default, for List and Icon Views. Once you click This Window Only and make your settings, then every time you open that particular folder it should remain at the This Window setting.
I find the default of All Windows really really annoying, but I am aware of no way to change this. Send Feedback to Apple:
http://www.apple.com/macosx/feedback/
It should be a user settable global preference, but it isn't.
Francine
Francine
Schwieder

E and F drives disappear after I install iTunes and Quick Time

Whenever I install iTunes/Quick Time on my computer, my E and F drives "disappear" and I have no way of accessing them or playing CDs/DVDs. The only way I know how to get them back is to restore my computer to an earlier date. When I do that, I no longer have iTunes/Quick Time on my computer. My computer is an HP Pentium 4 with Windows XP.
Does anyone have any suggestions on how I can fix this problem? It drives me crazy and I can't update my iPod Shuffle very often because of what I have to go through to get my drives back when I'm done. I'd appreciate any help you can give me.

First since you have done restores, you need to goto microsofts windows update site and update windows. Then goto the PC makers site and install all updates for your model, especailly BIOs IDE controller and CD/DVD ROM updates.
After that install itunes.
Then rightclick "My COmputer" hit Manage>Device manager and see if theres a "Code 41" error message showing beside your CD DVD Drives

We have 3 iPads 3 iPhones 3 Apple id's. We want to use 1 calendar we can all access on each device and have each device update or sync and we all receive notifications from the one calendar. We do not want to share photos contacts, ect. Please help

We have 3 Apple Id's, each ID using an iPad and an iPhone (3 id's, 3 iPads, 3 iPhones). We want to use one calendar on all 6 devices and have that one calendar update or sync to all devices. We would like all 6 devices to provide notifcations from the one unique calendar as well. We do not want to share contacts, photos, ect. Please suggest how to achieve this, with the name of the calendar, if I am to get one from the App store, and how to set this up. Please talk in easy terms as I am technically Challenged. Thank you. 3 iPad air 2, 2 iPhone 6 plus, 1 iPhone 4s.

Hello there MizzouTrojan,
If I understand correctly you want all 6 devices to have access to a single calendar that each device gets notifications for and can edit. You can do that with an private iCloud shared calendar. First sign into www.icloud.com and use these steps from the following article to share a calendar:
iCloud: Share a calendar with others
Share a calendar privately
Click the Share button to the right of the calendar name in the sidebar, then select Private Calendar.
Note: You can also share the same calendar publicly. For instructions, see the next task, “Share a calendar publicly.”
Type the invitee’s email address in the Add Person field and press Return.
Click the pop-up menu with the invitee’s name and choose access privileges (View & Edit or View Only).
For each person you want to share the calendar with, repeat steps 2 and 3.
When you’ve invited everyone and set their privileges, click OK.
Invitation emails are sent from your iCloud email address to the participants you specified.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Do we need all those software pre-installed with N...

If you look at the application manager after you install V30 firmware, you will see that there are many software pre-installed with it.
When the phone starts, the main standby screen goes out for a second now, and it is obvious that these programs use alot of phone's resources.
Do you keep them? Or have you already deleted them? If you have, which ones? Do you think we need them? Or if we deleted them the phone might not work properly?
I just think that those software use alot of phone's resources. They were not there with V20 or V21.
Any Suggestions? Thank You.

20-Sep-2008 12:55 PM
grschinon wrote:
I know I have noticed it once or twice but it doesn't bother me really. As long as it only does it on the standby screen and not while watching a video, for example (which is the case as far as I can see), I'm not really sure what the problem is. And yes, the screen does go blank for a second or two at startup, but there too it's only once so it doesn't bother me either.
A lot of the software can be got rid of. You can start by uninstalling N-gage if you don't have any intention of using it. That will also get rid of a certain number of other things in the application manager. I also got rid of the "Welcome!" application and the "settings wizard". All in all that'll removed about 15MB of stuff.
This screen refreshing does seem to be doing it only on "Standby Screen." Not during other activities such as watching a video or something. But it is so rare, so nothing really bothering though. I just wanted to let people know not to panic, that's all. You may see it someday.
About uninstalling software, what about those weird programs like adlib, stuff like that. Do you think I can delete everything on Application Manager?

Songs and videos all disappear after sync

Since updating to the new OS, sometimes when I sync my iPod touch, all the music and videos disappear. I then have to restore and it take a long time as I have a 64GB touch and LOTS of music. It's irritating to go to listen to some music and the entire library is missing. Just started with the new OS. Any suggestions?

Mine just had this problem. I read one of the other discussions and they said it was most likely caused by Genius. Either way, I just added a song to my iPod that wasn't already on there and ta da! All music and vids were back!

Blackberry Torch 9800 Freeze and Re-boot random times

Hi everyone,
I have recently had a few application upgrades and since this my phone will at random freeze and then re-boot, which takes an age, especially when you need to make a call !
I have tried a backup then a security wipe and did not re-install the applications but alas it is still doing it.
Could this be the software ?
There is no option to downgrade in the menu to try the previous software edition.
Any help will be very welcome. Steve

one of the guys here had a random reboot issue and it was the battery causing it.
he didnt mention freezing, but if it was an app.
On device go to Options, Device, Application Management is a great way to see what your apps are doing with your CPU usage on Smartphone. Just slide top bar to CPU and see what is going on. Also touch the CPU menu to see other time variables. I found out that an app was eating away CPU cycles on mine
Disable Compression on media card? go to Options, Device, Storage
using a custom theme? try it for a day the factory default one to rule out your theme
remember the esc key closes most apps, except for GPS and some chat clients. the other apps need to use menu and then exit or close. The farthest key to the right is a home key and does not close any apps per se but will end calls.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

My Finder menu, HD, and dock all disappeared after I mistakenly downloaded a bogus version of Firefox. How do I get them back?

I think I may have gotten some sort of virus after downloading a "bogus" Free version of Firefox. I uninstalled Firefox immediately, because I noticed my Macbook was acting strangely, but the next time I turned it on, my HD, Finder menu, and dock were all gone! Basically there is now an empty, blue screen. I have booted in safe mode and deleted preferences, but nothing is working.

kimaward wrote:
. Plus, I didn't download it from the Mozilla website :--(
This probably is the mistake you made. Many sites that offer application downloads also include adware as an unrequested 'bonus'. Try AdwareMedic and it should take care of the unwanted ad popups:
http://www.adwaremedic.com/index.php
If no success, the use the Apple support procedure, which is a lot more complicated:
https://support.apple.com/en-us/HT203987
The lesson is, always download from the developers web site or from the APP store. That way no unwanted items will not be included.
Ciao.

Torch 9800 - ringtones and wallpapers all disappeared (default, pre-installed ones only)

Similar Messages

Maybe you are looking for