Torch 9800 Track pad

My Torch trackpad was working fine, and suddly has stopped working i have checked sensitivity i hav rebooted by using restart app i have pulled battry out left it for a few seconds and also for over a minute but still not working?
Please help

Hello asift,
Some days ago I had the same problem with the same BB type : During the start of the problem, the trackpad worked again for some days (in the end some hours and finally no more) after a warm power shut down (take battery out during functioning of gsm).
Actually this solution does not work anymore.
I read on the Forum somewhere that pushing continuously the trackpad during cold start up (after battery move) gives sometimes result. No solution to mine BB Torck 9800 but maybe you can try it.
Anyway, I think that the BB Torck 9800 has an allover problem with its trackpad.
The Administrator (FozzyBear) proposed me to try the resolutions mentioned in article ID KB 29640 instruction (you will find it on the BB internet support, but none of these resolutions gave me a solution for the trackpad. Unfortunately!
Let me know if you find any solution.
Succes!
Rovas.

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BlackBerry is for Life not just for Christmas
Solved!
Go to Solution.

Welcome to the forums, bs342!
Well, since you searched the forums, you are undoubtedly aware that the problem you report is unfortunately a common one these days. The good news is that RIM is definitely aware of and working on the problem.
First, let's try something on your computer. What browser are you using? Your problem there might just be as simple as clearing cache in your browser, then closing and reopening the browser to try the website again.
If that doesn't work, try this:
From your device's browser, go to mobile.blackberry.com. Select your country of choice, then go to Communicate>Email. Scroll down to Other Personal Email and click on Integrate Now, then Launch Email Setup. You should be able to integrate your e-mail accounts that way until RIM has fixed this issue.
Please let us know how it goes!
*** If I've been helpful please consider clicking the LIKE BUTTON beneath my post.
*** Please remember to mark your thread as "Resolved" by clicking on OPTIONS to the right of the post and selecting "Accepted Solution."

Torch 9800 Track pad

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