Torch 9810 does not detect USB connection

The USB menu - you know, with the 3 blue boxes ? - has topped coming up when I plug the cable into my BB Torch. I can't load or download anything because the stupid frickin thing doesn't know it's plugged in. Phone makes the little "doo-doop" noise when I plug the USB cable in, but menu does not come up. Battery charge indicator comes on when I plug into a wall outlet, and th ebattery recharges so I know the port works (it's a 2 month old RIM battery). I've tried all 6 USB ports on my computer, and 3 different USB cables - it's not that. I tried a shutdown/restart, didn't help. I did a hard crash/restart by pulling the battery, didn't work. I'm getting pretty gawdamm fed up. Anybody got any ideas?

Hi and Welcome to the Community!
It can be a Drivers Issue:
https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...
Or ti can be a Administrator issue, it can be a Fire Wall or Antivirus issue.
BlackBerry smartphone or BlackBerry Playbook tablet will not connect to a Windows based computer due to USB Power Management settings
http://www.blackberry.com/btsc/KB13331
Please Advise.
If it helped you, click like.
If my response has helped you, please click "Options" beside my post and mark it as solved.
Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
Good luck and let us know!

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