Torch 9860 does not disconnect after ending call

Hi,
I have been having this peculiar problem with my blackberry torch 9860 smartphone for the past 1 week. After finishing a voicecall, in many situations the phone does not disconnect even if I press the end call button repeatedly. It just seems to "hang" for 30-40 seconds and then disconnect. Sometimes it dosconnects only if the person at the other end hangs up.
Kindly help out in solving this issue

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
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Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
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It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
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Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Duplicate :
http://supportforums.blackberry.com/t5/BlackBerry-Torch/after-restart-reset-its-hang-on-main-screen/...
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Hello Otto,
Thank you for your reply...
If i enter se11 to see the structure of FPFORMOUTPUT for example... i get the following structure:
PDF     FPCONTENT     RAWSTRING     0     0     Form Processing: Content from XFT, XFD, PDF, and so on
PDL     FPCONTENT     RAWSTRING     0     0     Form Processing: Content from XFT, XFD, PDF, and so on
PAGES     FPPAGECOUNT     INT4     10     0     Form Processing: Number of Pages Created
LANGU     LANGU     LANG     1     0     Language Key
can you see any XML field here?
This is OLD as you said - but how can i get the proper one?
Thanks again,
Eran

Torch 9860 does not disconnect after ending call

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