Torch 9860 does not starts

help!
my blackberry Torch 9860 does not starts, and the red led blinking a slow time and 3 times faster
I removed the battery and waited, when i put the battery back, nothing happens
I installed the blackberry desktop, but it does not recognize the phone, not from any sign that is connected
I tested with another blackberry and connected everything right, the problem is not the cable or pc
when I connect it via USB the red LED blinks 1 time 3 times fast and slow
when I try to start it nothing happens

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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                    at com.sap.engine.services.deploy.server.application.ParallelAdapter.runInTheSameThread(ParallelAdapter.java:132)
                    at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocalAndWait(ParallelAdapter.java:250)
                    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:4450)
                    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationsInitially(DeployServiceImpl.java:2610)
                    at com.sap.engine.services.deploy.server.DeployServiceImpl.clusterElementReady(DeployServiceImpl.java:2464)
                    at com.sap.engine.services.deploy.server.ClusterServicesAdapter.containerStarted(ClusterServicesAdapter.java:42)
                    at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.processEvent(ContainerEventListenerWrapper.java:144)
                    at com.sap.engine.core.service630.container.AdminContainerEventListenerWrapper.processEvent(AdminContainerEventListenerWrapper.java:19)
                    at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.run(ContainerEventListenerWrapper.java:102)
                    at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
                    at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
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                    at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1013)
                    at com.sap.engine.services.ejb.EJBAdmin.prepareStart(EJBAdmin.java:2443)
                    at com.sap.engine.services.deploy.server.application.StartTransaction.prepareCommon(StartTransaction.java:223)
                    at com.sap.engine.services.deploy.server.application.StartTransaction.prepareLocal(StartTransaction.java:176)
                    at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:365)
                    ... 12 more
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                    at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:451)
                    at com.sap.engine.services.ejb.message.MessageContainer.init(MessageContainer.java:153)
                    at com.sap.engine.services.ejb.message.MessageContainerFP.init(MessageContainerFP.java:53)
                    at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1007)
                    ... 16 more
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                    at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:129)
                    at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:449)
                    ... 19 more
    Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during lookup operation of object with name ejbContainer/mdb/halliburton.com/hal~usrgrpap/QueueConnectionFactory, cannot resolve object reference. [Root exception is com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.]
                    at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:529)
                    at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:639)
                    at javax.naming.InitialContext.lookup(InitialContext.java:347)
                    at javax.naming.InitialContext.lookup(InitialContext.java:347)
                    at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:115)
                    ... 20 more
    Caused by: com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.
                    at com.sap.engine.services.connector.ResourceObjectFactory.getObjectInstance(ResourceObjectFactory.java:207)
                    at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl._getObjectInstance(ObjectFactoryBuilderImpl.java:72)
                    at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl.access$100(ObjectFactoryBuilderImpl.java:31)
                    at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl$DispatchObjectFactory.getObjectInstance(ObjectFactoryBuilderImpl.java:210)
                    at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:280)
                    at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:414)
                    ... 24 more
    #1.5 #001CC4695AD80018000000060000171400045DBBE9BE0AF5#1228961568769#com.sap.engine.services.deploy##com.sap.engine.services.deploy######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error#1#/System/Server#Plain###
    Operation startApp over application halliburton.com/hal~usrgrpap finished with errors on server 105677750. For more detailed information see traces of Deploy Service.#
    #1.5 #001CC4695AD80018000000080000171400045DBBE9BE27D1#1228961568769#com.sap.engine.services.ejb##com.sap.engine.services.ejb######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error#1#/System/Server#Java#ejb_2119##Exception during the initialization of container boot class com.halliburton.esg.eas.sec.prtusrgrpprocessing.MDBPrtUsrGrpProcBean0_0ContainerFP.#1#com.halliburton.esg.eas.sec.prtusrgrpprocessing.MDBPrtUsrGrpProcBean0_0ContainerFP#
    #1.5 #001CC4695AD80018000000090000171400045DBBE9BE2842#1228961568769#com.sap.engine.services.ejb##com.sap.engine.services.ejb######27cee540c72911ddb4ee001cc4695ad8#SAPEngine_System_Thread[impl:5]_25##0#0#Error#1#/System/Audit#Java###Exception #1#com.sap.engine.services.ejb.exceptions.deployment.EJBDeploymentException: Exception during the initialization of container boot class com.halliburton.esg.eas.sec.prtusrgrpprocessing.MDBPrtUsrGrpProcBean0_0ContainerFP.
                    at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1013)
                    at com.sap.engine.services.ejb.EJBAdmin.prepareStart(EJBAdmin.java:2443)
                    at com.sap.engine.services.deploy.server.application.StartTransaction.prepareCommon(StartTransaction.java:223)
                    at com.sap.engine.services.deploy.server.application.StartTransaction.prepareLocal(StartTransaction.java:176)
                    at com.sap.engine.services.deploy.server.application.ApplicationTransaction.makeAllPhasesLocal(ApplicationTransaction.java:365)
                    at com.sap.engine.services.deploy.server.application.ParallelAdapter.runInTheSameThread(ParallelAdapter.java:132)
                    at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesLocalAndWait(ParallelAdapter.java:250)
                    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationLocalAndWait(DeployServiceImpl.java:4450)
                    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationsInitially(DeployServiceImpl.java:2610)
                    at com.sap.engine.services.deploy.server.DeployServiceImpl.clusterElementReady(DeployServiceImpl.java:2464)
                    at com.sap.engine.services.deploy.server.ClusterServicesAdapter.containerStarted(ClusterServicesAdapter.java:42)
                    at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.processEvent(ContainerEventListenerWrapper.java:144)
                    at com.sap.engine.core.service630.container.AdminContainerEventListenerWrapper.processEvent(AdminContainerEventListenerWrapper.java:19)
                    at com.sap.engine.core.service630.container.ContainerEventListenerWrapper.run(ContainerEventListenerWrapper.java:102)
                    at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
                    at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:79)
                    at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:150)
    Caused by: com.sap.engine.services.ejb.ContainerInitializationException: Cannot initialize message system bridge com.sap.engine.services.ejb.message.JMSBridgeFP.
                    at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:451)
                    at com.sap.engine.services.ejb.message.MessageContainer.init(MessageContainer.java:153)
                    at com.sap.engine.services.ejb.message.MessageContainerFP.init(MessageContainerFP.java:53)
                    at com.sap.engine.services.ejb.EJBAdmin.prepareLoad(EJBAdmin.java:1007)
                    ... 16 more
    Caused by: com.sap.engine.services.ejb.message.JMSBridgeException: Destination name PortalUserGroupProcessingQueue not found in the naming.
                    at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:129)
                    at com.sap.engine.services.ejb.message.MessageContainer.load(MessageContainer.java:449)
                    ... 19 more
    Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during lookup operation of object with name ejbContainer/mdb/halliburton.com/hal~usrgrpap/QueueConnectionFactory, cannot resolve object reference. [Root exception is com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.]
                    at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:529)
                    at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:639)
                    at javax.naming.InitialContext.lookup(InitialContext.java:347)
                    at javax.naming.InitialContext.lookup(InitialContext.java:347)
                    at com.sap.engine.services.ejb.message.JMSBridge.registerListener(JMSBridge.java:115)
                    ... 20 more
    Caused by: com.sap.engine.services.connector.exceptions.BaseResourceException: ConnectionFactory "QueueConnectionFactory" does not exist. Possible reasons: the connector in which ConnectionFactory "QueueConnectionFactory" is defined is not deployed or not started.
                    at com.sap.engine.services.connector.ResourceObjectFactory.getObjectInstance(ResourceObjectFactory.java:207)
                    at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl._getObjectInstance(ObjectFactoryBuilderImpl.java:72)
                    at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl.access$100(ObjectFactoryBuilderImpl.java:31)
                    at com.sap.engine.system.naming.provider.ObjectFactoryBuilderImpl$DispatchObjectFactory.getObjectInstance(ObjectFactoryBuilderImpl.java:210)
                    at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:280)
                    at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:414)
                    ... 24 more
    #1.5 #001CC4695AD80019000000000000171400045DBBEB38B908#1228961593581#com.sap.jpe.engine.impl.common.AnalyzerModel#sap.com/com.sapportals.supportplatform#com.sap.jpe.engine.impl.common.AnalyzerModel#Administrator#67####43c8e9d0c72911ddcedd001cc4695ad8#SAPEngine_Application_Thread[impl:3]_38##0#0#Error##Plain###Exception while loading class: com.sapportals.supportplatform.plugins.portal.connectors.ConnectorGatewayServiceCheck
    java.lang.NoClassDefFoundError: com/sapportals/portal/prt/resource/ResourceException
                    at java.lang.Class.getDeclaredConstructors0(Native Method)
                    at java.lang.Class.privateGetDeclaredConstructors(Class.java:1618)
                    at java.lang.Class.getConstructor0(Class.java:1930)
                    at java.lang.Class.newInstance0(Class.java:278)
                    at java.lang.Class.newInstance(Class.java:261)
                    at com.sap.jpe.engine.impl.pluginloading.PluginCollector.loadClass(PluginCollector.java:881)
                    at com.sap.jpe.engine.impl.pluginloading.PluginCollector.getPluginDescFromXMLFile(PluginCollector.java:387)
                    at com.sap.jpe.engine.impl.pluginloading.PluginCollector.getPluginDescFromXMLFile(PluginCollector.java:274)
                    at com.sap.jpe.engine.impl.pluginloading.PluginCollector.loadPluginsFromJarFile(PluginCollector.java:169)
                    at com.sap.jpe.engine.impl.pluginloading.PluginCollector.loadFromExtDirectory(PluginCollector.java:121)
                    at com.sap.jpe.engine.impl.common.AnalyzerModel.loadPlugins(AnalyzerModel.java:411)
                    at com.sap.jpe.engine.impl.common.AnalyzerModel.loadPlugins(AnalyzerModel.java:399)
                    at com.sapportals.supportplatform.SupportPlatform.init(SupportPlatform.java:81)
                    at com.sap.engine.services.servlets_jsp.server.security.PrivilegedActionImpl.run(PrivilegedActionImpl.java:59)
                    at java.security.AccessController.doPrivileged(Native Method)
                    at javax.security.auth.Subject.doAs(Subject.java:379)
                    at com.sap.engine.services.servlets_jsp.server.runtime.context.WebComponents.addServlet(WebComponents.java:141)
                    at com.sap.engine.services.servlets_jsp.server.container.ApplicationThreadInitializer.loadServlets(ApplicationThreadInitializer.java:386)
                    at com.sap.engine.services.servlets_jsp.server.container.ApplicationThreadInitializer.run(ApplicationThreadInitializer.java:110)
                    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
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                    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

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    Regards,
    Sve

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