Torch 9860 wont start, no flashing red light as well

the loading screen comes and hangs on about 80%, no red light flashing, it just sits on 80%, Please Help!!! I tried to update the device software with desktop loader, when the device is rebooted after installing it again sits on 80%
the destop loader come with a error message " unable to connect to the device"
Please Help!!!

Hello jvzaveri,
Welcome to the Blackberry Community,
As you said you tried to update the device software with desktop loader and The Desktop unable to Connect the device . I think you you have to use force detection of your device using application loader. Here is the Article of KB
which might be usefull to you How to Force the detection of Blackberry Smartphone using Application Loader .
There may be some software issue, try not to install too many apps ,install only that you really needs. Try it and let us Know.
Good Luck
Prince
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truckin-on wrote:
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Hi and Welcome to the Community!
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Message Edited by SgtAssassin on 10-11-2009 05:22 AM

Hi and Welcome to the Community!
Without the use of the charging port, tests will be more difficult, and results less definitive. Nevertheless...this sequence is needed:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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