Torch Battery Dead with Red X

Hello,
I plugged my Torch in overnight to charge. When I woke up in the morning, the phone would not turn on so I took the battery out a few times and tried to reset it. When I plugged it into the charger and tried to turn it on, I got the battery symbol with a red X through it.
Does anyone know how to fix this?? Thank you!

1. Plug your charger into your BlackBerry and then into a power source (wall socket or car-charging socket, depending on your type of charger). If the screen does not immediately default to the full display clock or if the battery icon at the top left of your screen does not show the charging emblem, then the problem is with your charger. The connectors at the ends of the chargers will become loose after a period of use, and you may have to replace them. If your BlackBerry is charging just fine, proceed with the next step.
2. Unplug the charger from your phone.
3. Look at the battery icon at the upper left corner of your screen. If you see a red line across the icon, then the BlackBerry has detected that there is something wrong with the battery and you need to replace it. If there is no red line across the icon, proceed to the next step.
4. Time the charge. With the battery icon showing that you have a full charge, keep track of the time your battery lasts. If you are getting less then three hours of talk time, your battery is not working properly. If you are getting less than six hours of standby, again, your battery is not working. If you unplug the phone from the charger and it immediately turns off, your battery is completely dead and needs to be replaced.
Good luck!
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Sorry about the long title.....its my first post.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Two to the body, One to the head
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Try this first:
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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ive had a blackberry crbe for about 4 months it is brillaiunt condition , but all fo a sudden the phone switched off and now wont turn on . ive tryed charging it but all that comes up is a empty battery sign with a red cross
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Hi and Welcome to the Community!
Given what you describe, I think you've done all of the diagnostics that you can...kudo's to you for having thought to try what you did! But, what it indicates is a hardware-level problem in the BB itself, somehow not communicating properly with the battery. For this, only a qualified service technician with the BB in their hands can diagnose any further...and that can't be done at an internet-distance.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Battery Icon with Red Line on BB 8310

So, how pervasive is the problem of theBlackberry 8310 and its icon with the red line across from it? Is it a problem with the battery? Or is it a problemwith the phone? IS there any fix?
Mine came brand new in a box a few daysago. It came with a blue battery (C-S2). As soon as I put the battery into thephone, the dreaded Icon (battery with a red line through it) showed up. I charged it, thinking that means the batteryis empty and left it charging for over 5 hours, hoping the Icon will go away.It never did, and now 4 days later and an infinite number of battery pulls, some with a twist or two, it is still there. If it was any otherpiece of technology I would dismiss it as junk. But, oh, this is the famous BB.
Instead, I did some research, have spentupwards of 15 hours over the last 4 days, trying to figure it out. I ran intolots of things on the Net, including the crackberry postings with people sayingthat they got rid of the problem by dropping (!!) the BB from 3-4 feet,sometimes repeatedly, until it fixed itself. Others report the problem aftersome time of use (flaky construction?). On this forum alone there are at least4 recent postings with the identical problem (search for “8310 battery line”and find the post of “Spyridonas” 12-13-08, of “black_black_b” 06-10-09, of “hades” 09-27-09 and of “Alien_X” 09-28-09. None of those seems to have got the attentionof anyone from RIM, and nobody offered any meaningful solution. As people have reported time and again, it isvery unlikely to be the problem with the battery, so we are left to conclude thatthe phones are lemons.
We spend lots of money for a useless pieceof junk and nobody at RIM cares. If this was a car, it would have been recalled a long time ago. I will get my money back and buy somethingelse, maybe a Nokia or even a Moto. Watch out RIM, you are pissing off a lot ofpeople, and some of them are the wrong people to piss off.

Alien_X wrote:
I did not overlook anything.
I think you did. You pointed out each instance you could find when this fix did not work. You failed to point out the dozens of times this fix did work.
So, to answer your initial post questions:
So, how pervasive is the problem of theBlackberry 8310 and its icon with the red line across from it?
Not very pervasive. It certainly is not one of the top ten problems judging from the questions I see asked here and elsewhere.
Is it a problem with the battery?
Could be. Have you tried a brand new battery (I forget if you said).
Or is it a problemwith the phone?
Again, could be. There could be an issue with your battery contacts on the device.
IS there any fix?
For most, yes. We've been over that.
Try cleaning the contacts on the device. See if that helps. Try a new battery... and often new batteries are very low or close to dead upon purchase so follow the directions above to charge and bootup.
Alien_X wrote:
To: JSanders,
I had already seen this bit of lame “advice” that has been circulating on BB boards and hadtried it several times,
Oh, thank you so much. You know, you get what you give. Your initial post above did not state what you had tried several times. We don't read minds, well, I don't at least.
Alien_X wrote:
Anytime you buy a brand new item and it fails to work after 4 days of trying anything you can find I”d say you got a lemon.
You've had it four days, brand new, and you haven't returned it for a new device? That would be my first suggestion had you stated that first off. I would not keep that device if first off it didn't work. But a lemon? Nah, it's not a pervasive problem inherent to the model, which is what a lemon is normally defined as.
Alien_X wrote:
My name is neither Gambino nor Gotti,
eh, your threats make it seem so, or that you want to be. Has nothing to do with race, just your attitude here.
Alien_X wrote:
To: JSanders,
  offer no meaningful assistance whatsoever, especially for a problem that has been known for at least 10 months.
Four days or ten months?
Alien_X wrote:
Sorry to everyone else, but the personal attack was not warranted and it needed a response.
This is a community support forum. Your post above just reaks of attitude. If you're expecting users here to flock to your post to help out with that kind of attitude and silly threats, well, as you can see, it just didn't happen.
Try being nice and seeking assistance, you might just get a better response. There's been NO personal attacks on you, I don't operate that way.
Alien_X wrote:
To: JSanders,
On Moto, much as you deride it,
I'm afraid that is just indicative of whole problem here, I don't think you are reading these posts. I didn't deride the Motorola. I said you'd love it, unless you consider that derision. How odd that you would. They have great devices.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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What does it mean when you see the battery symbol with red and black and an "lightening" symbol below it

Why doesn't the battery on my new iPhone 4s last very long? I charged it yesterday late afternoon. Did not use it at all and it was completely dead this morning.

All icons are covered in the User's Guide... might be a good idea to browse through it.
Also, a simple search of these forums or google will result in a plethora of information regarding battery life. Help yourself by doing a little research.

Torch Battery Dead with Red X

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