Torch Shutdown Won't turn on

Recently my torch started shutting off all on it's own. It would always boot back up.
Today it shutdown but never completely boots back up, just keeps going through the reboot bar, shutdown, reboot.
I pulled the battery , plugged into the computer, plugged into the wall.
Finally I had to reactivate my old bb just to have a phone.
How do I fix this?

Hi ndiamond
Welcome to BlackBerry Support Forums
You might have installed any Unknown or bad app which might be the reason behind this problem , If you don't have a backup of your device then start your device on safe mode , do a backup using BlackBerry Desktop Software then delet any recent application that you installed or try relaoding the OS :
KB17877 : How to start a BlackBerry smartphone in Safe Mode.
If above process fails then you have to use application loader to force the detection and load the OS back on your device, for further instructions please refer to this Knowledge Base :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
This method will delete all data on your device but may recover your device , you can restore your data later on if you are using BlackBerry Protect or have any previous backup.So try it and let us know of your progress.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

Torch 9860 won't turn on

Yesterday I reset my phone, but for some reason the loading bar kept getting to about 3/4's of the way and then freezing. This has never happened before.
I left it for a few hours and it had still made no progress. I've tried thousands of battery pulls, I've even changed the battery and still it won't fully load. I've also tried it without memory card and SIM.
I left it without the battery in over night hoping this would make a difference, but still nothing...
Does anyone know how to fix this?
Thanks in advance

Hello graixyce
Have you recently installed any application before this Problem started ? Think carefully !
If you have then try to boot your device on Safe Mode , On Safe Mode delete any application which you think might be responsible for this issue , from Options > Device > Application Manegement > locate and delete any newly installed 3rd party application , it might help in resolving your issue :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
KB10040 :How to view or remove installed application on a blackberry smartphone
If above method fails then you have to reload the OS, but as you device is unable to boot properly it will not allow a simple reload process, those Knowledge base it may help but please note those method will delete all data within your device :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 : How to recover a BlackBerry smartphone from any state.
Good luck.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Torch 9800 won't turn on at all.

I was using Facebook app on my phone when I noticed it froze on the screen which I assumed was the phone lagging since I had a couple other apps open but then I also noticed my LED light come on in a still abnormal red, a dark red and then immediately my phone shut off completely. I did a battery pull thinking I just needed to reboot it but that didn't even work since even after multiple battery pulls the reboot screen won't even show up, no loading bar, no LED either. Just nothing at all. Tried leaving it alone for a few hours, put the battery back in and still nothing. Left the battery in while charging in and still nothing. The battery was more than halfway full before this happened & no history of battery drained issues, this battery was sent to me brand new a couple months back so I highly doubt it's the battery itself but if someone has any input it'd be much appreciated.

Hey Sonny_D,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I suggest trying a new battery in the BlackBerry® and if the device still does not respond, I would suggest contacting your network service provider for repair and exchange options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

My macbook black shutdown during a thunder storm , what do i need to? it won't turn on and the charger light is not on green or on at all..have i fried it?

my macbook black shutdown during a thunder storm , what do i need to? it won't turn on and the charger light is not on green or on at all..have i fried it?please help a.s.a.p...

Most likely.
You can try to boot from the Install DVD for your Mac and run AHT from there if it boots.
If not it sounds like it is time to take it to Apple for repair.
Allan

My MacBook Pro shutdown after it said my USB was draining to much power and now won't turn on please help

Hi my MacBook will not turn on after it said my USB was draining to much power, and it shut down and now won't turn back on please help

USB power management is part of the SMC (system management controller). Try to reset SMC: http://support.apple.com/kb/HT3964
Then get a self-powered USB external hub. It takes power from a wall socket and saves the MBP power system. Starting at $20 at BestBuy and similar stores.

Msi ge620 instability/won't turn on

Hello,
here's my story and i hope someone can help me out!! because ITS VERY COMPLICATED! and i cannot diagnose the main issue!!!!!
i have been having an issue with my msi ge620 for almost 3 months now, at first i thought it was a heat problem ,and then i started to believe its an electrical issue .and now i think its the motherboard dead or dying .. but sometimes my notebooks turns on and can work normal and get into games but might turn off after 10 min or 1 hour gameplay despite that the heat doesnot pass 85C , but usually in winter is less than that
my current warranty is invalid and 2 years already passed this summer, because i bought this notebook from kuwait , and i am currently in egypt, i couldnot send it back to msi for maintenance via shipment in order to check the issue,
because firstly i dont know how exactly to send it back there or to europe etc..
and secondly cairo is not a safe place to do so..or to search etc and to ask around despite that i asked most technician or electronic shops and i am not certain if there is msi in egypt !? ,, and i dont want to handle my laptop to a technician here because i had alot of problems with them and especially stolen hardware or replacement of hardwares without notifying me .. and especially with gaming consoles..
and thirdly i couldnt travel back earlier this year because of university etc,, anyways it doesnt matter because i already opened the notebook so i thought of seeking help here from experienced people.
this whole issue started when i was playing guildwars 2 suddenly during the game my pc shuts down, so i realized it was a heat problem and then
i did some googling early that month and believed it was really a heat problem especially that i could see dust inside the fan and couldnt reach it with my electronic vacuum and was worried about the warranty if i opened it but latter that month i realized i couldnt send it back or travel etc.. so i have opened it and started cleaning it and of course it was full of dust, and i did it by carefully watching videos and reading guides etc,,, and i am certain i did it correctly it worked perfectly afterwards with no issue at all FOR ANOTHER MONTH~! and also to note that i used to open my old desktop and replace parts or cleaning it but never did it before with laptops
and that made me realize it was a heat problem
and then later that month the issue reappeared so i went to clean it back again and it worked fine but afterwards it reappeared AGAIN and started to shut down! but this time when i opened it , it had no dust at all! so i gave it a rest, and i realized my pc was shutting down only after 6-8 hours of gameplay! and i have to mention its hot here , but i usually play with my home fan on or with my air conditioner on to cool the room
so i started giving it rest each 2 hours, and then one day it stopped responding and it wont turn on and i knew this would happen sooner or later..., so i didnt use it for a while maybe 3 days or so ,
and the next day it started again after holding shut down button for 30 second!!! i was really starting to get angry, so i did google search and i found that some guy had the same issue as me and when he replaced his electrical cable cord it worked normal, so i started to check how i can order from outside for replacement particularly from usa.. and i found a company called avadvancemax and rakkuten and also amazon that has a replacement for my discontinued msi product but the problem it kinda takes over a 1 month for the order to appear in egypt and i am certain that it will take longer with whats happening in the streets, so for the last two weeks it appeared that i cannot order from outside for certain issues , so i started to try to repair it until i can place my order for replacement,
this is what i have tried so far and it kinda worked out well but for a while only
hold power button for 30 seconds. and this brought my notebook back to life
remove power plug for 1minute then try again
remove li-on battery for 1 minute then put it back in
start the notebook by battery and then put the plug in and it worked
play with battery only or use laptop with battery only and recharge with cable cord
and this made me believe it was electrical problem , especially that my plug looks like one from UK which is usually used in kuwait and i convert it to european standard plug which is used in egypt
BUT! it only works for my notebook if i want to use the internet or watch videos etc,,, IF i decided to play a game such as the last remnant it shuts down, but if i play a very old game like final fantasy vii it works without shutting down .
and yesterday i played the game such as last remnant for almost 45 minute to 1 and half hour in very high graphics despite that its 2009 game and then it shuts down ,
i also bought a cooling pad just recently and started using it whenver i used the notebook , and notebook fan inside is working perfectly
and i also thought of replacing thermal paste but i am not sure if that will help since it wont turn on , and i am not sure if formating the pc would help, since it usually starts and shuts down on windows logo but now it wont turn on at all
and what made me post this today after all this experimenting and instability etc.... ,
is because;
today i tried to start my notebook from the battery and it wont start all and neither from the main cord plug
and when it starts its shuts down very quickly less than seconds,, it used to happen before but usually it would start if i used the battery only!
and now when my battery is plugged in , and the cablecord is also plugged it , it seems that the battery is charging ...
i am really sorry for the long post but anyways as you can see its really weird and complicated issues, and i never overclocked it but i usually play in high graphics etc.. and maybe it consumed too much power from nvidia perhaps ? i usually use it for maximum graphics and sometimes i use it for high performance only
i cant specify my notebook nor i can get dxdiag because my pc wont turn on but this is my notebook copied from msi website
CPU   - Intel® Core™ i7-2630QM Processor (6M Cache, 2.00 GHz)
OS   - Windows 7
Chipset   - Intel® HM65
Memory   - DDR3 1066/1333 MHz
LCD Size   - 15.6" Full HD (1920x1080) or HD (1366x768) LED backlight
Graphics   - Nvidia GeForce GT 540M + intel video card integrated
Graphics VRAM   DDR3 1GB
HDD (GB)   500GB / 640GB / 750GB
Optical Drive   Blu-ray / DVD Super Multi
Audio   7.1
Webcam   HD type (30fps@720p)
Card Reader   SD(XC/HC)/MMC/MS(PRO)/xD
LAN   10/100/1000
Wireless LAN   802.11 b/g/n (Intel or Atheros)
Bluetooth   Bluetooth v2.1 + EDR
D-Sub (VGA)
1
HDMI
1 (v1.4)
USB 2.0 port
1
USB 3.0 port
2
Mic-in/Headphone-out
1/1
Express Card
N/A
Keyboard
103 keys
AC Adapter
120W
Battery
6 cells
Dimension
383 x 249.5 x 37.6~32.3mm
Weight (KG)   2.4
*** note:
the same issue happened to my xbox 360 and it completed wont turn on and the issue by then was the cable cord , and then it worked out well after i replaced it and afterward my xbox 360 died... despite the new cable cord
and another note is that here in egypt and especially before the military coup that happened, usually the electricity here turns off suddenly and it really made me worried that it caused both my pc and xbox to fuse .. because they both faced the same issue..
and i never had this kind of issue in my 10 years old desktop in kuwait which is really making me believe its electricity issue
or maybe motherboard died..
and thank you in advance!

Quote
hello? firstly why i cannot edit or delete posts?
Quote from: Forum Rules
Users are permitted to modify their own posts for 180 minutes after posting
Quote
now after the testing, i noticed my laptop won't turn on even with the battery only and doing the 30second shutdown rest
you mean its doing at his own 30 seconds On, then shutdown for 30 seconds and repeatable in that way?
that hapends if you use battery only?
or its doing the same if you leave ac charger only?

Won't turn on past the startup sound

Hello,
I'm a student studying abroad right now in Senegal, part of Sub-saharan Africa (which might help for later on).
My iBook won't turn on past the startup apple noise (the daaaaauummm). When I press the power button it makes that noise, along with a minimal amount of internal processor noise, and then nothing past that. The internal noise basically stops, and nothing comes up on the monitor. This problem started yesterday--I was using my computer and then the screen started to go fuzzy and get static and then it just went blank. Although I said that I don't get anything past the startup noise, I think my computer is still on (even though it isn't doing anything) because if I want to get the startup noise again I have to force shutdown the computer (hold down the power button for 10 seconds). Furthermore, when I do get the startup noise, the lighted ring around where the power adapter plugs in goes from orange to yellow and stays yellow for a bit. However, no light illuminates around the power button on the computer.
At first I thought maybe there was a problem with my monitor. I followed two of Apple's troubleshooting steps, resetting my parameter RAM (I think holding control command P and R) as well as resetting my computer's PMU (shift control option and power button) and for both of those, I managed to actually get something on my screen--the apple with the gear around it popped up and stayed there, but then after about 3 seconds it got the same staticky and lines and then went black again. When I tried to replicate this by doing the exact same thing (for both solutions) I was not able to get past the startup sound (ie the screen stayed blank) and it was back to square one.
Basically, I'm stumped. There are power cuts here in Senegal, along with subsequent power surges when the power comes back on, which lead my Dad to think that maybe my motherboard got fried. However, there is a power adapter on the cord which should block against that. Furthermore, that won't explain why the laptop was working right before it fritzed out on me, even though it was not plugged in. I'm thinking that maybe there might be a bug in my computer (like a physical one that crawled in). I am thinking this because there are bugs that crawl around my computer and under my keys (it's not as gross as it sounds--well actually I guess it is...) and furthermore I was out of town this past weekend so my computer was sitting idly in my room. Could it be that a bug actually made it deeper into my computer? But also, that still wouldn't explain why I was able to make it work on Monday.
I will be here in Senegal for 3 more weeks, but I would like to use my computer before then. Is there anything I can try to fix myself here, or will I have to wait until I get back to the states. Is there anyway for me to al least get some of the stuff off of my harddrive--that's all I really care about? Obviously, there isn't an apple store here in Dakar, Senegal, for me to take it to--although there are a few computer places but it seems like Apples aren't too popular here, and so I'm not sure how effective/knowledgeable they'd be with a Mac. Plus I'd have to explain all of this in French, which wouldn't necessarily be the easiest thing.
Thank you sooo much,
Chris
And for my operating system, I'm not sure if I clicked the right one, but I know I'm on one of the newer ones (not the newest though)
iBook 12" Mac OS X (10.4.3) bought in 2002
iBook 12" Mac OS X (10.4.3) bought in 2002

Hi, Chris. Welcome to Apple Discussions.
It sounds like you may be having logic board problems. Enough Dual USB G3 iBooks suffered from this problem that Apple began the iBook Logic Board Repair Extension Program in January of 2004. Check out the FAQ page and if the symptoms look familiar, give Apple a call.
Since it is past the three-year time limit, try calling and ask for Customer Relations (NOT Customer Service--they can't help you) and ask them to please make an exception to the three-year limit in your case.
You may want to consider trying the shim fix suggested by John Sawyer elsewhere here in the Displays Forum:
[Y]ou can often fix this yourself by removing the iBook's bottom housing, and placing a shim of any sort, about 1mm to 1.5mm thick, onto the raised square on the bottom shield. I use a Scotch mounting square--you can get them in hardware stores and many grocery stores. When you reinstall the bottom case, it will press against this shim, which will press against the graphics chip, and may allow the chip to come into better contact with the logic board.
John Sawyer
CJS Macintosh Repair
Instructions for removing the lower case:
http://www.ifixit.com/Guide/50.5.0.html
Once you get it fixed, try never to pick it up by the left front corner alone. Rumor has it that can contribute to logic board failure when the case flexes, causing the graphics chip to come loose from the logic board. If you're picking it up in your left hand (as I often do mine), pick it up in the center under the trackpad.
Good luck. Let us know how things go.

My Torch 9800 won't restart

Hi !
After an application installation my BB Torch 9800 restart and won't turn on! The loading bar stop at 80% of start loading.
Safe Mode starting don't work, So I plugged it with the BB Desktop Software (7.1.0.41), For the repair mode. The software ask to update the device software, after a few minutes of downloading, the software ask for windows restart (Win 8.1).
After Windows restarting the software don't recognize my phone and the BB Device Manager at the system tray bug.
I restart with another computer (win 7) ... same problem!!
Please help

Hi Rallal
If you have tried all methods but failed, you can try this one.
This article is high recommended as it fixed mine.
http://supportforums.blackberry.com/t5/BlackBerry-Torch/Blackberry-Torch-9860/m-p/2671439#M68206
You dont even have to bring your phone to the technician. You can fix it by yourself. Keep trying and follow the procedure step by step carefully.
Cheers!
• Click Likes to appreciate those who helps you
• If your issue solved, mark the best post in your thread as Solution

IMac G4 won't turn off

hey, my iMac G4 won't turn off. When I select "Shut Down" from the Apple menu, nothing happens. If I press 'OptionShift+CommandS' nothing happens. Each time I want to turn off my computer I have to manually hit the power switch, which I'm sure isn't too good for it.
Any advice?

nevermind, I fixed it, there was some kind of stupid option to disable the shutdown & restart buttons in the Apple menu, I must have done this w/o realizing it. Oh well, at least this debacle reminded me to run a system scan w/ techtools

Airport won't turn off

Hi there, I hope I'm posting this in the right forum. My airport has been giving me trouble on and off. It's fine right now but sometimes it will just stop working. I won't be able to connect to any networks even though if I click on the airport icon I can see a few of them there. If I try to click on one it hangs for a bit and then doesn't connect. If I try to click on the airport icon and click turn airport off it does the same thing, hangs for a bit but then won't turn off.
If I try to go to network preferences it also hangs but this won't stop unless I got and force it to quit.
Finally, if I try to shutdown or restart the computer it starts to shutdown, gets to the point where all i see is my desktop but then hangs until I have to hold down the power button to turn it off.
When I turn it back on it seems to work fine but then a while later might randomly do the same thing again.
Any help would be greatly appreciated.

Hello dathascome. Welcome to the Apple Discussions!
It sounds like you might have a corrupted configuration file or driver with your OS X installation. I suggest the first thing to try is to create a new user account; log off of your existing account, and then, log back on with the new account.
Did this correct the problem?

Touchpad stopped working. Laptop won't turn back on.

My laptop stopped working last night (won't turn back on). The touchpad stopped responding. I did a manual shutdown by holding down the power button until it turned off - it won't turn back on when I press the power button.

@jamesfl621 ,
Hello and thank you for posting on the HP support forums. Try doing a hard reset with your notebook.
Here is a link to help you with this.
Performing a Hard Reset or Forced Reset
If the hard reset does not get you any response contact HP phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

PLZ Help. PC won't turn off because of EAX Mod

Help! Ever since i installed my X-Fi Fatalty, when I go to turn my computer off, it says now ending EAXModule. After that, the computer won't turn off, but I can't do anything because it says the window station is shutting down. It is very annoying because all my settings aren't saved and I have to turn the computer off manually.
My system:
Athlon 64 4000+ OCed to 2.64 GHz
Asus A8N32-SLI Deluxe
2GB Kingston Hyper X
2 MSI 7900GT's in SLI
50GB Western Digital Raptor
Creative X-Fi Fatalty
Antec 550 Watt PSU

I'm also having a similar problem now, however, if I wait a minute or two the system does shut down. I'm using an ASUS M2N32 WS Professional board, with the my X-Fi Platinum card in the second PCI-X slot; I couldn't get it to work at all in the board's one PCI slot, and the first PCI-X slot has my RAID card in it (Areca ARC-0). My GeForce 7900 GTX is in the second PCI-E slot, since it's too big to fit in the first and leave room for the RAID card.
For all that, the sound card, video, everything seems to work perfectly except for this problem with the EAX module at shutdown. It's very annoying. I've tried stopping CTDetect from running at startup, I've tried completing the registration. Nothing seems to work, but I want my Creative applications. Any ideas?

Imac won't turn on after anti virus software downloaded

The Avast antivirus software was downloaded onto my imac and now my imac won't turn on. What should I do?

Troubleshooting: My computer won't turn on
Read and follow all the steps.
If you find yourself at Step 6 determine if you can start the Mac in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
Remove the Avast garbage by using its uninstaller. Never install it, or anything like it, ever again.

Macbook Won't Turn on, Battery Problems

My 13 inch macbook was on late afternoon it shutdown once i tried to boot an application, it had been on all day. I have done everything apple has requested and this is not the first time the battery has failed on me, This time the computer won't turn on and i believe that i was given a defective battery with my macbook
Who do i email to get a new macbook 13 inch battery?
Any tips at all that will help me with turning it on?

You can't e-mail. You either phone apple support or go by an apple store or service center. Have you done this. Troubleshooting a MacBook that won't turn on

HT1688 did updates on apps now phone won't turn on

Did an update on my apps and now my phone won't turn on. I have held doen the on/off button, I get nothing. Tried charging it and I get nothing. The phone was at 96% charge before this happened. Please help.

Try a hard reset:
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears, this can take 10 seconds or more, ignore the swipe to shutdown message.

Torch Shutdown Won't turn on

Similar Messages

Maybe you are looking for