Toshiba 22L1333G - TV channel list resets after few days

Hi
After setting my personal TV station list for the 3rd time the TV re-sets to the list of the cable service provider after a few days
How can I prevent this and make sure my favourite list stays on.

Francesco
Thank you for your much appreciated reply.
The original Firmware listed is V.2.1.1.c dated 17/09/2013 and the latest update reads V 2.1.1.z. Automated update is activated and the latest manual update request found no further update hence I must assume the newest one is installed..
Toshiba phone support as usual was completely overxtended and e-mail support does not appear to be available. The instruction manual unfortunately does not address the issue of preparing a favourite programm list or how to prevent an undesired re-set.
JFAZRH
Message was edited by: JFAZRH_1

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