Toshiba 40L3443DG - can't go to VIEWSTER application anymore

Hi
I recently bought Toshiba smart TV 40L3443DG, it was working fine the first couple of days but now i can't go to VIEWSTER application anymore, i click on it, it goes on loading black page then it goes again on program page [Home page]. and i wanted to complete my Device profile setting and when i clicked NEXT i got this error : ( An error occured while updating your device settings. )
I'm sure that it's connected to wireless and other apps work fine .
can someone please help me ?

Try to reset the TV back to default and check if you could update the firmware.
But I found also some information regarding the Smart TV service and the Viewstar app seems to belong to the Premium App category and such 3rd party online services may be changed or withdrawn at anytime without prior notice.

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