Toshiba 40RL958B: Toshiba Places not working

*hi*
*1st time Toshiba TV owner!*
*i have purchased the above TV, and i'm trying to connect this TV via wireless router, i go through the process ( via menu and network selection) and it says connected, then i press to the Toshiba places button, it says connection not recognised, or words to that effect.*
*when i go into quick menu, and network info, its showing as connected*
*its also showing as recognised on my router, can anyone offer any ideas*
*many thanks*
Message was edited by: katdes

Hi
Did you solve this issue?
Please check if you have the latest firmware installed.
Furthermore use the factory reset option and configure the internet connection again.

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