Toshiba bios update

Ok so I just finally ran the recommended updates toshiba has been bugging me about at startup for the longest time and ran into an issue. Turns out there was a bios update hidden in there and I'm not sure that it finished properly. It ran the update fine from toshiba's update manager thing but after that it immediately restarted and continued updating from that actual bios menu and everything went smoothly until it finished. Now my laptop is stuck at this update screen saying its 100% done but refuses to respond in any other way, no keyboard keys do anything and the power button is unresponsive. I've been considering just yanking the battery out but I wanted to ask someone who knows what they're doing before bricking my pc. Here's a picture of the screen it's locked at and I'll include some specs: http://imgur.com/iRRDnwS
Toshiba satellite s55-a5295
Windows 8.1
Bios details are in the picture but it seems to be insydeH2O 1.3 updating to version 1.6
If you'd like any more details let me know and I'll try to get them.
Solved!
Go to Solution.

Yeah I held it for quite some time, everything was completely unresponsive. Fortunately I got if fixed today, I'll leave what happened in case someone has this specific problem. Turns out the bios was flashed successfully and it had fortunately frozen once things were stable. All that I needed to do was unplug the power and poke the tiny reset button underneath to force it to shut off and things rebooted just fine. Easy fix even if it was a little lucky, I'm just glad everything turned out ok. Thanks for the help Jerry!

Similar Messages

Toshiba won't boot after Toshiba BIOS update

My Satellite P755 would not boot immediately after I did the updates that the Toshiba update software recommended I do. It still would not boot after going through the entire recovery process. At this point I'm thinking it must be a hardware failure so I called toshiba.
They told me it would be $49.99 for telephone tech support to fix the issue but that would be refunded if it was determined to be a hardware issue. The tech had me unplug the power, remove the battery and hold the power button down for 30 seconds (apparently this must remove the incorrect bios update or something). After putting the battery back and plugging back in the recovery process worked and it now boots again.
I'm happy this worked but a little frustrated that I paid $49.99 to fix an issue that was not caused by me, it was caused by the Toshiba update software suggesting and installing an incorrect BIOS update, which was confirmed by the technician that I spoke with. After talking to a rep and a supervisor I was denied a refund. I've lost time, money, and data over this issue.
The tech also told me I should call Toshiba anytime I update software to make sure it will work with my computer, even if it's an update recommended by the Toshiba update software.

Thanks to the original poster. I bought a laptop and I did the Bio update. I had an issue on my old laptop and i took out the power supply and that worked.
Now with this one after the update it would not turn on or do anything. I could not get to the bios or nothing as it was dead for the most part. It would trun on for a few seconds and I panicked as this is a lot of money to spend of a dead computer.
I have limited income and I was beside myself. I thought after taking the battery out and putting it back it continued to do it that it was dead. I picked me up and did a search on the web and eventually found this thread. I did what the oriingal poster did. I think leaving the battery out so it resets is the primary issue. I did both the on button in case. Yeah I know it don't make sense but I did it.
It is now working. It booted up and I am playing a CD in it.
My other laptop basically in direcly was stolen. Well not quite. I loaned it to my son and the car he had it in got impounded. I had my info on it so it could be returned but it was never retruned. I would like it back as it was realiable but it had the same issue to turn on at one point. Battery taken out fixed it.
I don't think I am going to do any more bios updates on it. I hope there is no more of them. I am not sure if it will shut off and power up right but since it is working now for the last five minutes It is ok. I am playing a CD on it.
thanks to the poster of this thread. You save me and my laptop. I love it.
I did read bad reviews of it as well as good. It is companies are doing anything to make a profit. It is why I stand for the resource based economy where planned obsolence will be history.
HUGS TO YOU GUYS.
Barb

Toshiba Satellite L755-S5216 Black Screen after failed bios update

There was a Toshiba BIOS update that went awry and now the computer won't turn on. I can hear the fans and see the lights, but all there is is a blank screen.

I'm not a tech support agent, but there are a couple things I would suggest doing.
While the laptop is off and unplugged, remove the battery, hold the power button for 10 seconds, restore the battery, and try the laptop again. If that doesn't work, try booting on only AC power without a battery.
If you still don't have any luck, give support a call at (800) 457-7777.
Good luck!
- Peter
- Peter

Satellite 1410-604 - BIOS update Incorrect BIOS update in the web?

Hi there again!
Now with a new and weird matter.
We all know that old say... "If it is not break, don't fix it". And if you put it into more informatic terms, "specially if it is a BIOS".
Yes, we all know that the BIOS is something quite dellitate to handle. For some reason we normally feel like if we were handling something like nitro-glycerine, or some radioactive product. And this is because we all know what is being put in risk in that moment: our (or sometimes others) computer, the full system could end as dead as some pieces of metal, plastic, and wires.
Well. I passed through all of that more than ten times in my life, and only once it went wrong. But since that old motherboard was already dead, It was not important. But I allways was EXTREMELY care. I allways cross checked everything before doing anything, allways got a backup and a way to restore that backup... and allways did this in COMPAQ systems, that were prepared that way. Updating a BIOS was just about preparing a disk, turn on the PC with the disk in the diskette drive, and wait. And if you didn't like the results, you simply click "return to previus BIOS" and that was it... very nice. And easy.
Few days ago, a friend brought me a Toshiba Satellite 1410-604 to solve some issues that were driving him crazy. After removing an expired Norton Internet Security, install avast and scan, I found more than one hundred files infected with a wide variety of virus, malware, trojans, and whatever you could imagine. Avast removed them all, but the remains of the operating system was so unstable that we decide to format and install from scratch.
I asked for the restoration disks, that obviously he don't have because they were lost in one of his movings. After we got the confirmation from Toshiba reps that there are no recovery disk available for this model, because it is too old, we decided to install from scratch like any other normal PC, and resigned to loose some of the utilities that come with that CDs and that are not available for download in the website.
I downloaded all of the software available for this model, including two BIOS updates. (Actually only one update, but in two versions: Windows and Traditional), and prepared a CD with all the drivers and programs just like if it were a brand new system install. And everything went very well, no problems at all. Until we got to the Wireless LAN card, but that is another issue that is already solved (the mini PCI card for the WLAN does not support WEP or WAP encription, and it is not possible to connect to any wireless LAN encripted).
At this point, and when I started configuring and enabling PCMCIA devices, and USB devices (this computer only supports USB 1.1 not 2.0) I discovered this text in the Toshiba Website:
"This Bios Update adds increased functionality to your system.
(BIOS is an acronym for Basic Input and Output System. This program is stored in a Read-Only Memory chip on the motherboard.
When the computer powers up, the BIOS is launched to perform various start-up functions.)
For detailed update information please refer to Toshiba BIOS-Update Information"
(you can find this here:
[http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU] you have to look for:
Archive
Satellite
Satellite 14xx
Satellite 1410-604
PS141E
Quite specific. Isn't it?)
According to the information in that same website, the BIOS available fits the following models:
"Satellite 2410-414, Satellite 1410, Satellite 1410-654S, Satellite 1410-814, Satellite 2410-303, Satellite 2410-304S, Satellite 1410-354, Satellite 2410-601, Satellite 1410-401, {color:#ff0000}*Satellite 1410-604*{color}, Satellite 2410-404, Satellite 1410-301, Satellite 1410-304, Satellite 2410-S403, Satellite Pro 2100, Satellite 1410-S203, Satellite 2410-304, Satellite 1410-554, Satellite 1410-S102, Satellite 1410-354E, Satellite 2410-703, Satellite 1410-303, Satellite 2410-S203, Satellite 1410-801, Satellite 2410-603, Satellite 1410-902, Satellite 1410-313, Satellite 1410-802, Satellite 1410-714, Satellite 2410-354, Satellite 2410-514, Satellite 1410-614, Satellite 1410-704, Satellite 2410-515, Satellite 2410-504, Satellite 2410-702, Satellite 1410-S103"
Yes... it's there!
Now, when you go to the "Toshiba BIOS-Update Information", you get:
"FAQ Ref.: TRO0000000b07
A BIOS update is a {color:#ff0000}*relatively simple operation and can be carried out by most competent computer users*{color}. All BIOS upgrades can be obtained from "BIOS Update" Download Section click here..
Note: The BIOS files are machine specific so the correct BIOS for your machine must be used."
Please note that Toshiba does not disencourage the handling of BIOS, on the contrary: they even encourage people to do so. This is not necessary bad, but at the same time they encourage people to 'play around' with such a delicate matter, at the end of that same page, in little letters they say:
"Toshiba provides this information "as is" {color:#ff0000}*without warranty of any kind*{color}, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Toshiba shall not be responsible for the topicality, correctness, completeness or quality of the information provided. {color:#ff0000}*Toshiba is not liable for any damage caused by the use of any information provided, including information that is incomplete or incorrect*{color}."
This should trigger yellow alarms in our minds.
+"Human error is inherent to humans, and it is not possible to erradicate. It will allways appear, sooner or later" (Prof. James Reason).+
And finally I made the mistake. Even though I read that warning, I remembered all those successfull BIOS update with COMPAQ, and relied in Toshiba. That update was available there, and Toshiba was telling me that it was for this computer. Great!
So finally I unplugged all devices (USB), removed the PCMCIA (WLAN),plugged the battery charger to avoid any possible battery problem, restarted windows, and then from within windows I started the updater (windows version, as recommended by Toshiba). Everithing looked fine, nothing different of what I used to see on those old COMPAQs.
As warned by the updating program, the system was going to reboot. And actually it did so.
Windows closed quite normally (a bit quicker than normal, but without errors, and since there were no other programs than the essentials -even the antivirus was not running-), the computer switched of, all lights off (normal), and then it switched on again...
{color:#0000ff}*BEEEEEEEEEEEEP... BEEEP... BEEEEP...*{color}
OMG! I never espected something THAT bad. 3-1-1!
And now... What a 3-1-1 stands for here? Award BIOS would mean no video card or deffective video card, but it is not true, since it was working up to 20 seconds ago. It must be the BIOS.
It never came again to life. It is still beeping 3-1-1.
But now comes the investigation of the human-factors involved in this accident.
I found I commited the following failures:
*(1)* To rely in the manufacturer, even though they WROTE their information could be wrong or incomplete. (BAD if I were a QA&QC inspector).
*(2)* I didn't cross checked deeply enough (until it was already too late).
*(3)* I didn't looked previously for the way to make a backup of the BIOS, in order to restore should anything go wrong.
*(4)* Let Toshiba lead me to a path I didn't want to walk, just because of their offer of "increased functionality".
*(5)* Beleave in Toshiba when they said "relatively simple operation and can be carried out by most competent computer users"... they never said it is failproof.
Then I started the most interesting part of the investigation.
{color:#0000ff}*"What went wrong?"*{color}
Obviously, the BIOS update failed somehow, somewhere. And I wanted to know what and where.
First thing I discovered was that there are another search engine in Toshiba called "askiris" ([http://askiris.toshiba.com]) and I looked there in order to see if for any chance I could get the old 1.20 BIOS version that was installed originally in that machine.
And I found something... VERY interesting:
bq. {color:#800080}*From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.10 for Satellite 1410/1415/2410* \\ {color}{color:#800080}* bios for these models. TAIS. Downloads. DL. 105481 289838 289838 ACPI Flash BIOS version 1.10 for Satellite 1410/1415/2410. 2002-10-04. 105589...* \\ {color}{color:#800080}* Published 10/4/02* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.40 for Satellite 1410/1415/2410/2415* \\ {color}{color:#800080}* FDD Version 1.30 TAIS. Downloads. DL. 105481 357972 357972 ACPI Flash BIOS version 1.40 for Satellite 1410/1415/2410/2415. 2003-01-31. 105589 PUB...* \\ {color}{color:#800080}* Published 1/31/03 | Rating:* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.20 for Satellite 1410/2410* \\ {color}{color:#800080}* error message during BIOS TAIS. Downloads. DL. 105481 305240 305240 ACPI Flash BIOS version 1.20 for Satellite 1410/2410. 2002-11-01. 105589 PUB...* \\ {color}{color:#800080}* Published 11/1/02 | Rating:* \\ {color}{color:#800080}* From: * \\ {color}{color:#800080}* ACPI Flash BIOS version 1.30 for Satellite 1410/1415/2410* \\ {color}{color:#800080}* 1) Changed the content TAIS. Downloads. DL. 105481 330963 330963 ACPI Flash BIOS version 1.30 for Satellite 1410/1415/2410. 2003-01-03. 105589...* \\ {color}{color:#800080}* Published 1/3/03 | Rating:* {color}
Those are: V110, V140, V120 and V130 for series 1410/15 and 2410.
GOOD! Or not?
Let's take a look:
First thing I did was download everything all four files.
Then I took the same version that made the crash: 1.40
Than I uncompressed the file, and I found:
06/05/2009 00:17 <DIR> .
06/05/2009 00:17 <DIR> ..
31/01/2003 08:38 1,605,632 11410v14.iso
31/01/2003 08:38 511,764 1370D14.EXE
{color:#ff0000}*08/01/2003 17:03 724,480 2410a9v140.exe*{color}
09/01/2003 09:32 250,663 biofca9t.com
08/10/2002 05:26 30,697 chgbiosa.exe
31/01/2003 08:36 1,087 instinfo.bat
13/05/2002 15:25 378,175 launcher.exe
31/01/2003 08:36 433 launcher.ini
06/05/2009 00:17 0 list.txt
31/01/2003 08:36 14,768 readme.com
*{color:#ff0000}31/01/2003 08:36 12,513 readme.txt{color}*
11 archivos 3,530,212 bytes
3 dirs 9,404,600,320 bytes libres
And I got my first surprise here: There is a {color:#ff0000}*README.TXT*{color} that was not present in the file I downloaded previously from the drivers repository.
So I went to the readme.txt and I found this:
"README.TXT 01-31-2003 CDC
Flash BIOS version 1.40 for Satellite 1410
This BIOS is applicable to the following models:
Satellite 1410-S105
Satellite 1410-S106
Satellite 1410-S173
Satellite 1410-S174
Satellite 1410-S175
Satellite 1410-S176
Satellite 1415-S105
Satellite 1415-S106
Satellite 1415-S115
Satellite 1415-S173
Satellite 1415-S174
Satellite 1415-S175
Satellite 1415-S176
Satellite 2410-S203
Satellite 2410-S204"
Please note that the model 1410-604 is *NOT* listed.
I thought "well, it must be another archive..."
But then I realized of a name that sounds familiar, it was there, in the directory where I uncompressed this 1.40 file, and the name is:
{color:#0000ff}*2410A9V140.EXE*{color}
So I took the other file, the BIOS_Win update, and I discovered that the file name is:
*{color:#0000ff}2410A9V140.EXE{color}* (Ups!)
So I uncompressed it again, to find:
El volumen de la unidad D no tiene etiqueta.
El n£mero de serie del volumen es: 8838-E175
Directorio de D:\Shared\diskette\2410A9v140
06/05/2009 00:43 <DIR> .
06/05/2009 00:43 <DIR> ..
*{color:#0000ff}09/01/2003 09:32 _250,663_ BIOFCA9T.COM{color}*
17/07/2002 03:38 35 biosupd2.ini
13/07/2001 13:22 6,277 chgbios2.vxd
*{color:#0000ff}08/10/2002 04:26 _30,697 _CHGBIOSA.EXE{color}*
09/11/2001 09:14 134 clean2.reg
17/07/2002 03:35 342,064 install2.exe
16/07/2002 06:55 241,664 nchgbios2.exe
18/08/2001 11:41 3,435 nchgbios2.sys
23/10/2001 18:55 11,476 nchgbios2NT.sys
26/08/2001 09:00 49,152 nchgbios2svc.exe
13/07/2001 17:05 49,152 tbdecode.dll
14/03/2002 06:42 49,152 TCHGBIOSInfo.dll
21/06/2002 11:25 1,796 tosclean2.bat
09/11/2001 12:01 967 tosclean2.pif
21/06/2002 11:34 1,841 toscleanAUTO2.bat
21/06/2002 11:44 1,796 toscleanSMS2.bat
21/06/2002 08:51 2,038 tosntclean2.bat
21/06/2002 08:51 2,084 tosntcleanAUTO2.bat
21/06/2002 08:52 2,038 tosntcleanSMS2.bat
20 archivos 1,046,461 bytes
2 dirs 9,402,793,984 bytes libres
No readme file...
Then another question arised in my mind: What about the other 1.40 file? What does the other 2410A9V140.EXE have inside?
This:
El volumen de la unidad D no tiene etiqueta.
El n£mero de serie del volumen es: 8838-E175
Directorio de D:\Shared\diskette\comparacion_toshiba\askiris\241 0a9v140
06/05/2009 00:46 <DIR> .
06/05/2009 00:46 <DIR> ..
*{color:#0000ff}09/01/2003 09:32 _250,663 _BIOFCA9T.COM{color}*
17/07/2002 03:38 35 biosupd2.ini
13/07/2001 13:22 6,277 chgbios2.vxd
*{color:#0000ff}08/10/2002 04:26 _30,697 _CHGBIOSA.EXE{color}*
09/11/2001 09:14 134 clean2.reg
17/07/2002 03:35 342,064 install2.exe
16/07/2002 06:55 241,664 nchgbios2.exe
18/08/2001 11:41 3,435 nchgbios2.sys
23/10/2001 18:55 11,476 nchgbios2NT.sys
26/08/2001 09:00 49,152 nchgbios2svc.exe
13/07/2001 17:05 49,152 tbdecode.dll
14/03/2002 06:42 49,152 TCHGBIOSInfo.dll
21/06/2002 11:25 1,796 tosclean2.bat
09/11/2001 12:01 967 tosclean2.pif
21/06/2002 11:34 1,841 toscleanAUTO2.bat
21/06/2002 11:44 1,796 toscleanSMS2.bat
21/06/2002 08:51 2,038 tosntclean2.bat
21/06/2002 08:51 2,084 tosntcleanAUTO2.bat
21/06/2002 08:52 2,038 tosntcleanSMS2.bat
20 archivos 1,046,461 bytes
2 dirs 9,402,781,696 bytes libres
*{color:#ff0000}They both have 20 files, and 1,046,461 bytes. I asumed they are both the SAME file{color}*.
And the readme file does not list the model 1410-604 in its readme file, therefore I cannot explain this except as a mistake from Toshiba. *{color:#ff0000}They put an incorrect BIOS in their website, and suggested the update, and somehow leaded to this kind of errors.{color}*
(Except in the case that one of those models is a different name of the 1410-604 model, and if it is the case... now I don't know why this BIOS do not work with this computer).
The worst part is that neither of those other files (V1.10, 1.20 and 1.30) lists the 1410-604, therefore there seems no possible workaround for this problem. I need an original v1.20 for this CMOS, and Toshiba seems not to have it. They offered me to solve the problem, by leaving the notebook at an ASP, and paying only 95€ for the work and about 280€ for a motherboard replacement, I will get it solved. But they offer no warranty of their possibilities because is a model 'too old' and 'discontinued' and with 'no support'...
In other words, they said "don't bother with this, just go out there and buy a new one" (something absolutely out of my scope in this crisis-time) :P
Thank you for reading soooo far.
Now what I need is to get any ideas of a workaround for this, my ideas are:
(1) This CMOS has a boot-part that still works (it allows a roll-back if you have the appropriate file). So I need a good BIOS to burn into the CMOS, from the VERY SAME model (a BIOS backup) but the backup must be adequate for the burning program (CHGBIOSA.COM).
(2) It is still possible that the BIOS could be OK but the data on the CMOS got somehow corrupted. If so, clearing the CMOS could solve de problem. But I was not able to find a clear cmos button from outside, and after disasembling I took of the battery, with no good results. I have to try leaving the MOBO without battery for longer period (I left it about 20 seconds) just in case 20 seconds don't allow all the capacitors to fully go to zero values. I have not much hope in this point.
(3) Try to get a REAL good update from Toshiba. I contacted several times technical support, and I was able to verify they are only phone-operators, with a script in front of them, and when the problem goes-out-of-scope they fall always in the same answer: "you have to go to an ASP". I still have a low hope to find someone who really knows a bit, and could enlighten with a good BIOS to put in this disks.
(4) As far as I could find, this BIOS is not from any known BIOS-maker. It seems it has been developed by Toshiba (own brand), therefore the Crisis Recovery Disk from Phoenix will not be of any help here. As well as any other BIOS recovery tool not designed for Toshiba's BIOS. But I'm open to any ideas, that could be tested more or less safely. (Remember that the 'BIOS-BOOT-PART' feature is still working, I don't want to loose this only possibility of redemption).
Wwwaaaaoooowww... what a long-post falks! Sorry for that!
Forgive me, but I wanted to be really clear.
Should anyone give some hints or advice, will be greatly appreciated.
Please don't say what I shouldn't do... I already know that. I already researched and already found my mistakes, in order not to repeat them. Now I need to move on, to advance, and to try to solve this, or at least learn how to solve similar things. As much as possible.
Thank you again, in advance, and sorry again.
FenixDigital
Message was edited by: Fenix_D
Changed subject to beter reflect what is the matter about (apparently erroneous BIOS file in Toshiba download center).

Well. 
 
It's not dead, certainly. 
 
The steps that I put in my procedure were: 
 
--> There are two memory sims, that I am going to identify as M1 and M2 
--> There are two memory banks, that I am going to identify as A and B 
 
Next step in order to identify if there are some module or bank that is not working properly are: 
 
The modules were installed as: 
 
M1 --> A 
M2 --> B 
 
1--> Boot without any memory chip. 
 
<blockquote>
A--> X 
B--> X 
</blockquote>
 
2--> Boot with ONE module 
 
<blockquote>
A-->M1 
B-->X 
</blockquote>
 
3--> Boot with the OTHER module 
 
<blockquote>
A--> X 
B--> M2 
</blockquote>
 
4--> Boot with BOTH modules swapped: 
 
<blockquote>
A--> M2 
B--> M1 
</blockquote>
 
5--> Boot with ONE module swapped: 
 
<blockquote>
A--> M2 
B--> X 
</blockquote>
 
6--> Boot with the OTHER module swapped: 
 
<blockquote>
A--> X 
B--> M1 
</blockquote>
 
At this point I got a great difference. It booted, finally. But in order to make a diagnostic, I have to complete the full test, and the results were: 
 
1--> Boot without any memory chip. 
 
A--> X 
B--> X 
 
NOT BOOTING Actually the computer not even tries to read the disk. Only the power led turns on, but even prior to press the 'on/off' button. I think this indicates 'no memory installed'. I would have expected a post failure beeps, but there were no beeps at all. 
 
2--> Boot with ONE module 
 
A-->M1 
B-->X 
 
BOOTED NORMALLY Well. This obviously means that the 3-1-1 beep code means memory error, or one bank failing of two installed. Now I didn't know if the problem was the module, or the bank B. 
 
3--> Boot with the OTHER module 
 
A--> X 
B--> M2 
 
NOT BOOTING Just like the condition in 1. Like no memory installed, therefore there are two possibilities: The bank B is not working, or the memory module M2 is not working. 
 
4--> Boot with BOTH modules swapped: 
 
A--> M2 
B--> M1 
 
NOT BOOTING Just like previous to test condition. Beep code 3-1-1, no boot at all. 
 
5--> Boot with ONE module swapped: 
 
A--> M2 
B--> X 
 
NOT BOOTING This was the important test, because it finally let me determine that the problem is at the module 2 (M2) not at the bank B. But still there could be a failure IN THE BANK B and IN THE MEMORY MODULE 2. Have to do the other test. 
 
6--> Boot with the OTHER module swapped: 
 
A--> X 
B--> M1 
 
BOOTING NORMALLY This really confirmed there is nothing wrong with ANY bank, but one of the modules is not working, actually is not being even detected. This is quite weird, because this computer was working perfectly with those two modules, and in the moment of the BIOS upgrade it seems to fail... How come? 
 
Something weird happened here. I don't know what, but something ruined one memory module (fortunately only one), what I would like to know now is what happened. But at least I have the machine running, with very low memory, but running. 
 
What I am thinking now is what about this BIOS upgrade makes the motherboard not to recognize one of the modules for some reason? 
 
<img class="jive-emoticon" src="images/emoticons/happy.gif" border="0" alt=":)" /> 
 
I will continue my research, but certainly the memory made the difference. 
 
I am not sure why I didn't discover this before, I think I didn't perform this test before, for two reasons: 
 
(1) I tried to boot with no memory, and this was impossible, so I assumed that the problem was not at the memory. 
 
(2) When I heard the beep code (3-1-1), somewhere I read it was a video problem, and I asume most probably it was a video problem (since no video at all was being displayed) but I should have take into consideration that Phoenix BIOS also means with the same 3-1-1 a DMA problem (memory problem). 
 
Okis... It's a pitty having to wait so much between a post and it's approval. I posted my answer two days ago, and since it didn't appear, I believe It didn't upload, so I replied again, and also didn't appeared... until now. It is obvious that a moderator approval is required. That's why I have to wait 24 hours or more to read my post. This slows this forum effectiveness. 
 
Thank you very much for your help. I'll keep you informed. Until we get to a final diagnosis and solution.

BIOS update for Satellite Pro 4600

Hello everybody,
I am trying update the bios and i have followed the instructions, but I don't know what is wrong.
1.- download the files
2.-unzip the filed in a floppy nonbootable.
3.- reboot the computer with the floppy in.
4.- press f12 while boot.
5.- nothing happend, the system ask me remove the floppy but nothing is updated.
Thanks for your help.

Hi
I found this Toshiba BIOS update instruction for this notebook series:
1. Extract the zip file containing the BIOS upgrade to a formatted floppy disk (please see note below regarding which type of disk to use).
2. Ensure the Notebook is connected to the mains.
3. Turn the Notebook off.
4. Turn the Notebook on with the F12 key. Keep the key pressed until a short beep can be heard.
5. The message "Ready for BIOS update. Place the BIOS update diskette in the drive and press any key when ready to proceed" will appear.
6. Place the diskette containing the BIOS upgrade in the floppy disk drive and press any key. FDD access will begin.
7. When prompted by the message: "Please push the RESET switch (or turn AC power OFF/ON) to restart" remove the floppy disk and either press the RESET switch (if available) or turn the system off and back on to restart the Notebook.
But note; BIOS update is always risky! If your notebook runs ok, then the BIOS update is not really necessary!
greetings

Can't find BIOS update for Equium A60-157

Hi, hope someone here can help me, I'm looking for the BIOS update for a EQuium A60-157, can't find it on the Toshiba BIOS update page.
Thanks in advance

Ive checked Toshiba support page under http://eu.computers.toshiba-europe.com and I found BIOS update 1.90-WIN for your Equium notebook.
I don't know why you cannot find it but please under Product type choose option ARCHIVE.
You will find it there.
Bye

BIOS update for Equium A60-181

Hi, according to the toshiba website there's a new BIOS update for my laptop.
I was wondering is it worth the update unfortunately there's no information
supplied with regards to bug fixes or improvements ? Also should I use the
Windows update tool or use the bootable CD option it's just I don't feel safe
flashing under Windows XP unless this is a standard flawless procedure ?
cheers,
Richard S.

Hi Richard
Richard do you have some problems with your unit? If everything works fine I do not see any reason for BIOS update.
If you think that BIOS update is necessary you can try Windows based Bios Update but please check first Toshiba BIOS-Update Description before proceeding.

Re: BIOS update on Tecra with PGP WDE

Hi,
I want to update the BIOS of my Tecra S11. The harddrive is encrypted with PGP Whole Disk Encryption. Is it safe to run the Toshiba BIOS update program without first decrypting the disk?
Thanks for your input,
Patrick

Hi
Only the most naive person would say "yes it is safe".
From years with computers, nothing is perfectly safe.
However, if You're not using a TPM for encrypting your data I would say it is safe enough. Even if the TPM was involved, I would be very surprised if it was in any way affected by an BIOS update.
At the same time if your data has any value - always back it up.
So to sum it up - if your not using a TPM for encrypting services I would say there should be very little risks involved.
But always always back up your valuable files. Regardless if your doing a BIOS update or not.
BR
Tom

BIOS Update Satellite L20-121 Model: PSL20E

Hi,
I want to update the bios from v1.10 to v1.80. I downloaded the win version but receive the following error:
Part ID of System BIOS and new Image File are different (system=EW5, file=EW6). The System Platform may be different from the Image file. You you sure you want proceed?
What shall I do? Proceed or not?
PS: I searched for Bios Updates with the Notebook Model Number.
Message was edited by: newsalex

Hi
Like Pedro said, you should only make a BIOS upgrade if the notebook has a serious problems.
Many users in the forum notify that after BIOS upgrade t e notebook doesnt work.
These users have used a wrong BIOS or a BIOS procedure was failed. Well, in such cases you must change the motherboard.
Like you see its risky.
You can visit this site:
http://www.toshiba-tro.de/subpage/bios.html
Its very important that you will read the option MORE INFO and Toshiba BIOS update descriptionafter choosing the BIOS

BIOS update question for Qosmio F50-10k

hiya:
+This Bios Update adds increased functionality to your system.+
+(BIOS is an acronym for Basic Input and Output System. This program is stored in a Read-Only Memory chip on the motherboard.+
+When the computer powers up, the BIOS is launched to perform various start-up functions.)+
+For detailed update information please refer to Toshiba BIOS-Update Information+
+Qosmio F50 2.00-WIN32 Toshiba+
Is it going to work on toshiba F50-10k, Windows xp, sp 3 ?
[Notebook->Qosmio->Qosmio F series->Qosmio F50|http://eu.computers.toshiba-europe.com/innovation/download_bios.jsp?service=EU]
Message was edited by: kirekk

Qosmio F50-10k belongs to the PQF55E series.
If you want to update the BIOS you will have to use the BIOS exactly for the F50 PQF55E series.
The Toshiba European driver page provides BIOS for Vista 32bit and 64bit OS.
But this does not mean that you cannot use the Win XP
I think you can use the Win XP but fact is that the BIOS has been optimized for Vista and not for XP
The BIOS update should work also using XP but in some very rare cases the update could not be performed and in such case you will need the Toshiba preinstalled OS in order to update the BIOS

I can't activate windows 8.1 pre-installed on my Toshiba E45-B4200 after BIOS Update

I bought Toshiba laptop Model E45-B4200, at first time I could activate windows 8.1 like a charm.
Few months later Windows 8.1 has crashed, so I did clean install of pre-installed windows, no problem so far. Toshiba Application installer app has downloaded BIOS update, so I ran it.
I tried to activate windows after BIOS update, but it didn`t work. No error message, but Change PC settings window just got minimized every time that I tried to click on Activate Windows option. I thought that I did some mistake, so I repeated windows reinstallation, and same problem occurred again.
Now I can`t update Windows, Office 2013, and so on.
I`ve tried SLUI 4 command to force activation by phone, but it didn`t work as well.
I read on MS blogs that windows 8.1 stores product key on MSDM table, windows should be activated normally. Now I got no options now, can you help me?

It shouldn't need to be activated it. Everything should be automatic. Because it's asking you, that's already indicative of a problem. You might want to call customer support.
- Peter

Does Toshiba supports an BIOS Update Utility like DCCU?

Hi all
Different notebook manufacturer use a utility called the Client Configuration Utility (DCCU) which can be used to update the BIOS for multiple notebook models from the series.
I have searched these forums and the web but I cannot find a similar tool for Toshiba laptops.
Can anyone point me in the right direction please?
Thanks
Scott
Edited by: admin

> My firm has hundreds of laptops from another large manufacturer who do supply the DCCU utility to centrally manage BIOS updates and other BIOS settings, such as enabling/disabling options like Wake On LAN.
Well, the Toshiba provides a tool called Toshiba HWSetup. Using this tool you can change the different BIOS settings like booting order, wake up on LAN, etc very easily in the Windows OS.
As you know BIOS update is always risky and the BIOS update procedure is not always the same on all Toshiba notebooks series. The wrong BIOS or wrong update procedure can damage the motherboards ROM.
Therefore the BIOS update must be done on single notebook.
> Why is it that this particular manufacturer can create the DCCU utility that works for all machine models and Toshiba cannot produce a similar utility please?
Who knows ?:| I didnt find such informations in the internet or on the Toshiba page Such questions can be answered by a Toshiba technician or Toshiba manager but as you probably dont know this is a user-to-user forum and a simply user like me and you dont know such details In my personal opinion every manufacturer have own policies and restrictionsThat's all
Best regards

Satellite A100-590 PSAA9E freezes on Toshiba welcome screen after BIOS update

Hi.
Yesterday I did a BIOS update on my Satellite A100-590 PSAA9E-03Z00QGR with the appropriate flash:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_driver_details.jsp?service=EU&selCategory =2&selFamily=2&selSeries=153&selProduct=624&langua ge=17&selOS=10&selType=all&yearupload=&monthupload =&dayupload=&useDate=null&mode=userMachines&search =&action=search&macId=&country=all&selectedLanguag e=17&type=all&page=1&ID=58477&OSID=-1&driverLanguage=42
bios-20070709111839.zip
After the flashing procedure the machine rebooted automatically, but unfortunately it now keeps hanging at the Thoshiba welcome screen. Also pressing F2 or F12 won't change anything. It seems like the BIOS is corrupt.
I saw, that in the BIOS package are delivered two flash files (s10gm590.rom and s10pm590.rom). But just executing the SanAntonion10 BIOS590MP.exe a .vbs script is started that decides automatically chooses and loads a flash file. Maybe it chose the wrong one?
What shall I do now? Is there a way to restore the BIOS, or do I have to send my notebook in?
Thanks in advance
MAT

> Satellite A100-590 PSAA9E freezes on Toshiba welcome screen after BIOS update
What to say Marc. It looks like you have used a wrong BIOS version or you have updated the BIOS in wrong way.
You could try to access the BIOS and try to set the settings to default.
Dont forget to save the settings if you will exit the BIOS.
But if this procedure does not help, you will have to contact the ASP in your country.
Possibly the guys will try to flash the BIOS again with other special version.
Good luck
Greetings

Where is a BIOS update for P505-S8010? And does Toshiba have a driver utility?

I have searched Toshiba downloads a lot and I can seem to find any bios update for my laptop
any links to the bios would be very helpful
Solved!
Go to Solution.

ACPI Flash BIOS version 2.90 for Satellite P500/P505 (PSPGSU/PSPGJU)
Select the Download link at the top of the page.
You'll find it in the drop down menu under BIOS.
A lot of people posting here have had problems
updating the BIOS. If you've never updated it
before it might be a good idea to find out
what's involved.

Toshiba support bios update bricked my laptop.

I flashed my bios on the 2nd May at 7:44pm, prior to this I closed any running programmes etc, I clicked the bios utility that I downloaded from the Toshiba support website, it said it was updating the bios from 2.10 to 2.20, the laptop went to reboot and just died, absolutly inopperable, I push the power button and two clicks comes from the DVD drive and thats it, no HDD activity whatsoever..., I contacted Toshiba and spent £7 on the call only to be told that Toshiba wernt liable for the damage, I googled it and it appears that I am far from an isolated case, infact several other Toshiba customers have experienced the exact same thing, is this a scam by Toshiba to generate extra revenue from suckers like myself who go to their support page and trust Toshiba when downloading utilities from Toshiba, I have now been told that I have to pay £224 for a new motherboard, that is unacceptable, thats like me smashing someones window, knocking their door and charging them £100 to fix it, has any one else had a similar experience or know anyone else who has?

I have been racking my brain to try to get my girlfriend's P755 running windows 7 to communicate with my XP print server. I came to the Toshiba website and found the BIOS update to 2.7. The issue the update addressed didn't fit the network issue I was having but I figured what the heck it can't hurt,, right? Ha,,, Wrong. I followed the flash instructions to the T and when the PC re-booted wham Windows froze on the splash screen. After calling Toshiba where they tried to relieve me of $50 to assist me since her PC is a couple of months out of warranty I came to the website and found the F2,, F12 ESC instructions, none of which would get me into the BIOS setup screen. I even tried holding down the F2 key as someone mentioned while turning on the power to no avail. So I will share with everyone what I did to get into the BIOS and what I found when I got there. I held down the ESC key before hitting the power button then after the screen flashed once I hit the F2 key and voila I was in. Then when I got to power setting where I had to select allow network to wake PC <enable> <disable> it would not accept either entry and reported both a INVALID. I hit escape and backed out of BIOS and entered again and somehow managed to blow by power setting and set everything to the defaults. Oh one other thing. If you decide to burn the flash program to a CD it will go through the motions and even verify the CD but there isn't anything on it. Is Toshiba that hard up for money that they're trying to scam us or what? I personally own three Toshiba notebooks but the last one I bought may be "the last one I ever buy" if I encounter an issue like this again. Never in 30 years of dealing with PCs have I have a BIOS flash crash on me. What's up Toshiba?!?!?!?!?!?! You put out a bogus update then try to charge people $50 for a three minute fix that ended up taking me three hours? For shame,, for shame.

Toshiba bios update

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