Toshiba Bulletin Board labels grayed out

New laptop and Bulletin Board was working just fine for the first few days.  Now the labels gadget is grayed out and cannot be accessed.  I really like using the labels and want them back.  I'm afraid to do an uninstall and install because I have a  lot of information on a couple of boards I have created and I don't want to lose the data.
Any suggestions?

Thanks for responding, Jerry! I realized that I had forgotten to put the model and parts #s in my Post the minute I clicked. Here they are:
Toshiba NB 305-N410BL
Part# PLL3AU-00G00C
I have another issue vis-a-vis the labels on the bottom of the laptop.  I have a Microsoft sticker with a Product key # for Windows but I do not have a separate sticker for Microsoft Office (or for  Microsoft Works - assuming that suite has its own sticker).  In the past my HP and Dell laptops have had such software stickers either underneath the laptop itself near the Microsoft Windows label or somewhere on the outside of the box the laptop was packed in...or on the disc or CD (there are no discs or CDS with this Toshiba - like most if not all new computers).
Do you have any ideas how might get my Product Key # for my Microsoft Office Suite?  I can only use this software 25 times without registering...and I have 22 uses left.  I write a lot and don't this software to lock up on me.
Many thanks!
Alex

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