Toshiba Canada doesn't answer me since 4 weeks!

I've tried to reach them for a month to order a recovery disk for my L450P Satellite. I've let messages and I try to call them a couple time a week and NOBODY's answering **bleep** I'm tired of them any other way I can place an order or fix my problem (I have a F3-F100-004 error because I shut down my laptop during a C: formating).
Thank you guys you're the last hope I have.
Solved!
Go to Solution.

''Recovery media for computers purchased in the US can be shipped to addresses in Canada. The shipping and handling charges for delivery of US product recovery media to addresses in Canada is $29.95 for DVD media or $39.95 for USB sticks.''
Jerry you seem pretty well connected, any way you can send me a message with a serial number from a Satellite
Satellite L450-02P (PSLY0C-02P012) so I can place an online order?

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    0x9890a000 - 0x98911fff  libsystem_dnssd.dylib (379.27.1) <B5CD3F39-7039-30CF-877D-FDF38A659E46> /usr/lib/system/libsystem_dnssd.dylib
    0x98912000 - 0x98912fff  com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x98913000 - 0x98946ff3  com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x98947000 - 0x989a0ff7  com.apple.AE (645 - 645) <D4919967-EF16-36BA-9E8A-DA110DE8BB4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x989a1000 - 0x98a1dffb  com.apple.Metadata (10.7.0 - 707.1) <E18350AD-CAA9-3323-BDE9-63A688792C6C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x98a1e000 - 0x98a26fff  com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x98a27000 - 0x98a62fe7  libGLImage.dylib (8.5) <D2589E82-41ED-383D-9254-6D12A3A20644> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x98a63000 - 0x98a6efff  libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
    0x98a6f000 - 0x98a75fff  libGFXShared.dylib (8.5) <7022CE54-70E9-33D3-B679-9A9BB6B2AABF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x98a76000 - 0x98a90ffc  libsystem_kernel.dylib (2050.9.2) <C6BA5A9F-08BB-3544-9A36-070DEDE92279> /usr/lib/system/libsystem_kernel.dylib
    0x98a91000 - 0x98b0bff7  com.apple.securityfoundation (6.0 - 55115.4) <7F614418-F853-3FED-B265-0EA47F309A49> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x98b0c000 - 0x98b21fff  com.apple.speech.synthesis.framework (4.1.10 - 4.1.10) <20E394D6-D9BA-3C1D-993A-533B60EF3B63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x98b22000 - 0x98bbcfff  com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
    0x98bd5000 - 0x98ce2ffb  com.apple.ImageIO.framework (3.2.0 - 843) <4BFEFB05-3EE3-36A7-891D-CE03D1DF8125> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x98dc7000 - 0x98e9bff7  com.apple.backup.framework (1.4 - 1.4) <12123FB8-B42D-38B0-8463-6BA375C3C643> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x98e9c000 - 0x98ea4fff  libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
    0x98ea5000 - 0x98eacffb  libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
    0x98ead000 - 0x98f11fff  com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x98f12000 - 0x98f15ffc  libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
    0x98f16000 - 0x990fdffb  com.apple.CoreFoundation (6.8 - 744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x99111000 - 0x991ceffb  libsystem_c.dylib (825.24) <7D90CAC5-EC98-35F8-A52E-81B54F0C7DCC> /usr/lib/system/libsystem_c.dylib
    0x991cf000 - 0x991d1fff  libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
    0x991d2000 - 0x99214ff7  com.apple.RemoteViewServices (2.0 - 80.3) <EE36AF6C-E574-3F48-9AC3-E8C8295739FF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x99215000 - 0x9921bfff  com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9921f000 - 0x99231ff7  libdispatch.dylib (228.18) <833C83BE-278C-353E-AC6D-9B85FAC50A1D> /usr/lib/system/libdispatch.dylib
    0x99232000 - 0x99247fff  com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x994c5000 - 0x994eefff  libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
    0x995e7000 - 0x9964eff7  com.apple.framework.IOKit (2.0 - 755.9.7) <CB976A7C-2601-3054-BC41-C3AD6896327C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x9964f000 - 0x9967bff7  libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
    0x9a61f000 - 0x9a63dffb  com.apple.Ubiquity (1.2 - 234.2) <BEFF43DE-CF72-3E66-90C8-CAECAFD5F3ED> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 318
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=120.4M resident=73.0M(61%) swapped_out_or_unallocated=47.4M(39%)
    Writable regions: Total=92.1M written=1476K(2%) resident=1836K(2%) swapped_out=0K(0%) unallocated=90.3M(98%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG shared images                     96K
    CoreServices                       1472K
    MALLOC                             81.3M
    MALLOC guard page                    48K
    Memory tag=35                      7256K
    Stack                              66.5M
    VM_ALLOCATE                          56K
    __DATA                             5584K
    __DATA/__OBJC                       160K
    __IMAGE                             528K
    __IMPORT                              8K
    __LINKEDIT                         32.4M
    __OBJC                             1492K
    __PAGEZERO                            4K
    __TEXT                             88.0M
    __UNICODE                           544K
    mapped file                        99.4M
    shared memory                       308K
    ===========                      =======
    TOTAL                             384.8M
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.69f3
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E4D3136
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x43543130323436344246313333392E4D3136
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.21)
    Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    For anybody whomay stumble across this post- it is an addendum to the originalpost
    Just to be sure  it is an APPLE SOFTWARE ISSUE - ProbablySafari---I used my mac mini ( with mountain lion ) and-- it too drops wifi-- and the end  result is
    SAFARI CANNOT CONNECT TO SERVER lol
    the app store hangs and hangs and hangs
    as it does my macbook pro -- they  BOTH have to be restarted-- then it is okay for a little while
    THIS IS SO ANNOYING  ha ha-- in this instance caps does mean I am yelling lol

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