Toshiba Canvio 1.5TB Portable Hard Drive Blue Light just keeps blinking
I have a Toshiba Canvio HDTC615XK3B1 1.5TB Portable Hard Drive and its been working fine so far. This morning I tried to access some files and when I plugged it in, the harddrive made the usual virbation but the blue light goes from solid to rapidly blinking. My computer (macbook) doesnt recognize it either. Ive tried it on multiple computers too. Please help!!!
Unfortunately, the drive might might be failing unfortunately, especially considering it's not working on multiple computers. You could try to reformat it, but that would cause you to lose your data. Alternatively, you could make a warranty claim.
- Peter
Similar Messages
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I have searched the Toshiba website with no success. I have seen claims that instructions are availble but can not find them. What I want is for my movies and pictures to be readable on both types of machines.
Use exFAT on the PC.
(71374) -
Purchased Toshiba part number HDTC605XL3A1 - 500Gb USB 2.0 & 3.0 external 2.5-inch self powered hard drive through Amazon. On two different MacBooks (both Core i5--1 Air and 1 Pro) we can't get the drive to show up using Disk Utility nor can we scan for it/see it with any other available tools in Lion or Snow Leopard.
Any ideas? Toshiba has stopped producing Mac specific USB drives apparently and their technical support can't get it to work. The suggest formatting it on a Windows computer with FAT32 but don't have one easily available.Hi, have you checked on System Information to make sure the Mac is actually recognizing the hardware? (type system information on spotlight and click USB on the left)
I had a simmilar problem with a Seagate Freeagent Go drive. It showed up on the hardware list for a few secconds and then dissapeared as if I had unplugged it, meanwhile the HDD was still on and spinning. Called Seagate and they told me to do a PRAM & SMC reset, this solved the problem, although it still happens every now and then.
Mac OS X can see NTFS formatted drives too, the only limitation is that it can not write on them (without third party add ons) so I doubt it's a formatting problem.
I'm not sure if you are having the same problem, but you should give it a shot.
SMC Reset
For Portable computers that have a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
PRAM Reset
Resetting PRAM and NVRAM
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Your computer's PRAM and the NVRAM are reset to the default values. The clock settings may be reset to a default date on some models.
Let me know how it goes.
ps: sorry for my english, it's not my native language! -
Need replacement for Toshiba MX7575GSX 1.5TB SATA Hard Drive
I recently started receiving a message indicating that my hard drive is going to fail at some point in the future. I'm using an HP Pavilion dv7-6187cl Entertainment PC running Windows 7 Home Premium Service Pack 1. Can somebody give me suggestions as to the best options for replacing this particular drive? Thanks
This question was solved.
View Solution.Hey i bought today new HDD. WD 2.5" 5400 RPM 1 TB SATA 3 and used HP Recovery media to install WIndows 8. I can say so far everything is succesful. I dont know what kind of laptop you have mine is Envy 17" haswell edition, i had litle problem with the cover thats around the original HDD there is a small trick how to remove it. If you have problem with that mail me ill tell you how to do it...
P.S See if you motherboard supports SATA 3 because SATA 3 disk wont work if no support... -
Toshiba 500 gb autoupdate portable hard drive
i just bought one of these with the automatic back up option for my toshiba satellite A665 when i open the drive on my computer the pocket data backup application is there. i click on it and hit run as administrator. then it does nothing the program wont run. what do i need to do?
I got one also. The instructions on mine say to double-click the PocketDataBackup.exe file to start the process. It worked on mine. I also copied all the files on the drive to a separate folder on my desktop's C: drive to ensure that I have them if the files get corrupted on the Toshiba in the future. I hope this helps.
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Trying to use portable hard drive on both my Mac and PC...
I just purchased a Toshiba Canvio Plus 1TB portable hard drive for my three Macs. Out of the box, I need to format the drive for Mac, which is fine, but I just found out that my fiance would also like to use it for her work computer, which is a PC running Windows XP. I need your help in finding out how to read and write to this portable drive from both a Mac and PC.
I thought about partitioning the drive but that wouldn't work because we want both systems to access the same data. After doing a few Google searches, I thought formatting the drive to a FAT32 would be the answer but I read that file sizes can't exceed 4GB. Since I purchased this specifically to complement my new HD camcorder, a 4GB file size limit will not work for us.
One last thing, since she has a company-issued PC, I'm pretty sure she's unable to install third party software and/or drivers. So please factor that in.
What would be our best solution? Thank you so much for all your help.
Message was edited by: madeinguammadeinguam wrote:
What would be our best solution?
two possible ways:
(a) format the drive for Mac and install MacDrive on the winsloth machine(s)
(b) format the drive NTFS and install the _*NTFS 3G*_ driver on the Mac(s)
JGG -
Portable Hard Drive will not show up in Disk Utility
I purchased a Toshiba Canvio Slim 500 GB hard drive a few months ago before I updated my computer to Mac OSX Version 10.6.8. I was running out of Hard Drive Space since I bought my computer in 2009 and decided to use a portable hard drive to store some of my personal information. I was able to read and successfully transfer data to the hard drive, but then I updated my computer to 10.6.8 and now I can't access it at all. It won't even show up in Disk Utility. I read on a few forums that some people were having the same problem as I was and they bought a y-cable adapter to power the hard drive through two usb cables. I bought one and tried it out and I'm still not having any luck. I tried using my girlfriend's computer to see if I can access it from her computer and it shows up in disk utility, but I can't access it. The lights turn on and I can hear it working like it worked the first day I used it, but nothing is happening. Please help me fix the problem.
Evidence, as scant as it is from Disk Utility, suggests the Toshiba external
HDD is indeed without Partion Map Scheme, has no files on it, unformatted.
So I wonder if there isn't a wire or defective circuit inside the box (enclosure)
that may be hiding access to the actual HDD unit inside there. Those kinds
of enclosures generally use a laptop 2.5" HDD since they can run on USB
power from the port. Matching up the internal HDD from that case, with an
other one with correct life support (connections) is a way to test it.
However if the Toshiba HD is a 3.5" standard drive, a larger enclosure, or
an adapter that simply plugs into the connections of the bare hard drive,
would be a way to access that external drive. These 'drive adapters' can
work with both SATA and IDE hard drives; or just one of the two. They
run in the range of $40 or so, and essentially are a wire kit with a power
adapter to spin the drive, but some do not even have the adapter, so as
to still use USB power for smaller drives of slower disc RPM speed.
Most competent computer stores with a skilled staff would know of these.
However some of the smaller HDD enclosures may be hard to open up.
And if there were a Toshiba warranty, this action could void the same.
Adapters would be to 'test the idea of recovering any data,' if enclosure
the drive shipped in has somehow developed a defect. Though it may
be if there is a defect, it may have existed at a point in time to affect
the actual save-to-disk process. Or later. A wire could be not allowing
information to be received, if broken or circuit damages, by the Mac.
But by the look of the Disk Utility's partition map, along with the other
earlier image that shows the same info in the bottom of the image of
the status, in Disk Description, this does not bode well for recovery.
I'm not sure what else to suggest. When the dust settles, Toshiba may
have a residual warranty that could only replace that one with another.
Some older mailorder catalogs show these kinds of adapters, some use
USB port power, others also include an AC adapter so standard faster
HDDs can be used without an enclosure. This also helps if one wants
temporary access to a hard disk drive, but does not want to install it.
•USB drive cable adapter kit SATA and IDE HDD - google results:
https://www.google.com/#q=USB+drive+cable+adapter+kit+SATA+and+IDE+HDD
Companies also make hot-swap docks to allow fast swapping of HDDs
of either or both 2.5" and 3.5" size, these have their own adapter and
one simply puts drives inside from the top, like a bread toaster.
Hopefully you can take the Toshiba along to a computer store and ask
a somewhat skilled person there about getting the cable adapter kit or
another enclosure. The cable adapter would cost less & be quicker, yet
that would still involve opening up the failed HDD's enclosure for access.
Good luck & happy computing! -
Does anyone know how to format a Toshiba 1.5 TB canvio portable hard drive for macOS10
Hi
I have just bought a Toshiba 1.5TB Canvio portable hard drive. It needs sto be formatted for Mac (OS10.5). I was told to go to disk utility, format using FAT32.
In disk utility - erase there is an option MS_DOS(FAT). Is this what I use?
Thankspamelarandwick wrote:
... It needs sto be formatted for Mac ...
Usually if you are Only intend to use it with a Mac it should be Formatted Mac OS Extended (journaled)
More Info here on Formats > http://pondini.org/OSX/DU8.html
To Format the Drive using Disc Utility... See Here...
http://pondini.org/OSX/DU1.html
From Pondinis Excellent Information here...
http://pondini.org/OSX/DU.html -
Canvio 1.0 TB USB 3.0 Portable Hard Drive HDTC610XK3​B1 Sluggish
Bought a Toshiba Canvio 1.0 TB USB 3.0 Portable Hard Drive (HDTC610XK3B1) back during Black Friday 2011. Since I've had it, I've used it on my laptop, my rather powerful HP desktop, and another pretty powerful ACER desktop and all exhibit a very weird problem with the hard drive. Almost as if it's going to sleep or becoming idle, if I haven't accessed it or used it in some time (say I open an image that's on the drive and work on it for 5 minutes in photoshop) and go to either browse, save, or just about anything that would require access to the drive, things lock up for about 15-20 seconds and as I watch the hard drive (which the light will be off) the light will suddenly come on flickering which will then unfreeze the system and I have access to the drive.
It's the only potable hard drive I have that's doing this. I'd imagine it's some sort of auto sleep that it goes into and when you 'awaken' the drive to use it it takes a few seconds to power back up... but that's just my theory. It makes things go very slow when you're working on lots of images on the drive, so any help would be very much appreciated!
What would be causing this momentary freezing as it is accessed? And is there a way to turn this off?Hi,
I have exactly the same problem... with both my Canvio 1TB drives. (One is a HDTB110XK3BA, the other a HDTC610XK3B1.)
For some reason, NoSleepHD wouldn't install. (Could be because I have a 64-bit system.) As for Linux, I don't have it installed, and I'm no computer technician.
Isn't there a an easier way to get rid of this very annoying problem?
Thanks! -
Toshiba Portable Hard Drive - no option screen
Bought a 1 TB automatic backup portable hard drive and connected to my computer running Windows 7. I clicked on the exe file and lights blinked on computer and drive. I thought all was well. This morning, I attached the drive again and looked at the files backed up the day before. Nothing except a 1KB login.ini file. Nothing backed up. I opened the users manual and saw that the screen giving the option to backup or restore never came up. In fact nothing came up - just blinking lights. What do I do?
I have same problem. I've never seen this screen either. I just plugged it in and it indicated it was doing daily automatic backup. I just discovered that I can't find any documents backup since the day I first plugged it in. Will check the warranty on the thing and try to get Toshiba to take it back.
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Unable to install Toshiba Portable Hard Drive on HP20-2105A
I have purchased a Toshiba 1TB USB 3.0 portable hard drive (Model No DTB310) and, when I plug in the USB 3.0 cable, the computer shows that the folder is empty, i.e. there is no setup.exe file. I am running a HP20-2105A computer with Windows 8.1 - 64 bit (purchased in September 2014). I have 5 USB ports, but am unsure whether this model has 2.0 or 3.0 ports and have tried them all with zilch response. Any ideas, or have I blown $79?
This question was solved.
View Solution.Hi,
Why you need setup.exe file ? You don't need to setup anything, when you plug in, it will turn up as a drive. You can plug to USB 2.0 or USB 3.0 port but it's a USB 3.0 drive, it does make sense to plug to an USB 3.0 port. Your machine has
(a) Left: 1 USB 2.0 port and 1 USB 3.0 port, the USB 3.0 port has SS and arrow symbol,
(b) Back: 3 USB 2.0 ports (all 3).
Your machine runs Windows 8.1, normally you can hear a sound when you plug something to any USB port.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
1.5 canvio portable hard drive
Hello I´ve got a new 1.5 canvio portable hard drive. I´m delighted but the second time I plug it the icon was missing. I´ve tried with the right mouse clicking on properties, personalize, assign image, apply, etc., but it does nothing. How can I reinstall the icon for the drive? Thanks in advance.
I´m referring to the tiny little canvio photo or image that is associated to the hard drive.
Attachments:
canvio.jpg 12 KB -
My portable hard drive doesn't pop up in my computer
i have a :
500GB Toshiba Automatic Backup Portable Hard Drive
when i plug it in, the blue light pops up and it doesnt sound like theres no problem but it just doesnt pop up in my computers.... so i right click computers and go to manage>Disk management, and i found it so if i assign somehow doesnt have a drive path i guess? so i assign it one and it works now, it's in my computers, i can put files and it'll save it. but everytime i go to a new pc, i have to go to the entire process of assigning it a drive over and over to have it available in my computer. is there an actual fix to this?Im having the same issue - the drive was operational until it became unreadable.
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I just purchased a new Toshiba laptop with Windows 7 Home Premium (Service Pack 1) OS. I own an iPod Classic that has always been synched with my old laptop. All my music (including iTunes purchases and personal music CD rips) is on a WD portable hard drive. What are the steps to take to synch my existing iPod with my new laptop and get all the music ?
Import the music on the external HD into iTunes. If you don't want iTunes to make a new copy of each track that is stored in your iTunes Media folder on your PC's internal HD, make sure the Copy files to iTunes Media folder when adding to library option is NOT ticked from under the Advanced tab of iTunes Preferences. Just remember that if you go this route, you'll always need to have your external HD plugged in before you start up iTunes.
B-rock -
Loading iTunes on portable hard drive
Hi, I've run into a problem that I can't seem to find an answer myself. I have a MacBook and have had my iTunes loaded on a Toshiba 250 GB portable hard drive. Everything was working fine when I wanted to play my iTunes I needed to have the portable hard drive connected to my MacBook. For some reason I had opened up iTunes without the portable hard drive and some how lost the connection setting that would have my MacBook look for the Toshiba portable hard drive and run iTunes from there. My question is...How do I set it up again so that my MacBook will run iTunes from the Toshiba portable hard drive? Is there anyone that can shed some light on how to solve my problem? Thanks in advance!
Hi.
You need to go to iTunes preferences, choose Advanced, then change it there.
Vic
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