Toshiba Canvio Restore Problem

Hello,
I am having trouble with the restore option on my Toshiba Canvio external hard drive. I have pictures and other media backed up on the drive which I can no longer access. The files are on the drive, but somehow I am unable to access or recover them. The only files I am able to retrieve are the last two backups I made.
Here are some attached screenshots.
In the first image you see my opening an older backup.
In the second image you can see the restore box. Here is where the problem exists; I cannot see or access any files. If I click on "restore" it comes with a message saying "please select a valid job!".
In contrast, in the third image we see a more recent backup where you can see all the files.
Please help!! How can I fix this problem and restore my old files!
Attachments:
problem2.jpg ‏355 KB
problem1.jpg ‏235 KB
problem3.png ‏593 KB

Hi,
I'm assuming that NTI Backup Now EZ is what comes with the Toshiba drive (I have a Canvio, but didn't install the Toshiba software)? And that's what you used to do the backups?
I think that NTI Backup compresses all of the files that you backup into ".NBF" files, the files as shown in your problem2.jpg image. I did some quick googling, and didn't find any thing to extract files directly from the .NBF files, so you're probably going to have to use the same software that you used to do the backup, to restore.
Have you tried just clicking on one of the .NBF files? What happens? Sometimes apps associate with extensions like .NBF, so that might just startup NTI Backup in restore mode.
Another thing, in your problem3.png, did you check some of the checkboxes in the left pane (to select which directories you want to restore) before you tried clicking the Restore button?
Jim

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Toshiba Canvio Restore Issue

Hi,
I did a quick search on the forum to see if there was an already existing article and did not find any. My apology if there is already one, feel to relocate the discussion.
Recently, I bought an external hard drive in order to do a complete back-up of my computer and make a complete system restore. Doing the back-up was fine, it took around 30-40 minutes to transfer 180 GB of data using a USB 3.0 Port. Doing the restore was sadly another story.
I tried to do as it was stated in NTI Backup Now EZ for a full system restore. Unfortunately, while booting with hard drive, I get the following message: Missing Operating System. Trying to boot while having the hard drive being last in the booting priority list simply started Win 7 normally.
Something else I noticed too, while this hard drive is USB 3.0, when it is plugged in any of my USB 3.0 ports, the BIOS does not recognize the device as being connected on certain occasion, while in a USB 2.0 port it is always recognized.
I did an attempt on reading the .BNF files with the File and Folder restoration tab but was unable to see the files from both easy and advanced mode.
As one can see, I did many attempts but from now on I need some help because I am starting to run off possibilities to be honest.
Specifications:
O.S.: Win 7 64-bit Home Premium
Hard Drive Specs : Toshiba Canvio DESK External hard drive 2 TB USB 3.0
Hard Drive Model # : HDWC120XK3J1
If you need any other information, just let me know.
Knight384

Jerry_Lippey wrote:
when I boot from myToshiba Canvio 2TB 3.0 hard drive. ... I tried to put the Toshiba hard drive last in the boot priority,
If I understand you correctly, you are attempting to boot from the external drive that contains your backup image.
I don't know anything about this program, but I feel certain that you are expected to boot from a special optical disc (CD or DVD) that you have burned.
Please read your User Manual for instructions.
Booting from my external drive is exactly what I tried. I did read the "Help section" concerning the restore procedure. As you will be able to see in the first image I linked, it is writen to refer to the software instructions. I linked then, with the next three pictures, what it looks like in the software and how to reach the "Complete System Backup" instructions. I did all this procedure and the only message my notebook shows me is "Missing Operating System".
What is your take on this ?
Knight384
Attachments:
User Manual.png ‏233 KB
NTI Backup Now EZ.png ‏300 KB
Complete System Restore.png ‏190 KB
Full system restore.png ‏246 KB

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HP Pavilion. ... pressed the F12 Key as per instructions
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HT1452 I have a Toshiba Canvio 1TB external hard drive on my Mac. I've used it for 4-5 months with no problems, but now cannot add to it (I use it mostly for photo storage) to it. I can still access information previously added. Ideas?

I have a Toshiba Canvio 1TB external hard drive on my Mac. I've used it for 4-5 months with no problems, but now cannot add to it (I use it mostly for photo storage) to it. I can still access information previously added. Ideas?

I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots. Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
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A Toshiba computer? If so,..
1. Which computer? There is a label on the bottom.
2. Which backup application?
3. Attach a picture of the error message.
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Toshiba Canvio Basic 500GB suddendly stopped working

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Dear
I buy Toshiba Canvio 3.0 USB drive.
when i plugin i dont know there is builtin softwares in USB.bymistaken i format my drive.
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is these softwares came back.or i download it from anywhere?
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What is the model number of the Canvio drive?
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I see this posting is pretty old but here's my experience, for what is worth.
I bought today a Toshiba Canvio 3.0 1Tb and I have both PC and Mac at home.
For 90 $ at Radio Shack I thought it is a good deal although it did not say on the box very much.
It was formatted NTFS and had some software on it as well as a manual.
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Toshiba Canvio Restore Problem

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