Toshiba DVD CD-R combo drive won't burn CDs

  Help,
    My Toshiba DVD-ROM / CD-R COMBO internal drive will not burn CDs. I have disabled the WIN XP service IMAPI CD-Burning servicem, but still it will not burn CDs. It used to work OK.
 Its a  SD-R5112 model.
Apologies to the moderator, if this is posted incorrectly, I'm not a frequent user.
System configuration:
****************System Information****************
[MSI_Info]
OS Version:      WinXP
LUS Version:      3.73.000
Language:      2057
MB Model Name:      MS-6593
MB BIOS Vendor:      AMIBIOS
MB BIOS Version:   1.50
VGA Model Name:      UNKNOWN
VGA Driver Version:   UNKNOWN
VGA MSI Version:   
VGA BIOS Version:   UNKNOWN
[OS]
Name:         Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
Manufacturer:      Microsoft Corporation
Version:      5.1.2600
CSD Version:      Service Pack 2
Windows Directory:   C:\WINDOWS
Boot Device:      \Device\HarddiskVolume1
Total Virtual Memory:   2048 MB
Free Virtual Memory:   2008 MB
Total Visible Memory:   512 MB
Free Physical Memory:   231 MB
Serial Number:      
Install Date:      08/07/2003
Current Time Zone:   Paris , Belgrade , West Central Africa
Locale:         0409
State:         OK
[System]
User Name:      WINXP-STEVE
Description:      AT/AT COMPATIBLE
Model:         MS-6593
Manufacturer:      MSI
Number Of Processors:   1
Total Physical Memory:   512 MB
System Type:      X86-based PC
System Wake Up Type:   APM Timer
Power Supply State:   2
Power Manage. Support:   null
Bootup State:      Normal boot
[BIOS]
Name:         Version 1.00
Manufacturer:      American Megatrends Inc.
Version:      AMIINT - 10
Serial Number:      00000000
Release Date:      04/02/2001
Target Operat System:   Unknown
Language:         English
State:         OK
[CPU]
Name:         AMD Athlon(tm) XP 2000+
Description:      x86 Family 6 Model 6 Stepping 2
Manufacturer:      AuthenticAMD
Processor Type:      Central Processor
Version:      Model 6, Stepping 2
Data Width:      32 Bits
Socket Designation:   Socket-A
Processor Id:      0000005500000662
Processor Family:   Power PC 604
Processor Stepping:   2
Max Clock Speed:   1670 MHz
Current Clock Speed:   1670 MHz
Current Voltage:   0 V
External Clock:      133 MHz
L2 Cache Size:      256 Kb
Availability:      Running/Full Power
Power Manage. Support:   false
State:         OK
[Memory]
Name:         Physical Memory
Memory Device Locator:   DIMM1
Memory Bank Label:   RAS 0 & 1
Memory Capacity:   512 MB
Memory Total Width:   null Bits
Memory Data Width:   null Bits
Memory Type:      3DRAM
[Mainboard]
Name:         Base Board
Manufacturer:      MSI
Product Name:      MS-6593
Version:      1.0
Serial Number:      00000000
[Sound Device]
Name:         Realtek AC'97 Audio for VIA (R) Audio Controller
Manufacturer:      Realtek
Product Name:      Realtek AC'97 Audio for VIA (R) Audio Controller
Availability:      undefined
Power Manage. Support:   false
State:         OK
[Network Adapter]
Name:         Realtek RTL8029(AS)-based Ethernet Adapter (Generic)
Manufacturer:      Realtek
Product Name:      Realtek RTL8029(AS)-based Ethernet Adapter (Generic)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         1394 Net Adapter
Manufacturer:      Microsoft
Product Name:      1394 Net Adapter
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         RAS Async Adapter
Manufacturer:      null
Product Name:      RAS Async Adapter
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         Packet Scheduler Miniport
Manufacturer:      Microsoft
Product Name:      Packet Scheduler Miniport
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         WAN Miniport (L2TP)
Manufacturer:      Microsoft
Product Name:      WAN Miniport (L2TP)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         WAN Miniport (PPTP)
Manufacturer:      Microsoft
Product Name:      WAN Miniport (PPTP)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         WAN Miniport (PPPOE)
Manufacturer:      Microsoft
Product Name:      WAN Miniport (PPPOE)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         Direct Parallel
Manufacturer:      Microsoft
Product Name:      Direct Parallel
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         WAN Miniport (IP)
Manufacturer:      Microsoft
Product Name:      WAN Miniport (IP)
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         Packet Scheduler Miniport
Manufacturer:      Microsoft
Product Name:      Packet Scheduler Miniport
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
Name:         Microsoft TV/Video Connection
Manufacturer:      null
Product Name:      Microsoft TV/Video Connection
Availability:      Running/Full Power
Power Manage. Support:   false
State:         null
[Video Controller]
Name:         NVIDIA GeForce2 MX 200
Current Refresh Rate:   72 Hz
Installed Drivers:   nv4_disp.dll
Driver Version:      6.14.10.5216
Inf File name:      oem7.inf
Availability:      Running/Full Power
Monochrome:      false
State:         OK
[Video Configuration]
[ ERROR: SPECIFIED ATTACHMENT MISSING ]

I downloaded the Nero BurnRights from the link in your reply. I installed it. After I installed it and re-booted my PC, there was no Nero group to add users to. Or if there was I can't find a way of adding users to the Nero group.
If I look in the system event  log, there are lots of times where the cdrom shows and error. If I double click on the event entry, it says "The device, \Device\CdRom0, has a bad block " . If I look this up, it suggests that the drive may need to be cleaned. So I cleaned it with a CD cleaning disc. It made no differance.
Help !

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