Toshiba external disk suddenly "unwritable "

I have read through so many forums, and I have yet to read a competent response.
Please understand that I am frustrated as well as that:
1) I no how to "get Info";
2) I know how to "unlock" with the little golden padlock:
3) I do NOT wish to "format" the drive; and
4) the Mac utility does not work.
So, where are all the Mac Geniuses on the Mac "support" Community?any forum have I read where similar–and I mean SIMILAR, not merely related–problems, all of which are answered with the grade-school teacher responses above.
If I must reiterate myself, I'll instead buy a Windows Tablet despite 27 years of sticking with Macs (I have to keep FOUR Macs thanks to the Intel chip; prior to 2006, I kept ONE Mac for several years and traveled frequently as well as published mags, books and more. Those days are GONE. Macs are clearly no less vulnerable to viruses and far more expensive.)

Attach the external HDD and click on it COMMAND+I.  It will generate an image such as this.  Post it.
Ciao.

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