Toshiba flashcards does not respond on Satellite A200

Hi.
When I turn on my laptop (Satellite A200) often, but not absolutely everytime, I get a bar across the top of the screen which reads 'Toshiba Flashcards (not responding'.
Sometimes this can be removed by clicking the red cross in the corner of the bar and after a few moments it does disappear, but other times it stays there and there appears to be no way of getting rid of it.
Can anyone help me with this problem?
You can probably tell from this that I am not a computer expert and simple language would be most appreciated!!

Try this:
Update the BIOS, which can be downloaded from the Toshiba website
Uninstall the Toshiba Value Added Package
Download and install the latest Toshiba Value Added Package from the Toshiba website

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