Toshiba for some reason thinks I have not bought a laptop

Hello my first post on this matter.
I bought a Toshiba Satellite P200 series laptop last week from PC WORLD and being a Toshiba member with my last Toshiba laptop decided to put the laptop details in my profile all was fine until I registered the laptop for its normal 12 months gtee....
Now Toshiba says they want to see my bill of sale???? well TOSHIBA I did buy my laptop from PC WORLD ...ask them .......I do have the bill of sale and why must I send it to you and why must I post it?
Why not email the bill of sale???? and if this is the service Toshiba uk are offering I might even take the laptop back to dealer......as something must be wrong as I have never encountered this sort of thing with my last 8 TOSHIBA LAPTOPS......so Toshiba if you can read this...... phone me as you have my details or email me as you also have my email address as I have been registered with Toshiba for years.......so please get this sorted.........and any member who can offer any advice on this matter ...GREAT.....
Message was edited by: Admin

Hello candy
I can understand that you are angry but there must be some explanation why they need it. In my opinion any kind of hysteria here on this forum will not help at all.
Please note, this is user-to-user forum and nobody here can help you.
Maybe you have misunderstood something. Make a call to the hotline and explain the situation. Be cool and talk with them as normal person. I am pretty sure they will explain you why they need it or they can check all data in the database.
Sorry but I do not see reason for such frustration. Everything can be clarified. Do you agree with me?

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