Toshiba laptop turns off randomly when moved

Hi,
I have a Toshiba Satelite C655 that randomly turns off when moved. In fact, it will not boot back up unless I remove the battery entirely, hold down the power button for 20 seconds, then put the battery back in. Then it boots up fine.
Like I said, it randomly happens when it's bumped or moved.
Any ideas what this could be? We took everything except the processor out and put it back in to ensure nothing was loose.
This laptop has been very rarely used and is in mint condition besides this one flaw.

I hate random problems. They are the hardest to diagnose and take the longest time to figure out. I agree, it sounds like a loose or intermittent connection. But if you have gone in and reseated all of the connections and made sure that the cables are in straight, etc, it could be a defective connector, cable or component. Again, going to take time and effort to figure out which part or piece when moved or bumped is at fault. Either put in the time and effort to figure it out or consider turning this computer into a 'desktop', where it won't be moved or bumped. Same location always with an external monitor, keyboard and mouse.

Similar Messages

  • Laptop turns off randomly when not plugged into charger

    I have a 2013 Macbook Air and a few weeks ago, it started turning off randomly after a few minutes of use. It only works without turning off when it's plugged into the power.
    I tried resetting the SMC various times, and the battery software update was not applicable to my device.
    I'm not sure if it's a dead battery or not, because the device still charges.
    I work for a magazine, and kinda need my laptop so any help would be greatly appreciated.
    Thank you

    Hey bbkae
    Continue you troubleshooting with the article below to check the health of your battery. I would try to run hardware diagnostics on it to see if it passes the test.
    Mac notebooks: All about batteries
    http://support.apple.com/kb/ht1446
    Regards,
    -Norm G.

  • T410 laptop turns off abruptly when running any application

    Hi,
    T410 laptop turns off abruptly when running any application. I contacted the technical support, first they suggested me to run some diagnostics for hard disk which failed and so they sent me a new hard disk. Even then I faced the same problem. Again I contacted them and they told that they will change the system board. Today I received the laptop with new system board/updated BIOS.
    But still I am facing the same problem. I called the technical support again, they told me to use the latop in two modes ( 1. only battery and 2. only ac adapter) and check whether its happening again or ont. In both the cases I am seeing the same problem.  
    Laptop is only 5 months old and bought for  $1400........ 
    SOmebody help me........
     type:  2516 -CTO
    S/N:  xxxxxxx 10/03
    Thanks,
    Kobi
    Moderator Note; s/n edited for members own protection

    Hi and welcome to the forum!
    Tell us something more about your system, like installed memory size, processor speed, graphics card make and size, HDD size and so forth. Because yours is CTO model hence it's not possible to figure out these things without your telling us about them.
    I'm not very expert but I would say it's probably the RAM since system board and HDD have already been replaced or possibly you have got a lemon. But try following suggestions first.
    Do you get any sort of error message or Bluescreen? does Event Viewer report something unusual? Event Viewer can be opened by typing it's name in the search field in Windows 7. If you get Bluecreen you can view it via this program:- http://www.nirsoft.net/utils/blue_screen_view.html and let us know what it says.
    Also, make a bootable CD of mem86 and run the test on your RAM, mem86 can be downloaded free from:- http://www.memtest86.com/
    Lastly, you can burn LiveCD of any Linux distro and boot from it, if applications work fine in Linux environment then probably it's some software problem your thinkpad is having, re-imaging the system to factory state would be great initiative in that case.
    Keep us posted!
    Maliha (I don't work for lenovo)
    ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
    IdeaPad: U350
    Apple:- Macbook Air [Snow Leopard]
    Did someone help you today? Compliment them with a Kudos!
    Was your question answered today? Mark it as an Accepted Solution! 
      Lenovo Deutsche Community     Lenovo Comunidad en Español 
    Visit my YouTube Channel

  • Iphone turns off randomly when its locked

    My iphone turns off randomly when its locked, also the screen flashes occasionally when im making a call. And also in the usage section it doesnt come up with any information in the time since last full charge section, even though ive left it on charge for a solid 8 hours over night the last two nights, any ideas????

    Hey bbkae
    Continue you troubleshooting with the article below to check the health of your battery. I would try to run hardware diagnostics on it to see if it passes the test.
    Mac notebooks: All about batteries
    http://support.apple.com/kb/ht1446
    Regards,
    -Norm G.

  • HT5781 My macbook Pro just turned off randomly when I tried putting in the charger for my phone and wont turn on. what do I do?

    So I was downloading albums for my phone on the macbook pro and I tried putting in the charger for my phone but i had it in reverse and when i tried putting it in it just completely turned off. When i connected it to the charger the light on the charger for the laptop would just flickr green and red lightly.

  • Hp DV6-6050 SE Laptop turns off automatically when picked from right corner with one hand

    Hello Everyone.
    Product Name and Number
         HP Pavillion DV6-6050se LE965EA#ABV
     2. Operating System installed (if applicable)
       Windows 7 64-bit
     3. Error message (if any)
         Start windows in safe mode, normally etc
     4. Any changes made to your system before the issue occurred
     no, i bought a brandnew machine.
    PROBLEM:
    I bought DV6-6050 se notebook few days back and used it for two days. Using it for two days i discovered that if i lift my latop with one hand from right corner side of the notebook the notebooks shuts down producing a sound "TICK"  just like that and boom gone,, Lcd view gone, Key borad light gone and only  charging light gets on and also the processor fan shutsdown. Now i have to take out the battery and the put it back than restart notebook and choose the Option "Start Windows Normally". it happens everytime if i pick my laptop up single handedly from right corner side of the machine, it doesnt happen if i lift my notebook with both hands, even i can tilt the notebook , it doesnt shutsdown but as soon as i lift it from right corner it shutsdown. I went back to the shop where i bought it and asked them to replace they said that it seems that i have shaken the laptop . but nor i dropped the laptop neither did i shaked . i just had it for 2 days and discovered this. Now i am waiting for HP labs to tell me that was it my fault or it was manufacturing fault... Please tell me why this problem can be? i didnt do anything. I am so tensed. Please anyone who knows about the problem. Do help. Thanking you in advance.

    Greetings,
    Contact HP support at: 800-474-6836, register the product and explain the issue. 
    If tech support can fix it, great, if not ask to escalate the call and speak to a case manager about the matter.
    Take Care...
    HP Employee
    “Although I am an HP employee, I am speaking for myself and not for HP.”
    " Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!"

  • Why does my Satellite C655D-S5300 turn off randomly after about 45 minutes to 1.5 hours

    Was wondering why my laptop turns off randomly for no reason.  It does this even if no battery is connected and the AC adapter is connected.  It starts right up again if I press the power button but only lasts for an hour or so then shuts down again?  When it starts I do hear the fan going and the system works just fine until it randomly shuts down.  Upon restarting the usual windows error indicated improper shut down happened.  Could it be a bios problem or a virus?
    Solved!
    Go to Solution.

    Hi Peter,
    Well, I finally gave up and took it into a professional repair place who simply updated the BIOS and that solved the problem.  Runs like a champ now.  I should have checked that before taking it in...would have been a quick fix and saved
    $100.  Oh well, thanks for the reply.
    Jordan

  • My iphone 4S Black 16 GB with IOS 7.0.4 turns off randomly in low battery less than 15% and also when I am taking pictures from my front camera in low battery of 30%. This is happening very often. Can someone help here with advise?

    My iphone 4S Black 16 GB with IOS 7.0.4 turns off randomly in low battery less than 15% and also when I am taking pictures from my front camera in low battery of 30%. This is happening very often. Can someone help here with advise? The phone is slightly more than 2 years bought from singapore I live in India

    Either your battery is failing or your battery gauge needs to be recalibrated. Start by recalibrating:
    When it shuts off charge for just a minute or two, then restart (hold HOME and SLEEP until an Apple logo appears). Deliberately run the battery down until the phone shuts off at 1%. If it shuts off above 1% repeat the above until you get to 1%. Then charge for 4 hours with the wall charger without using the phone. This process will recalibrate the battery gauge.
    To prevent this from happening again about once a month run the battery all the way down to 1%, then continue until the phone shuts off. Apple recommends this in their battery help article, but they don't say why you should do it. The have some hokum about "keeping the electrons moving." Honestly! The iPad battery tip gives the correct reason.
    If this does not resolve the problem you most likely need a new battery. If you are near an Apple store take the phone in and they can test the battery for you.

  • I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new

    I am changing to iCloud on my iMac, MacBook Air and my iPhone. My iMac and MacBook both moved over to iCloud but my iPhone when I go to Settings and click on iCloud it shows my Mail setting turned Off. When I turn it on it wants me to create a new email address to turn on iCloud Mail. I already have to "me" accounts plus another email address and don't want to create another one. I don't understand why it's asking me to do this on my iPhone but didn't ask on my iMac or MacBook and is there a way around creating another @me.com email address?

    Hello Timmy790
    Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Regards,
    -Norm G.

  • MacBook Pro Turns off Randomly Only when logged in OSX 10.8.2

    Hi,
    I have a 2010 Macbook pro with Mountain Lion 10.8.2. For a couple of weeks now, when its not plugged in to AC it turns off randomly, not at any specific battery%.
    Things I have tried already that were not helpful:
    - System profiler battery: 374 cycles, Battery Status: Normal
    - SMC reset
    - Clean install of Mountain Lion without any Migraion of old System files (wanted to do this anyways before the problem arose)
    - Its does not seem to be a heating issue, has happened at low temperatures
    What I have noticed is that if I either run the diagnostics at startup or enter to recovery mode, I can run the battery all the way to 0% (lasts a while) and this random swtiching off doesn't occur. It only happens when I am logged in to OSX. This makes me think its not a battery issue either.
    Any help would be great.
    Thanks!

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • IPhone 4 turns off randomly, and doesn't start up unless its on the charger. Hard resetting it when its turned off doesn't turn it on either.

    My iPhone 4 is running iOS 4.3.4 and it suddenly turns off randomly, usually when the batery is around 85% or so. When I try to turn it on the normal way or hard resetting it, it doesn't turn on. It only turns on when its connected to a charger, and the time and date resets to 7.30am, January 1st 1970. I have no idea why is this happening and how do I resolve this issue? I really don't want to go get it replaced as its too much of a hassle and Im leaving to another country in 2 days time..

    It also starts charging at 70% or so when it turns on..

  • My macbook turns off randomly but not completely because when I tap the touchpad it goes to the password screen and I am back to it in seconds. It's really annoying. HELP!!!

    My macbook turns off randomly but not completely because when I tap the touchpad it goes to the password screen and I am back to it in seconds. It's really annoying. HELP!!!

    1. Non volatile random access memory (NVRAM) is where the computer stores user's settings, like time and date, speaker volume, energy saver settings etc.
    2. Reseting NVRAM has no impact on anything on your hard drive, or anything else on the computer.
    See this note from Apple: http://support.apple.com/kb/ht1379

  • My Macbook turns off randomly after being on for a while and usually occurs when streaming video on netflix or something. I think it is overheating. Any thoughts?

    My Macbook turns off randomly after being on for a while and usually occurs when streaming video on netflix or something. I think it is overheating. Any thoughts?

    You might be right about the reheating. Get iStat Pro https://www.apple.com/downloads/dashboard/status/istatpro.html
    To monitor your tems and fan speeds.

  • Backlight turning off randomly

    I have a late 2009 27" 2.66 iMac (latest OS and updates). Just the other day the backlight started turning off randomly (can still see screen under a light). I have corners enabled and can put the display to sleep, wake it again and the backlight turns back on, but only for a short time. And I have a second monitor plugged in with no problems on that.
    I've read that it may need new hardware which I don't really want to be forking out on. I've tried the other things of reseting the PRAM and SMC with no luck.
    I've tried to boot AHT to run a diagnostic but for some reason whatever I do I can't get it to run.
    Anyone have any suggestions?

    It's probably a connection if it does it a lot when moving it. If it's out of warranty, you could use one of these guides to open it up and check for lose wires or connections.
    -Bmer
    Mac Owners Support Group - Join us @ MacOSG.com
      Mac611 Mobile Mac Support - about.Mac611.com
       iTunes:MacOSG Podcast | YouTube.MacOSG.com
                       An Apple User Group 
    Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'
    Note: I receive no compensation for product endorsements.

  • Laptop turns off unexpectedly

    Hello!
    I have an HP Pavilion m6-1045 dx and my laptop turns off at random times when in use. Sometimes it will shut down completely or the monitor will just turn off but the computer will continue to run. Other times, as I am typing, the monitor will start to blink on and off as if about the shut down completey.  I don't dare adjust my monitor when in use for it will turn off the screen or even shut down. This will happen whether my laptop is charging or running on battery power alone.
    I have had my laptop for about 1 year and 4 months now (bought July 2012) and this is a reoccuring issue which started around late 2012/early 2013.  I have a two year plan under Geek Squad support and have taken my laptop to them several times. The first time, they believed it to be a virus issue and cleared it. The second time, I spoke to an online representative but she couldn't figure out what was wrong with it. The third time, I went in person and they replaced the fan.
    After about a month, the same issue started occuring again and now it is becoming a continual problem. I may be wrong, but I do not believe it is an over heating issue because on multiple occasions I will turn on my computer only for it to shut down almost immediately afterwards, taking about 15-20 minutes to turn back on again. The fan inside is running. I have tried clearing it of dust and used another fan to keep it cool but this problem continues to occur.
    My warranty with HP has expired and I still have Geek Squad support for another 8 months but I would like to limit the amount of times I have to take my laptop in for repairs. Any help would be greatly appreciated!
    Thank you,
    Ariel

    Ok I think I finally figured it out by changing the power options and I think the way you told me to reset the battery also helped. here are the settings: reserve battery level (this is when the popup will come up.)10% low battery level (this is when the low battery action will be performed.)8% critical battery level (my comp would die at this point.)7%  low battery action: sleep, sleep (customize this to your liking.) low battery notification: on,on (keep this on.) critical battery action: sleep, sleep (my comp would die already at critical.)  

Maybe you are looking for

  • IMac won't go into sleep mode when Kensington Dome Hub

    Has anyone had problems with their computer sleeping when the Kensington USB Dome Hub is connected. This just started happening a few days ago. I isolated the problem and it is definitely the Kensington HUB -- there is nothing connected to the hub th

  • Connecting Mac to internet trought another computer

    Well i have a desktop windows computer.... and its connected to internet. So i wanna know if there is a way i can connect them trought Ethernet and also to make my macbook go online throght windows pc. I would appreciate if u could give me some tutor

  • Transferrng Data from Old Computer

    I have a 2008 MacBook and I just purchased a 2010 MacBook Pro. I realize I had the opportunity to transfer all the data from my 2008 MacBook to my new MacBook Pro when I first turned on the MacBook Pro BUT I for a number of reasons I did not. For one

  • Add a "Mixed Ink" swatch like in InDesign

    The new separations palette in Illustrator CS4 is a strong move in the right direction for designers and print production, but having the ability to add a Multi-Ink to your swatches like you can in InDesign would be even better. As a printing company

  • Upgrading 10.6.8 to Snow Leopard Server?

    After a recent servicing at the Apple Retail store, my mid-2010 MacMini has a clean installation of OS X 10.6.8 (client, i.e., non-Server). I want to re-install OS X Snow Leopard Server that came with the machine when it was purchased. Can it be inst