Toshiba - PLEASE FIX THE THRIVE ICS PROBLEM or OFFER REFUNDS OR UPGRADES

My story is no different from others on this forum. I bought a Thrive 10" in January. Thought it was great. Installed the ICS update from Toshiba in August and started having the same problems as many others have listed.
Because the Thrive is not my primary computing/surfing tool, I overlooked the problems, thinking that Toshiba would finally post a patch update and the issues resolved. After waiting 4 months, I contacted Toshiba support to get help. Though the tech support was courteous, they had no solution other than going through the ineffective process of suggesting a hard reset to "factory settings" which did nothing. Browser still crashes, unit locks up, SD card issues, etc.
I cannot say this is all 100% factual but here is what I was able to learn from Tech Support.
Toshiba did not develop the ICS update. It was provided by a third party.
There is no fix/patch that a user can install. The tablet will need to be sent to a service center.
There is no way for the user to roll back to R3.X (Honeycomb). That will require a service technician.
There does not appear to be any plan to provide a patch to fix the problems.
Toshiba assumes no responsibility for the ICS problems. The ICS upgrade was solely at the customer's discretion. Too bad it didn't work.
This is a software problem. Toshiba warrants the hardware only. Even if the Thrive is still under warranty, the customer will have to pay for repair.
I'm just guessing but I get the impression that there are multiple builds of the Thrive, likely using different internal components. If you consider the level of integration between the hardware and software on a tablet, it could be there is no "one size fits all" fix.
Saying all that, I cannot believe Toshiba, a major supplier, is willing to risk its reputation by not fixing a problem that it has created. I believe they should:
Provide a patch release to solve the problem.
If the user cannot perform the update, provide the service at no charge.
If it can't be fixed, offer a replacement Thrive or credit towards a new tablet.
Refund the cost of the Thrive.
I will continue to contact/badger Toshiba Tech Support until this problem is resolved and would hope other users on this forum will do the same.

I would say I hope and pray they don't "offer a replacement Thrive or credit towards a new tablet." I will never buy another Trashiba again after this POS. I am looking at a Samson now.
What they need to do, is offer the ROM for HC on their site where you can download it copy to the SD card and install from the recovery mode (and recovery mode install is not that hard even a idiot can do it with the proper instructions instructions
Reboot while holding the up volume and power button
when presented with the 2 icons select the one with the box, using volume rocker to select and power for enter
select apply update from SD card
that how it is on most if not all android devices)
But with the problems with the "thrive" and the fact that it not root able nor can you get a replacement rom, I will never buy another trashiba, I have already talked 3 people out of buying trashibas (unhappy customers usally leads to negative recomendations and loss sales but it not like thrashiba cares what 4 customers?)
Plus I am very sure the way they are doing things at thrashiba they are probably in violations of the GNU.

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