Toshiba Portable Hard Drive - no option screen

Bought a 1 TB automatic backup portable hard drive and connected to my computer running Windows 7. I clicked on the exe file and lights blinked on computer and drive. I thought all was well. This morning, I attached the drive again and looked at the files backed up the day before. Nothing except a 1KB login.ini file. Nothing backed up. I opened the users manual and saw that the screen giving the option to backup or restore never came up. In fact nothing came up - just blinking lights. What do I do?

I have same problem. I've never seen this screen either. I just plugged it in and it indicated it was doing daily automatic backup. I just discovered that I can't find any documents backup since the day I first plugged it in. Will check the warranty on the thing and try to get Toshiba to take it back.

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Unable to install Toshiba Portable Hard Drive on HP20-2105A

I have purchased a Toshiba 1TB USB 3.0 portable hard drive (Model No DTB310) and, when I plug in the USB 3.0 cable, the computer shows that the folder is empty, i.e. there is no setup.exe file. I am running a HP20-2105A computer with Windows 8.1 - 64 bit (purchased in September 2014). I have 5 USB ports, but am unsure whether this model has 2.0 or 3.0 ports and have tried them all with zilch response. Any ideas, or have I blown $79?
This question was solved.
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Hi,
Why you need setup.exe file ? You don't need to setup anything, when you plug in, it will turn up as a drive. You can plug to USB 2.0 or USB 3.0 port but it's a USB 3.0 drive, it does make sense to plug to an USB 3.0 port. Your machine has
(a) Left: 1 USB 2.0 port and 1 USB 3.0 port, the USB 3.0 port has SS and arrow symbol,
(b) Back: 3 USB 2.0 ports (all 3).
Your machine runs Windows 8.1, normally you can hear a sound when you plug something to any USB port.
Regards.
BH
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Loading iTunes on portable hard drive

Hi, I've run into a problem that I can't seem to find an answer myself. I have a MacBook and have had my iTunes loaded on a Toshiba 250 GB portable hard drive. Everything was working fine when I wanted to play my iTunes I needed to have the portable hard drive connected to my MacBook. For some reason I had opened up iTunes without the portable hard drive and some how lost the connection setting that would have my MacBook look for the Toshiba portable hard drive and run iTunes from there. My question is...How do I set it up again so that my MacBook will run iTunes from the Toshiba portable hard drive? Is there anyone that can shed some light on how to solve my problem? Thanks in advance!

Hi.
You need to go to iTunes preferences, choose Advanced, then change it there.
Vic

Portable Hard Drive and Windows 8

Hello, I have a Toshiba portable hard drive model #HDDR640E04X. It works great on a Windows Vista 64 bit machine and has for years. However, now that I have a new laptop with Windows 8, it will not read the drive. It has downloaded drivers from Microsoft when I have plugged it in via USB. It will recognize the drive and assign it a drive letter, but there is no way to access data. Any ideas? I looked for drivers or other patches on the Toshiba web site for this model and none were available. I'd prefer to be able to use this on both computers and not have to buy a new portable hard drive. Thanks.

This device cannot start (Code 10)
Does the drive have it's own power supply or does it depend upon power from the USB port?
If the latter, I suspect the port does not supply sufficient power.
To confirm that, see what happens with a powered hub like this one.
-Jerry

Does anyone know how to format a Toshiba 1.5 TB canvio portable hard drive for macOS10

Hi
I have just bought a Toshiba 1.5TB Canvio portable hard drive. It needs sto be formatted for Mac (OS10.5). I was told to go to disk utility, format using FAT32.
In disk utility - erase there is an option MS_DOS(FAT). Is this what I use?
Thanks

pamelarandwick wrote:
... It needs sto be formatted for Mac ...
Usually if you are Only intend to use it with a Mac it should be Formatted Mac OS Extended (journaled)
More Info here on Formats > http://pondini.org/OSX/DU8.html
To Format the Drive using Disc Utility... See Here...
http://pondini.org/OSX/DU1.html
From Pondinis Excellent Information here...
http://pondini.org/OSX/DU.html

Toshiba Canvio 1.5TB Portable Hard Drive Blue Light just keeps blinking

I have a Toshiba Canvio HDTC615XK3B1 1.5TB Portable Hard Drive and its been working fine so far. This morning I tried to access some files and when I plugged it in, the harddrive made the usual virbation but the blue light goes from solid to rapidly blinking. My computer (macbook) doesnt recognize it either. Ive tried it on multiple computers too. Please help!!!

Unfortunately, the drive might might be failing unfortunately, especially considering it's not working on multiple computers. You could try to reformat it, but that would cause you to lose your data. Alternatively, you could make a warranty claim.
- Peter

I just purchased a new computer and want to synch my iPod. My music (including iTunes purchases and my personal CD rips) is located on a WD portable hard drive. What do I do to synch my iPod and have it recognize the music on the WD drive ?

I just purchased a new Toshiba laptop with Windows 7 Home Premium (Service Pack 1) OS. I own an iPod Classic that has always been synched with my old laptop. All my music (including iTunes purchases and personal music CD rips) is on a WD portable hard drive. What are the steps to take to synch my existing iPod with my new laptop and get all the music ?

Import the music on the external HD into iTunes. If you don't want iTunes to make a new copy of each track that is stored in your iTunes Media folder on your PC's internal HD, make sure the Copy files to iTunes Media folder when adding to library option is NOT ticked from under the Advanced tab of iTunes Preferences. Just remember that if you go this route, you'll always need to have your external HD plugged in before you start up iTunes.
B-rock

How do I delete files from a portable hard drive

I've been backing up my MacBook Pro on an external portable hard drive. I need to delete some but not all the files from that portable hard drive permanently. When I highlight them and click to move them to Trash I get a message telling me this cannot be done because they are Read Only files? How do I go about it. I am required by work to delete them off this hard drive. Do I have to reformat the hard drive? If so how do I go about it?

You can easily delete files from a Time Machine Backup:
Click the Time Machine icon in the Dock.If the Time Machine icon isn’t in the Dock, look for Time Machine in the Applications folder.
Use the arrows or the timeline along the right side of your screen to browse through the backups Time Machine created.The windows behave just like Finder windows, so you can open folders, click items in the sidebar, and use the search field in the upper-right corner of the window.
When you find the item you want to delete, select it, and then open the Action menu (looks like a gear) and choose Delete All Backups for the item.

Trying to use portable hard drive on both my Mac and PC...

I just purchased a Toshiba Canvio Plus 1TB portable hard drive for my three Macs. Out of the box, I need to format the drive for Mac, which is fine, but I just found out that my fiance would also like to use it for her work computer, which is a PC running Windows XP. I need your help in finding out how to read and write to this portable drive from both a Mac and PC.
I thought about partitioning the drive but that wouldn't work because we want both systems to access the same data. After doing a few Google searches, I thought formatting the drive to a FAT32 would be the answer but I read that file sizes can't exceed 4GB. Since I purchased this specifically to complement my new HD camcorder, a 4GB file size limit will not work for us.
One last thing, since she has a company-issued PC, I'm pretty sure she's unable to install third party software and/or drivers. So please factor that in.
What would be our best solution? Thank you so much for all your help.
Message was edited by: madeinguam

madeinguam wrote:
What would be our best solution?
two possible ways:
(a) format the drive for Mac and install MacDrive on the winsloth machine(s)
(b) format the drive NTFS and install the _*NTFS 3G*_ driver on the Mac(s)
JGG

The first time I connected my new My Passport portable hard drive to my Mac, the message asking if I want to use the drive to back up with Time Machine did not appear. What is the next step?

The first time I connected my new My Passport portable hard drive to my MacBook Pro, the message asking if I want to use the drive to back up with Time Machine did not appear. I would like to set it up to do this. What would my next step be?

Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Apply button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Open Time Machine preferences to select this drive for use as the backup drive. Turn on Time Machine.

HT6065 I updated my iMac computer to osx version 10.9.1 but now can't retrieve photo's from my lacie portable hard drive . Also when my computer comes on it does not show the finder bar unless I have another program up like Safari...should I delete my up

I have updated my iMac ot osx 10.9.1 but my screen no longer shows my finder bar unless I activate another program like mail or safari. also I can't access photos stored on my portable hard drive that was used before the update. Should I unsubscribe my update?
Jennifer

Did you make a backup of your system before you replaced the operating system?

How can I reformat my portable hard drive?

I have a Seagate 1TB portable hard drive, connected by USB to my MacBook Pro.
I use it as my Time Machine.
I have been getting error messages saying the drive is not working.
I have tried to repair it via Disk Utility but get this message:
Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
1. How can I repair it and protect the files I have on it?
2. Alternatively, how can I wipe it and start again as a new Time Machine?
Thank you

In Disk Utility select that external drive then click the Partition tab. Then select One partition from the Partition Layout drop down and make sure it is set to a GUID partition table, that is under the Options button, and the format is set to Mac OS Extended (Journaled).
Then Click the Apply Button. If the drive is still good it will be partitions and formatted and then can be used for a TM backup drive.
But I suspect either the drive is failing or the electronics in the drive enclosure are failing. In the first case there isn't much you can do about a failing hard drive except replace it. On the second part if the enclosure electronics are failing then you can take the physical hard drive out that enclosure and connect it to your mac with a SATA to USB adapter or put it in another enclosure.
Then you have the simple fact the Apple Mac notebook computers always seem to have a problem with these USB Bus powered external hard drives. It seems the USB port on Mac notebook don't put out enough power on the USB port to fully power up these type of drives. They do some times but not always. One work around for that is to use a Y USB cable that connect to 2 USB ports at the same time to supply more power to the drive.

I have moved all of my music from my laptop to a portable hard drive...need help :( cant play music

Hi all,
I moved all my music from my laptop to a portable hard drive, my hope was that i could just plug and play into my mabook air not the case...
I was wondering if anyone could help with the following, in a perfect world i would love to be able to keep the music on my drive (there is about 500 gb worth) and then when i want to play through mac to apple tv be able to just plug into mac and then be good to go, or if poss for itunes to be able to recognise the music on my portable drive...and for me then to play through itunes without adding it (as there wouldnt be enough space)...and to also have the capability to plug the drive into my windows comp and be able to also still play from there.
I dont know if any of this is poss...it all seems really complicated to me...and i am new to mac.
If anyone thinks they could help please get in touch!
my main goal is to be able to play my music through apple tv to the surround system in the house, and to be able to play music through my mac if poss, doesnt have to be itunes so long as i can air play or even better select through apple tv.
thanks so much in advance to anyone who can help me out
p.s. i tried this...didnt work, unless i am doing it wrong
http://support.apple.com/kb/ht1449

iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the iTunes Library.itl file in the moved iTunes folder.
For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168
Windows users see tip at: https://discussions.apple.com/message/18879381
If you put it in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
Do not confuse (as you did) moving your whole folder and library with moving just media files as in
iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/HT1449

Portable Hard Drive will not show up in Disk Utility

I purchased a Toshiba Canvio Slim 500 GB hard drive a few months ago before I updated my computer to Mac OSX Version 10.6.8. I was running out of Hard Drive Space since I bought my computer in 2009 and decided to use a portable hard drive to store some of my personal information. I was able to read and successfully transfer data to the hard drive, but then I updated my computer to 10.6.8 and now I can't access it at all. It won't even show up in Disk Utility. I read on a few forums that some people were having the same problem as I was and they bought a y-cable adapter to power the hard drive through two usb cables. I bought one and tried it out and I'm still not having any luck. I tried using my girlfriend's computer to see if I can access it from her computer and it shows up in disk utility, but I can't access it. The lights turn on and I can hear it working like it worked the first day I used it, but nothing is happening. Please help me fix the problem.

Evidence, as scant as it is from Disk Utility, suggests the Toshiba external
HDD is indeed without Partion Map Scheme, has no files on it, unformatted.
So I wonder if there isn't a wire or defective circuit inside the box (enclosure)
that may be hiding access to the actual HDD unit inside there. Those kinds
of enclosures generally use a laptop 2.5" HDD since they can run on USB
power from the port. Matching up the internal HDD from that case, with an
other one with correct life support (connections) is a way to test it.
However if the Toshiba HD is a 3.5" standard drive, a larger enclosure, or
an adapter that simply plugs into the connections of the bare hard drive,
would be a way to access that external drive. These 'drive adapters' can
work with both SATA and IDE hard drives; or just one of the two. They
run in the range of $40 or so, and essentially are a wire kit with a power
adapter to spin the drive, but some do not even have the adapter, so as
to still use USB power for smaller drives of slower disc RPM speed.
Most competent computer stores with a skilled staff would know of these.
However some of the smaller HDD enclosures may be hard to open up.
And if there were a Toshiba warranty, this action could void the same.
Adapters would be to 'test the idea of recovering any data,' if enclosure
the drive shipped in has somehow developed a defect. Though it may
be if there is a defect, it may have existed at a point in time to affect
the actual save-to-disk process. Or later. A wire could be not allowing
information to be received, if broken or circuit damages, by the Mac.
But by the look of the Disk Utility's partition map, along with the other
earlier image that shows the same info in the bottom of the image of
the status, in Disk Description, this does not bode well for recovery.
I'm not sure what else to suggest. When the dust settles, Toshiba may
have a residual warranty that could only replace that one with another.
Some older mailorder catalogs show these kinds of adapters, some use
USB port power, others also include an AC adapter so standard faster
HDDs can be used without an enclosure. This also helps if one wants
temporary access to a hard disk drive, but does not want to install it.
•USB drive cable adapter kit SATA and IDE HDD - google results:
https://www.google.com/#q=USB+drive+cable+adapter+kit+SATA+and+IDE+HDD
Companies also make hot-swap docks to allow fast swapping of HDDs
of either or both 2.5" and 3.5" size, these have their own adapter and
one simply puts drives inside from the top, like a bread toaster.
Hopefully you can take the Toshiba along to a computer store and ask
a somewhat skilled person there about getting the cable adapter kit or
another enclosure. The cable adapter would cost less & be quicker, yet
that would still involve opening up the failed HDD's enclosure for access.
Good luck & happy computing!

I just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

i just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?

TVs don't support "Mac OS Extended (Journaled)", so you will probably have to use FAT32. To format the external drive, follow the same steps as you did to format it with "Mac OS Extended (Journaled), but in the erasing screen, select "MS-DOS (FAT)" as "Format". Note that FAT32 isn't compatible with files bigger than 4 GB. Also, you may have to format the external drive in a PC

Toshiba Portable Hard Drive - no option screen

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