Toshiba purchased W7 recovery media for C50-A has multiple issues, totally weird---what to do?

Question

First I ordered the recovery 'disk' and they sent me the usb flash.I installed it in my laptop to go back to W7 after a tech who replaced my HD installed 8.1 which I did 'not' want.So  I installed from usb..BUT.....First the tobisha service station is deader than a doornail and not working.Right off the bat it would only install updates off and on.Half of them fail the first time.It will show installing updates when actually no updates ae being installed.90% of the time I get a 'toshiba provided IE 10 has stopped responding.Back and forward button work only about 50% of the time.  Clicking on close program buttons or cancel dont work.Trying to download IE 11 as either standard and adm user wont work and aborts...saying it cant find  user file.Most of my Function keys dont work.The only things I have dowloaded since installing are Avast and Malware bytes and these issues existed 'Before' I installed those..No, I do not have any virusus.No, none of the ms provided 'fixes' have wored to fix update program.No, runing sf/scan to fix any errors shows no errors. So what the hell?....the recovery media made this special order W7 even buggier than it was when I first got it..and it was plenty buggy when I got it. I am done done done with toshiba....second piece of **bleep** laptop I have bought in the past 3 years and the HD on both have gone bad at a year and half.                             

Answer 1

post your full model and part number! You may already know this: f2 to reach biosbios for windows 7 is secure boot disabled and advanced boot options set to CSMBios setting for W 8 and W8.1 secure boot enabled and Advanced boot options set to UEFIThese bios settings may need changed back to work for windows 7 your tech may have changed them to install windows 8  you may have problems if they are not changed back. On your last post I put this information:If you have the Toshiba recovery usb for Windows 7 INSTRUCTIONS:First - Important Bios changes when changing from Windows 8 to Windows 7:Completely shut down laptop (Shut down Windows 8 while pressing the Shift key to completely power off.) then restart computer and hold f2 when the screen goes black and wait for the bios setup utility to launch.Select advanced, then system configuration, then boot modeUEFI and CSM or legacy  (UEFI for Windows 8 and CSM or legacy for windows 7)For windows 7 change to CSM or Legacy mode.On the some models you may have to enable ro disable the secure boot before it will let you change the advanced boot mode to from UEFI to CSM.second -Also in bios setup utility select - Security, then Secure Boot, then you have to disable secure boot for windows 7.Third -While in the bio's change boot order to boot from your usb recovery first and the hard drive last.                        You will need to delete all partitions before installing windows 7 this is done in the forth step.Forth - Insert your windows 7 disc or USB and select custom install, your partitions should show up - click on each one and below you will see advanced drive options, click that and you will have options to format - format each one, then delete each one. You will be left with one raw partition, select to install and windows will do the rest while installing the operating system. post your results! Sometimes you do get a bad copy of the recovery media and Toshiba has sent out a replacement before.