Toshiba Qosmio x775 Windows 7 freezes after login

Recently I've unscrewed the lid on the back of my qosmio, the part with one screw with the sticker on it that says "caution pc base can get hot, etc etc". That one is a smaller little area that could be removed on the bottom compared to the bigger, whole part of the bottom. It just had a RAM or something in there. Anyway, when I opened that, there was a bunch of orangish sticky gunk in around the edges, so I cleaned it off with a clorox wipe, careful not to touch the RAM or anything else in there at all, and closed it and screwed it back. The fact that I didn't even do anything to the RAM or whatever it was, just claned the gunk and screwed it back on, is why I don't think it is what caused it, but immediately after that my computer started to freeze right after I would type in my password and the desktop icons would show. The loading icon next to the cursor would load and it would just freeze until I turned my PC off. Am I going to have to get a new laptop altogether?
Solved!
Go to Solution.

We have solved the issue with the freezing windows. With fixing of Programs and Features and services.
We diagnosed with Event Viewer Logs
-Kenna
"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

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