Toshiba recovery disks do not work

I purchased the recovery disks for the NB255-N250 from Toshiba after my hdd was replaced under warranty by a retailer. The first disk errors out after 5 minutes with the error "0a 0244 0000". Speaking with tech support today they offered me the option of sending it in at my expense. I have already paid $25 for the disks and now they want another $25 more. This appears to be a very common error on Google but no one has posted what they did to resolve it. The system will accept a straight install of Windows 7 but not the recovery disks. Any suggestions?

You're very welcome.
Glad you got everything to work.

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