Toshiba Satelite C75D-A7370 Cannot Recognize Crucial M500 SSD drive

Goal:
I got a Toshiba Satelite C75D-A7370 laptop and I upgraded from the internal HDD to an internal SSD drive.
It is a Crucial M500 with 240GB SSD drive. Crucial says it is compatible with the Satelite model.
Problem:
When I enter the BIOS, Main-->HDD/SSD does not detect the connected SSD. Any help?
Troubleshoot:
In the BIOS, I did the following:
Turn off Secure Boot
Advanced System Configuration: Switch Boot Mode from UEFI Boot to CSM Boot
Advanced System Configuration: SATA Controller Mode is set to AHCI
The laptop already has the latest version of BIOS:
InsydeH2O Rev. 3.7
System BIOS Version 1.4
EC Version 1.20
If I put the SSD drive in an external case with USB, Windows 8.1 can use the SSD drive as a USB drive. So I know the drive is working.
Thanks in advance for your help.

So close. But I spoke too soon.
Check disk won't work. I tried scheduling it from the My Computer window or through an elevated command prompt (chkdsk /f /r). No luck. I've got the error message. I can post that later. The very last line is this...
766f6c756d652e63 3f1
Did chkdsk /f /r from the rescue disk command line. No change.
It counts down 10 seconds and starts to check disk. It errors out right away.
From the rescue disk, startup repair. That was fine, but didn't change the check disk results.
The Microsoft Fixit I found earlier didn't do anything. I think it only checked for updates.
Could be Norton Internet Security, although I doubt it.
When I put the Crucial SSD in I did a quick ntfs format and named that volume C. In diskpart, I noticed the system reserved 100MB partition was letter C. I think the main hard partition was D. I switched the system 100MB to T and made the main partition C. Within Windows, the servered reserved partition didn't have any letter -- except I did put a letter on it in diskpart from the rescue disk.
I just tried within Windows, making 100MB T. And then I removed it. That was someone's solution online.

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15-f010wm unable to clean install Windows 8.1 on Crucial M500 SSD

I have a new 15-f010wm laptop I got from walmart's black friday deal.   I have a 240GB crucial M500 ssd I have already installed.
The problem is Windows 8.1 setup will not see the drive.   Windows 7 sees it just fine.
What I've tried:
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I simply cannot get Windows 8.1 setup to see this drive no matter what I try.   Again, Windows 7 sees it just fine... in fact, I am creating this thread on the laptop in question with Windows 7 installed on the SSD in question. The hardware is working fine.

@sledparty
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Cheers,
KarolB
I work for HP

Could not get Crucial M500 SSD to work in Thinkpad X201

I have a ThinkPad X201 running Window 7, I have not make any changes to the computer hence all the hardware are original.Except when I recently bought a Crucial M500 SSD, First I use MiniTool to clone the HD to the new SSD. After cloning, I install the SSD into the X201. Window appear to boot up normally with no error message. But soon I notice the Window is not working correctly. For example Window no longer recognize Microsoft published program. For a simple thing like pressing Del to delete a file. A UAC warning will come on to asked if I will allow delete,exe from an unknown publisher to make changes to the computer.Then I tried to repair window by downloading the Window 7 ISO file from microsoft site and proceed to do an upgrade of Window, The upgrading process took quite a while. When everything appear to have finished an error message came on to say "Window setup could not configure windows to run on this computer's hardware". So I gave up on cloning and try to make a clean install of Wondow on the SSD by using the Recovery DVD that came with the computer. The installation process gone through but at the end it ask me to put in the supplementary disk which did not come with the computer. Hence I could not complete the process. I am at a total loss, what can I do next to get it to work?
Solved!
Go to Solution.

serangoon55 wrote:
thanks. I used Minitool to make the cloning which can be booted up from a CD/DVD. I will try to clone with the target in the laptop as suggested and let you know the result.
Crucial normally supplies Apricorn EZ Gig software with their drives. If you don't have it, check Crucial's website and there should be a download available. It should work when it detects a Crucial drive connected.
I didn't understand that you said you were going to order an external enclosure. How did you do your clone with Minitool? If you were using an adapter cable, you should also be able to use it to connect the HDD externally.
The cloning software should take care of everything for you. The cloned disk should be a seamless, plug-and-play version of the original. You should not have to fix anything afterwards. Just boot it and start using it directly.

Build in a crucial M500 SSD into a Mac Book Pro 2013 - now it crashes

Hi guys,
first of all greetings from Germany, I hope you can understand my horrible english
Today I bought a Macbook Pro together with a Crucial M500 SSD harddisk.
With the standard HD the Macbook runs perfect.
But when I start it with the new SSD theres a error displayed as attached.
I did Snow Leopard into the superdrive while first start with the SSD.
Could you please tell me what is the reason for that and what can I do?
Many thanks,
Jo

If you tried to install Snow Leopard on a new machine, that's your problem, not the SSD. SL isn't going to run on a new machine, at least easily. You'd be better served by copying the old drive to the new one with Carbon Copy Cloner and an external enclosure.
http://www.amazon.com/Sabrent-2-5-Inch-Aluminum-Enclosure-EC-TB4P/dp/B005EIGUD4/ ref=sr_1_1?ie=UTF8&qid=1392911918&sr=8-1&keywords=2.5+enclosure+usb+3.0

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I have a new Lenovo X240 out of the box. I immediately upgraded with a Crucial M500 SSD 240mb drive. The computer is running a fresh install of Windows 7 64-bit. The BIOS on the laptop is the most current. The firmware on the M500 is the most current. It seems that every several times I start or reboot the system I receive "DETECTION ERROR 2100". After powering off the machine and powering it on again the computer will boot to Winddows.
I have seen numerous posts about this issue between Crucial vs. Lenovo. I've tried every suggested fix to no avail. I have tried the configuration using an identical, brand new M500 SSD with the same results. Am I missing something?
Thanks in advance for your suggestions,.

Hi Mrtree,
Welcome to Lenovo Community Forums!
I’m sorry to hear that you are facing the issue with SSD drive on ThinkPad X240.
Regarding the issue we have got the same thread in the forum, but it is different model.
I suggest you to chect with the below link to follow the further troubleshooting steps.
Please click here to visit the page, and proceed with the steps provided in that.
Hope this helps. Do post back if issue persists!
Best regards,
Hemanth Kumar
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Crucial M4 SSD drives freeze with Lion

I was having big problems with my MacBook Pro freezing up and getting the "spinning ball of death". I tried swapping put memory sticks, reformatted my SSD, erased settings. Reloaded software. Hardware scan. Nothing worked.
I happened across a forum that indicated OSX Lion users were having trouble with the Crucial M4 SSD drives with certain firmware versions. It recommended using firmware version 0309. So I tried it (thinking it couldn't be the solution) and its been working great since!!!!
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I'm a bit confused about the process you are using and what you are trying to do.
If I understand you,
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Here are a couple of options
You can create a "backup and recovery" set of DVD's using the Windows built in programs (click the 'Start' button, then type 'backup' into the search box at the bottom) that will back up all of your system (OS, programs, data, setting etc.)
Use a stand alone program like Acronis to create a clone of your current disk
Thereafter
Remove your current 500gb drive from your machine
Install the mSATA drive
Restore whatever image you want (the Lenovo recovery, the Windows restore or the Acronis [or whatever program you used] image)
Reinstall your 500gb hdd and rename that drive to a letter other than 'C'

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Hi all,
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Install/upgrade RAM or storage drive in Mac's
Most commonly used backup methods
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I have a new Lenovo X240 out of the box. I immediately upgraded with a Crucial M500 SSD 240mb drive. The computer is running a fresh install of Windows 7 64-bit. The BIOS on the laptop is the most current. The firmware on the M500 is the most current. It seems that every several times I start or reboot the system I receive "DETECTION ERROR 2100". After powering off the machine and powering it on again the computer will boot to Winddows. I have seen numerous posts about this issue between Crucial vs. Lenovo. I've tried every suggested fix to no avail. I have tried the configuration using an identical, brand new M500 SSD with the same results. Am I missing something?
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Hello mrtree and welcome to the Crucial forum. I spotted your post yesterday and spent some time Googling for info from the Lenovo support forum last night. I found several things you are probably aware of. First, this Detection Error 2100 is not limited to just the X240 series laptops, there are quite a few other models affected in the same way. Second, it is not limited to only Crucial SSDs, there are people with Samsungs, Toshibas, Intels, and even conventional drives that have experienced this same problem at system boot. These two observations indicate to me that problem is probably related to BIOS/firmware/driver issues. Since you have stated that you already installed the latest BIOS(v. 2.23?) and firmware(chipset v. 9.5.22.1760?), that leaves one area: drivers. From what I can see, the latest Intel RST drivers available are version 12.8.10.1005, dated 1/26/2014. Please be aware that there are seperate downloads for 32 and 64 bit systems. There is also a Solid State Drive Firmware Update Utility listed, but I do not recommend using it since Crucial M500s are not listed in the "Read Me" notes. Which brings up the question of SSD firmware, do you have the MU03 or MU05 firmware installed on your Crucial SSDs? Also, just to double check, do you have AHCI mode enabled in your BIOS settings? You'd be surprised at how many people overlook this. I suppose that Lenovo will get around to releasing updated software addressing this issue, as they have for the other brands of SSD drives, it's just a question of when. Edit: Two more things I thought of after my initail post. First, did you order your M500 directly from Crucial? When I ordered the M500 for my Lenovo T400 Thinkpad, I went to the website and used the advisor to find the M500 part number for my machine. I called to order several days later, and when I gave the part number to the customer representative, she immediately replied "that's for a Lenovo T400, correct?". That tells me there is a part number that is specific to the T400 series, and this may also be the case with the X240 series. Ordering from an online retailer or purchasing the M500 from a store may not have given you the correct part. Second, does your machine have Intel's Management Engine firmware installed, and do you have it enabled? Try entering BIOS and disabling it, just to see if this problem persists. I've noticed that on my T400, when I boot from the DVD drive or a USB stick, I see a brief warning message from the Management Engine stating that I'm not using the normal boot device, but then my machine boots regardless. Perhaps it's causing some sort of grief for your machine.

Long wait before boot with 512GB Crucial M4 SSD

Hello,
At the boot, the apple logo gets displayed but the progress circle doesnt get active at least for 1-3 minutes or so.
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I was also having the same problem and solved it as monky paw has suggested (i.e. buring a CD and booting from it). I had a couple of Crucial M4 SSD drives that older firmware (000F). In fact, I had the same problem on a couple of older MacMinis as well (also solved by the firmware update via the same boot CD).
As 6+ mo have gone by since monky paw's post, I thought I would mention that as of the time of this post, the latest firmware is (040H). You can get it on crucial's site. It promises performance improvements and better survivability on sudden power outages (e.g. faster boot times after the power outage event). Here is a link to the firmware download: http://edge.crucial.com/firmware/m4/040H/Crucial_m4_040H-04-00.zip
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Lastly, at first, I couldn't get my PB to boot off an external CD drive or the internal (re-installed) CD drive (using the old "hold down the c key" method). So I ended up holding down the Option key and reinserting the bootable CD. Then "Windows" showed up as a boot disk (i.e. the CD showed up) and I booted from it.
So I just wanted to illustrate exactly what it took to get it updated on an older machine w/ no internal optical drive. Kind of a pain, but the CD method worked for me too. I also hope this helps someone as well. I'm amazed that I didn't lose one of those little silver screws ;-P.

HT1926 Why does Itunes installed on a Toshiba Satelite with windows 8 not recognize my Ipone or Ipad?

Why does Itunes installed on a Toshiba Satelite with windows 8 not recognize my Iphone or Ipad?

It's possible that charger damaged some part of the connection on the iPad. There's little metal contacts on that small silicon chip sticking out of the port and if something happens to one of those little contacts it can effect how it works.
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I'm begging for help, Windows 8.1 Pro Bitlocker, a Crucial M500, and T420...

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Here's my post on Crucial's forum:
http://forum.crucial.com/t5/Solid-State-Drives-SSD/Windows-8-doesn-t-use-hardware-encryption-with-M5...
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http://forum.crucial.com/t5/Solid-State-Drives-SSD/Cannot-enable-hardware-Bitlocker-Encryption-on-M5...
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http://technet.microsoft.com/en-us/library/hh831627.aspx
http://www.anandtech.com/show/6891/hardware-accelerated-bitlocker-encryption-microsoft-windows-8-edr...
http://forum.crucial.com/t5/Solid-State-Drives-SSD-Knowledge/System-Requirements-for-M500-Hardware-E...

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Solved!
Go to Solution.

Since it's under warranty, Matthew, I would call Tech Support at 1-800-457-7777 about the problem. When you first got it, it could have been immediately exchanged for another by NewEgg. I believe you have had a bad keyboard from the beginning. The repair will be free under warranty.
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My Satellite cannot recognize the new HDD

I bought a new hard drive for my laptop. After installing it I got message no fixed drive found. I updated the bios from Toshiba site and the same message is still there.
I have also tried the drive in another laptop. It was recognized properly so I formatted it an installed Windows XP Pro on it. It worked ok so I tried it again in my laptop but message saying put system disk in press any key. So I put XP disk in it starts the install and then starts to transfer files and gives message no hard drive found so it still does not find the hard drive.
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Ken

Hi Ken
It would be very nice to know the exactly notebook name.
I suppose the BIOS cannot recognize the HDD because of the HDD size.
It would be very interesting to know if the HDD is supported and compatible with this notebook

Toshiba Satelite C75D-A7370 Cannot Recognize Crucial M500 SSD drive

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