Toshiba Satelitte C655-S5132 freezes at welcome screen

Hi
I am having trouble getting my Toshiba Satelitte to get past the welcome screen. It is getting hung up on the welcome screen after I put in my password. It just never loads and I end up with a black screen.
I tried using the System Repair Disk to do a system repair that came with the system but the repair disk stops after a little while and displays the message : ... Unspecified error Ox8000ffff and asks me to try again using a different restore point. I try a different restore point and I get the same error message. After several attempts of trying to get a restore point, I gave up trying to use the system repair disk.
I am not sure what to try next. Any help would be very appreciated.

Hi Jerry:
Yes, I do have that disk. I am just not sure which option I need to try next. The system restore option did not work. Start up repair did not find an issue. After running start up repair I get the message: "if you have recently attached a device to this computer such as a camera or portable music player remove it and restart your computer.... but there are no devices attached.
My disk has some slightly different wording but perhaps they are the same:
My disk has the following options in this order:
1. Start up repair (did not have any effect on issue)
2. system restore (after 7 tries with different restore points no luck)
3. system image recovery (have not tried this yet)
4. Windows memory diagnostic
5. Command Prompt
6. Toshiba recovery wizard (which asks for more disks that I do not have)
I am just not sure which is the best course to take from here.

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good to hear
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Hello!
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We need to be able to test quickly whether or not the condition exists.
I can watch any video and it's guranteed to freeze on me.
So you cannot run the attached MPG file, right? (You need to unzip it first.)
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Attachments:
Test.zip ‏910 KB

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> Satellite A100-590 PSAA9E freezes on Toshiba welcome screen after BIOS update
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Dont forget to save the settings if you will exit the BIOS.
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Satellite C655-S5132
Downloads here
My advice is to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are properly preinstalled. Windows is preactivated.
You can obtain recovery discs from Toshiba. Scroll down to Get Recovery Media here .
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 71 of the User's Guide.
Satellite L640/L650 Series User’s Guide
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Just installed this. When I open it a blank welcome screen comes up and when I try to delete it freezes my computer.

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Hello,
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Hi
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This question was solved.
View Solution.

Hi MagnusR,
I see that you are looking to install the GeForce GTX 760 in your Pavilion. I did some research and the Pavilion only has PCI Express 1.0 slots and your GeForce requires a PCI Express 3.0 below I have included the links to the specs for both pieces of hardware.
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Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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Toshiba Satelitte C655-S5132 freezes at welcome screen

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