Toshiba satelitte l305-s5955 warranty question

Hi,
I was having trouble finding warranty info on my particular laptop, and had one simple question with regards to it:
Does Toshiba honor their warranty if the end user replaces Windows with a Linux operating system? The reason I ask is I just bought a new laptop, and am experiencing what seems to be a hardware problem with my monitor. But I'm not quite sure at this point, and want to install a Linux OS on my computer, but don't want to risk voiding the warranty if there does end up being a problem with the monitor.
Thank you!

Like civicman stated, if you should ever send it in under warranty I can almost guarantee that they will restore the system to it's factory out of box state to test it with so you would need to re-install linux when you get it back. If you are having some problems with it I would get those taken care of PRIOR to installing Linux if at all possible.
Installing linux will NOT void your warranty. The problem would arise that if you call them about an issue they will more than likely require you to restore the system back to it's factory out of box state to verify that the problem is in fact a hardware issue rather than a software issue. They also would NOT guarantee that the system would work with Linux. My advice would be to create your Recovery Disks and then setup a Dual Boot system leaving the original WIndows still installed. Just shrink the Windows partition down so it has 10gigs of free space then install Linux on the remaining space. Once the warranty runs out you can delete the WIndows partitions if you don't want to use them.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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Toshiba Satelite L305-S5955

Hi,
I am having two problems with my laptop.
1. I purchased Microsoft 2010 and I have tried to install and it start installing and it freezes and it doesn't finish installing and I have had to cancel installation.
2. I have tried to install java and it tells me that there is a program still installing and there isn't one installing.
Please help.
Alice

Satellite L305-S5955
We can't see your computer screen, Alice. You need to paint word pictures for us of what you see and what you are doing when you see it.
I am not able to..
For instance, that information is useless to us because it does not tell what you see - what does happen instead.
-Jerry

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Dear Support,
I am experiencing constant freezes when I am connected on internet.
Everything stops including mouse and command like CRTL ALT DEL,
My PC runs on Vista and it is still under warranty.
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Thanks,
BL
PS : I reported this incident to Hotline (100410-001551) but were unable to help

Satellite L305-S5955
Try resetting the browser.
How to reset Internet Explorer settings
-Jerry

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Last night I upgraded to Vista Service Pack 2 and today it says I don't have a soundcard. Out of all of computers, this is my only Vista, so I'm having trouble fixing this problem.
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Not unusual.
How to troubleshoot sound problems that you experience after you install a Windows Vista Service Pac...
If you need it, this is the correct driver.
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In case there are drivers you cannot locate on the US site,...
Your model is in part-number family PSLB8U, which corresponds to part-number family PSLB8E in European Toshiba machines.
Go to the European download site and look up Satellite L300 with Short Model No. PSLB8E.
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i format it and i change it from windows vista to windows xp
Your model belongs to part-number family PSLB8U, which corresponds to European-models' part-number family PSLB8E.
Go to the European download site and look up the Satellite L300 with Short Part No. PSLB8E.
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Hi Jerry:
Yes, I do have that disk. I am just not sure which option I need to try next. The system restore option did not work. Start up repair did not find an issue. After running start up repair I get the message: "if you have recently attached a device to this computer such as a camera or portable music player remove it and restart your computer.... but there are no devices attached.
My disk has some slightly different wording but perhaps they are the same:
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First off we need to know the complete model number. There are a lot of different L305 models.
In the meantime have you checked the Download Site to see if there are any Service Bulletins for your model, updated drivers, or bios files that need to be installed?
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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Hello everyone
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I'd recommend replacing that adapter immediately.
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i had the same problem with my L505D-S5965. you are going to most likely have to replace the dvd drive. the optical eye burned out in mine and from what you have already tried to do to fix it. that is probably what happened with yours. if it is under warranty you can send it to the depot or take it to a toshiba service center near you. if not you can change it yourself.it not to hard.
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-civicman4-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

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I bought a Toshiba Satellite (L755 series) laptop a few weeks ago. It says it has a 1-year warranty. Does this also apply to the battery. I plan to use the laptop quite a bit and I'm not sure how long the battery will last.
Incidentally, the battery life so far is about 5 hours. That's phenominal.
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All Toshiba notebook batteries have a 1-year-warranty. (Not a 100% sure, they may have an exception for refurbished computers.) Even if the computer has a 3-year warranty, the battery only has a 1-year warranty. Like tires and windshield wipers, batteries wear out. If the battery quits working or the performance drops to your "under 45 minutes on a full charge" within the first year, Toshiba should be willing to replace it. Toshiba has been making laptops since 1985, so you should be in good hands.

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Hello!!
I bought my laptop last may in Spain and today I couldnt boot it.
I cant start my computer, so Im really worried about it, because Im going to live in Berlin for 2 months.
Can I send my computer to any service center close to Berlin?? Or other service center in Germany even if I bought it in Spain?
I strongly need my data files that I save in my computer.
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Well, the Toshiba notebooks are covered by world wide warranty so usually the Toshiba ASP in Germany should be able to help you too.
> If I open the laptop and take from inside my hard disk before send it, do Ill lose the warranty??
Well, the HDD is placed at the bottom of the unit and the HDD cover can be removed and you will not lose the warranty. I think more details you will get from the ASP.
But you said that your notebook doesnt boot.
Please check if this will help you to start the notebook;
- remove the battery and disconnect the AC adaptor
- wait about 30-40min and then connect both parts to the notebook
- try to power up the notebook
If this will not help you then its time for the ASP.
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I was wondering if anyone could help me about my extended warranty.
My computers recently been playing up and I need to take it back in but its past its limited warrant and I have lost track of my extended warranty.
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Hi
Get in contact with Toshiba service center in your country Australia and they should be able to check if your notebook is covered by warranty:
http://www.mytoshiba.com.au/service-centres

Headphone warranty question

When requesting service for headphone replacement, do I need to sent both my Iphone and headphones to UPS or just the phone?

You take the machine to get repaired at http://www.apple.com/uk/buy/ locations which are authorized service centers. If you are planning on selling the machine, be sure to follow these tips I've written up:
http://www.macmaps.com/selling.html
In some cases, there are some repair shops which do work for less than Apple that have a good reputation:
http://www.dttservice.com/
http://www.powerbookresq.com/
http://www.microdocusa.com/
http://www.macspecialist.com/
http://www.techrestore.com/
Some of these will repair machines from the U.K. as well.
Also note, if your machine is under 1 year old, it is still under a hardware warranty. If you had bought AppleCare, you might still have coverage on your hardware for 3 years from the date you purchased your computer, but you would have had to buy it in the first year to get that coverage. Many of these questions can be answered by AppleCare representatives. Now if the damage was caused because you dropped the machine, normally that is not something covered, or obviously damaged yourself. That's when you have to pay out of pocket for the parts and labor yourself even if it is under AppleCare. AppleCare usually makes the final determination of whether or not it is something they can cover. So I suggest calling them at least to see what the cost will be.
This forum is just a user to user forum for technical help which Apple monitors for constructive feedback (i.e. no ranting or blaming).

Battery issue and warranty question

I bought my macbook pro in Dec 2007 and really love it. Fancy interface, easy usage. And after almost a year in Nov 2008, my battery went bad. Only last for 45 minutes, I check my serial and it said I'm still under warranty so I went to the nearest apple store which is in Glendale Galleria and got a free replacement battery without any problem.
Things went well until now, my macbook pro appeared to be shutdown automatically within 10 minutes of usage eventhough I still have like 90% left. I tried everything but still.
My question is, will I get a free replacement battery again ? I know that my warranty is over, but this battery I got from last Nov, so it is not even a year old. Will it work out or I have to buy a new battery ?
This is my batt info
Battery Information:
Model Information:
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 4935
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 5361
Health Information:
Cycle count: 35
Condition: Normal
Battery Installed: Yes
Amperage (mA): 625
Voltage (mV): 12568
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: Yes
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x003d3bf9
Charging: Yes

YungYang wrote:
My question is, will I get a free replacement battery again ? I know that my warranty is over, but this battery I got from last Nov, so it is not even a year old. Will it work out or I have to buy a new battery ?
Unfortunately there's no one here that can answer that question. This is a user-to-user discussion forum. As all service issues are handled on a case-by-case basis by Apple there are two people that can assist you further:
1.) The agent that picks up the phone when you call (800) APL-CARE
2.) The Genius at the Apple Retail Store that sees you for your appointment
That's the next step at this point, we can speculate here till we're blue in the face.

Toshiba satelitte l305-s5955 warranty question

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