Toshiba Satellite A505 crash/ file recovery

I have a Toshiba Satellite A505 that suddenly crashed. Worked fine when I shut it down the other night. Wouldn't boot up the next morning. I've tried using the recovery CD. with no luck. Tried the AVG recovery Cd with no luck. It won't run in safe mode. Will load drivers up to avgidseh.sys and then stops. I've removed the hard drive, It does seem to be spinning ok. Hooked it up to another computer where it gets recognised but it won't open or anything. In fact when I try it stalls out the other computer. I've tried UndeletePlus but that also just locks up. Any ideas anyone? I'm a photographer and was bad and didn't get some of my latest photos backed up. I'm not too worried about getting the computer back up and running but I'd really like to be able to get at my files off the hard drive if possible. Thanks.

Do you need any further help, Dave?
Two thoughts..
system volume on disk is corrupt.
You may be able to resurrect the drive by running this at the command prompt in WinRE.
chkdsk c: /r
I am being told that I don't have permission to do that.
You've apparently solved this somehow.
The usual remedy is to take ownership of the files/folders. See KB823306.
-Jerry

Similar Messages

I'm running Windows 7 on a Toshiba Satellite A505-S6035 while running Firefox 4 Beta my video card crashes on a regular basis. Solved it by uninstalling Firefox 4 Beta and running Firefox 3.6. Update for a Firefox 4 Beta?

After installing Firefox 4 Beta my graphics card keept crashing on my laptop. After looking at the reliability report on the laptop i noticed that a key event that happend shortly before the video crashing began was that i installed Firefox 4 Beta. From this i uninstalled Firefox 4 Beta and went back to Firefox 3.6. My laptop has not had a video crash since then.
Laptop: Toshiba Satellite A505-S6035
OS: Windows 7 Home Premium 64-bit
Video Graphics: NVIDIA® GeForce® GT 330M with 1GB GDDR3

nTia89 wrote:try to downgrade the kernel with a working version
Thanks for your reply! Actually, yesterday I upgraded to the new kernel (version 3.4.3-1) and my laptop has not freezed since then. So, maybe I will wait for a couple of days and hopefully mark this as solved.

Multiple Problems with Toshiba Satellite A505-S6980 laptop??

Hi,
We purchased the Toshiba Satellite A505-S6980 laptop at Best Buy about a week ago. However, we seem to be having multiple problems with it, that I wouldn't have expected from a brand new Toshiba.
Problems:
Whenever I'm in Mozilla Firefox browser, it crashes 90% of the time. Firefox was always my favorite on our previous computer, and still is, I just can't use it because it continually crashes.
In Outlook, whenever I try to open a message or reply, or basically any general command, it pops up an error message that says, "Could not install the custom actions," and then does whatever I'd wanted it too. It's a pain, as we do a lot of email and calendar through Outlook.
In Outlook, when I tried to import our Contacts, it says that we do not have the appropriate permissions to access the files. We are the only user account on this computer. We don't do seperate ones for each family member; we just turn on the PC.
It seems to me like the internet crawls on this computer. Every time we try to play a video (e.g. ABC, CNN, Youtube), it won't buffer. It just stops and starts all throughout the video about every 3 seconds. HUGE nuisance. We watch a lot of videos.
Minor issue: In Firefox, before it has crashed that is, on my old computer I used to be able to type "cnet" without the quotes into the address bar, and it would take me to www.cnet.com. If it couldn't find the page, it would take me to my default search engine's page (Yahoo) with the search results. On this one, if I type anything into the address bar (like search terms/keywords) it bring up search results with a My Start Incredimail search engine. I want my Yahoo search engine, and I want it to find the page if it can.
I cannot seem to get the Aero Flick (I think) to work. That was one of the main things I was looking forward to, but I can't figure out how to do it.
It seems to me like the Windows Explorer freezes a lot.
There have been multiple times when I'm typing that the keys don't work. Like I would have to press the A key about 10 times to get it to show up on the screen once. It's hit and miss and doesn't do it all of the time.
This isn't a problem - just a question. Is it best to leave the computer plugged in all of the time if it's stationary? Or once it's fully charged, should I unplug it and let the power run down, and then re-charge it?
**CLARIFICATION: It's not Outlook Express, it's Microsoft Office Outlook 2007. The one that you have to pay for. Surely it works with 7, considering it's Microsoft?!?!
If you can help me answer any of these problems/questions, I would really appreciate it.
Have a safe and Merry Christmas!

Yes, everything was fine with Firefox. However, I have uninstalled it, and am just using Internet Explorer for now.
Thanks for battery info...
I'm well within the return window, but overall really like the laptop. I've put a lot of time into it, and just want it to work right if possible.
Thanks for the info.
ScottinFla wrote:Concerning Firefox, have you checked your add-on list for any faulty plug-ins or extensions? Try disabling them and see what happens. Also, that search engine you mentioned may have somehow been installed on your machine. Have you checked the "Manage search engines..." window available from the search bar? Check your add-ons as well. You could always reinstall Firefox from scratch.
As for the battery, it may not be best to continually run down the battery - followed by a long charge. Once a month or so should be fine. Otherwise, just try to give the battery some exercise every now and then.
Are you still within the return window? Your unit may have a bad install, some bad RAM, or...
I have the same model and it works just fine.

Toshiba Satellite A505-S6973 Windows Vista OS won's startup

I have a Toshiba Satellite A505-S6973 with Windows Vista OS.
Recently, the OS would not start up, it will stay at the "miscrososft corporation" logo page forever.
I tried F8 to start as Safe Mode, the safe mode started but will load some files, and stay on that page forever.
I tried launch the System Repair, the report is as following:
Problem Signature:
Event name: Startup Repair V2
Problem Signature 01: Auto failure
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 851981
Problem Signature 05: Corrupt Registry
Problem Signature 06: Corrupt Registry
Problem Signature 07: 1016
Problem Signature 08: 3
Problem Signature 09: Rollback Registry
Problem Signature 10: 0
Problem Signature 11: 6.0.6001.2.1.0.256.1
Problem Signature 12: 1033
I tried to use System Restore, but it tells that it did not find a restore time that is good.
The main concern right now for me is to get my personal data and files from the computer. I still have other computer to use, so I am not so worried about start up the computer. I want to find out a way to first back up my personal data and files from the computer to an external devices, then try to fix the computer. Thank you.

Satellite A505-S6973
The main concern right now for me is to get my personal data and files from the computer.
Yes, that's exactly what you should do first. Later we'll try to resurrect Windows. This is my favorite way nowadays.
1. Prepare a thumb drive formatted in FAT32. It doesn't need to be large. This stuff only occupies 130 MB on mine.
2. Download UNetbootin to create the thumb drive.
3. Download a Puppy Linux .iso file for the operating system.
4. Run Unetbootin-windows-xxx.exe and point it to the Lupu-xxx.iso file to create a bootable drive.
5. When you power on your computer, hold down the F12 key. That should give you the opportunity to choose the boot drive.
6. For some tips, scroll down to the following sections at this web page.
Mounting drives and partitions in Puppy Linux
Copying your files to external hard disk or USB flash drive
-Jerry

1 month Toshiba satellite A505 s6033 freezing randomly and blank screen on startup

Hi,
My Toshiba satellite A505 s6033 start freezing last night when I was surfing the internet. After pressing 5 seconds or more the power button the computer turned off. After that I start it back on but all the lights on body worked except the display.
After few more attempts I pushed arrow down and the power button the display turned on, but the freezing problem is back. So I thought that is a windows problem and I used the recovery partition to restore the state out of the box state. But the display is randomly blank when I push the start button except the other lights, and after restoring the laptop still freezing randomly in or during the windows is loading.
When I turn it on in safe mode, it works perfectly fine. When I turn it on normally, it freezes almost right away.
I bought this computer from bestbuy, but I am an Romanian citizen (sorry for my English), my question is : I can use the International Limited Warranty in my country ? Or what should I do to fix my laptop.
Kind regard,
Valentin

First, sorry because of my English, it is not my language and it's been a while since I had to used it.
This is happening to me, when I bought the laptop I had a few times that it froze but I thought it was something I did, and it happened once or twice in 3 months, for 9 months, maybe 4 times in the last month, it began to increase.
Then I thought it could be the temperature, and after a while, 2 months, I didn't had time, I bought a external cooler, but it didn't work... By this time my warranty expired... And thinking it could be dirt, I opened the back, but just by removing it I saw it was clean and put it back, I did nothing but opening... And again started looking for what it could be... Yes, I tried looking here, but I didn't find this topic that time, and now that I don't have the warranty I found it...
Any one here could help me? What should I do? Is there any way to fix it without buying a new video card?
I live in Brazil so its difficult for me to buy parts, I bought the laptop in the states when there, here the hardware are expensive... But if I have, I'll buy... If I have to buy a new one, could you tell me if there is a new one that I can buy that has little difference in price for the one I have and it's better?
PS: Toshiba from Brazil didn't helped me, I just spoke with then...
I thank you for any help!!

Toshiba Satellite A505 - Operating system windows 7

Toshiba Satellite A505 - Operating system windows 7
1) Unable to get the main part of my touch pad to respond to tapping. In the control panel we made sure that tapping and tap zone was enable. Someone said to hold fn & f9 simultaneously but it still doesn't let me tap on the larger main part of touch pad.
2) When trying to turn up volume by + sign it makes a alarm sound (PC beep) and as soon as I let go it goes back to where it was. When using icon in system tray it does the same thing (alarm sounds (PC beep) and it automatically goes back all the way down). Even going into control panel >sound>speaker >properties to turn up volume does the same thing. Any help with these two problems would be greatly appreciated.

ok number 1, try going to ''device manager'' which is found by typing it into the white box when you press the start windows button in the far bottom left corner, the find the device that controls your touchpad... e.g (smart pad etc), it should be easy to find under ''mice and other pointing devices'' then id like you to ''disable'' the device, ignore any messages, and then wait a few seconds, and go back and ''enable'' it, then restart, this should resolve the problem, otherwise its a case that it is damaged, or needs updated drivers or re installing, but try that first...
Number 2, this is an ongoing problem, and should only last for a few mins until it fixes, if the problem is more serious try this: go to the speaker icon, and right click, then click, ''playback devices'' then the tabs at the top? you see one called ''communications'' well, click that tab, and change the setting to ''do nothing'' see if that resolves it. if not i obviously have more complex solutions, im just giving you thr most common fixes.

Toshiba Satellite A505-S6033 Indicator Lights Not Working

I have a Toshiba Satellite A505-S6033 that all of a sudden does not have its ac power and batter power indicator lights working. The power and hard drive activity lights do however work. The laptop works fine on both AC and battery power as well as the battery recharges no problem. I tried the cord and pack from my other Toshiba laptop and still no lights. I also changed out the charge cable with a new one after this assuming a short in the cable. Still no lights, however everything works. Please help as I am at a loss why only these 2 indicator lights out of the whole strip do not illuminate as well as the laptop still works fine. Thanks in advance for any help you can provide me.

leds burn out too. you could replace or just use as-is. they really aren't necessary anyway.
L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

Hard disk error on Toshiba Satellite A505 56980

Hello,
Windows keeps bringing up a notification that the hard disk on my Toshiba laptop(A505 56980) has errors. It recommends for me to get hardware technical support to determine if the disk can be repaired or needs to be replaced.
My disk name is TOSHIBA MK5055GSX and I have only one volume C:\ drive.
I am running my antivirus scan just to make sure I don't have any active viruses or trojans damaging my hard drive. My computer freezes for a few seconds on and off. Not sure if this is related to the hard disk error.
I have backed up all my info and also created system recovery disk. I also have the recovery disks from when I got the laptop.
My question is how do I go about diagnosing the hard disk error and geting it fixed? What is the warranty for hard disks? I bought this laptop beginning of last year.
I appreciate any help I can get to resolve this problem.
Thanks
- Priya K

Priya
Perhaps your model name/number is Satellite A505-S6980?
Satellite A505-S6980 Specifications
Satellite A505-S6980 Downloads
Restart your system, when you see the Toshiba logo start pressing the F8 key repeatedly until you enter the Advanced Boot Options Menu, choose 'Repair Your Computer'.
This should take you to the Windows Recovery Environment (WinRe)
Select 'Command Prompt', and type in this command, hit the 'Enter' key, and restart your computer:
chkdsk c: /r
This will check your hard drive, try to recover any corrupted files/data it can, and repair any problems it can. It takes a while to run anyway. But, if there are problems with your hard drive, it could take many hours. Just keep checking back, it will give a report as it goes, and when it's finished.
Let us know the results. Good luck.
Mike

Restoring a Toshiba Satellite A505 S6005 Drivers

Hello,
I've just wiped my dad's computer, deleted the partition, created another one, reinstalled Windows 7 Home Premium SP1, and am looking for drivers to install. I went to Intel's website and installed the Intel Driver Update Utility. I've been able to update the Intel Display drivers just fine but I need all the rest of the drivers for the laptop motherboard.
I've found the drivers area on the support portion of this website. I'm looking for a zipped folder that will contain an .exe file that will install the needed drivers. Does anyone know if something like this exists or if I could be pointed to the correct files? The list of device's that need drivers are indescript in the Device Manager.
Thanks for your help!

Satellite A505-S6005
Downloads here.
I'm looking for a zipped folder that will contain an .exe file that will install the needed drivers.
No such thing. In addition, the order of installation matters. Why struggle? When you restore the hard disk to its original out-of-the-box contents using Toshiba recovery media all of the drivers and utilities are properly loaded. And Windows is preactivated.
If you failed to burn recovery discs, you can obtain them from Toshiba. Scroll down to Get Recovery Media here .
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 70 of the User's Guide.
Satellite A500 Series User’s Guide
-Jerry

Sound and Mouse Problem on Toshiba Satellite A505 S6005 - Related?

Hello-
I bought my A505 back at the end of April and have had these two annoying problems that I have been trying to solve for about three plus months now. The first started right out of the box as it were and it involves the sound "burping" at me periodically. It's a hard sound to describe. It's kind of like a digital croak or a stutter all rolled into one. It now likes to do this exactly at midnight every night, when the CPU usage will spike, but I can't find anything running at that time (I don't have any virus scans, defrags, etc. set for that time). High CPU usage normally doesn't cause this anyway - I'll be running how many programs and the sound will be fine.
My other problem is a recent one and that is that the mouse pointer will periodically just hang up for a few seconds every so often. It's not a battery problem (I use a wireless Logitech) seeing as I keep it well fed and I tried using a wired mouse and got the same hang up.
Are these two problems related? I've tried to find information on this but haven't found anything useful to me. I've tried turning down the fancy settings on my Windows, turning of my webcam and microphone, everything.
I would greatly appreciate any help, thanks!
My system info:
Model Name                      Satellite A505
Part Number                                 PSAT6U-005002
Serial Number                               2A017921Q
OS Version                                   Microsoft Windows 7 Home Premium    6.1.7600
BIOS Version                                1.20
CPU                               Intel(R) Core(TM) i3 CPU       M 330 @ 2.13GHz
Physical Memory              4096MB RAM
Hard Disk Capacity              487,361,343,488 [Byte]   453.891 [GB]
Hard Disk Free Space Capacity 389,158,993,920 [Byte]   362.433 [GB]
Video                                          Intel(R) Graphics Media Accelerator HD   version=8.15.10.1986
Screen Resolution                        1366 x 768 Pixels
Color Quality                               True Color (32 Bit)
Sound                           Realtek High Definition Audio   version=6.0.1.5972
                                                  Intel(R) Display Audio   version=6.12.0.3037

Satellite A505-S6005
..the sound "burping" at me periodically. ... It's kind of like a digital croak or a stutter all rolled into one. It now likes to do this exactly at midnight every night, when the CPU usage will spike, but I can't find anything running at that time..
Maybe when the PC Health Monitor runs?
   Document ID: 98082921
-Jerry

Recovering photo's from crashed HP desk top hard drive on to my Toshiba Satellite A505-S6980?

I recently had my HP desk top crash.The HP says it cannot find any operating system but powers up and I do not have any kind of recovery disc for it. Is there any way to connect the hard drive to my Toshiba to recover the documents and photos? I'm not to computer savy but, with guidance I can probably figure it out. Any help would be appreciated. Thanks.
Solved!
Go to Solution.

In that case you'll need to see if one of these recovery tools provides a self booting disk option to recover the data or take the hard drive out of the HP, put it in a usb external enclosure for that type of drive (not sure if it is SATA or EIDE), connect it to your Toshiba, and run the recovery software from the Toshiba.
http://www.easeus.com/datarecoverywizard/recover-formatted-partition.htm
http://www.partition-recovery.com/
http://www.diskdoctors.net/recover-accidentally-formatted-partition.html
There are also some free tools that are worth a try.
http://www.thefreecountry.com/utilities/partitioneditors.shtml
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Toshiba Satellite A300-129 Crisis Recovery Mode Phoenix BIOS with USB drive

When flashing my BIOS back from v4.20 to a v3.90 I found on the net, everything went alright in windows, but as soon as I rebooted, the laptop showed the symptoms of a failed BIOS.
I'm now trying to repair the BIOS using the crisis recovery tool. I used the following procedure to create the USB stick and recover the BIOS
-Run the WINCRIS.Exe file in administrator and compatibility mode (Windows XP SP2)
-Select the USB drive (1GB Kingston), and format it with the tool
-Reinsert the drive and format again with the tool without restarting it to be sure that the disk is properly formatted
-Take the BL5S3D57.WPH file from the toshiba BIOS update and rename it to BIOS.WPH, and copy to the Crisdisk directory
-Copy the files BIOS.WPH (the one from toshiba I renamed), minidos.sys and winphlash16.exe to the drive in windows
-Take the drive out
-Plug battery out, plug AC out of laptop, hold the power button for a few seconds to make sure no remaining current is in the laptop
-Plug the USB Drive in
-Hold Fn+Esc in my case, this is the key combination where the laptop tries to read the USB drive the moment it boots up. It has something to do with enabling a boot block in the BIOS with that key combination.
-Plug AC in while still holding the F button
The F button does not nescessarily need to be held while plugging in AC, the laptop also tries to read from the drive if I hold it after plugging AC in, and before pushing the power button.
-Press the power button
I need to push the button twice, because the first time after plugging in AC the power button doesn't do a thing. When holding the power button for around 10 seconds after right after plugging AC in, the laptop boots sometimes, didn't find a pattern yet here.
The easy thing however is to just push the button 2 or 3 times, then it boots, and the booting procedure seems exactly the same as when holding the power button
-Wait for the LED to flash on the USB Drive. Very important: it seems to only flash ONCE for me, so it means it tries to access the drive, but I think it doesn't contain the right files or isn't formatted correctly. If I keep holding the F button while the laptop is on, the LED flashes once every 10-20 seconds.
From here on out the laptop is supposed to be reading the BIOS files from the USB drive, but apparently I'm doing something wrong. So here comes my question:
What could I be doing wrong in formatting the drive or writing the files to it?
Do I have the wrong CRISDISK? Is it normal that the files arent copied by CRISDISK to the USB Drive and that I have to do it myself?
Am I using the wrong WinPhlash? Or should I use the files that are supplied in the official BIOS rar from toshiba?
I have tried different versions of CRISDISK, different USB Drives (one 4GB would not be read by the broken laptop, and another 1GB would not be read by CRISDISK when trying to format the drive)
Tried different files on the USB Drive, tried bios.wph instead of capitals, tried BIOS.FD,...
I'm kind of running out of options here to try. Is there anyone who has experience with this recovery mode flashing that could tell me what I might be doing wrong? Or that has any suggestions on which other CRISDISK or toshiba updates to use?
Thanks anyways to people who read this and try to help!

> {quote:title=Xardas wrote:}{quote}
> Hi TwinCat,
>
> I think so to and that's a really good decision.
>
> From my own experience I can say that my authorized service provider works pretty fast and the technicians are friendly guys.
>
> I hope everything can be clarified as fast as possible! :)
I hope that Russian service provider will be as honest as the European one and won't solder something out as a souvenir :)
They said, it will take approximately a week.
Serviceman said that L30 has no built-in crisis recovery routine.
So I wasted money by buying an USB floppy disk drive and risked to burn something in my laptop by frequent powering it on and off (and may be burnt, will see).
The lesson I learnt is never flash BIOS if everything works and if even flash then not from Windows (btw. I flashed successfully my Satellite A300 from Windows without any problems).
Phoenix makes its BIOSes since 2001 with a crisis recovery boot block, but Toshiba locks this feature in many laptops, I think, not without a reason. Service providers want money too :)

Toshiba Satellite a505-6005 hard drive issue and questions regarding options I may have

Issue: start up computer and windows does not start. It eventually goes to a startup repair screen and eventually says "resolving disk errors...", and that's if it even gets to that screen. Unfortunately I never made a recovery disk or system image discs (I know that was not smart). I did however kept my files backed up so that was good.
Steps I took: Took it to Best Buy and the tech advised me that the Black Tie 2 year protection had expired on Jan 30th 2012, and so it could not be repaired for free. I asked the tech there how much it would cost to fix and they had advised me that it was most likely a hard drive issue and that it would cost nearly $400 to replace/fix it. So I decided to buy a new Asus K53E-BBR14 laptop since it was not much more. When I got home and loaded everything up and got the computer to how I want, I went ahead and made a recovery disc and system image disc's. I tried using the recovery disc that I had made with my Asus in the Toshiba laptop and boot it from the dvd drive and it did not get anywhere. So I ASSUME that it really is a hard drive error because the RAM worked just fine in my new laptop and "repairing disk errors.." means something is wrong with the hard drive:
Now that you know the background of what has happened my questions are as followed:
1. Can I buy a new hard drive for the Toshiba and use the recovery and system image disc's i created on the new hard drive that i install in the toshiba? and just removed the bloatware from Asus (or does that not even get added to the disc's I created)?
2. If so, will it prompt me to enter the Windows 7 product key? and therefore using the product key located on the bottom of the toshiba?
3. What other steps could I take to make this toshiba laptop salvageable? This way i can turn around and sell it.
Thanks,
Russell States

Also,
I noticed that i can purchase (well pay the shipping anyways) recovery media from Toshiba. Can I use that on a new hard drive installed in the toshiba?
BTW ran the Windows Memory Diagnostics Tool and no problems were found with the memory. and i do not care about the old hard drive as I have MY files backed up. I just want to try to get this toshiba laptop back to being "like new".
Thanks,
Russell

Toshiba Satellite C40D-A HD recovery solution to lost password after upgrade to win 8.1?

Hi,
Part No.: PSCDSL-009001
After I bought this laptop in Manila, I initiated it with ONE local account, and NO password, and created a USB recovery stick.
There are no privacy-critical data on it, so I'm perfectly happy using it without password.
It came with Windows 8.
Lately I was 'offered' an upgrade to Windows 8.1 through some window in Windows, which I accepted, assuming my old account would be migrated.
During the upgrade, I was forced to get and enter a Microsoft Outlook.com account in order to be able to continue.
I don't want an outlook.com account, still assumed that my previous account would be properly migrated (which it *should*), and registered a bogus outlook.com account, started working, and forgot about the account.
After some time of inactivity and before I was able to create a new recovery USB, the laptop went into sleep modus, after which it was impossible for me to login again, because the thing was asking for my outlook.com account, which I had forgotten, and didn't want in the first place.
Account recovery @ accounts.live.com is impossible due to lack of sufficient data 'to confirm my identity'.
So now I'm considering a HDD recovery, if possible. There are however some questions to be answered before I proceed with that.
1. Is there a possibility that this laptop (bought in a quite well known shop in the Asia Mall in Manila) has some irregular windows installed, so that it will be impossible to recover it? And will I be notified of that before I destroy my original windows 8?
2. Do I need a windows activation key in order to use it after the recovery? (I don't have/can't find one.)
3. To be sure, I looked at https://support.toshiba.com/support/serviceUnitVerification?orderType=SFF in order to check if I'd be able to get a recovery media, but it says: "Please verify you entered the correct serial number, and that your PC was sold in the eligible region."
Now I checked the serial No., and my entry was correct (from the sticker on the laptop), and I have no idea what 'sold in the eligible region' has to do with it, nor do I understand what it is referring to.
4. I have had a linux distribution installed on it before, but have been so careful (enough, I hope) to ONLY remove the partition with the windows installation. Proof of this, is that I was able to reinstall windows 8, before the upgrade to 8.1) from the USB drive. Would this history interfere with a succesful recovery back to windows 8?
Thanks in advance for your advice.
Solved!
Go to Solution.

Satellite C40D-A108 (PSCDSL-009001) Specs
First, this is the peer support forum for Toshiba USA, which hosts the forum on their website. While you're still welcome here, your unit is a Toshiba Asia model, and you can register with them at the previous link. So, that's why you get the "Please verify....that your PC was sold in the eligible region." message. Your unit's serial number would not be regisitered with Toshiba USA.
With regard to your questions:
1) - I doubt it's an illegal copy of Windows if you bought it at a reputable shop. Plus, you would not have been able to 'Activate' Windows 8, nor been offered the upgrade to Windows 8.1 if the original copy was illegal.
2) - No, you don't need an activation key to use the Toshiba Recovery.
3 & 4) If you used the Toshiba Recovery USB to rebuild Windows 8 before the Win8.1 upgrade, it is no proof at all that you did not destroy, damage or corrupt the Toshiba Recovery Partition on the hard drive when you installed Linux. However, by using the recovery USB, you would have rebuilt the Toshiba Recovery Partition nonetheless. If you in fact 'upgraded' your Win8 installation to Win8.1, as opposed to doing a 'clean' or 'custom' install of Win8.1, then the recovery partition should still be intact.
Bottom line, if your recovery partition is sill intact and accessible, or if you still have the Toshiba Recovery USB, either way, you can still rebuild your system to its factory default out-of-the-box setup, that is to Windows 8. But, you'd have to satisfy Microsoft, you are who you say you are to get back to Windows 8.1.
You should take a good look at the appropriate sections of your User's Guide.
Get back to us again if you have any more questions. Good luck.
Mike

Toshiba satellite L300D-01, system recovery not working.

Yesterday I was just on my laptop then it just suddenly turned off, with a blue screen (that didnt stay on long enough for me to read) when i tried turning it back on it would go as far as the green bar loading, then a black screen, I tried waiting for a bit sometimes load up is slow you know, but nothing happened, tried same thing over and over again, still the same outcome. so then I tried the system recovery to the out of box state, it finished but the drivers did not install.
and what happened was when I did that it said it was finished made my account name and stuff then the blue screen popped up again then shut off and restarted, then when I tried restaring again the same thing would happen over and over again. I tried one last time on the system recovery and my laptop would not stay on long enough to finish. so I dont know what to do, or whats going on or if theres even a wzy to fix this. if someone could give me any information please thank you..
also, Im kind of broke so cant afford to buy new expensive parts for it, and I live in a very small town thousands of miles away from a repair shop.

hello?? anyone. im tired of searching through everything online can anyone hgive me an answer please.

Toshiba Satellite A505 crash/ file recovery

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