Toshiba Satellite C655D-S5120 not recognized by support

Bought new Satellite C655D-S5120 at Staples. Went to Toshiba to check for any updates. My laptop is not even recognized on the support site. To update my laptop is their another model number I should be using.

If the serial number is not detected by Automatic detection you can find drivers manually.
Maybe you have the same A200 as friend of mine. His notebook has part number PSAE6E.
To find right drivers please visit Toshiba download and support page under http://eu.computers.toshiba-europe.com > Support & Downloads > Support Homepage and at the bottom you will find link Download drivers.
Go there and choose your notebook model with right short model number.
If you need more help please let me know.
BTW: have you tried to find right drivers on Toshiba France support page?

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My Toshiba Satellite p775-s7320 not recognizing the CD/DVD player (ODD)

Hello all,
I am having the problem as listed in the title in that my toshiba satellite p775-s7320 is not recognizing the built-in CD/DVD player anymore. I have the latest Bios upgrade from Toshiba. The last time this worked was earlier this year during the summer. Nothing abnormal or apparent has happened to the laptop to change anything internally, except the Bios upgrades.
Interestingly enough, there is power to the CD/DVD mechanism and the open/close features work perfectly, but the Bios can't "see" the ODD. So because the Bios doesn't see it as being attached, and the System doesn't "see" because the Bios doesn't, it doesn't matter that the Open/Close function works, because putting a good CD in with data on it is of no value.
I was considering trying to revert the Bios to an earlier one, but simply trying to load the older Bios through the Windows Bios software is a No-Go because the software won't allow me to go to an earlier Bios flash.
I'm at the end of the line with common options, other than trying to switch out the Cd/DVD for a brand new one. Something I don't want to do if I can avoid it, but I would as a last resort. As well, loading a fresh image is out of the question as I have too much accumulated software on my harddrive and don't really think the problems stims from that.
Otherwise, any other solutions may be worthwhile to try. I would really like to flash the Bios to an earlier time when the machine worked well, but I dont know how.
Thanks for taking a look. BTW, I have removed and replaced the current CD/DVD several times with no change in recognition by the Bios.
houdinihar

any other solutions may be worthwhile to try
Try the Microsoft fix-it : http://support.microsoft.com/mats/cd_dvd_drive_problems It is used to fix problems with CD or DVD drives. (Note This Fix it solution does not support Windows 8.1.)
For more things to try see this Microsoft support page: http://support.microsoft.com/kb/314060/en-us It gives possible reasons for your problem and several methods to fix the issue.
Your support page is here : http://support.toshiba.com/support/modelHome?freeText=3132880
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Toshiba Satellite C655D-S5130 frequently crashes

I have a Toshiba Satellite C655D-S5130 (Windows 7 Home Premium SP1) and it frequently crashes. Antivirus doesn´t detect problems.
Most of the computer crashes occur because the network adapter is disabled often without my intervention. Please see the attached files.
However, sometimes the system crashes without this problem occurs with the adapter
Can you help me?
Attachments:
_C__Users_oolivaresf_AppData_Local_Diagnostics_460911090.pdf ‏188 KB
ipconfig.all.txt ‏5 KB
route.print.txt ‏4 KB

Bug Check 0x116: VIDEO_TDR_ERROR
Caused By Driver : dxgkrnl.sys                   <-- DirectX Graphics Kernel
Try reinstalling the display driver.
   AMD Display Driver
==================================================
Dump File         : 040615-39281-01.dmp
Crash Time        : 4/6/2015 12:05:42 PM
Bug Check String :
Bug Check Code    : 0x00000116
Parameter 1       : fffffa80`05469010
Parameter 2       : fffff880`03e61fb8
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000002
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d134
File Description :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Test\040615-39281-01.dmp
Processors Count : 1
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 1,700,064
Dump File Time    : 4/9/2015 9:07:23 AM
==================================================
-Jerry

Re: Satellite Serial number not recognized by Toshiba support

Hello,
I possess an A200 satellite laptop, and I am not able to find any driver for it on Toshiba site !!
- its serial number (X8172841K) is not recognized , the message is : "Sorry , your product cannot be found" [translated from French]
- the support site cannot detect my laptop model
- none of the drivers that I have downloaded (closest to A200) accept to install
Can u help me ?
Regards,
Sbastien (France)

If the serial number is not detected by Automatic detection you can find drivers manually.
Maybe you have the same A200 as friend of mine. His notebook has part number PSAE6E.
To find right drivers please visit Toshiba download and support page under http://eu.computers.toshiba-europe.com > Support & Downloads > Support Homepage and at the bottom you will find link Download drivers.
Go there and choose your notebook model with right short model number.
If you need more help please let me know.
BTW: have you tried to find right drivers on Toshiba France support page?

Win 10 Satellite S855 issues - not listed in supported models

I tried upgrading to Win 10 and found that my LAN and WLAN was not recognized and not able to connect so I reverted back to Win 8.1 where everything works.Adapter Realtek RTL8723AE After some research I found no support info for my model Satellite S855 on http://win10upgrade.toshiba.com/swupdate/modellist.aspx?region=TAIS&lang=en&country=US Am I to understand I'm stuck with Win 8.1 since my model is not on the list? Purchased in 2013 so it's not quite an ancient machine,Any helpful info on the problem would be appreciated.

There is nothing stopping you from going to Win 10 and, with your late model, you probably will have few problems although LAN and WiFi problems are pretty common. If you try again, check with your LAN and WiFi manufacturer's sites for help. Also, you could try re-installing the Win 8.1 drivers since Win 10 may have used generic drivers during its installation. What Toshiba is saying is that there are no Toshiba drivers or utilities written for Win 10 at the present time.
I have been a Win 10 tester for 10 months using an older model purchased in December of 2013 with Win 7 and I have no Toshiba support either. I am using that machine now and have it running just fine and, incidentally, I've grown to l;like Win 10 although that wasn't true the first few months.

New Toshiba 3tb external drive not recognized at startup WIn 7

My new toshiba 3tb external drive (with wall wart power) is not recognized at start up (Win7). The message I get is that it is a USB storage device but can not be used until it is formatted (I already moved files to it). If I plug it in after start up it's fine and shows up as a toshiba storage device. I've used the 2.0 and 3.0 ports and it is the same problem (it has wall wart power). I have never encountered this problem with any other usb storage device (an iomega 1tb and a WD 500gb) always plugged in and recognized at start up.
Thoughts?

Please provide your complete model number of your system.
By doing so, we will be in a better position to provide you assistance.
Thank you,
-Kenna
"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

Toshiba External Hard Drive not recognized by computer. Please help!

I was wondering if anyone could help me. I have an external hard drive and it will not show up in "My computer" when I plug it in. I have tried other USB drives and other computers. I am starting to think it is a hardware issue but I don't want to lose hope. The blue light is coming on when you plug it in but it doesn't blink and there is no noise whatsoever. Is there anything I can do to fix this issue so that I can recover the information on it? Thanks in advance for any help. It is greatly appreciated.
Additional information: I'm not sure how old this thing is but the model number is HDDR160E03X.

Same problem: I can't see my Toshiba PH3100U-EXB (Gen 2) external hard drive when I plug it in. After awhile I get this error message (see attachment): USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. FOr assistance in solving this problem, click this message."
When I click it, I get a list of USB ports and devices, with Unknown Device in bold face. No real information there.
Yes, I ran Disk Management and the Toshiba did not show up when I plugged it in and hit Refresh.
Does it make a difference that the last time I used the external hard drive, we were in Windows XP and now we're in Windows 7?
Please help! It's not just the backing up I'm worried about...it's being able to retrieve files later!
Thanks!
Attachments:
USB-NotRecognized.jpg ‏28 KB

Toshiba Satellite L500 Keyboard not working

All,
Some help required please.
I have a Toshiba Satellite L500 and recently the keyboard has stopped working - suddenly.
I have rebooted, removed the battery to reset and also dis-connected and re-connected the keyboard to ensure the connection was ok. All with no luck.
The system emits a dull click sound when a key is pressed but not character is processed on screen.
Anybody have any idea how I might troubleshoot or fix this issue?
Thanks in advance

You may be sleepy when this happened to you . I think you guys accidentally enabled FilterKeys.
Hold down the RIGHT Shift key for at least 8-10 seconds and that should disable it.
Alternatively you can open the accessibility tool and disable filter keys from there.
Once you know how FilterKeys works, you now have a good prank as April is fast approaching.

IPods not recognized - Apple Support page fixes did not work

iPods not recognized in iTunes or PC (Win 8). I tried every suggestion on this page: iOS: Device not recognized in iTunes for Windows http://support.apple.com/kb/TS1538. Nothing works. Any suggestions? Thanks.

Hi DAG67!
Since the device you are experiencing this issue with is an iPod, you may want to try this article instead of the article you have listed in your post, since it will have more relevant troubleshooting steps:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Toshiba Satellite Laptop - Will Not Boot, Safe Mode Not Accessible

Hi everyone, thanks in advance for your help.
I am trying to help my mother-in-law (I know, who does that!?) with her laptop. Because of the boot problems, I can only offer you limited info on the specs, but here is what I do know.
Toshiba Satellite
Model Number PSAE6C-TJ908C
2 Gig RAM (assuming DDR2)
HDD is a Toshiba MK2035GSS 200Gig
OS Windows Vista
Bios Version 2.60
Problem:
First it would boot ok in one user account, but when booted in secondary account it would act odd, ie caps lock stayed on when not pressed, etc. Deleted secondary account, ran Windows repair function, now I cannot access the primary account, will not boot in safe mode, can not change boot sequence in setup to boot from cd or run restore disc. I have to use an external keyboard as the laptop keyboards enter key and "a" keys do not work. (New keyboard which was replaced in December, warranty has since run out, thank you Staples.)
Any and all help greatly appreciated. I'll answer any other questions you have as they come up, I realize I may have left out some key details.
I forgot to add a couple of details. When booting, it hangs at the Toshiba screen prompting for either F2 for setup or F12 for boot device selection, when you reach the log in screen it gives a number of odd sounding beeps (3 I believe), the Filter Keys box comes up, and when you try to enter the login password it will not recognize it.

Satellite A200-TJ (9PSAE6C-TJ908C)
will not boot in safe mode, can not change boot sequence in setup to boot from cd or run restore disc.
I have to use an external keyboard as the laptop keyboards enter key and "a" keys do not work.
it hangs at the Toshiba screen prompting for either F2 for setup or F12 for boot device selection, when you reach the log in screen it gives a number of odd sounding beeps
That's one sick laptop. If the thing beeps on startup and even the keyboard doesn't work, I'd figure on replacing it.
Are there important files you need to rescue?
-Jerry

BIOS on Satellite L350 is not recognizing devices

Hi
I have a Satalite L350 which was crashing in windows after about 1 min of loading up. I thought perhaps the hard drive was faulty, so I tried to run a program I have called PC Check 6. I then discovered the cd drive would not read. I then tried a USB CD drive and still it would not boot up from disc. After resetting the BIOS to default settings I discovered that the BIOS was not recognizing any devices other than the hard disk. I took the hard disk out and tested with PC Check via another PC and HD Passed.
I now want to reinstall windows but CD Drive wont boot. I asume the problem is with my BIOS (InsydeH20 version 1.5) Perhaps flashing it would work? But.... no CD and USB devices :S
Any ideas what I can do please?

Hi
I dont think that BIOS is the problem.
The BIOS has recognized the HDD properly. Right?
Well, I think the internal CD/DVD drive is faulty if the BIOS cannot recognize this
Furthermore the BIOS of the L350 does not support booting from USB CD/DVD drive.
This is not possible
If you want to install the OS from recovery disk, then you will need to replace the internal CD/DVD drive because it seems to be faulty
Of course this is my personal option and just a suggestion

Toshiba 1TB External Hardrive not recognized after using a USB 8GB Drive

Hello.
Windows 7 Ultimate, HP G671 Notebook, X86 based PC, Bios HP F, 20 10/13/2009, Intel Core 2Duo CPU [email protected] GHz, SMbios Version 2.4.
The Toshiba ext. HD was recognized initially but after the second time I needed to plug it back in there was no recognition in the drives list, under removable storage. I find it listed in the devices where it states that it is enabled and working OK. Also I see it in the computer management/disk management area as healthy. However, I obviouly cannot change files. I just noticed that there is no storage amount listed with the C:: Native Drive, nor in the D: disk drive when I have a DVD in it. I've reassigned letters to the external drives and done the powereing on/off rebooting suggestions without resolution. Any advice?

Nobody?

Toshiba satellite C655D-S5535

I just did the power button andz zero factory reset, but it wants a bootable disk, and i dudnt get a windows 7 disk with it, it was preinstalled. Help.
Solved!
Go to Solution.

Satellite C655D-S5535
Downloads here.
So what's the problem? Burn the discs.
-Jerry

Toshiba satellite S75D-A7346 not starting

I have a Toshiba Satellite S75D-A7346, Serial # XD105500C, Model # PSKNSU-00G002. Stupidly I left it in my car while at work yesterday and now all I get when I turn it on is a flashing orange light. Any suggestions or comments would be greatly appreciated.

Satellite S75D-A7346
Try this.
Performing a power cycle on a Toshiba laptop
-Jerry

Toshiba Satellite C650D will not recover

after getting frustrated with a continously slower computer and being unable to install all the "free" stuff that comes with one of the free malware programs, we tried doing the system recovery by holding down zero while turning on the computer, and all we get now, every time we turn it on, is a message:
Intel UNDI, PXE-2.0 (build 083)
For Atheros PCIE Ethernet Controller x2.02.2.7(11/02/10)
Check cable connection!
PXE-M0F: Exiting Intel PXE ROM.
No bootable device -- insert boot disk and press any key
The computer did not come with a DVD, and we don't have backup. Checked BIOS and it is set to boot to the hard drive (HDD/SSD). tried taking out the battery and discharging by holding down the power button. all still the same result. Does this mean something is loose? Or that the hard drive is bad and that it is time to get a new computer since we don't have the re-install disk for Windows or the all the hardware drivers? Thank you.

Hi! You can down load this freeware program fom seatools dos. If it finds your HD is ok ,then you can order the recovery discs from Toshiba, This is a ISO file and will need to be burned to a CD. It is a bootable CD and will run if even if you don't have a working OS.
Dokie!!
http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-ma...
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

Toshiba Satellite C655D-S5120 not recognized by support

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