Toshiba Satellite C855D-S5320 recovery help!

All the pc does is go to the Toshiba Splash screen, and then a blue screen that says "Recovery your PC needs to be repaired. A required device isn't connected or can't be accesed. Error code: 0x0000185.
You'll need to use the recovery tools on your installation media. If you don't have any installation media contact your system administrator or PC manufactuer." I have tried resetting the firmware and also holding down 0 like Toshiba instructs. However, after I select yes to get into the HDD recovery, the screen flashes white and then goes right back to the same recovery screen no matter what I do. It's very irritating when I can't even get recovery to work -___-. Someone please help me out? I don't have any recovery disks, etc.
Attachments:
2013-04-20_17-20-27_241.jpg ‏1127 KB

To restore your laptop back to it's "ORIGINAL FACTORY SPECS" you must 1st access "Boot Options" on your Toshiba Satellite C855D-S5320, or similar model & here's what worked for me. Start the laptop while tapping the "F12" key. This will open your boot options menu. At the very bottom of the list is an option called "HDD Recover"...click on it if you want to be able to access your "Advance System Recovery Options" where you'll be given new options allowing you to restore your laptop back to it's original factory specs. Please don't forget to give me "Kudos" by clicking onto my Kudos button next to my post if my solution was able to help you in any way...thanks.~: ) (((A+ Discount Computer Repair, Alb, NM)))

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Toshiba Satellite C855D - S5320 Won't charge!

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As it is less than a year old I would immediately contact Toshiba support as it should still be under warranty. Sorry to hear you already blew $ on charger and battery, but you should at least be able to have them get you a repair rma. Post back as to how this works out.
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Hi I'm new here, a student, and recently my parents bought me a Toshiba SATELLITE C855D-S5320 for my birthday a month ago from Walmart.com. It runs Windows 8.It worked just fine for 3 weeks until yesterday.
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1. HDD/SSD
2. USB
3. ODD
4. LAN
I pressed F2 while it powered up and in the Setup Utility, the CPU type, CPU speed, HDD/SSD, ODD,Total Memory Size, System BIOS Version, and EC Version are all in gray text.
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I really really appreciate it if anyone can help!

Hello --
I'n not really replying but I'm new here and can't figure out how the heck
else to post a question!
I also have a C855D-S5320 laptop. Now, when it hibernates and I touch
a key, it doesn't bring up the log-in screen. It just brings up a blank screen.
So, I have to use the power key and turn the laptop ALL the way off.
Once it has been completely turned off it brings up the log-in screen
and everything is fine.
I tried removing the battery but that didn't fix it. Other than this issue,
it works fine, and it's only 3-4 months old. Thanks, if you have any
ideas!

Toshiba Satellite C40T-ASP4268FM Recovery messed up, windows 8 re install

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Satellite C40t-ASP4268FM (PSCD2M-00HTM1)
Downloads are here.
The 8.1 ISO is here.
And maybe this helps.
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Satellite L650-07U (PSK1EC-07U00Q)
This site is for US computers. I doubt you'll get your questions for that Canadian model answered here.
There appear to be two recovery partitions. Maybe one for 32- and one for 64-bit Windows. Or maybe one is for English and the other for French.
Your User's Manual isn't much help either. You probably need to ask Toshiba tech support in Canada.
About all I have to offer is this: Be wary of drives with advanced-format technology. See my message about that.
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Sun Virtual Box & Toshiba Satellite L10 - product recovery settings problem

Hi-
I had a problem a while back with my Satellite L10 and was unable to get full recovery settings after installing Sun Virtual Box and ignoring Microsoft warnings.
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My notes to Sun Microsystems are here:
[http://forums.virtualbox.org/viewtopic.php?f=6&t=15106 ]
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Hi -
Thanks very much for the advice.
It's really strange as the system runs through Win 98 options on booting the product recovery dvd but then gets you to a full & perfect toshiba L10 XP.
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My guess is that either the disk itself picked up on the cloning or something outside the HDD has been cloned or produced an 'image' of the previous HDD.
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Message was edited by: tigertim71

Toshiba Satellite C675-S7200 Recovery Error

When I normally try to start my laptop without touching a thing, get this error
Intel UNDI, PXE-2.1 (build 083)
Copyright © 1997-2000 Intel Corporation
This Product is covered by one or more of the following patents:
US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and
US6, 327, 625
Realtek PCIe FE Family Controller Series v1.24 (10/07/10)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.
Reboot and Select proper Boot device
Or Insert Boot Media in selected Boot device and press a key
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So naturally I tried to restore it to its factory settings or whatever and after about an hour of waiting I got this error
ERROR : 08-114B-0000
Partition creation failed.
Please press OK to turn off computer

It sounds like your hard disk is failing and needs to be replaced.
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It's a long story how this all happened.
Basically, it all started when I decided to give Ubuntu a go.
After going through with the setup and completing the installation, I'd realised I'd made a terrible mistake; I'd wiped my hard drive entirely.
Next I had to spend hours looking for a method to reinstall Windows 8. I found a helpful post on some forum and burned a Windows 8 recovery ISO to my USB stick.
Installation was successful and I got Windows 8 back, or so I'd thought...
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'Windows 8 Enterprise Evaluation'
Windows License valid for 90 days
Build 9200'
I thought that if I could use the product key that's hidden in the BIOS, using Keyfinder, I could get it working again with [ this|http://windows.microsoft.com/is-is/windows-8/upgrade-product-key-only] , but nope. I got the error: 'This product key cannot be used to install retail version of windows 8'
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Hmmm... stupid situation now.
If I understand you right you didnt create recovery media. Thats your biggest mistake.
Problem is that recovery image is not for public usage and cannot be downloaded anywhere.
You have two possibilities now:
1/to install own OS version
2/to order original recovery disc (link is posted by Tom)
I must also say that order is not for free and costs about 30 Euros but believe me it is best solution for you. Using this disc you will have factory settings again and preinstalled OS version will be activated.

No audio output device is installed - Satellite C855D-S5950 - Windows 8 64-bit

Toshiba laptop
Model: Satellite C855D-S5950
P/N: PSCBQU-03G03E
OS: Windows 8 64bit
RAM: 4GB.
Hello,
I have my friend’s Toshiba Satellite C855D-S5950 with Windows 8 (64bit) that about a year old. Some months ago the sound stopped working. He asked me to take a look at it. I have researched this issue and found others have encountered his problem as well.
Currently, the sound icon has a red x, “No audio output device is installed.”
Things I have tried so far to try to fix this:
I went to the Device Manager > Sound, video and game controllers. I have "Realtek High Definition Audio" listed with the little yellow caution icons on them. I have tried to disable, then enable it. I have tried to uninstall the sound driver from the Device Manager. I would restart the laptop, and let the driver reinstall itself, to no effect. I have tried downloading the latest drivers from the Toshiba website. I have tried un-installing the driver while in safe mode from the Device Manager. As well as from Programs and Features. There were no positive change to the audio though, still the same message. The Realtek driver won't finish installing and throws the error: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
I have gone to Control Panel > Sound, under both the Playback and Recording tabs, it says "No audio devices are installed."
My friend was previously unaware of how to restart or shut down his Windows 8 laptop (as was I until I started investigating this problem for him). I mention this because there are no useful System Restore points to go back to for him.
I have also tried Using the Toshiba Application Installer as well to re-install the driver after un-installing the Realtek Audio driver from Add/Remove Programs. I went to Desktop Assist >Support Recovery > Toshiba Application Installer.
Realtek Audio Driver 6.0.1.6743
It loads most of the way then I get:
"Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
I have also tried the following links for additional troubleshooting:
http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/Windows-8-Troubleshoot-no-sound-with-Windows...
http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/No-sound-from-speakers-or-headphones/ta-p/27...
http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab...
http://forums.toshiba.com/t5/Audio-Sound/No-Sound-quot-No-Audio-Output-Device-is-installed-quot-Tosh...
It was also suggested in the above thread I remove the Microsoft UAA Driver, but could not find this driver on my friend’s system.
Plugging in headphones, toggling the speaker volume controls on the keyboard has had no effect.
My friend has also misplaced his install discs, so I am looking for any solution which does not require the install discs.
Any help would greatly be appreciated.
Toshiba laptop
Model: Satellite C855D-S5950
P/N: PSCBQU-03G03E
OS: Windows 8 64bit
RAM: 4GB.
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Recovery media is created from the hard drive. You can make it using Toshiba Recovery Media Creator. You can also perform a full system reset to factory defaults using the information on the hard drive without using external recovery media. That sounds like the best course of action now. To do so, use Windows+C > Settings > Power > SHIFT + Restart > Troubleshoot > Reset your PC.
- Peter

Satellite C855D-S5351 - Downgrading W8 to W7 - Driver problem

Hi Friends,
Im a new forum member- I bought a laptop Toshiba Satellite C855D-S5351 with W8 factory.
I hate W8.
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All was ok, but the drivers went away in this process.
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. Thanks.

I presume you have US notebook model so if you need drivers you should be able to find them on http://support.toshiba.com/drivers
This notebook model is not known to me but what you can try is to check US forum and ask if someone has this notebook model and installed Win7 on it.
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Satellite C855D-S5106 - when lid is closed/reopened, backlight resumes, picture does not.

Win. 7 Ult. 64-bit, Toshiba Satellite C855D-S5106, all BIOS and display drivers updated... Things to note: This NOT an issue with sleep or hibernation, or waking up from such states, as it wakes up just fine. It is also not a BIOS or drivers issue. I have it set in Power Settings that closing the lid does nothing. Yet whenever I open the lid after it has been closed, the backlight comes back on, but the picture does not. To get the picture to return, I either have to put the laptop to sleep and then wake it back up again, or, more convieniently, by using a program called Hotkeycontrol to set a custom hotkey to turn the the display on and off, and this works every time. I had this problem a couple years ago (a recent Windows repair "corrected" this solution), and I vaguely remember the solution being to change something display or policy-related, like, change it so that the lid closing action action looks for a trigger related to volume or a sound device, to act as an inactive placeholder of sorts, instead of what it really tries to do, which causes the problem in the first place, as weird as that seems. Unfortunately, that's about all I can remember, as it's been so long since I had to do it. All the Googling I do just brings me to posts about changing power settings again, or updating various BIOS and display drivers (when it's not bringing me to questions about waking up from sleep or hibernation, that is), which I've already done, and I know not to be the solution in this instance. I'm trying to remember where I went to make the changes, but I'm blanking out completely, sadly. Here is a minute-long video of exactly what is happening to me: https://www.youtube.com/watch?v=alhg_zbmKZ4 If any of this sounds or looks at all (even remotely) familiar, the help would be very much appreciated.

This model shipped with Windows 8 and support.toshiba.com seems to have very limited Windows 7 driver support (e.g. no chipset drivers, display drivers, or power utilities.)
If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
Jim

Satellite C855D-135 - Corrupt BIOS, black screen, keyboard is not working

Hello everybody.
I have been having some issues with my Toshiba Satellite C855D-135 laptop. I had to change my internal hard drive, so I decided to install windows 7 on it (I used to have windows 8 but don't have the CD and I couldn't find the licence key sticker.),
So I went into the BIOS to switch it from UEFI to CSM, but something went wrong at that point and it seems to have corrupted the bios.
I think I have bricked it, but some things still work.
When I turn it on:
- the screen stays black (Yes, I have tried it on a different screen)
- the keyboard doesn't seem to be working (the leds don't turn on when I press caps lock)
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- cd reader works fine
- When I plug in a USB stick, it flashes quickly once, so that seems to be working
- When I removed the memory bar, the computer did it's series of beeps
- I tried removing the battery, unplugging it and pressing on the power button for ages. (no luck)
- I have tried removing the CMOS battery to revert the bios to default. (no luck)
- I tried flashing the bios on a USB stick, until I realised the keyboard wasn't working and that it was all in vain.
- I tried putting the bios update on a CD, and it spun for a while, but nothing happened in the end. I tried putting these files on the CD:
- IBIOS.BAT
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- I tried renaming C8610.FD to BIOS.FD
I have run out of ideas now.
Could anybody help me? Pretty please?
I hope it's not the motherboard that's broken, coz I really don't have enough money to send it off to be repaired.

The whole story sounds very strange to me I never heard about that fact that changing the boot mode from UEFI to CSM would affect the BIOS.
In my opinion there is some serious hardware problem. As you already assumed, it could be probably a motherboard fault.
I would recommend you to ask some technicians for some hardware diagnostic tests to perform an motherboard check in order to be 100% sure about the fault.
If you dont have enough money and the motherboard is really affected you could try to get some 2nd hand part

Satellite C855d-10W- Cannot install Win7 due to missing ODD

Hello,
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. I spent the whole night searching for the driver on the internet, both on google and toshiba website, but I can't seem to find any.
I can only find the drivers which I would have installed after the installation of the OS.
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Thanks in advance

HI MY FRIEND
what do you mean it won't install windows 7 OS
are you turning the laptop on for the first time, or are you re-installing the windows 7 OS system
have you tried slimdrivers this program is free and it will find out of date or missing drivers
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Satellite C855D-12G SM bus driver needed Windows 7 64bit

Hi to all.
Can anyone please help me find driver for SM BUS Controller for
Toshiba Satellite C855D-12G
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i searched everywhere and im just out of ideas..

@TomDexter
Man , i followed instructions from the link you provided and i got another results ..im downloading drivers right now (5 mins left) ..
look here is the driver that pcidatabase.com suggested
http://i.imgur.com/OC9xGpf.jpg
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http://i.imgur.com/zRwQAhW.jpg
which says
VEN_ID 1022
DEV_ID 780b
am i wrong????

Chipset Drivers for C855D-S5320 using AMD E2-1800 processor

Rebuilding to Windows 7. Install went fine but know in need of Chipset Drivers for the AMD E2-1800 processor with built in graphics. Scoured Toshiba but could only find Intel drivers. Similar luck at AMD. Any suggestions where to locate drivers?
Solved!
Go to Solution.

Satellite C855D-S5320 (PSCBQU-00E007)
You're in luck! Somebody has posted the drivers required for this model.
Satellite C855D-S5315 (PSCBQU-00F009)
Since they share the part-number family (PSCBQU), the same drivers should work.
How I installed windows 7 on a Satellite C855D-S5315
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