Toshiba Satellite C855D - S5320 Won't charge!

The topic subject says it all. One day it was working the next it won't boot up. At first I thought my charger crapped out on me, so I ordered a new replacement one from Amazon. When I received it, I plugged it in and it wouldn't charge. So I then thought it was the battery, I ordered another one from Amazon. When I received that, I replaced it. The new battery had a little bit of juice left so my computer turned on. But I tried charging it and it is not working. Any suggestions? Anyone had a similar problem. Also this computer is kinda new, I got it several days before Christmas of 2013. Someone help!

As it is less than a year old I would immediately contact Toshiba support as it should still be under warranty. Sorry to hear you already blew $ on charger and battery, but you should at least be able to have them get you a repair rma. Post back as to how this works out.
L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

Similar Messages

Toshiba Satellite C855D-S5320 recovery help!

All the pc does is go to the Toshiba Splash screen, and then a blue screen that says "Recovery your PC needs to be repaired. A required device isn't connected or can't be accesed. Error code: 0x0000185.
You'll need to use the recovery tools on your installation media. If you don't have any installation media contact your system administrator or PC manufactuer." I have tried resetting the firmware and also holding down 0 like Toshiba instructs. However, after I select yes to get into the HDD recovery, the screen flashes white and then goes right back to the same recovery screen no matter what I do. It's very irritating when I can't even get recovery to work -___-. Someone please help me out? I don't have any recovery disks, etc.
Attachments:
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To restore your laptop back to it's "ORIGINAL FACTORY SPECS" you must 1st access "Boot Options" on your Toshiba Satellite C855D-S5320, or similar model & here's what worked for me. Start the laptop while tapping the "F12" key. This will open your boot options menu. At the very bottom of the list is an option called "HDD Recover"...click on it if you want to be able to access your "Advance System Recovery Options" where you'll be given new options allowing you to restore your laptop back to it's original factory specs. Please don't forget to give me "Kudos" by clicking onto my Kudos button next to my post if my solution was able to help you in any way...thanks.~: ) (((A+ Discount Computer Repair, Alb, NM)))

SATELLITE C855D-S5320 Help me please!

Hi I'm new here, a student, and recently my parents bought me a Toshiba SATELLITE C855D-S5320 for my birthday a month ago from Walmart.com. It runs Windows 8.It worked just fine for 3 weeks until yesterday.
Yesterday, I started my laptop and I had to go run an errand. When I came back and restarted the laptop again, this booting message showed up: "CHECKING MEDIA FAIL" then this follows "NO BOOTABLE DEVICE -- PLEASE RESTART THE SYSTEM"
I don't have any clue about laptops, hard disk drives, recovery disks, etc. I can't return this laptop to Walmart because it's too late. 15 days have already passed so I can't refund or return it. I don't know what's warranty but I doubt this laptop had it. I looked all over the internet and forums for help. I did try the F12 button to make sure that it is booting from HDD but the laptop still showing the same messages and is not booting up.
1. HDD/SSD
2. USB
3. ODD
4. LAN
I pressed F2 while it powered up and in the Setup Utility, the CPU type, CPU speed, HDD/SSD, ODD,Total Memory Size, System BIOS Version, and EC Version are all in gray text.
I'm really confused and scared. This is a brand new laptop and I can't return it or refund it. My parents are mad at me because they think I messed it up but I'm telling the truth, I didn't do anything! Our family doesn't have a lot of money and we're going a bit of bad luck nowadays so I really don't want my folks to spend more of their money on me or trouble them more.
This is my computer brand: http://us.toshiba.com/computers/laptops/satellite/C850/C855D-S5320/
I really really appreciate it if anyone can help!

Hello --
I'n not really replying but I'm new here and can't figure out how the heck
else to post a question!
I also have a C855D-S5320 laptop. Now, when it hibernates and I touch
a key, it doesn't bring up the log-in screen. It just brings up a blank screen.
So, I have to use the power key and turn the laptop ALL the way off.
Once it has been completely turned off it brings up the log-in screen
and everything is fine.
I tried removing the battery but that didn't fix it. Other than this issue,
it works fine, and it's only 3-4 months old. Thanks, if you have any
ideas!

Satellite A110 Battery won't charge & won't run if battery is plugged in

Hello there,
Let me try to resume the situation clearly enough.
Product : Toshiba Satellite A110-149
Works fine on AC adapter (just a resume from standby issue but that's because of Gentoo Linux, this used to work under Windows XP)
Original battery was dead. Not only didn't it charge but with both this battery and the AC adapter absolutly nothing happened, not a single LED on. No need to mention I couldn't turn the comp on.
Bought a new battery at AboutBatteries.com
- Replace: PA3465U-1BRS | 10.8V | 6600mAh (71Wh)
With this new battery in and the AC adapter plugged I have the power green led and the orange charging led on. But even after 8 hours and computer off the battery hasn't charged.
If I try to turn the comp on with this new battery in and the AC adapter plugged in it starts running but after a while it shuts down automatically, not matter wether I boot or enter BIOS.
BIOS is Phoenix v1.50 and I reset settings to default.
By the way, downloaded the last OS independent 1.70-WIN (bios-20090121162419.zip) but is there a way to update it without Windows?
I've tried to unplugged everything and press the power button several times (last try i kept pressing for more than 2 minutes for what that matters)
I've clean the contacts with alcohol.
Could this be because of a fuse or capacitor I could replace myself or something?
Any help would be appreciate.
Regards,
Charly
Message was edited by: glouton

Hola,
Agree with you and sadly made the same conclusion. But the different behaviours between old battery and new battery made me wonder.
I've been using this laptopn with the AC Adaptor only for quite a while but I bought a new battery with to be able to work even without it. It is after all the purpose of a laptop. Or I'll keep going with my desktop which way more powerful. ;)
I'll wait for other potential answers and then open it to see I can find any replaceable dead component.

Toshiba Satellite L775D-S7210 - Won't boot, Power & WiFi LED lit

I have a Toshiba Satellite L775D-S7210 laptop that refuses to boot properly. I've owned this laptop for about 4 years and this problem just happened a few days ago. It can turn on, but it leads to a blank screen (as if the lcd is disconnected from power) and only the small Power indicator and WiFi light is lit while the others are off.It does not show any BIOS or POST screen. While it's on, I can hear a electrical whirring sound coming from the underside of the logic board, and the Optical disc and hard disk exhibit accessing activitity. Then, after a few seconds, the CPU fan starts running. This laptop stays powered on forever and the only way to turn it off is to hold the power button or remove the charger or battery. The events that occurred before this blank screen problem was a simple file transfer between the internal hard disk in IDE mode and a cruzer glide 16gb flash drive. Nothing out of the ordinary, just your standard drag-and-drop file transfer. When i completed this file transfer, i rebooted the PC into the BIOS settings. I was going to install Windows 7 fresh, so I went to the setting that had the options for AHCI or IDE, and changed it to AHCI. I saved the changes and rebooted. On the next boot, I got a blue screen error while it was loading the old Windows 7 partition that was left there. It crashed and rebooted.On this next reboot, the laptop could no longer boot and showed a blank screen with just the power light indicator on. And, nothing else would work after that (usb, keyboard, etc). It just stayed blank. How could have this problem have happened? It was very, very random and out of nowhere. How could a change of the BIOS settings cause this corruption? I am not sure if the BIOS needs to be reflashed; I am unable to access the BIOS because the LCD display or externally attached display never prompts with the boot logo. What could the issue be? Any input would be greatly appreciated. Thanks, - forestvenue

I had a customer with the same issue. Said it prompted him to update bios. Afterwards, it came up with "starting windows" and just a few pixels of the windows logo cam up and then froze. Couldn't boot to safe mode either. Called toshiba and they recomended restoring the system to factory settings. But I didn't end up having to do that.
Toshiba said it was set to FAST BOOT which is why no POST messages came up. This can be set using the hwsetup utility, but that means booting windows. So, I was going to restore to factory condition.
HERE'S WHAT FIXED IT
To go into system recovery, press and hold 0 (zero) while turning the computer on.
1st, I didn't have the power supply (customer didn't bring it to me) and the power light just blinked 4 times.
After getting a power supply I turned it on holding the 0 down.
This gave me the chance to press F2 to go into BIOS settings.
Set BIOS settings to defaults. Then DISABLE THE FAST BOOT FEATURE (didn't record where that was in the menus)
Saved BIOS and rebooted and windows started!
Good luck!

Satellite C855d-10W- Cannot install Win7 due to missing ODD

Hello,
I've just bought Toshiba Satellite C855d-10w 2 days ago, but I can't seem to install Windows 7 OS.
It doesn't even want to start, as it shows me that a CD/DVD driver is missing
. I spent the whole night searching for the driver on the internet, both on google and toshiba website, but I can't seem to find any.
I can only find the drivers which I would have installed after the installation of the OS.
Now I am running on Ubuntu, everything works perfectly except the wireless connection (the wireless button is not recognized by the system),
Could you please help me?
Thanks in advance

HI MY FRIEND
what do you mean it won't install windows 7 OS
are you turning the laptop on for the first time, or are you re-installing the windows 7 OS system
have you tried slimdrivers this program is free and it will find out of date or missing drivers
also Secunia psi is free and it will update all your software, i hope you fix your problem
i bought a Toshiba satellite C855D-13N on 28/12/2012 and i had to do a factory reset and it took around 8 hours to complete,
now a few days later i turned the laptop on and it says windows 8 did not shut down prop-ply and it would do a automatic repair and now it is 3 hours later and it is still taking the (mick) i had to change this word from p...
i have had a lenovo laptop and a samsung netbook in the past and both would install windows in around one hour, now this Toshiba thinks time is plentiful if i was running a business i would probably loose it ...

No audio output device is installed - Satellite C855D-S5950 - Windows 8 64-bit

Toshiba laptop
Model: Satellite C855D-S5950
P/N: PSCBQU-03G03E
OS: Windows 8 64bit
RAM: 4GB.
Hello,
I have my friend’s Toshiba Satellite C855D-S5950 with Windows 8 (64bit) that about a year old. Some months ago the sound stopped working. He asked me to take a look at it. I have researched this issue and found others have encountered his problem as well.
Currently, the sound icon has a red x, “No audio output device is installed.”
Things I have tried so far to try to fix this:
I went to the Device Manager > Sound, video and game controllers. I have "Realtek High Definition Audio" listed with the little yellow caution icons on them. I have tried to disable, then enable it. I have tried to uninstall the sound driver from the Device Manager. I would restart the laptop, and let the driver reinstall itself, to no effect. I have tried downloading the latest drivers from the Toshiba website. I have tried un-installing the driver while in safe mode from the Device Manager. As well as from Programs and Features. There were no positive change to the audio though, still the same message. The Realtek driver won't finish installing and throws the error: "Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
I have gone to Control Panel > Sound, under both the Playback and Recording tabs, it says "No audio devices are installed."
My friend was previously unaware of how to restart or shut down his Windows 8 laptop (as was I until I started investigating this problem for him). I mention this because there are no useful System Restore points to go back to for him.
I have also tried Using the Toshiba Application Installer as well to re-install the driver after un-installing the Realtek Audio driver from Add/Remove Programs. I went to Desktop Assist >Support Recovery > Toshiba Application Installer.
Realtek Audio Driver 6.0.1.6743
It loads most of the way then I get:
"Install Realtek HD Audio Driver Failure!! [Error Code: 0x000000FF]"
I have also tried the following links for additional troubleshooting:
http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/Windows-8-Troubleshoot-no-sound-with-Windows...
http://forums.toshiba.com/t5/Audio-Sound-Knowledge-Base/No-sound-from-speakers-or-headphones/ta-p/27...
http://windows.microsoft.com/en-us/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab...
http://forums.toshiba.com/t5/Audio-Sound/No-Sound-quot-No-Audio-Output-Device-is-installed-quot-Tosh...
It was also suggested in the above thread I remove the Microsoft UAA Driver, but could not find this driver on my friend’s system.
Plugging in headphones, toggling the speaker volume controls on the keyboard has had no effect.
My friend has also misplaced his install discs, so I am looking for any solution which does not require the install discs.
Any help would greatly be appreciated.
Toshiba laptop
Model: Satellite C855D-S5950
P/N: PSCBQU-03G03E
OS: Windows 8 64bit
RAM: 4GB.
Thanks in advance.
-Tre

Recovery media is created from the hard drive. You can make it using Toshiba Recovery Media Creator. You can also perform a full system reset to factory defaults using the information on the hard drive without using external recovery media. That sounds like the best course of action now. To do so, use Windows+C > Settings > Power > SHIFT + Restart > Troubleshoot > Reset your PC.
- Peter

Chipset Drivers for C855D-S5320 using AMD E2-1800 processor

Rebuilding to Windows 7. Install went fine but know in need of Chipset Drivers for the AMD E2-1800 processor with built in graphics. Scoured Toshiba but could only find Intel drivers. Similar luck at AMD. Any suggestions where to locate drivers?
Solved!
Go to Solution.

Satellite C855D-S5320 (PSCBQU-00E007)
You're in luck! Somebody has posted the drivers required for this model.
Satellite C855D-S5315 (PSCBQU-00F009)
Since they share the part-number family (PSCBQU), the same drivers should work.
How I installed windows 7 on a Satellite C855D-S5315
-Jerry

Satellite C855D-16J - How do I get Windows 8 back to normal?

It's a long story how this all happened.
Basically, it all started when I decided to give Ubuntu a go.
After going through with the setup and completing the installation, I'd realised I'd made a terrible mistake; I'd wiped my hard drive entirely.
Next I had to spend hours looking for a method to reinstall Windows 8. I found a helpful post on some forum and burned a Windows 8 recovery ISO to my USB stick.
Installation was successful and I got Windows 8 back, or so I'd thought...
It turns out I only had an evaluation version. On my desktop it says the following;
'Windows 8 Enterprise Evaluation'
Windows License valid for 90 days
Build 9200'
I thought that if I could use the product key that's hidden in the BIOS, using Keyfinder, I could get it working again with [ this|http://windows.microsoft.com/is-is/windows-8/upgrade-product-key-only] , but nope. I got the error: 'This product key cannot be used to install retail version of windows 8'
My laptop, a Toshiba Satellite C855D-16J, came preinstalled with Windows 8. I'd like to know how to get this thing working again.
I don't have any money to spend(not that I should need to spend anything) and would like help urgently, please. Some ISO or key or anything. It's enough to lose my files, I don't want to be stuck with laptop I can't use
Thank you.

Hmmm... stupid situation now.
If I understand you right you didnt create recovery media. Thats your biggest mistake.
Problem is that recovery image is not for public usage and cannot be downloaded anywhere.
You have two possibilities now:
1/to install own OS version
2/to order original recovery disc (link is posted by Tom)
I must also say that order is not for free and costs about 30 Euros but believe me it is best solution for you. Using this disc you will have factory settings again and preinstalled OS version will be activated.

Satellite C855D-S5351 - Downgrading W8 to W7 - Driver problem

Hi Friends,
Im a new forum member- I bought a laptop Toshiba Satellite C855D-S5351 with W8 factory.
I hate W8.
I have a W7 distribution cd, so I setting the hd and went to installed W7 in.
All was ok, but the drivers went away in this process.
I have a wireless usb adapter and with its down all drivers amd and instelled it, but the LAN internal controler dont work ever idont "see". Already Im working with my usd adapter but I want to make to work the internal controler. Something may help me ?
. Thanks.

I presume you have US notebook model so if you need drivers you should be able to find them on http://support.toshiba.com/drivers
This notebook model is not known to me but what you can try is to check US forum and ask if someone has this notebook model and installed Win7 on it.
Do you know which LAN device is installed? Is it listed as unknown device in device manager?

Satellite C855D-S5106 - when lid is closed/reopened, backlight resumes, picture does not.

Win. 7 Ult. 64-bit, Toshiba Satellite C855D-S5106, all BIOS and display drivers updated... Things to note: This NOT an issue with sleep or hibernation, or waking up from such states, as it wakes up just fine. It is also not a BIOS or drivers issue. I have it set in Power Settings that closing the lid does nothing. Yet whenever I open the lid after it has been closed, the backlight comes back on, but the picture does not. To get the picture to return, I either have to put the laptop to sleep and then wake it back up again, or, more convieniently, by using a program called Hotkeycontrol to set a custom hotkey to turn the the display on and off, and this works every time. I had this problem a couple years ago (a recent Windows repair "corrected" this solution), and I vaguely remember the solution being to change something display or policy-related, like, change it so that the lid closing action action looks for a trigger related to volume or a sound device, to act as an inactive placeholder of sorts, instead of what it really tries to do, which causes the problem in the first place, as weird as that seems. Unfortunately, that's about all I can remember, as it's been so long since I had to do it. All the Googling I do just brings me to posts about changing power settings again, or updating various BIOS and display drivers (when it's not bringing me to questions about waking up from sleep or hibernation, that is), which I've already done, and I know not to be the solution in this instance. I'm trying to remember where I went to make the changes, but I'm blanking out completely, sadly. Here is a minute-long video of exactly what is happening to me: https://www.youtube.com/watch?v=alhg_zbmKZ4 If any of this sounds or looks at all (even remotely) familiar, the help would be very much appreciated.

This model shipped with Windows 8 and support.toshiba.com seems to have very limited Windows 7 driver support (e.g. no chipset drivers, display drivers, or power utilities.)
If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
Jim

Satellite C855D-135 - Corrupt BIOS, black screen, keyboard is not working

Hello everybody.
I have been having some issues with my Toshiba Satellite C855D-135 laptop. I had to change my internal hard drive, so I decided to install windows 7 on it (I used to have windows 8 but don't have the CD and I couldn't find the licence key sticker.),
So I went into the BIOS to switch it from UEFI to CSM, but something went wrong at that point and it seems to have corrupted the bios.
I think I have bricked it, but some things still work.
When I turn it on:
- the screen stays black (Yes, I have tried it on a different screen)
- the keyboard doesn't seem to be working (the leds don't turn on when I press caps lock)
- the fan works fine
- cd reader works fine
- When I plug in a USB stick, it flashes quickly once, so that seems to be working
- When I removed the memory bar, the computer did it's series of beeps
- I tried removing the battery, unplugging it and pressing on the power button for ages. (no luck)
- I have tried removing the CMOS battery to revert the bios to default. (no luck)
- I tried flashing the bios on a USB stick, until I realised the keyboard wasn't working and that it was all in vain.
- I tried putting the bios update on a CD, and it spun for a while, but nothing happened in the end. I tried putting these files on the CD:
- IBIOS.BAT
- C8610.FD (in the Win8 folder)
- C610.FD (in the WIN7 folder)
- I tried renaming C8610.FD to BIOS.FD
I have run out of ideas now.
Could anybody help me? Pretty please?
I hope it's not the motherboard that's broken, coz I really don't have enough money to send it off to be repaired.

The whole story sounds very strange to me I never heard about that fact that changing the boot mode from UEFI to CSM would affect the BIOS.
In my opinion there is some serious hardware problem. As you already assumed, it could be probably a motherboard fault.
I would recommend you to ask some technicians for some hardware diagnostic tests to perform an motherboard check in order to be 100% sure about the fault.
If you dont have enough money and the motherboard is really affected you could try to get some 2nd hand part

Satellite C855D-12G SM bus driver needed Windows 7 64bit

Hi to all.
Can anyone please help me find driver for SM BUS Controller for
Toshiba Satellite C855D-12G
Windows 7 64 bit
i searched everywhere and im just out of ideas..

@TomDexter
Man , i followed instructions from the link you provided and i got another results ..im downloading drivers right now (5 mins left) ..
look here is the driver that pcidatabase.com suggested
http://i.imgur.com/OC9xGpf.jpg
and i got this reading Hardware Id here:
http://i.imgur.com/zRwQAhW.jpg
which says
VEN_ID 1022
DEV_ID 780b
am i wrong????

Satellite C855D-S5237 Laptop HDMI Output Not Working

Hi, I have a Toshiba Satellite C855D-S5237 Laptop and the HDMI Output is no longer working on my Toshiba TV. The TV does not recognize that anything is connected and the laptop doesn't recognize the TV as a display option. I have used this laptop many times in the past to connect to my TV with an HDMI cable and it worked fine. It has been a few months since I tried it but it is no longer working. Any ideas as to what could be the problem? Thanks

Hi! What do you show here. Also,do you have any yellow marks in Device Manager.
http://forums.toshiba.com/t5/Video-Display/HDMI-not-working/td-p/329808
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
Attachments:
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Can anyone help me find a list of the ESSENTIAL drivers I need for a Toshiba Satellite A665-S6065?

Long story short: My Toshiba Satellite A665-S6065 won’t boot.
♥ I tried the Microsoft Windows 7 x64 Home Premium Recovery Disk.
♥ I tried the Toshiba Windows 7 x64 Home Premium OEM Recovery Environment
♥ I tried turning off the computer & holding down “0” until it beeps & enters the Recovery Partition.
♥ I tried turning off the computer & F8 to enter the Recovery Partition.
I've tried everything that anyone has told me to do...
So I “acquired” a Windows 7 x64 Home Premium OEM & tried to install from scratch when the message “No drivers found. Please insert/search for drivers to install before proceeding” came up or something close to that.
I need to reinstall Windows 7 x64 Home Premium OEM and the OEM disk I have isn't Toshiba Specific so it is asking for Drivers in order to install. Can anyone help me locate a list of the SPECIFIC DRIVERS I need to just get the OS in?
I've been to the Download Page for Satellite A665-S6065 but there are so many duplicate drivers, I'd be downloading all night!
[admin edit for Terms of Service violation]

The system is under warranty.
Send it in for repair.

Toshiba Satellite C855D - S5320 Won't charge!

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