Toshiba - Satellite Click 2-in-1 13.3 keeps crashing

Hi ,
I just bought a new Toshiba - Satellite Click 2-in-1 13.3 laptop and have had nothing but problems with it. It keeps crashing for no reason. When in idle mode or running an application?
I then get a message saying " No bootable device please restart system" . I could spend 5 minutes pressing the start button and then the laptop might start up again. I can hear a clicking noise at times but I have checked the hard drive using error checking in tools menu. I have also defragged the hard drive but can't sort the problem.
Sometimes the laptop will go into screen saver mode and then crash with error saying " No bootable device please restart system"
Sometimes if I am running an application I get a message saying .Application name.exe has encountered a problem and needs to close.
I am reluctant to try a recovery process as I don't have any disks as none were supplied from Best Buy, and I don't want to get stuck in the middle of a process with nowhere to go?
And also wary that I might affect any warranty if I start doing this.
Any suggestions Please.
Thanks for your help

Must be this one.
Satellite W35Dt-A3300 (PSD24U-003003)
aka..
Satellite W35Click-A3300
And at Best Buy..
Satellite Click 2-in-1
Downloads here
NIce little combination Windows tablet/laptop.
Best Buy gives you 15 days to return the computer - no questions asked. I would restore the hard drive to its original contents just once and then return the machine if it didn't shape up immediately.
Settings > Change PC settings > General tab > Remove everything and reinstall Windows
-Jerry

Similar Messages

"No Bootable Device -- Please Restart system" Satellite Click 2 L35W-B3204

Hi, So I recently reset the hard drive for my Toshiba Satellite Click 2 L35W-B3204, and after it deleted all of the files, I am unable to restart the system. I keep receiving the "No bootable Device- Please restart system" pop-up, and I have absolutely no idea on how to fix this problem. I have visited a few forums, and I'm not sure which solution would be best for me. Also, I do not have any of the items that the computer came with. Please help.

cwmccrayI cannot get the bios to recognize drive. I have Ultimate Boot CD and I can get the linux system to boot. But no hard drive. I have slaved the HD in window 7 and it assigns a drive letter. I am certain it is a partition issue..--------------------------------------------------------------------------------------------------------------------------------------------------------------------- You can boot into linux so processor , board, and memory appear to be functioning. make sure the bios is set to the defaults, check the hard drive connection as Peter suggested as well as the connection from the board to the hard drive connector. Sometimes a hard drive can be seen on another computer and still be bad, we often suggest that people slave the drive as you worded it to recover data from a failing or failed hard drive.I would try another hard drive, even put one in from another laptop just to verify if it is a hard drive or board connection problem.

Clicking noise from new Toshiba Satellite laptop?

I have a Toshiba Satellite C55-A5195 (Windows 7 Home Premium). It was bought brand new around 3 weeks ago. I've noticed that, besides the fan noise, the bottom of the laptop makes a clicking or buzzing noise. The laptop has blue screened twice, something about memory management. I don't really mind the noise, I just want to make sure there's nothing wrong with the laptop's hardware.
Any help would be much appreciated, thank you!

With any physical sounds like that, it can be really hard to know if it's something serious or not. Hard drives, optical drives, and fans all have moving parts that can cause noise.
In regards to the blue screens, have you installed many programs? Do you know what you were doing when they occurred?
- Peter

Toshiba Satellite C855-SS530 touchpad issues: left-click randomly releases

Brand new Toshiba Satellite C855-SS530 Windows 8. My touchpad will very often respond erratically. As I hold down on the left button and scroll, often times scroll will randomly release and then sometimes re-engage. This will happen with web pages, holding windows, etc. I'll be dragging a window or file or what-have-you, it will release the hold of it's own accord (without me releasing the left button) then sometimes re-engage (picking up other random files, selecting stuff on the desktop or other random things I didn't want to do). Most often I am holding down the left button and scrolling down a web page, and it will randomly "let go" of the scroll (before I have let go of the left button). Occassionally the touchpad will not immediately respond. It's too annoying to keep this laptop.
It isn't clear to me whether this is hardware or software related...Could be a bad button, bad touchpad, loose wire, or even a memory-glitch error which disrupts the touchpad signal. Does anyone know if this is a known issue with the Satellite C855-S5350. The touchpad is vital. It can't glitch out even 1% of the time. If I can't solve the issue, it'll likely be returned. I turned off most of the Synaptics silly stuff (edge swipe, etc) and it didn't resolve anything. There are nearly no services running eating up RAM so I have no idea why the touchpad would be freezing up...

You might want to try these suggestions:
The touchpad does not work properly
- Peter

Toshiba Satellite C855D-S5320 recovery help!

All the pc does is go to the Toshiba Splash screen, and then a blue screen that says "Recovery your PC needs to be repaired. A required device isn't connected or can't be accesed. Error code: 0x0000185.
You'll need to use the recovery tools on your installation media. If you don't have any installation media contact your system administrator or PC manufactuer." I have tried resetting the firmware and also holding down 0 like Toshiba instructs. However, after I select yes to get into the HDD recovery, the screen flashes white and then goes right back to the same recovery screen no matter what I do. It's very irritating when I can't even get recovery to work -___-. Someone please help me out? I don't have any recovery disks, etc.
Attachments:
2013-04-20_17-20-27_241.jpg ‏1127 KB

To restore your laptop back to it's "ORIGINAL FACTORY SPECS" you must 1st access "Boot Options" on your Toshiba Satellite C855D-S5320, or similar model & here's what worked for me. Start the laptop while tapping the "F12" key. This will open your boot options menu. At the very bottom of the list is an option called "HDD Recover"...click on it if you want to be able to access your "Advance System Recovery Options" where you'll be given new options allowing you to restore your laptop back to it's original factory specs. Please don't forget to give me "Kudos" by clicking onto my Kudos button next to my post if my solution was able to help you in any way...thanks.~: ) (((A+ Discount Computer Repair, Alb, NM)))

ITunes will not start on my Toshiba Satellite Computer

I have installed Itunes 10.2.2 to my new Toshiba Satellite computer and when I open it I get an error message that says, "QuickTime was not found. QuickTime is required to run ITunes. Please uninstall Itunes and reinstall. I've done this about 6 times and keep getting same message. HELP PLEASE!!!

This thread is behaving very strangely!
Anyway I am around on and off today.
First can you confirm that:
\\fumc40\winacs\ASCNET
is the the location that you cannot reach. I am guessing that refers to network drive at work, is that so?
Assuming that we need to move \\fumc40\winacs\ASCNET to the end of path, after quicktime.
Here are some instructions to get started. I will only take you up to the point where you can do the editing, don't try and change anything yet. I want to be sure it in necessary and that you can find the right place to do it.
You need to be in an Administrator account or be ready to enter an admin password when asked
First create a restore point:
You only need to do this before you do the actual editing, not this trial run.
http://windows.microsoft.com/en-US/windows7/Create-a-restore-point
Right Click on Computer and select Properties
Select Advanced System Settings>>Advanced tab
Click on Environment Variables
Find Path in the lower box headed System Variables
Select Path then press Edit...
An Edit box will open allowing you to edit Path.
This is as far as I want you to at this stage, don't try and edit, just cancel. I just want know you can get here.

How do I hook up the audio on Toshiba Satellite L555D-7005 to TV

I have a Toshiba Satellite L555D-7005 notebook and I am trying to get the notebook audio to play out my Insignia™-(22" Class / 1080p / 60Hz / LED-LCD HDTV-NS-22E450A11) TV. The only connection I could see working to stream video to the TV from the notebook was with a RGB to RGB cable. That worked for the picture, but not the sound. I bought an audio cable with one end that fits the headphone out hole on my computer and the other end has r RCA plugs that fit into the red and white audio holes on the TV. The cables and the TV are color coded with red and white plugs and everything seemed to fit properly, but sound will not come out on the TV. I am wondering if anyone out there with a L555D also has an Insignia Tv and can tell me how to hook up the audio. Also, I read that the RGB cable is provides the lowest quality picture. Is thee a better way to hook up the video? I would appreciate any information anyone can share ! Thanks, Cindy
Here are the features listed for the TV:
Product Features
21-5/8" screen measured diagonally from corner to corner
Optimal for viewing in medium size rooms.
Ultraslim design (1-1/2" deep)
Ideal for wall mounting (with optional mounting kit, not included).
High brightness (250 cd/m²) and incredible contrast (1000:1 native, 2500:1 dynamic)
For an arresting viewing experience.
1080p display
Provides the highest quality progressive-scan picture possible from a high-definition source.
SRS TruSurround Sound system
Provides a theater-like surround-sound experience, with clearer dialog and the enhanced bass sounds.
Audyssey Dynamic Volume
Set your preferred volume level to make soft dialog clearer, commercials won't blare and sound it will be at it's richest automatically.
Inputs
Include 1 component video (side), 1 PC (rear), 1 PC audio (side), 1 RF (rear) and 3 HDMI (side).
Outputs
Include 1 optical digital audio (rear) and headphone jack.
3 HDMI inputs
HDMI cable not included. High-speed HDMI cable is the only connection that can deliver a full HDTV experience with a full 1080p picture and digital surround sound.
PC video input
Lets you connect your computer to experience high-resolution images.
USB port
For quick connection of a digital camera or other USB device.
Additional Handy features
Include a sleep timer, INlink and channel labeling

Hi
I looked at the specs for your laptop and there is no HDMI out port for this model but RGB & Headphones out jack should work. Here is the link for closeup views of the ports.
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?modelFilter=L555D-S7005&rpn=PSL...
Click on product tour.
Qosmio X505-890=i7-740QM-6GB DDR3-64 GB SSD-500 GB SATA-
BR-Rom-DVD Burner-HD 18"Display-GTS360M-1GB-GDDR5
HP 17 Envy 3wks Returned
DIY Desktop Builds

Toshiba Satellite p75-A7200 stuck on toshiba logo after bios change

My Toshiba Satellite p75-A7200 is stuck on toshiba logo after bios change.
entered bios fine changes from UEFI to CSM boot and now i cannot enter bios or boot past toshiba logo.
Ive tried F2 tapping and holding while powering up the laptop(tried every Fkey,DEL,ESC, with and without FN key)
cannot re-enter bios.
Also i tried to run the bios update cd created multiple 1.50 1.40 even 1.00, it doesnt seem to read any media.
i tried holding C, FN+C and f and just about every key on the keyboard to get something to work. i had dvd as top of boot priority for a while now so i shouldnt have to try f12 or holding C before boot but i tried . it doesnt seem to read any media
i tried windows 8 install cd, Ubuntu, centos, nothing goes past toshiba logo and no errors, i dont get the non bootable device error so its seems to not be reading the dvd. (dvd does spin and make read noises) im trying to find my usb floppy drive to try a floppy version but it acts like its not reading any media.
I also pulled the HDD and all usb devices to make the dvd the only media available and with the HDD out it spins then toshiba logo then black screen with solid white horizontal curser on top left of screen.(only happens when hdd out)
is there some type of key combination that will force a bios update or a crisis recovery mode for bios.
I also Pulled the battery for 2 solid days(battery,cmos battery, and power supply and held power button for about 10 mins while watching tx to make sure the thing was drained before the 2 day sit with no power at all.
this happened the second i changed from UEFI to CSM boot so its not a motherboard problem or anything like that because all was well before this setting change.
I already pulled the HDD and backed it up to another drive and swapped it to elimiate that.
any ideas on a secret key combo to force a bios read from dvd or usb or anythng.
or another combo that im just missing to enter bios after CSM boot.
UPDATE
to do a crisis recovery on this laptop
1 get a usb stick and format it in fat or fat32
2 download "7zip" and install it if you dont have it.
3 download bios from toshiba website.
4 run the installer for bios but dont choose and option just close it we just want to extract the files to the location normally c:\splnvxxx where xxx is the version number like 150
5 goto the installed locaion "c:\splnv150" or whatever number.
6. find file os2014273a_150 or something similar. it will be an application, it will end in version number _150, and it will also have a disc image file of the same name. but we want the app.
7. right click on it and you should have an option 7zip then extract
once extracted there is a folder now archesxxxxxx_bios_v150_win
8 copy the bios file located in archesxxxxxblahblah/X64/BIOS.fd , BIOS.fd is the bios and just copy that to a BLANK usb thumb drive that was formatted with fat or fat32.
9. put usb into your satellite and unplug the power from it.
10 holding FN + ESC key together plug the power back in and press power button.
11. release keys FN and ESC if all is right it will have the power button and led on from blink abut every 1 second while it searches for the bios. once its done it will reboot and you should be good to go.
if it keeps cycling with the power button then the bios is named wrong or something is not right with the usb. try reformatting it again and make sure that the bios file is the ONLY thing on the drive.

Ok a little research and digging into the bios exe downloaded from toshiba shows this has INSYDE BIOS witch should have a recovery process wich i prepared a usb stick with just the bios.fd on it found some post around toshiba forums with different models using win +B or Fn + F but neither of these worked for me to force bios update
anyone with this model know the key combo to force recovery

Toshiba Satellite L755-S5306 Blue Screen of Death BSOD

If you are having “The Blue Screen Of Death” (BSOD) with a Toshiba Satellite L755-S5306 you are not alone. Please leave a comment in hopes enough of us can find each other and come up with a more permanent solution than the work around I present here. As of the day this was posted there was nothing index into Google or Toshiba’s forums regarding a Toshiba Satellite L755-S5306 having a BSOD problem.
Unfortunately I don't have an answer or solution so much as a troubleshooting alternative and that is to install Ubuntu 11+. I would rather use windows7 but the fact that Ubuntu runs without crashes indicates that my problem is a Windows 7 software issue. Windows7 is conflicting with either the hardware within my computer or some pre-installed factory software.
This laptop is new (it has only been out of the box for 3 months), has an i3 processor, 4GB of RAM and is still under warranty; until Sept. 10, 2012. I have yet to contact Toshiba but will. Within the last month (Feb. 2012) I started to get multiple BSODs out of no where. These were the following error messages:
1. KMODE_EXCEPTION_NOT_HANDLED
Caused By Driver : luafv.sys
2. KMODE_EXCEPTION_NOT_HANDLED
Caused By Driver : Ntfs.sys
3. SYSTEM_SERVICE_EXCEPTION
Caused By Driver : ntoskrnl.exe
4. PAGE_FAULT_IN_NONPAGED_AREA
Caused By Driver : ntoskrnl.exe
5. KMODE_EXCEPTION_NOT_HANDLED
Caused By Driver : partmgr.sys
You can see my full BSOD error reports here: CLICK HERE
I have done all of the following hoping to solve this issue with no luck:
1. Re-formated computer with factory shipped disk. Five Minutes after I did this I got the BSOD. That definitely eliminated the idea that it was something I had installed or that it was a windows update conflict.
2. Got all window updates. That didn’t help.
3. Checked all drivers manually one by one through the device manager for updates; according to the Device Manager there was no updates.
*However, this is the only area of hope that I have. I downloaded the program Drive Max and it list several drivers as outdated. I can only download two a day and install them. After I have them all installed I will report back as to whether or not I have a BSOD.
4. Updated BIOS. Toshiba did have a BIOS update available but the update did not fix my BSOD problems. I have seen on this forum many people have had problems with the BIOS but I have not.
5. Ran window's memory diagnostic tool. It reported no errors.
60 I also ran Ubuntus memory test and passed.
7. Check Disk with no errors
After all those failed attempts I took to the Internet. That is when I ran across a post online where a person stated they had the same problem with a similar Toshiba laptop and switched to Ubuntu. After doing so they had no problems. I did the same and agree I have no issues after one week. So I hope this helps for now. If anyone has this problem or finds a windows based solution please leave a comment.

Thank you all for your help.
Since I reformatted every time I have booted up I have turned on the Windows memory diagnostic too. I did this in hopes that if a BSOD occurred it would catch something when it rebooted and today it did after an extended memory test.
I got the standard message, “Hardware problems were detected...Test results will be displayed again after you log on”, however no test results were ever displayed. Does anyone know if there is a way to manually find the results of the test? Also, I ran the test again to see if I could get the results and the second time it said there were no problems detected.
At this point I am suspecting it to be a faulty stick of RAM. Windows 7 utilizes about 1.25GB of ram when booted and Ubuntu 200MB. This very well could be why Ubuntu works without problems.
I have to write a business plan in the next few weeks and cannot send my laptop in until that is done. So I will continue to use Ubuntu until done with my plan and then contact Toshiba. I will post back with any information I get in regards to the problem and once again thank you all for your help.

New Member: Blue Screen of Death on Toshiba Satellite

Toshiba Satellite L655-S5106
Windows 7 Home Premium 64-bit
Received brand new 3 years ago but rarely used. About 6 months ago, I received what most people are calling the BSOD. Never bothered to fix it at that time, but occasionally searched the internet for all the possible solutions. Still BSOD. Purchased from Toshiba the Recovery Media for the L650 Series (3-disc set). Inserted Disc 1 and tried to boot from CD. pressing "C" key. Still BSOD. For no reason, tried the F2, F8, F10, F12, and "0" key as well but still BSOD.
Don't know if this info is relevant or not, but the BSOD or trouble happened after the computer ran out of power while unattended with a DVD in the drive.
Also, (irrelevant or not) when trying to reboot laptop using "F" keys or "0", the laptop will turn on, fan will turn on, and then fan will turn off immediately. With the Recovery media in the drive, the fan turns on and stays on, but still BSOD. Same thing happens whether the battery pack is connected or not.
Very little knowledge with Windows OS and computers. Didn't know at the time 3 years ago that the OS was already installed and came without CDs, and didn't know that I had to make a recovery CD in case of situations like these.
What is my next move? Any advice will be greatly appreciated. Thank you

Here are some things to start with from the forum knowledge base:
Stop (Blue / Black Screen) Errors - Windows 7 go here : http://forums.toshiba.com/t5/Computer-Troubleshooting/Stop-Blue-Black-Screen-Errors-Windows-7/ta-p/3...
What can I do if my Windows 7 or Windows Vista laptop won't start? : http://forums.toshiba.com/t5/Computer-Troubleshooting/What-can-I-do-if-my-Windows-7-or-Windows-Vista...
Then let us know what you have tried and tested so we can get a better idea of what it is.
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Windows 7 64 Bit drivers for Toshiba Satellite C55-A5180 part number PSCJEU-00F001

Toshiba Satellite C55-A5180 part number PSCJEU-00F001
Drivers needed to install Windows 7 64 Bit on Satellite C55-A5180 part number PSCJEU-00F001
Edited to add new location for the video driver
Drivers where downloaded from here http://support.toshiba.com/support/modelHome?freeText=1200008363
And here
http://www.toshiba.eu/innovation/download_drivers_bios.jsp?service=EU&selCategory=2&selFamily=2&selS...
And here
http://support.toshiba.com/support/modelHome?freeText=1200007439
And Intel page here
Intel HD graphics driver http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
Toshiba Driver installation instructions
http://support1.toshiba-tro.de/tedd-files2/0/install-20140521160649.zip
Intel Chipset SW Installation Utility http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40216100a.exe
Intel Trusted Execution Engine Interface
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40215000b.exe
This post has the video driver - Here
Intel® Iris™ and HD graphics Driver 15.33.22.64.3621 for Windows* 7/8/8.1 64-bit
down the page you will find the driver - win64_153322.exe
Realtek Card Reader
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40217200c.exe
RealTek LAN Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40215100c.exe
RealTek wireless LAN Driver
http://support.toshiba-tro.de/tools/eula/calleula.asp?ID=91194
USB3.0 Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40219400c.exe
Synaptics TouchPad Driver
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc40213500e.exe
After installing I had to enter the file and run from setup.exe because it did not install from the Toshiba installer, it only unzipped the file and saved it.
You may want to try this older Synaptics touch Pad Driver
http://support1.toshiba-tro.de/tedd-files2/0/tpdrv-20130730102013.zip
Toshiba Value added Package
http://support1.toshiba-tro.de/tedd-files2/0/vap-20130916115251.zip
Toshiba Service Station
http://support1.toshiba-tro.de/tedd-files2/0/sest-20130730134053.zip
Toshiba PC Health Monitor
http://support1.toshiba-tro.de/tedd-files2/0/pchm-20130730130641.zip
Toshiba HDD/SDD Alert Utility
http://support1.toshiba-tro.de/tedd-files2/0/hdsdal-20130730121320.zip
Toshiba Peakshift Control
http://support1.toshiba-tro.de/tedd-files2/0/tpsctrl-20130916091602.zip
Toshiba HW setup (Hardware setup)
http://support1.toshiba-tro.de/tedd-files2/0/thws-20130916090522.zip
Toshiba Disc Creator
http://support1.toshiba-tro.de/tedd-files2/0/dcr-20130730110923.zip
Toshiba Web Camera Application works for windows 7 or 8
http://cdgenp01.csd.toshiba.com/content/support/downloads/TC30463200A.exe
Toshiba Video Player
http://cdgenp01.csd.toshiba.com/content/support/downloads/tc30647200a.exe
Toshiba recovery media creator
http://support1.toshiba-tro.de/tedd-files2/0/trmc-20130730133957.zip
All programs seam to work except HWsetup. Flashcards show up when using special function keys except for the volume, the volume special function keys work to turn volume up and down but you don’t see the flash cards, and of course there is no recovery partition so the recovery media creator cannot burn recovery media.
Updated to show instructions and pictures 8-24-2014
Instructions for changeing to from Windows 8 to windows 7.
INSTRUCTIONS:
First - Burn recovery media before you make any changes! -You may want or need to go back to windows 8 later-
Update BIOS to newest bios version, the C55 and possibly other models will not support CSM boot mode with the older bios versions.
Second -
Important Bios changes when changing from Windows 8 to Windows 7:
Completely shut down laptop (Shut down Windows 8 while pressing the Shift key to completely power off.) then restart computer and hold f2 when the screen goes black and wait for the bios setup utility to launch.
Select advanced, then system configuration, then boot mode
UEFI and CSM or legacy (UEFI for Windows 8 and CSM or legacy for windows 7)
For windows 7 change to CSM or Legacy mode.
Third - Also in bios setup utility select - Security, then Secure Boot, then you have to disable secure boot for windows 7.
You will need to delete all partitions before installing windows 7 this is done forth step.
Forth - Insert your windows 7 disc and select custom install, your partitions should show up - click on each one and below you will see advanced drive options, click that and you will have options to format - format each one, then delete each one. You will be left with one raw partition, select to install and windows will do the rest while installing the operating system.
Fifth - install drivers
Installation order is important:
Install chipset driver then video driver before other drivers. Then install Toshiba Value added package before other applications
-See attached pictures that show installed applications-
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****
Solved!
Go to Solution.
Attachments:
programs5.png ‏1040 KB
programs3.png ‏193 KB

That should work as well for all the models in part-number family PSCJEU. At least these, probably more..
    Satellite C55-A5104 (PSCJEU-00K00R)
    Satellite C55-A5105 (PSCJEU-00K018)
    Satellite C55-A5180 (PSCJEU-00F001)
    Satellite C55-A5190 (PSCJEU-00L001)
    Satellite C55-A5140 (PSCJEU-00K001)
    Satellite C55-A5137 (PSCJEU-036012)
    Satellite C55T-A5123 (PSCJEU-01G00Q)
-Jerry

Hard Disk issue with Toshiba Satellite P755-S5390

Well, I'm at my wit's end on this one so after several months of searching for an answer I'm presenting this one to my fellow Toshiba users.
I have a Toshiba Satellite P755 that I purchased around March of 2012 so it is well out of warranty unfortunately. I'm having an odd issue that could just be a faulty hard drive but I wanted to see if anyone had any similar experiences with their Toshibas that might lead this to be a recurring issue with other Toshibas.
The first symptoms my laptop experienced were the computer locking up and the hard drive light staying lit constantly. This first happened right after I was using WIn 7 disk management to shrink the main partition so I could create a second partition. The exact step this happened at was when I had already shrunk the main partition and had just finished creating the second partition. It hadn't even refreshed the disk management screen when it just locked up completely.
I left it locked up for almost a half hour and then did a forced shutdown and when it came back up it was really slow and the hard drive light was staying lit constantly. Eventually it wouldn't even start up and the drive light still stayed on constantly (not even blinking, just solid on).
My first thought was obviously hard disk failure so I grabbed a spare that should have worked perfectly as it was just harvested from a perfectly fine little netbook. I popped the drive in and reinstalled Win 7 and it worked fine...for a few weeks. Then it did the exact same thing except this time it eventually just wouldn't recognize any boot media. I cursed my bad luck in having two failed hard drives and used an older one that I had spare that, as I recall, worked fine when I harvested it from the old laptop it came out of. It worked again...for a couple of days. Then it did the same thing as the first (hard drive light staying lit, not responding hardly at all). I even hooked all these little laptop hard drives up to my file servers SATA ports and they loaded fine and I was able to back stuff up.
My dilemma here is that I know it could just be that I was using old hard drives and maybe by some chance they all failed because they were old but I'd hate to buy a new hard drive if that's not the problem.
Has anyone had any similar experiences with their Toshibas? I even tried testing the RAM and even removing one module at a time. I also tried pulling the battery and running it straight from the charger thinking maybe it was shorting something out.
As an additional note. One interesting thing that happened after the third drive went bad was that I plugged in the original hard drive thinking I could further troubleshoot and it worked perfectly fine for about a month. It then proceeded to do the same thing again. That's about where I am now. The only other thing I did was yesterday when I pulled the battery and tried it. It did respond very well for at least long enough to almost finish the reinstall to factory partitions but it failed at the last minute and rebooted. It then loaded the Windows startup screen and locked up with the hard drive light staying lit solid.
Sorry for the novel but I wanted to make sure all my troubleshooting steps were documented so no one suggested those. My last step is to pop in another used drive and install Ubuntu and see what happens then.
Solved!
Go to Solution.

Satellite P755-S5390 Specifications
Satellite P755-S5390 Support Page
justinmbarnes wrote:....I popped the drive in and reinstalled Win 7 and it worked fine...for a few weeks.
How did you reinstall Win 7 on the replacement drive? Did you use the the Toshiba Recovery Disks you should have created as per the directions on page 74 of your User's Guide, following the recovery directions on page 76, and return your unit to its factory default out-of-the-box setup? What happens if you return your unit to its factory default set up? This is considered the gold standard test on whether you have a hardware problem/failure, as opposed to a driver-software-conflict problem.
You seem quite familiar with Windows Disk Management software, yet you don't mention running the built in disk 'Error-checking' utility.
If you believe you may be suffering from some kind of hard drive problems, this would seem a logical step. You can access this utility by clicking on 'Start' -> click on 'Computer' -> right click on 'C:' drive -> click on 'Properties' -> click on the 'Tools' tab -> under 'Error-checking' click the 'Check now...' button -> put check marks on both the 'Automatically fix....' and 'Scan for...' options -> click the 'Start' button. The utility will inform you it can't be run now and ask if you want to schedule for the next restart, agree and restart your computer. Depending on the size of your hard drive and the problems the utility may encounter this could take from 20 minutes to several hours.
Let us know what happens. Good luck.
Mike

Toshiba Satellite P870 upgraded to Win 8.1 does not boot

I have a Toshiba Satellite P870 with Win 8 preinstalled. Soon after upgrade to Win 8.1 and basically successful removal of “watermark error” (secure boot activated) the machine stopped booting completely: after pressing the power button ventilator sound
is heard with periodically changing loudness as well as clicking sound from the speakers. The screen stays black. Attempts to start the PC through pressing F2 or zero buttons did not produce any result. Neither did I succeed with recovery discs I created before:
the system simply does not boot from the disk. It looks like I tried all options offered by Microsoft and Toshiba. I would be happy to roll back to factory settings.
Could someone give me hint what to do next?

Hi,
For the issue, let us know how to remove the “watermark error".
Meanwhile, I would like to confirm if you could access the BIOS.
I suggest you update the BIOS version to test it.
If you want to repair the startup issue, you should use windows 8.1 recovery discs or installation discs.
Meanwhile, if you cannot access the BIOS, it may be caused by hardware, I suggest you contact the Toshiba manufacturer for further help.
http://support.toshiba.com/
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact
information.
Regards,
Kelvin hsu
TechNet Community Support

Unable to install Windows 8.1 on Toshiba Satellite C50-A X0011

Hi,
Just bought a new Toshiba Satellite C50-A X0011, seriel no. XXXXXXXXX without a OS. I am trying to install Windows 8.1 via USB, I changed the boot option priority to USB and booting from the USB the system goes into a loop of start/stop with the following message " your pc ran into a problem and needs to restart.We're just collecting some error info., and then we'll restart for you.' Tried to boot with a DVD but the same message. Is this a hardware problem? please help
[Moderator edit to remove serial number.]
Solved!
Go to Solution.
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Satellite C50-A X0011 Part number PSCGLG-00C00G
This laptop was sent with no operating system so make sure the bios is set to run Windows 8.1
Completely shut down laptop Completely shut down laptop (Shut down Windows 8 while pressing the Shift key to completely power off.) then restart computer and hold f2 when the screen goes black and wait for the bios setup utility to launch.
Select advanced, then system configuration, then boot mode
UEFI and CSM or legacy (UEFI for Windows 8 and CSM or legacy for windows 7)
For windows 8 change to UEFI.
Also in bios setup utility select - Security, then Secure Boot, then you have to enable secure boot for windows 8 and 8.1.
On the C50 models you may have to enable the secure boot before it will let you change the advanced boot mode to UEFI.
Your Indian model info and specs here - http://laptop.toshiba-india.com/product/SatelliteC50-AX0011
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Issue Restoring Toshiba Satellite Pro C50-A, Windows 8.1 Pro

The hard drive that came with my laptop was full so i purchased a new hard drive and i was using the system restore disks that came with my laptop to load windows onto the hard drive, it was working fine up until when i put the third disk in and the disk
drive didn't activate and it was stuck on the copying files screen, i left it be for half the day when i went to school and when i got back nothing had changed so i hard restarted it and tried again from disk one. same thing happens it worked fine up until
disk 3 when it just did nothing i had a solid white light (power) and i solid orange light (wifi) and the disk drive light would blink when i inserted the 3rd disk like it was reading it but then it just turned off ( no more light on disk drive)
Please help
Win 8.1 Toshiba Satellite Pro C50 - A

I would suggest you to use some disk checking tool and see if the reading/writing of data is working fine from all the disks.
If its fine then you should talk to Toshiba Support on this.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.
If you are talking about the hard drive it works fine, i was running Ubuntu on it before this and i never had a problem, and if you are talking about the actual disks they work fine to i have used them before and they are from manufacturer, but to make sure
i put my old hard drive back in and made a recovery flash disk and its been stuck at 26% for like an hour now...

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