TOSHIBA SATELLITE couldn't complete updates

My computer this morning restarted itself for updates as usual but now will not complete updates. This has been going on for about an hour now.

BellalunaticJerry posted that they held the power button down until the computer turned off, then they started the computer and checked for update again. -Hold the power button down until it turns off --Then start the computer and check for updates again to make sure all the updates were downloaded and installed or if there are still some that you need to download and install.-

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Mac: couldn't complete update for Ps error message 49 in Creative Cloud

Mac: couldn't complete update for Ps error message 49 in Creative Cloud. Anyone help?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Windows Server 2012 R2 (VM). KB3000850 installed successfully but then after reboot it couldn't complete update & uninstalls

Hi,
Every time we try to install KB3000850 on a Windows Server 2012 R2 (Virtual), it says it installs successfully, reboots, but then before the logon screen comes up it says "We couldn't complete the updates, undoing changes..." and it uninstalls
the update. Yet, when you look at installed updates, it shows KB3000850 yet it's still availabe when you look for new updates, and if you run the update again manually, it doesn't say that it's already installed. What gives? :)
(no hyper-v)
Thank you!

Hi,
Please refer to Dave’s suggestion and check if help you to solve this issue.
Just addition, please also refer to following KB and check if can help you.
"Failure configuring Windows updates. Reverting changes.
Do not turn off your computer" error when you try to install Windows updates
Meanwhile, please check Windowsupdate and CBS log files if fine more relevant clues.
If any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Toshiba Satellite Windows 8.1 Update now Critical_Process_Died

I have a Satellite that is under 6 months old. It's been working okay (except for the battery that holds practically zero charge), however now the sytem has apparently crashed.
I was online as normal, but I had a message that it needed to restart within a day for updates. I had a lot of work to do and kept putting it off. It was a couple days later when I set everything to restart and let the computer do whatever magic it had to do. Once it restarted, I couldn't get online, even though it was connecting, and things seemed glitchy. So I tried to do a system restore. That was apparently the kiss of death for me. Now I am stuck in an infinite loop of the Toshiba start screen and then a blue sad face screen with a critical_process_died error message.
Of course, being the genius I am, I didn't backup files on this laptop, because, hey, it's still new! I have time! So, clearly, I'm kicking myself now. The ol' F8 trick to get into safe mode doesn't work and all it does is loop and loop on this screen.
If anyone has any idea what I can do to be able to fix this (incredbily wishful thinking, I know) or--most importantly--save the files, docs, etc. I had on this laptop before having to just blank it, I would be eternally, forever, whole-heartedly grateful forever and ever. I'm hoping beyond hope I might be able to save my data.
Thank you.

Satellite C55-A5300
According to both Microsoft and Toshiba, if the computer is still alive it will eventually reach that Choose-an-option screen (the recovery environment). Try rebooting numberous time and try zero, F2, and F12 on powering up.
Another way to reach your important files is to remove the hard drive, place it in a USB-connected enclosure, and access it as external from another computer.
-Jerry

Refurbished Toshiba Satellite C55-A completely locks up/freezes

I've had this laptop for only two weeks and it is already giving me problems.I am running Windows 8 and since it's new the only things I have installed are a mozilla firefox browser and a program I use for online teaching. Last week on November 12 and today it completely froze. By that I mean even the cursor would not move and using ctr+alt+delete didn't work either. I've never seen a computer do that before. The only thing I can do is to power it off manually and restart it. It restarts fine after that.
The first time was while watching a youtube video. The video stopped and there was a loud buzzing from the speakers.
Today it happened while I was doing my online teaching. It completely locked up.
-I have already scanned the hardrive for errors, nothing came up.
-There are no updates for windows or toshiba
- It's not getting unusually hot.
- It is running on ac power.
- The only anti-virus stuff I have is the trial norton software and the windows anti-virus software
- When it happens, I'm not running a bunch of things at once.
It could possibly be an app. When I shut down my computer, it says that it can't shut down until one app closes but it doesn't say which one. It eventually closes it itself and powers off.
It's only happened twice but it should not be happening at all. I really don't want this to affect my job, so any help would be appreciated. Thank you!

You should only be running 1 Anti-Virus program. Running more than 1 at a time tends to cause conflicts.
Also, you gain more information from your freezes from your Event Viewer.
Control Panel > Administrative Tools > System > Event Viewer > (The first you should look at it is Applications to see if you have any Failed Buckets, or Critical Events)
(The second one you should look at is the System events, Any Stop errors and Critical errors) you should be able to obtain a fair amount of information on what is causing your freezes.)
If you need help reading the events, Right Click on Applications > Save All Events As > C55app
Right Click on System > Save All Events As >C55sys
You can ZIP them or use WinRAR to compress and send them via email.
Then send me a PM and I will provide and email address for you to send them to me and I will debug them for you.
-Kenna
"Knowledge should be unrestricted and the most important commodity we can offer to help one another."

Toshiba Satellite L355D-S7901 Bios update Pc wont boot

I recently downloaded a bios file for my laptop form the support site to reinstall my bios, i made a boot disk from the image and restarted my PC, the bios screen opened and appeared to be working, but my PC shut down during the process and now when I hit the power button the sceen doesn't turn on but the CPU fan and indicator lite will turn on, also i attempted to put the bios image disk in after this to see if it might run even tho the bios appear to be damaged since it acts like it reads from the rom, but no luck. Any suggestions would be great I love my satellite and would hate for the bios to be such an issue.

Try taking the battery out and disconnecting the power from it.
Then hit the pwer button to make sure the capacitors are discharged.
Then reconnect the power and battery and see if it will post. I have seen that work on a few occasions.
Welcome to the Toshiba user forums.
For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
Being super active is never a requirement

8.1 Pro Pack Install Error - Couldn't Complete the Updates, Undoing Changes

I have attempted to install the Windows 8.1 Pro Pack 64 Bit for my new Dell Inspiron 11. I entered the product key, and the download began normally - I saw the update finishing at 100% and it said do not turn off computer, etc. Shortly after
the next message was "We couldn't complete the updates, Undoing changes, Don't turn off your computer.
Please help...
Steve

Hi,
Thank you for your update. In addition to disable the anti-virus, for the others who might take a look into this thread, please also try the methods mentioned in the below article:
Troubleshoot problems with installing updates
Also we may first try to use Windows Update Troubleshooter.
Best regards
Michael Shao
TechNet Community Support

Windows 8.1 Update Failure : We couldn't complete the updates, Undoing changes

Yesterday I built my first computer and I installed Windows 8.1 on it, everything was running perfectly fine until today. This morning I had an update notification and I installed it, about half way through the update an error occurred and it said it couldn't
complete the update and it was undoing the changes. I left it on that screen for about an hour and nothing happened. I tried finding what the update was, so I went to recently installed updates, and there was about 40 of them from just today. Whenever I tried
to uninstall any of the updates, it said error, preventing me from deleting any of the updates. I was wondering if anyone could help me try to uninstall/re-install this update.

Hi Kmanxx,
The update failure might be caused by a variety of reasons such as connection issues, incomplete Components and firewall. For troubleshooting, specific error code of the failure update will be helpful.
You also could find installation failure events and error code in log files, such as WindowsUpdate.log (C:\Windows\ WindowsUpdate.log) and CBS.log(C:\windows\logs\cbs\cbs.log). Here you first want to search for “error” in your logs. This will search for
Error entries. Focus on the day the installation attempt occurred. Refer to your time line of update log, find what error happened. Of course you could post your log content and we’d like to give it a look.
How to collect the specific error code of failure update:
We can do this by viewing your update history.
1. Swipe in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), and tap or click Settings.
2. Tap or click Change PC settings, and then Update and recovery.
3. Tap or click View your update history.
View failed update error code.
For your reference:
Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2(also applies to Windows8.1):
http://support.microsoft.com/kb/2509997/en-us
If all updates fail to install on a particular client or if for example you cannot install a Service Pack:
http://blogs.technet.com/b/roplatforms/archive/2011/04/28/installation-failures-cbs-store-corruptions-uncommon-issues-and-troubleshooting.aspx
Fix Windows corruption errors by using the DISM or System Update Readiness tool:
https://support.microsoft.com/kb/947821?wa=wsignin1.0
Regards

Unable to autoconnect to Wifi network after installing Windows update 8.1 - Toshiba Satellite - Intel Pro/Wireless 3945ABG-netwerkverbinding

Hello, got a problem connecting to my wifi: every time I start up my Laptop (5 year old Toshiba Satellite L300) the wificonnections are listed but windows is unable to connect to the WIFI. Wificonnection states unable to connect, after running Windows Network
Control the issue is found en the WIFI connects correctly.
I need to run the troubleshooter every time after staring up windows in order to get my wifi running, this is rather annoying..
Does anybody have a solution? I downloaded and installed the latest driver from intel, and also tried to enter below without any improvement.
netsh winsock reset catalog (reset winsock entries)
netsh int ip reset reset.log hit (reset TCP/IP stack)
see below error report:

Hi,
With the google translate, It seems that you are facing with the following problem:
A network cable is not connected correctly or may be damaged
Problem with wireless adapter or access point
For this issue, I suggest you try the following steps:
Try with another account, or test with another system, another cable.
Reinstall network adapter.
Open Device Manager then Network Adaptors, find the wireless NIC and choose properties then open the power management tab and uncheck the one that says "Allow the computer to turn off this device to save power".
Test this issue in safe mode with networking
Windows Startup Settings (including safe mode)
http://windows.microsoft.com/en-IN/windows-8/windows-startup-settings-including-safe-mode
Does this work? and I would be appreciate if you could update the diagnostics with English.
Regards,
Yolandac

Problem with updating bios toshiba satellite l655-s5144

Hello first of all having a good day, four months ago a problem with my laptop toshiba satellite l655-5144 I have something crazy ,happens that when starting Windows 7/8 freezes there and I can not access windows, I thought it was an error of hdd, but I think I'm surprised that it is not, since changing the hdd and still gives the same problem of being paralyzed in Home windows, all this began to update the BIOS to version 2.8 that turned out to be the operating profit that was for windows 8, not sure if this is due to the problem but I've tested the ram, hdd, cpu, etc and everything about the hardware works well and gives no problems, I think that the problem was caused by updating the BIOS to version 2.8, my question is whether you can return to the factory version was 2.2, or at least the previous version to 2.8 which was the one I worked thanks for your answers and spend time helping me, is the agradesco much.
And sorry for my bad English.
Solved!
Go to Solution.

Hello and thank you for coming to see the problem I had with my laptop, that seems to fix the problem so far, I hope q not refreeze operating system again, and I could restore the BIOS to version in which was when purchased.
If anyone has the same problem as I leave then follow these steps:
1.Find BIOS version with which acquired the laptop
2. Use of mnetodo booted by CD.
3. Insert the CD from the boot.
4. Upon resumption of the program ran hidden PC (that I saw no message)
5. After restart, windows restart again and enter the bios to see if it had changed the version of this and it turned out was successful.
Well I hope this problem the laptop again, and thank you for deigning to read at least my problem.
Satellite l655-s5144

Satellite A100-590 PSAA9E freezes on Toshiba welcome screen after BIOS update

Hi.
Yesterday I did a BIOS update on my Satellite A100-590 PSAA9E-03Z00QGR with the appropriate flash:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_driver_details.jsp?service=EU&selCategory =2&selFamily=2&selSeries=153&selProduct=624&langua ge=17&selOS=10&selType=all&yearupload=&monthupload =&dayupload=&useDate=null&mode=userMachines&search =&action=search&macId=&country=all&selectedLanguag e=17&type=all&page=1&ID=58477&OSID=-1&driverLanguage=42
bios-20070709111839.zip
After the flashing procedure the machine rebooted automatically, but unfortunately it now keeps hanging at the Thoshiba welcome screen. Also pressing F2 or F12 won't change anything. It seems like the BIOS is corrupt.
I saw, that in the BIOS package are delivered two flash files (s10gm590.rom and s10pm590.rom). But just executing the SanAntonion10 BIOS590MP.exe a .vbs script is started that decides automatically chooses and loads a flash file. Maybe it chose the wrong one?
What shall I do now? Is there a way to restore the BIOS, or do I have to send my notebook in?
Thanks in advance
MAT

> Satellite A100-590 PSAA9E freezes on Toshiba welcome screen after BIOS update
What to say Marc. It looks like you have used a wrong BIOS version or you have updated the BIOS in wrong way.
You could try to access the BIOS and try to set the settings to default.
Dont forget to save the settings if you will exit the BIOS.
But if this procedure does not help, you will have to contact the ASP in your country.
Possibly the guys will try to flash the BIOS again with other special version.
Good luck
Greetings

TS1550 Time Machine worked fine w. new HD for 16 backups, but started giving this mssg: [TIME MACHINE COULDN'T COMPLETE THE BACKUP TO "TOSHIBA EXT" ...An error occurred while creating the backup folder]

Time Machine worked fine w. new HD for 16 backups, but started giving this mssg: [TIME MACHINE COULDN'T COMPLETE THE BACKUP TO "TOSHIBA EXT" ...An error occurred while creating the backup folder]

Make sure your hard drive is formatted properly for the operating system installed. Go to Apple menu -> About This Mac to determine what it is. You posted to the 10.5 forum, but your signature says you have 10.9. Here is the tip on what formatting supports what operating systems:
https://discussions.apple.com/docs/DOC-3003

Toshiba Satellite L730-120 Bios flash update.

I have just got my Satellite today and was updating the Toshiba drivers and tried to install a new bios update. I ran the program and the laptop restarted and has gone to a blank screen, power light on, and nothing. This was 10 min ago and stills no change. What should I do? It said not to turn it off.

Just to let you all know. I tried to turn the laptop off at the power button and no luck. So I tuck the battery out and unhooked the power to shut it down. Powered up and started in safe mode ok. What is it with flash updating had it brick a router and a net book

Toshiba satellite p70-A dead after update to bios v 1.5

hi there i have toshiba satellite p70 with win 8.1 after updating bios from v 1.40 to v 1.50 the windows don't stop to give me blue screen . i try ti install anther version of Win but i have the same problem.plz help me

Satellite P70-ABT3G22
Bug Check 0x113: VIDEO_DXGKRNL_FATAL_ERROR
I reinstalled the windows 8.1 but the second error code is still happening,
If this occurs just after restoring the hard disk to its original out-of-the-box contents, then you have a hardware failure.
If you installed Windows 8.1 instead of restoring, you need to restore to factory-new from a recovery drive in order to be sure.

Toshiba Satellite L505D-S5965 - Are there any newer BIOS Failure updates? Last update was 2011

I have a Toshiba Satellite L505D-S5965 and got the BSOD. I have searched the forums and found a post;
BIOS Update Failure Satellite L505D-S5965
I tried creating a "Boot CD-ROM Installation Method Create CD-ROM Now but the webpage is no longer there.
I am having the exact same problem as the above post. The keyboard is not functional once you get past the Toshiba screen.
I followed the following instructions:
‎04-07-2011 06:57 PM - Reflash for INSYDE BIOS.
Using a separate computer if necessary perform the following:
1) Download your notebook model's BIOS "*.exe" file from the Support section. Mine was: slm0v150.exe
2) Extract the files from the "*.exe" file.
3) Locate the file that ends with ".fd", this is your actual BIOS file.
*(for different brand BIOS's the file may have a different extension such as .rom or .bin)
4) Rename your BIOS file to: "BIOS.fd" without the quotations.
5) Format a USB Flash Drive to (FAT or FAT32) file system.
6) Copy your newly named "BIOS.fd" file to the root directory of the Flash Drive. (Not inside any folders)
On the corrupt computer perform the following:
7) Remove the Battery, AC Adapter, and Hard Drive.
8) Plug the Flash Drive with your "BIOS.fd" file on it into any USB port.
9) While holding the Fn and F key on your keyboard:
a) Plug the AC adapter into your computer.
b) Hold the Power button until the computer turns on.
c) Release the Power button and both keys once you hear the fan turn on.
10) Observe your Flash Drive's LED's blinking, wait until your computer turns off and remove the Flash Drive.
11) Replace Battery and Hard Drive.
12) You're computer should be all set!
I can punch F2 to enter BIOS or F12 to enter Boot Manager, but the system doesn't respond to keyboard in either.
I attempted to flash BIOS off a USB as described in the above mentioned post, and it never worked. My flash drive lights up and then goes off. The BIOS version is the most current available according to Toshiba, 1.5
When I removed the HD and don't have a Recory disc in the DVD drive, I get:
"PXE-E61 Media Test Failure, check cable
hPXE-M0F: Exiting PXE ROM.
No Bootable device -- insert boot disk and press any key"
This is the same with the BIOS flash drive or without."
I have searched for any follow ups beyond the above post and can't find any. I appreciate any help, thank you in advance.
Kindly,
LaptopJ

Reflash for INSYDE BIOS.
Using a separate computer if necessary perform the following:
1) Download your notebook model's BIOS "*.exe" file from the Support section. Mine was: slm0v150.exe
2) Extract the files from the "*.exe" file.
3) Locate the file that ends with ".fd", this is your actual BIOS file.
*(for different brand BIOS's the file may have a different extension such as .rom or .bin)
4) Rename your BIOS file to: "BIOS.fd" without the quotations.
5) Format a USB Flash Drive to (FAT or FAT32) file system.
6) Copy your newly named "BIOS.fd" file to the root directory of the Flash Drive. (Not inside any folders)
On the corrupt computer perform the following:
7) Remove the Battery, AC Adapter, and Hard Drive.
8) Plug the Flash Drive with your "BIOS.fd" file on it into any USB port.
9) While holding the Fn and F key on your keyboard:
a) Plug the AC adapter into your computer.
b) Hold the Power button until the computer turns on.
c) Release the Power button and both keys once you hear the fan turn on.
10) Observe your Flash Drive's LED's blinking, wait until your computer turns off and remove the Flash Drive.
11) Replace Battery and Hard Drive.
12) You're computer should be all set!

TOSHIBA SATELLITE couldn't complete updates

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