Toshiba-Satellite Laptop Model C655-55225 stopped working after 90 days

I purchased a Toshiba - Satellite Laptop on 9/30/2011, it completely stopped working on 1/5/12. The laptop was not even used until 12/25/11, as it was a Christmas present for my husband. I called Customer Service at Best Buy because Toshiba Customer Service has been of no help, only to be told to call Toshiba. When I called Toshiba the first time they had us run some diagnostics on the laptop, which did not help at all. The computer will not even power up. Please keep in mind this laptop was gently used and well taken care of for the two weeks it was in use. There were no bumps, drops, virus or spills. I have spent a small fortune on products at Best Buy this holiday season and this is how they treat their customers? They offered no suggestions or help at all with a product they sold or offered to intercede with Toshiba. I can tell you with all certainty I will never buy another Toshiba product nor darken a BestBuy entryway. The customer service is equally awful with both companies.

Did they give you any other reason why they wouldn't send it out? It is a pretty common procedure to send it out under manufacturers warranty and I am surprised they would shoot you down. Did you talk to geeksquad or just customer service?
Crystal
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Satellite U300-130 - TosBtMng has stopped working after Nokia PC Suite installation

I've got the same problem too... with Toshiba Satellite U300-130.
Bluetooth had worked pretty well before I installed Nokia PC Suite for my mobile on my PC (the newest version 7.1.26.0 from website).
To be correct, at first I even managed to maintain a Bluetooth connection between PC and Nokia and ran syncronisation of contacts. I made several attempts but each time syncronisation run ended with message "PC coudn't get answer from your Nokia".
After rebooting, my PC went crazy and started issuing message "TosBtMng has stopped working" and it restarted every time I ask it to close.
Installation of new version of BT Stack (6.40) didn't fix this error.
Please help

Hi there
I answered an existing thread with the same problem, but no-one can help apparently.
Anyway,,, I can at least help you with getting rid of the looping setup. You need to rename the directory with the Toshiba bluetooth stack.
I also have Nokia syncing and it worked fine until recently. - I have to say I think the problem relates to a Windows auto upgrade.
How to solve this is a different matter. At this moment I have given up. The Toshiba bluetooth stack disabled.

Satellite R830 - USB3.0 port stop working after long time usage

Hi there,
This is my new laptop. I got it just one week. However, USB 3.0 port is very weird. It always stop working when i used it for several hours. I try to update the driver, but i still seems not working.
are there any other solutions?

>well, it will stop working as well when i use it as data transfer.
So how long does it take until the USB 3.0 port stops working?
Does it interrupt the data throughput?
Did you use the USB 3.0 compatible devices?
On the Toshiba European driver page you can find the USB 3.0 driver version 2.0.34.1.
Are u using this version?

Satellite A205 - SD Card reader stopped working after Win 7 upgrade

Satellite A205-SP5818
I recently upgraded to Windows 7, and, among other things, the SD Card reader stopped working. I already downloaded and installed the driver offered in this site: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=2190493& rpn=PSAE3U&modelFilter=&selCategory=3&selFamily=10 73768663 (it's the next-to-last driver shown) but it went from not working all together to making funny noices when I insert the SD card... and then not working.
Any ideas of other drivers that might work, or any kind of other solution?
Thanks.

Hi
Try to remove eh SD card controller from the device list.
Then reboot the unit.
After that windows will ask you for an driver.
You can download this driver:
[SD Driver, Flash Memory v2.0.0.7|http://cdgenp01.csd.toshiba.com/content/support/downloads/driver_cardreader_ti_25844A.exe]
You should unzip this package and has to point the driver files in this folder
This should helps to get the SD card reader working again

Satellite L300D-135 - Certain keys stop working after several minutes

Satellite L300D-135 (PSLC8E-02P013EN) model laptop, on cold boot the keyboard is fine. As things warm up the R and Y keys stop responding as do the 7890 keys. Might be heat related.
The keyboard has been replaced but both old and new do the same thing, so it's more like a controller problem. Have flashed BIOS to latest as saw mention of keyboard issues in one of the BIOS releases. End user has been tolerating this for some months but dyslexic child now needs to use laptop and cannot cope with dead keys.
Any ideas? Laptop is 2 weeks out of warranty and end user just asked me to take a look, problem has been around during warranty period.
Phil

Hi Phil
Can you notice the same issue if you connect an external keyboard or does this happen only with an internal one?
I cant imagine that this has something to do with the heat but if you want you can clean your notebook using compressed air spray. This could blow out the dust from the cooling ventilators.
If not you have to replace the whole keyboard. Normally its not so expensive so dont worry about this. You can also ask your ASP if they can repair it as gesture of goodwill.

Toshiba - A665-S5170: ambient light sensor not working after recovery

Hi all,
Two weeks ago I bought Toshiba - Satellite Laptop Model: A665-S5170 | SKU: 1859059
http://www.bestbuy.com/site/Toshiba+-+Satellite+Laptop+/skuId=1859059
I tried to resize the C: partition using the recovery option. It works fine ending with C: partition (100 GB) and D: partition (480GB)
All the divers and applications restored fine except the ambient light sensor.
I used system recovery to out-of-box state, but still have the same problem "ambient light sensor not working".
Would you please help me find a solution?
Thanks in advance.

I had the same problem. I tried resetting SMC but that didn't do the trick. Then I tried “Repair disc permissions“ and that fixed the problem.

Pavilion g6 sound stops working after a while

Over the past week the sound in my laptop has begun to stop working after a while of the laptop being on. It works initially but after a while when I check it doesn't work anymore. The mute button does not mute work, the volume increse and decreases on the screen but it does not affect the absense of sound. Please Help.
System Details: HP Pavilion g6, Windows 8

HI. I'm having the same problem. This has been happening for some time now. I can play anything with sound and then it suddenly goes and I can't use the mute/on/off or work out what's happening. Is it a fault?

My Toshiba Satellite A660 USB ports don't work and the webcam doesn't either.

For some odd reason all my USB ports doesn't work. It worked fine with I got it and this laptop is pretty much new. I also tried to uninstall and install the USB device back but I always get an error saying it didn't work. Any solutions to fix this?
Also, my webcam doesn't work. Every time I log into my laptop I always get this error saying "Web camera initialization failed. Please check your camera device and restart application or computer." I have no idea how to fix this. Can anyone help me out please?

For your USB ports, try this one first..
1. Make sure that the power light is off.
2. Unplug you AC adapter form your laptop then remove the battery.
3. Without those two, hold down the power button for 10 seconds then release it. After that put the battery and the AC adapter in.
4. Turn NB on and just choose start windows normally.
This is the simplest thing that you can do. Basically, the reason behind this is because it will reset the microprocessor on your system board. Try this first then if it failed check these links:
USB port may stop working after you remove or insert a USB device
Tips for solving problems with USB devices
For your webcam, you said it is giving out a message "Web camera initialization failed. Please check your camera device and restart application or computer.", that means the application is not installed properly. You only need to uninstall it first from Start > Control Panel > Programs and Features (make sure that view should be in large icons) then look for the Web Camera Application (looking at your laptop model I assume it's Toshiba Camera Application) then uninstall it. To reinstall it back, pull up the Toshiba Application Installer by going to Start then type in Toshiba Application Installer. Once you got it pulled up, click on Next Button and look for the application that has a name webcamera from the list and install it.

ITunes causes DVD drive to fail in Toshiba Satellite laptops

This seemed unlikely to me and I was wondering if anyone had any similar experiences and/or suggestions.
This morning I discovered that the DVD drive on my Toshiba Satellite laptop wasn't working - Device manager said it Failed to Start (code 10). I called Toshiba and they asked what was the last thing I'd done on the PC. When I said, "Updating iTunes," they said that was the problem, due to an interaction between iTunes and Toshiba Satellite laptops.
Sure enough, uninstalling iTunes fixed the DVD drive.
So now I have to install / uninstall iTunes every time I want to update my iPod

Another thing to check on is a device filter conflict:
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(One of the applications I' seen conflict in this way with iTunes on a Vista system is HP memories Disc Creator Software, which comes bundled with some HP digital cameras.)
... however, if you're still getting no CD/DVD drive with just the iTunes filters in place, you may be one of the unlucky ones who are getting the issue discussed here:
Optical drives not recognized in Windows Vista after installing iTunes 7
Although it wouldn't necessarily be a short-term thing, keep an eye on that document for updated information about the issue.
In the short term, one workaround might be to use a different application to rip the CDs, and then use the "Add to library" function to get the ripped files into your iTunes. (That way you wouldn't have to continually uninstall/install iTunes.) The following document might be of some help with that:
iTunes: About the Add to Library, Import, and Convert functions
EDIT: sorry Jason, didn't notice you'd already replied here. Didn't mean to butt in.

Actual dimensions for Toshiba - Satellite Laptop A665-S6050?

Good Morning Everyone,
I recently purchased the Toshiba - Satellite Laptop / Intel® Core™ i3 Processor / 16" Display / 4GB Memory / 500GB Hard Drive - Slate Model: A665-S6050 | SKU: 9988697.
I would like to purchase a sleeve for this laptop, but I can't find the true dimensions online. I don't have the laptop with me, so I can't just measure it. The specs I'm finding online list the width as 4.2 inches. Clearly, this is an error.
If anyone has the actual length, width, and thickness of this laptop, please reply.
Thanks for the help!
Solved!
Go to Solution.

From Toshiba:
Dimensions (W x D x H Front/H Rear): 14.98” x 10.0” x 1.18”/1.48”
without feet
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
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Satellite C850-B735 brightness control stop working

Hi,
I am having problem with brightness control.
When I restart or start my laptop, brightness control works fine (fn+f2 to decrease, fn+f3 to increase)
When I sleep laptop and resume laptop, the brightness control stop working and brightness of lcd remains to high bright.
i-e- when pressing fn+f2 or fn+f3, brightness is not decreasing or increasing.
It was working before two days. I didn't install or update any display driver and driver from toshiba download site is installed from the day first. display-20130111074851.zip

Hi Chand
This is user-to-user forum and we can try to help you with useful tips.
You cannot expect that someone collect and send you drivers. How to send you, for instance, display driver with 100 MB capacity.
You must download it alone. I presume you have machine designed for Middle East so visit please Toshiba support page on http://www.toshibamea.com/ choose your destination and check for support. As far as I know Toshiba offers drivers for supported operating systems.
Instructions about Win8.1 upgrade you can read on http://www.toshiba.eu/innovation/generic/windows8_1-message/
By the way: have you upgraded Win8 that you got to Win8.1? Im not 100% sure but I presume you got machine with Win8 64bit version, right?
Have you created recovery media before you have installed Win8.1 version? If not please do this. Recovery media creation is very important.

I can't connect to Wi-Fi - keeps timing out. No problem connecting from other laptops / phones. Stopped working after I did a system upgrade. What can I do?

I can't connect to Wi-Fi - keeps timing out. No problem connecting from other laptops / phones. Stopped working after I did a system upgrade. What can I do? I am on OS X Yosemite.

Take each of the following steps that you haven't already tried, until the problem is resolved. Some of these steps are only possible if you have control over the wireless router.
Step 1
Turn Wi-Fi off and back on.
Step 2
Restart the router and the computer. Many problems are solved that way.
Step 3
Change the name of the wireless network, if applicable, to eliminate any characters other than letters and digits. You do that on your router via its web page, if it's not an Apple device, or via AirPort Utility, if it is an Apple device.
Step 4
Run the Network Diagnostics assistant.
Step 5
In OS X 10.8.4 or later, run Wireless Diagnostics and fix the issues listed in the Summary, if any.
Step 6
Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Enter the name of your wireless network in the search box. You should have one or more "AirPort network password" items with that name. Make a note of the name and password, then delete all the items. Quit Keychain Access. Turn Wi-Fi off and then back on. Reconnect to the network.
Step 7
You may need to change other settings on the router. See the guidelines linked below:
Recommended settings for Wi-Fi routers and access points
Potential sources of interference
Step 8
Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
Step 9
Reset the System Management Controller (SMC).

Satellite C55 A - Touch pad stops working

This happens all the time, as soon as I get past the login screen on my laptop the touch pad stops working?
Can use a USB mouse as a back-up but as the laptop is only 5 weeks old I would of expected it to be all good for a lot longer?
TIA
Lee

> Can use a USB mouse as a back-up but as the laptop is only 5 weeks old I would of expected it to be all good for a lot longer?
Please go to control panel (Win key + X -> control panel) -> mouse
Here you will find differetn options realted to touchpad and mouse
There shoudl be an option which disables the touchpad when external device (USB mouse) is conencted.
Check if this not the case!
Greets

NB100 touchpad scroll bar stops working after exit full screen mode youtube

I have few Toshiba laptops, satellite, and now netbook100.
All of them share one problem, touchpad scroll bar:
It will stop working after exit full screen mode in youtube.
Here is how to reproduce the incident:
1. using any mainstream browser, start playing a youtube video, click full screen button at the bottom right corner of the video.
2. click on the [cross] to exit the full screen mode. (next to full screen button.)
3. check if you scroll bar still functioning.
4. a reboot will restore the function.
Currently, Im on vista, I believe in XP you will have the same problem.
Searching in google (touchpad scroll bar stops full screen youtube) will return more people share the same question but no answer.
Environments: win xp all, win vista all.
Windows all most updated driver, touch pad driver up to date.
This is not a major tech problem but for a netbook, this is very annoying.
If anyone have this problem or answers, please share it here.
Thank you in advance.
regards.

I had the exact same problem on my laptop and after a lot of searching, I finally found the simplest solution that really works for me so here goes:
Once you exit the full screen video and the scroll pad has stopped working, click once anywhere on the youtube page(just to unfocus from the video) and press the spacebar button on your keyboard twice.
Et voila, your scroll pad should be working again. Beats the hassle of having to log off everytime.
Hope this helps

Microphone stop working after format

my microphone stop working after format my pc from windows vista to windows xp and my microphone
stop working.i can listen to people but they cant listen to me.does anyone know how to fix it.or to send me link for a
microphone driver.I have Toshiba satetilite A210-1A0.Thank u

That doesn't appear to be a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region. If it's a European model, you could check the Toshiba Europe forums.
- Peter

Toshiba-Satellite Laptop Model C655-55225 stopped working after 90 days

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