Toshiba Satellite Pro C850-006 Session3_Fulure_To_Initialize Error

Just got my Satellite Pro C850-006 Laptop less than 2 weeks ago. Getting used to it slowly but yesterday I turned it on and I get this message: Session3_Fulure_To_Initialize, its says need to restart and goes through the automatic repair ordeal. It just keeps repeating itself over and over, never getting anywhere. I have look at countless forums but nothing works. Auto repair, recovery, reset, absolutely nothing works. I read it could be a corrupt OS, bad RAM or a bad HDD or even an anti-virus utility which could have deleted the smss file or something like that. Need help please before I ship it off for repairs under warrantee. Thanks.
Window 8 Pro
It will not boot into windows.
Solved!
Go to Solution.

Thanks a bunch Jerry, appreciate the help. As soon as I get the touchpad fixed I will do the wipe and load.

Similar Messages

Win 8.1 activation issues on Satellite Pro C850-1EQ after upgrade

Hello everybody!
I face a problem after upgrading my TOSHIBA SATELLITE PRO C850-1EQ preinstalled windows version 8 to 8.1.
After installation windows demands the product key in order to activate windows 8.1, but I haven't this activation key.
I called Microsoft (Greece) but couldn't help me and told me to call Toshiba (Greece).
The man from Toshiba's technical support told me to call back to Microsoft!
Also, he told me to check here (https://www.toshiba.eu/innovation/generic/windows8_1-upgrade-stepbystep/) before I start the process. Step No. 7 says "Remember your Windows password. You may need to enter it after updating."
Now I returned back to Win 8.
Is there a way to learn my activation key before the installation of w8.1?
I tried to find that using various tools but no one finded the key.
Plus, after the installation of 8.1, a message says:
+Error code: 0xC004C003+
+The activation server determined the specified product key has been blocked+
I trust Toshiba and I want to use the latest version of w8.1.
I would be greatful if someone technician from Toshiba could help me with this issue.
John (from Greece)

Hi
Yes, the preinstalled *gets automatically activated* when I restore or refresh my pc and I do not need the activation key.
When I upgrade to windows 8.1 it asks me the activation key in order to activate the new version.
Before the upgrade, yes, I updated win 8 and the drivers too. I always keep my pc updated.
What do you mean:
+Try this: create the Toshiba Recovery DVDs (or USB flash memory stick). Use the Recovery medium in order to recover the notebook back to factory settings. Update the Windows 8 to latest state and then perform the upgrade to Win 8.1+
Windows 8 is in a hidden particion in my PC, so I don't need to create recovery disk.
Or do you mean anything alse?
Thank you for your reply

TS3212 I have a problem with running the itunes download on my new toshiba satellite pro laptop,

I have downloaded the iTunes software no problems, but when i come to run it a windows pop up comes up saying,
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact
the application verifier to verify that this is a valid window installer package"
as i mentioned it is a brand new Toshiba satellite pro running windows 7 professional,
any ideas????????????
mark

A lot of people have found this works for them:
Settings/General/Date and Time Turn OFF Set Automatically
Set the date to several years in the future
Try to update again - you will get a different error message
Go back and turn ON Set Automatically

Satellite Pro C850 wont work after Bios update

my satellite pro c850 cd wont work after bios update from toshiba.
what do i do?

Saying: dont work you mean it does not power up or what do you mean exactly?
Did you flash the BIOS properly?
Possibly something went wrong during the update and this means that ROM module isnt flashed properly
In most cases a special BIOS crisis disk would be needed to get it working
Not quite sure if you can get it fixed by your own
Check this thread. Maybe it helps:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=59637
Otherwise you need help from authorized service provider available in your country.

Toshiba Satellite PRO A60DU - CPU Features Disable execute bit - Firmware updates?

Hello everyone,
I have a problem with a laptop that i've recently gotten. It's a rather old model Toshiba Satellite PRO A60DU / Model #: PSA65E- 01K033DU.
I wanted to install a new operating system on the laptop (the latest Ubuntu desktop version) and after going through the entire setup, and reboot. I got into the front screen for login and it was giving me the following errors.
Your CPU appears to be lacking expected security protections. Please check your BIOS settings or for more information run: /usr/bin/check-bios-nx --verbose
0 packages can be updated.
0 updates are security updates.
To run a command as administrator (user "root"), use "sudo <command>".
See "man sudo_root" for details.
tjuky@tjuky-laptop:~$ /usr/bin/check-bios-nx --verbose
This CPU is family 15,model 4, and has NX capabilities but is unable to use these protective features because the BIOS is configured to disable the capability. Please enable this in your BIOS for more details, see: https://wiki.ubuntu.com/Security/CPUFeatures
After a bit of research i figured out that i had to change the NX settings of my device by going into the setup... and according to all the data that i've found out it's suppose to have the options yet it isn't anywhere in there yet.
So i reckon a Firmware update would do the trick. However, wherever i look i can't find any firmware updates. So my ultimate questions are;
1) Is it possible for me to change the NX settings in a way without upgrading my firmware?
2)Are there any actual firmware upgrades for the device? and so yes, where can i find them?
I'm quite desperate as you can see, i hope someone is able to help me.
Kind regards,
Chuck Smits

Hello everyone,
I have a problem with a laptop that i've recently gotten. It's a rather old model Toshiba Satellite PRO A60DU / Model #: PSA65E- 01K033DU.
I wanted to install a new operating system on the laptop (the latest Ubuntu desktop version) and after going through the entire setup, and reboot. I got into the front screen for login and it was giving me the following errors.
Your CPU appears to be lacking expected security protections. Please check your BIOS settings or for more information run: /usr/bin/check-bios-nx --verbose
0 packages can be updated.
0 updates are security updates.
To run a command as administrator (user "root"), use "sudo <command>".
See "man sudo_root" for details.
tjuky@tjuky-laptop:~$ /usr/bin/check-bios-nx --verbose
This CPU is family 15,model 4, and has NX capabilities but is unable to use these protective features because the BIOS is configured to disable the capability. Please enable this in your BIOS for more details, see: https://wiki.ubuntu.com/Security/CPUFeatures
After a bit of research i figured out that i had to change the NX settings of my device by going into the setup... and according to all the data that i've found out it's suppose to have the options yet it isn't anywhere in there yet.
So i reckon a Firmware update would do the trick. However, wherever i look i can't find any firmware updates. So my ultimate questions are;
1) Is it possible for me to change the NX settings in a way without upgrading my firmware?
2)Are there any actual firmware upgrades for the device? and so yes, where can i find them?
I'm quite desperate as you can see, i hope someone is able to help me.
Kind regards,
Chuck Smits

Issue Restoring Toshiba Satellite Pro C50-A, Windows 8.1 Pro

The hard drive that came with my laptop was full so i purchased a new hard drive and i was using the system restore disks that came with my laptop to load windows onto the hard drive, it was working fine up until when i put the third disk in and the disk
drive didn't activate and it was stuck on the copying files screen, i left it be for half the day when i went to school and when i got back nothing had changed so i hard restarted it and tried again from disk one. same thing happens it worked fine up until
disk 3 when it just did nothing i had a solid white light (power) and i solid orange light (wifi) and the disk drive light would blink when i inserted the 3rd disk like it was reading it but then it just turned off ( no more light on disk drive)
Please help
Win 8.1 Toshiba Satellite Pro C50 - A

I would suggest you to use some disk checking tool and see if the reading/writing of data is working fine from all the disks.
If its fine then you should talk to Toshiba Support on this.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.
If you are talking about the hard drive it works fine, i was running Ubuntu on it before this and i never had a problem, and if you are talking about the actual disks they work fine to i have used them before and they are from manufacturer, but to make sure
i put my old hard drive back in and made a recovery flash disk and its been stuck at 26% for like an hour now...

Does Satellite Pro C850-1EQ support Sata III?

I've just picked up a new Satellite Pro C850-1EQ laptop, and am looking to replace the slow 5400rpm drive with an SSD.
I can't find the SATA specifications of this machine anywhere - does it support Sata III (6Gb/sec)?
Thanks,
Gareth

Hi
As far as I know it supports the SATA II (3Gb/s)
But you could install some software diagnostic tools like *SiSoft SANDRA*
This would provide all details about the hardware configuration.
Could you confirm that its SATA II?

Upgrading Toshiba Satellite Pro A10 hard drive

Hi
I have a Toshiba Satellite Pro A10. It is an old laptop, but rather than change it, I would like to install a new hard drive. I have previously put in new RAM to this laptop, but I know the Hard drive change is more complex, so I need as much help as I can get
The laptop is running well, but the 20GB HDD is obviously too small. I have an external USB hard drive for multimedia stuff etc, but the main HDD, even with just the Windows XP and other software on it is always near to the 20GB and the time has come to change
I know I can handle the 'hardware' changeover without much problem. I am intending to get a USB enclosure to allow a clone of the old drive to be copied to the new one, so that when I do install it, the only difference to the laptop will be the larger storage capacity on the internal HDD
I have read extensively about the variety of issues and I am still quite confused. The main issues for me seem to be
-Whether the BIOS affects the type of internal HDD I can install
-I am fairly sure the interface I need is ATA-100/IDE. So does this mean I cannot use SATA?
-What size of HDD can I install? Is there a limit?
-Does the current internal HDD have partitions? I am not sure? It is the same as it was when I bought it, so would Toshiba have put a partition on it containing OS or software? I don't know. I have 'recovery discs' but no Specific windows disc, as one did not come with the laptop. So considering this, how do I go about 'cloning' the old drive onto the new, and then installing it 'seamlessly'?
-Do I need specific software for a 'clone'? Otherwise, how do I do it?
-What do I need to look for in a HDD, when buying? Some sellers seem to see potential issues to do with the capacity, others do not. Im confused
So, as I say, all I want, is to get a larger internal HDD and install it without problems. Im willing to do the work involved, but only when Im confident I have all the necessary information and 'boxes ticked'. Otherwise I fear it may be a disaster.
I am not able to afford to buy a new laptop, so all help is very much appreciated
All advice welcome. Also, if you have any questions just ask
Thanks in advance
Jason

Can you provide the COMPLETE model number and the part number for that model? I don't want to give you any incorrect information. The part number would look like this. PSA10U-3V1JG8
But based on what you have stated so far I would say you need an EIDE or ATA hard drive. Due to bios limitations that I am 95% certain will be in place with your model you will be limited to a 120GB or smaller 9.5mm thick 2.5" ATA/EIDE hard drive. I recommend Western Digital Scorpio BLue drives for their combination of price, performance, and reliability.
Once you post the model and part number I can verify this so you can order the correct drive for you system.
Western Digital has a free version of Acronis True Image that you can download that you can use to clone your old drive to your new drive if you purchase a WD drive.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

No Warranty for LCD Pixel dead for a new Laptop Toshiba Satellite Pro L300-EZ1523

Hey,
I bought a Toshiba Satellite Pro L300-EZ1523 Laptop in Oct 2009. In January 2010 My motherboard went dead so I have sent the laptop to the Toshiba Depot Center initially they said they will repair it and send it within 3 - 5 Business day but they took nearly 15 days to ship it back.
Once I have received there is the big surprise. One of the pixel on my screen is dead and I tired calling the Toshiba customer care at 1-800-457-7777 and the transfer the call to Depot center which takes nearly 40 to 50 mins to get an engineer on the call for which we need so much of patients.
Today I requested to transfer the call to the Case Manager and when I told her about the problem she again tells me to call the depot and file a case with them and the UPS for the damage and she also mentioned that there is no warranty covered for the LCD Screen.
But when I shipped the laptop to the Toshiba Depot I don't had any dead pixels. Im tired calling Toshiba can anyone help me out.
Regards,
Prem.

I got problem with my Toshiba tecra A9 laptop. There is thick black line at the corner of LCD, I contacted 2 toshiba service centers but they paased me to the Toshiba support. They said that Toshiba will not pay us for LCD repair and asked me to call toshiba support and ask for their autorisation. I also called toshiba support several times, but they just make me confused. They said randomly some bizzare phrases: the service centers should aks us for autorisation no., LCD did not coverd by warranty, You made a physical damage, contact another service center, we will contact you within this business day...
The reason I have bought Tecra model was that toshiba called it as bussiness class, and offered a 3 years limited warranty!!! But the warranty is a whole fake to cheat with the clients. They even do not care about business and dont understand how our professional life is depends to our laptop. such a shame for them.
They pay some employees to talk with you several hours, just to deny their warranty and don't give you a good service!
I wonder how they calculate the repaire cost of LCD. I already find wensite which offer the LCD just for 95$. There are lots of replacement guide all over internet. I will suggest toshiba that I can service them for LCD replacement for as low as 150$. That would be a good business for me and a big deal for toshiba! At least Toshiba will not loose their clients.
From my side, I will start to aware all student around me at university to never trust Toshiba quality and warranty services and do not risk their professional life with the toshiba product and services! It seems that Dell is going to be the leader in customer services and hence in future market!

Toshiba Satellite Pro A10,Windows XP Service Pack 2

Hi everyone,
I have a "Toshiba Satellite Pro A10: P4-M 2.2 GHz/XP Pro/15" TFT/40 GB/768 MB".
I installed the Windows XP Service pack-2 in my notebook.
After updating to winXP SP2, the only way to start up my comp after putting it in "standby mode" or "hibernation mode" is to witch power off and then start up.
I reinstalled "Toshiba Power Saver" but nothing came of it.
What can i do about it?
Kind regards,
Krasteff

Hi Krasteff
Your problem is difficult. If I had it, I'd try to make the status of the OS as clean as possible.
Try killing as many of the funny SYSTRAY applications as possible - means the small icons in the SYSTRAY. Some of them will not be killed that easily. Don't spend hours trying...
Then also try killing any, as You mentioned, antivirus or other services that are not necessary for the system. Check also that You do not have any USB / PC Card devices attached to the system.
Then try again.
Works better? Then "walk backwards" means try attaching the devices / starting the applications one by one and retry Hibernating. Keep track of what You reconnect/restart so You know what You did last when the system fails to start up again. There You have the cause of the problem and then You also know where to look for the solution.
Hope it helps!
BR Tom

Toshiba Satellite Pro A100 PSAAPE Need Device Drivers

Hi, I was wondering if anyone may be able to help. My father has been given a Toshiba Satellite Pro A100 (Model Num PSAAPE-00T00KEN) that someone has tried to do a fresh install of windows XP Professional sp2 on. The problem is all the device drivers have been written over and there is no driver disc with the laptop. After looking on the Toshiba website I'm having trouble locating the drivers for this exact model. Could anyone point me in the direction of said drivers or a link to them and also in what order I should download them.
Thanks for you help, Mick

Satellite Pro A100-03R (PSAAPE-00T00KEN)
Mick, the Toshiba drivers and utilities for that European model are here.
Be sure to follow the order of installation recommended.
Installation Instructions for Windows XP
-Jerry

Toshiba Satellite Pro A60 Celeron 2.8GHz 256MB sound volume?

Hi,
I've recently bought a Toshiba Satellite Pro A60 and am happy with item, but despite turning the volume full music and even the windows event sounds are very quiet? To me it does seem to be significantly quieter that other notepads I've used. Is this the way the item should be working or could it be a possible issue?
Thanks for any help or advise you can give.

Hi again
Do you have this problem using all players or just using DVD player? Is this situation since you bought notebook or it occur later? Everything is possible but I dont think that something is faulty.
At the end you can contact Service partner and let them check it up.

Satellite Pro C850-1M - upgrade to Win 8.1 fails - error 0xC1900101-0x30018

Hello to all,
bought a new Sattelite Pro C850-1MX (PSCBZE 00M009GR) in december 2013. System is running almost unchanged to delivery state. Yet installed OpenOffice, Firefox and AdobeReader in most actual versions. And updated driver for AMD-GPU to latest version. No other changes done.
Now tried to upgrade to Windows 8.1 via Windows-App-Store. Download was done, upgrade run, reboot, installing changes, preparing devices --> reboot, rollback to 8.0 with error code 0xC1900101-0x30018.
Searched internet for solutions: Toshiba sais
- update all Toshiba-components via TOSHIBA Service Station --> done
- (Link: [http://www.toshiba.de/innovation/generic/windows8_1-upgrade-stepbystep/]): deinstall some components: esp. LAN/WLAN-driver.
Hmmm...if I do so I cannot access Windows App-Store to rerun the upgrade because i have no network-connection. Stupid...
- Why cant I upgrade an almost unchanged system because of some driver-uncompatibilities where i didnt change anything from delivery state???
Please state any hint/solution. Thanks!
Mark

>Now tried to upgrade to Windows 8.1 via Windows-App-Store. Download was done, upgrade run, reboot, installing changes, preparing devices --> reboot, rollback to 8.0 with error code 0xC1900101-0x30018.
This error message appears because of some not compatible drivers and tools which are already preinstalled on Windows 8 system.
This issue has been reported many times here in the forum and was solved as reported by user harrie_1 at 12-Jan-2014
Look into this thread: http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=74631
Check what drivers has to be uninstalled in Appendix A
[How to Update from Windows 8 to Windows 8.1|http://support.toshiba.com/sscontent?contentId=4003162]
+What important is to remove the internet connection.+
+Only use to download 8.1 then disconnect (also Lan cable)+
+After starting Win 8.1 for the first time do not connect to the internet.+
+On another pc download first the drivers for 8.1 audio,realtek wlan and bluetooth and display driver.+
+Install and restart after this when de system is stable you can connect to internet and download the windows updates.+
PS: this thread should be closed to avoid misunderstandings and because other thread already exists

Toshiba Satellite Pro M30 & Power Saver shutdown error

hello!
i am fighting with this problem for months now.. the latest version of power saver on my toshiba sat pro m30 running windows xp with service pack 1 installed gives a message box with an error message on shutdown and i am unable to eliminate this error. unfortunately, i cannot consider re-installing the system from scratch, because there are many other applications installed and i cannot lose settings for them. i've read the forums and realised i am not the first one having problems with toshiba power saver. i am even lucky to have it started successfully at the start-up! yet, it crashes at the shutdown. it's quite annoying. also, i have downloaded all latest updates from this site for my laptop, including even bios update.
i would love to have the opportunity to be able to download the bug-free version of toshiba power saver from this site, and i am sure many other people would appreciate the fixes too!
any feedback on that?
andrew.

hello Quad,
> If your Notebook is properly installed it should work
> well. All delivered software was tested. The only
> reason for your problem can be some additional
> software that you installed later.
my notebook was properly installed and power saver indeed had not been crashing from the very beginning. it started to crash at shutdown after a month of work with my laptop. how can it be that no other application is crashing elsewhere, and only the power saver application does? do you not find it slightly irrelevant to point me again to recovery CD? especially, when i mention that re-installing everything from scratch is not an option for me? moreover, i didn't install anything ultra-specific that loads at startup. in fact, i try to keep my system as clean as possible. no Antivirus, no SP2, no weird background processes.
> It is also possible that it can be caused by some
> Antivirus application. Maybe is some application
> running in background? There are lots of reasons who
> can be responsible for this issue.
there is logic in your words, but as i said, there are no specific applications installed to be running in the background, except ASIO drivers for the external sound interface, but they were working fine from the beginning with power saver. no antivirus installed either.
and please do not refer to your particular configuration as a standard. all configurations become different as time passes from the original installation. :>
regards,
andrew

Re: Satellite Pro C870 - No Wireless, Error code 43

Have two new Satellite Pro C870's where the wireless was being disabled every second startup. Wireless NIC in device manager had an exclamation mark and was showing "Windows has stopped this device because it has reported problems. (Code 43)"
After performing a system restore as advised by support the issue was still there.
Just before sending the two laptops off for repair I undid a setting called "fast boot" in the bios (otherwise set using a Toshiba utility).
Issue seems to have cleared after this.

Hi
You are using Win 8. Right?
> Have two new Satellite Pro C870's where the wireless was being disabled every second startup
First of all you should know that Windows 8 does not perform a real shutdown.
It goes just in hybrid mode.
Maybe the error 43 is related to the fact the Win 8 and notebook did not shut down as you expected from a system like Win 7.
If you would search for error code 43 using google, you will get a lot of hits and mostly its system / driver issue.
So first of all I recommend disabling the hybrid mode and performing complete shut down:
+Perform a complete shutdown in Windows 8+
http://aps2.toshiba-tro.de/kb0/TSB2B03EY0002R01.htm
secondly try the WLan driver update.
Regarding the other issue
>Also had an issue with the function of turning on when the panel is opened: this would cause the laptop to turn back on immediately after shutting down.
This is also an Windows 8 feature which can be disabled:
+Why does my Windows 8 notebook start automatically when opening the display lid?+
http://aps2.toshiba-tro.de/kb0/FAQ2C03FA0001R01.htm

Toshiba Satellite Pro C850-006 Session3_Fulure_To_Initialize Error

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