Toshiba Satellite Pro - M15-S405 - no audio at all

Hello.  I have just purchased a used M15.  Has XP Pro - SP3.  No system sounds nor sound via WMP-11 either from the speakers nor the headphones. 
I've visited the BIOS settings - nothing obvious that I can see there.  I've visited Control Panel > Sounds and Audio Devices.  Everything is turned on.  I've gone through Control Panel > SoundMax Digital Audio Panel and that all looks fine.  I've visited Device Mgr - no yellow triangles in sight.  Everything says "Device is working properly".
Could someone give me a start on a troubleshooting sequence?  I can do some screenshots if it helps.
Thanks.
HS
Solved!
Go to Solution.

Oh brother!!!!
There's a manual volume control just on the inboard side of the shell.  It's sort buried below the surface of the shell.  It turns out this is a knob for tuning up the hardware.  Duhhh!
Close this one - and consider it resolved.

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