Toshiba Satellite S55-A5274 power issues

My toshiba satelite s55-a5274 will not turn off to the power button even if held for over 15 seconds. The screen stays black and is not responsive. Im wondering if there is any type of reset button that will shut everything down that perhaps would be under the "hood" so to speak. The laptop will also not respond to the power adapter.
Any information is good information. Thanks

Hi I don't call this having to taking the whole thing apart???
Page 96
http://support.toshiba.com/support/staticContentDetail?contentId=4002312&isFromTOCLink=false
Battery
13
4 cell/43Wh Lithium Ion battery pack (Not user replaceable)
Battery Life Rating (measured
by MobileMark™ Productivity 2012)
o
Included 4 cell battery: up to 4 hours, 22 minutes
What do I know?? Sorry !
Dokie! Hey Eagle what's up??
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

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Toshiba Satellite C855-SS530 touchpad issues: left-click randomly releases

Brand new Toshiba Satellite C855-SS530 Windows 8. My touchpad will very often respond erratically. As I hold down on the left button and scroll, often times scroll will randomly release and then sometimes re-engage. This will happen with web pages, holding windows, etc. I'll be dragging a window or file or what-have-you, it will release the hold of it's own accord (without me releasing the left button) then sometimes re-engage (picking up other random files, selecting stuff on the desktop or other random things I didn't want to do). Most often I am holding down the left button and scrolling down a web page, and it will randomly "let go" of the scroll (before I have let go of the left button). Occassionally the touchpad will not immediately respond. It's too annoying to keep this laptop.
It isn't clear to me whether this is hardware or software related...Could be a bad button, bad touchpad, loose wire, or even a memory-glitch error which disrupts the touchpad signal. Does anyone know if this is a known issue with the Satellite C855-S5350. The touchpad is vital. It can't glitch out even 1% of the time. If I can't solve the issue, it'll likely be returned. I turned off most of the Synaptics silly stuff (edge swipe, etc) and it didn't resolve anything. There are nearly no services running eating up RAM so I have no idea why the touchpad would be freezing up...

You might want to try these suggestions:
The touchpad does not work properly
- Peter

Toshiba Sattelite C55 B5296 - Power issues

I purchased this laptop in December 2014. It has been nothing but problems trying to turn it on since day 1.
I troubleshot it early on and they shipped me a new battery. It did not resolve my issue
I run through the whole "remove battery, unplug, hold power button for 20 seconds, plug back in" thing. it worked in the begining but now it takes 10-15 minutes of trying that over and over to get it to turn on finally. I have to do this every single time.
It is still under warranty but i have to pay for phone tech support. What do you think the issue is? how can i get toshiba to fix this?

Hi,
First, I don't know what do you mean when you said "power issues"
Is it not holding any charge? or is it really not turning ON?
If the battery has been replaced already, then it requires servicing already. It needs to be sent to them.
It is still under warranty but i have to pay for phone tech support - if you suspect that your laptop has HW problem then you don't need to pay for the technical support as long as it is still under warranty. However that would really depend on what kind of power issue you are having.
*********Click on Kudos if it helped you. Thanks! ***********

[FIXED]Toshiba Satellite m45-s359 brightness issue

Hi all.
I recently replaced the screen on my Toshiba Satellite, as it had a large crack in it. Thing is, the new screen is WAY too bright. What was once white is now a blinding light, and what was once pitch black is now a light grey. The battery life has been affected as well.
So far, with this laptop, it's been an uphill battle. The keyboard, although it has a brightness Fn key, hasn't been recognized by any distro I use, much less Arch. So keybindings are out the question. I have laptop-mode-tools installed, but there isn't a "video" folder in "/proc/acpi". The "/sys/class/backlight/" folder is empty as well.
Anything anyone can offer on this problem would be greatly appreciated.
EDIT: I've tried using xbacklight, but I get
xbacklight -set 50
No outputs have backlight property
Last edited by Him (2011-03-05 17:50:30)

Him wrote:...How hard would it be to install it? Just "make" and "make install", or is it a bit more than that?
That is pretty much it. It is a single .c file, a README file, and a Makefile. Let me try to compile it when I get home to see how it goes. I'll tar it up and send you a copy by email to the link in your profile. You will need to compile it for your system. I'm pretty sure a module compiled on my system won't fly on yours.
Edit: No, actually. I recall it is built as a kernel module and was built by slipping it into the kernel tree. Not that tough. I'll throw together some notes.
Last edited by ewaller (2011-03-02 23:06:33)

Compare toshiba Satellite S55-B5289 with Satellite Radius P55W-B5224; which better

can someone make a comparison of these 2 laptops? one has a i7-4710HQ processor that is supposed to be better than the i7-4510U processor but the later is laptop is supposed to be a high end better laptop??
is the S55 a 780 p laptop and the P55W a 1080 p laptop?

Satellite S55-B5289
Satellite Radius P55W-B5224
See specs above.
Yes, the Radius screen is 1080p and also has IPS. And it has a volume up/down button. backlit keyboard, and all 3 USB ports are USB 3.0.
The Radius is missing an Ethernet port. Also, there is a problem that has not yet been resolved regarding its Intel Wireless-N 7260 card. Search this forum and you'll find many have difficulty with connection speed.
I wouldn't consider the difference in processors to matter.
-Jerry

Toshiba WT8-A-102 - Power Issues

Toshiba WT8-A-102 PDW09E-00100EEN
Hi
I tried to raise a warranty call but got stuck in some Q&A loop which dropped out, and it presented me with an email form. Duly filled in with all the pertinent details, but I didn't receive any email acknowledgement.
Anyone know of a SIMPLE way of just raising a ticket, under warranty, for a tablet where I've got the S/N and P/N and Purchase Order records on file?
My son's tablet is still under warranty - it was ordered at the end of February last year and was received in March - but we're now having issues with it. More often than not, if my son or I press the power button we briefly get the Toshiba POST screen before the power cuts out.
We have even left the tablet in a desk cradle when powering it on, so the charging cable and tablet itself do not move between attempts- and sometimes it'll power on without us touching it after numerous attempts where nothing happened when we pressed the on button.
We've swapped the cables with known good ones, so we know that's not the issue.
On the rare occasion it stays powered long enough to get past the login screen he still can't do anything with it because the power cuts out as soon as the CPU gets put under any load. On one occasion Windows said the battery was at 0% but charging. I left it for 15 minutes and it was still at 0%. I then set it to do some Windows Updates without disturbing the laptop or power lead, and the power cut out less than a minute later. For obvious reasons this rules out the possibility of performing any BIOS updates; we simply can't risk bricking it.
So any ideas? Personally I'd rather trade it in for a laptop and pay the difference, but I'd settle for a warranty repair if only I had some way of submitting one that'd send me an email back!

Your tablet is still under warranty this is good news because in case of hardware problems, the tablet should be fixed free of charge.
What you have to do now is to contact the Toshiba authorized service provider in your country to arrange next steps.
Here you will find the ASP responsible for your region:
http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/

Toshiba Satellite A665-S6055 audio issues.

A few hours ago I noticed my volume controls seemed to have a mind of their own. The volume bar would go all the way down to zero, and noticed the system control panel volume buttons (above the keyboard, not the same model but you get the idea) would light up on their own. Volume Up, Down, and Mute were lighting up and messing with the volume. It was as if someone was pressing them. Thinking it may be a virus of some sort, I ran Avast and Malwarebytes but both returned nothing.
I then thought the system control buttons were bugging out, and decided to uninstall the TOSHIBA Value Added Package, which I thought would remove the functionality of said buttons. However upon restart the problem has only gotten worse. Now the Play/Pause button is lighting up randomly. According to the control panel the Value Added Package was indeed removed, and I have not reintalled the latest version of it yet.
Any suggestions? My sound is essentially ruined.
edit: I tried restoring the system to a few days ago but it didn't help. After the restart yet ANOTHER button from the system control panel has started randomly lighting up. I'm starting to think this isn't an audio issue, but an issue with the system control panel buttons. I will reinstall the TVAP using this download and update this post with the results.
edit: Reinstalling TVAP did not solve the issue. The issue has actually escalated quite dramatically. Even more buttons are being accessed now, including the wi-fi button. I'm literally unable to access this website on my laptop because the wi-fi function keeps getting turned on and off. I fear a factory reset is my only hope.
edit: The issue goes away in Safe Mode. Still doesn't really fix anything though.
edit: Possibly fixed. Unplugged power cord, forced shut down, removed battery and waited about a minute. Plugged the cord back in as well as the battery. Started it up, went to BIOS settings and reset it to the defaults (F9). Saved the setting and continued the reboot process. The issue appears to be gone. I tested the volume buttons and they are working properly.
HELP.

"edit: Possibly fixed. Unplugged power cord, forced shut down, removed battery and waited about a minute. Plugged the cord back in as well as the battery. Started it up, went to BIOS settings and reset it to the defaults (F9). Saved the setting and continued the reboot process. The issue appears to be gone. I tested the volume buttons and they are working properly."
Thanks for keeping a running edit of your progress as well as your ultimate solution!
Maybe this will help other with a similar situation.

Toshiba Satellite Pro M30 & Power Saver shutdown error

hello!
i am fighting with this problem for months now.. the latest version of power saver on my toshiba sat pro m30 running windows xp with service pack 1 installed gives a message box with an error message on shutdown and i am unable to eliminate this error. unfortunately, i cannot consider re-installing the system from scratch, because there are many other applications installed and i cannot lose settings for them. i've read the forums and realised i am not the first one having problems with toshiba power saver. i am even lucky to have it started successfully at the start-up! yet, it crashes at the shutdown. it's quite annoying. also, i have downloaded all latest updates from this site for my laptop, including even bios update.
i would love to have the opportunity to be able to download the bug-free version of toshiba power saver from this site, and i am sure many other people would appreciate the fixes too!
any feedback on that?
andrew.

hello Quad,
> If your Notebook is properly installed it should work
> well. All delivered software was tested. The only
> reason for your problem can be some additional
> software that you installed later.
my notebook was properly installed and power saver indeed had not been crashing from the very beginning. it started to crash at shutdown after a month of work with my laptop. how can it be that no other application is crashing elsewhere, and only the power saver application does? do you not find it slightly irrelevant to point me again to recovery CD? especially, when i mention that re-installing everything from scratch is not an option for me? moreover, i didn't install anything ultra-specific that loads at startup. in fact, i try to keep my system as clean as possible. no Antivirus, no SP2, no weird background processes.
> It is also possible that it can be caused by some
> Antivirus application. Maybe is some application
> running in background? There are lots of reasons who
> can be responsible for this issue.
there is logic in your words, but as i said, there are no specific applications installed to be running in the background, except ASIO drivers for the external sound interface, but they were working fine from the beginning with power saver. no antivirus installed either.
and please do not refer to your particular configuration as a standard. all configurations become different as time passes from the original installation. :>
regards,
andrew

Toshiba Satellite L3** CD/DVD issue !!! Here is my solution. How about you?

Hello everyone. Nowadays, I see on this forum people are discussing about the CD/DVD issues on L30/L300/L350. I would like to share my experience on this issue and hope everyone shares your experience as well.
My laptop are Toshiba L30 PSL33 and Toshiba L300 PSLB2E. I am lucky that I have no problem with CD/DVD discs/drives as I can read/write/play CD/DVD smoothly. However, I used to have some problems with CD/DVD drive on my notebook. Here is my experience.
1) Make sure there is no other CD/DVD softwares on your computer (except the orginal software from Toshiba). Especially to those who have been used to using Nero. If you have problems, try to remove Nero and test with the one supported by Windows
2) If you still have problems, try to update the firmware of the DVD drive. It can be done by visiting the Toshiba Support Driver site (http://eu.computers.toshiba-europe.com/). Check what drive you have by looking at the Device Manager. Download the newest firmware from there and update your drive.
3) My last solution. If you have Vista pre-installed, try to get a XP version on your computer and do not install any other software. Test/copy a CD by using windows writing tool to see whether the problem is solved or not.
In my opinion. the main reasons you may encournter are: there are CD/DVD drives have XP firmware base and need to be updated so that they can be used in Vista; or there are software like Nero and PowerDVD are causing the conflict between the ACPI controllers (real and simulated).
Hope this may help you all. If you have other experiences, please share with everyone.
PS: Please excuse my language as I am not an English speaker.
Edited by: Admin

Hi anhchuong!
Thanks for this nice solution instructions. In future, this ways,s mentioned by you, should be checked first.
I really like this one!
Rock on dude! ;)

Satellite M30X-102: Power issue - unit suddenly turning off

Hello!
I have a Satellite M30X-102 laptop and about one and a half months ago it started suddenly turning off. It first looked like an overheating problem, but it also turned off directly after i pressed the power button, and sometimes it worked 10 hours without any problems, also, when it turned off, the power LEDs flickered until I un-and replugend the power cable. If the battery was in, it was instantly discharged.
I sent it to repairs. They only cleaned the cooler and changed the heat-conducting paste and for a few days the laptop worked normally, but about a half of hour ago, it happened again. I am convinced now that this is a power problem, possibly the power cabel.
Do you have any sugestions of what I could do, or should I send it back along with a note that it is a power problem?
Thank you
[Edited by: admin on 23-Mar-06 06:56]

Hi,
If you have the equipment, plug in the power cable, and use a voltmeter to test it and see if it is getting the required voltage, should be 15V for that model. After that, if it works, plug it into the computer and see if the LEDS light up. If they do, move the cable around while its plugged in, and see if the lights turn off. If so there is a false contact on the motherboard and it needs to be changed.

Can I change the graphic card on Toshiba Satellite S55-A5295 or add more dedicated video RAM?

Hello, I am wondering if it was possible to change my graphics card. Currently its using the basic (Intel HD Graphics 4000/Family). If thats not possible then I'd also like to know if it was possible to dedicate more video RAM since it currently has 64MB out of the total 1696 avaliable graphics memory. And before someone mentions the BIOS option sadly its not shown there. Please let me know if I have any options!

There is no option to change the GPU on this laptop model. As per memory sharing, it is done automatically by the chipset sharing around 10-20% of the physical memory to the graphics memory.
What will you be using the higher ram?
Is it gaming, media editing (video / photo), or 3D editing?

Toshiba Satellite pro sp6000 startup issues

Hi There,
I've been having problems with my sp6000 - it refuses to turn on most of the time. 1 in every 100 tries it might turn like nothing was ever wrong. Normally though, the green light turns on for less than second and then disappears.
I have a feeling it MAYBE to do with the cdr/dvd combo drive - as it responds differently when this is removed, tho I havent got another drive at hand to test this theroy.
Thanks for any help,
Toby

Hi Toby
If You suspect the optical drive is the problem of your machine, simply plug it out and try start without it. That is supposed to work just fine.
Good luck
Tom

Satellite S55 DVD Directory List Not Updating

New install of a Toshiba Satellite S55.The drive seems to work ok, but the file listing does not u.pdate when you insert or remove a dvd.If there is a DVD in the drive, Windows Explorer shows the contents. Pull out the DVD, and Windows Explorer still thinks the drive is there. Ditto in the other direcection - inserting a new drive, you need to force Windows Explorer to update. This is particularly a problem when you try to install a multiple disk application - the system does not update that a new disk is in the drive and keeps insisting you need to insert the next disk. Is this a Driver update issue? A DVD drive issue? A Windows issue?Help !!!!! Dave

Hi
I think its a lower upper filter issue and I think you could solve this following this step by step instruction.
First of all remove the ODD (CD/DVD) drive from the list in device manager.
Then access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Finally you should reboot the unit.
After that windows will recognize the ODD again

Issues with Toshiba Satellites and Western Digital WDC HDDs

As much as I want to thank Jerry Lippey for helping me several times with issues regarding my boyfriend's A665-S6095 laptop, I am DONE with Toshiba.
For the FOURTH or FIFTH time now (it's so bad I've lost count) this satellite has crashed while using a WDC Scorpio Black HDD. I have gone through FOUR HHDs in the last year and a half. I am not joking. NO ONE has time to diagnose and solve this many computer issues in such a short amount of time unless they are a paid techinician.
The last time the HDD failed I tried to get WDC to send me the non-AFT drive that I had bought, but they told me that the BEKT version of the BPKT I bought was "not in stock". For almost a month. And yet it came back in stock on Amazon and one or two other stores online. So when I called back to say WHAT THE HELL, instead of asking me what I wanted them to do, they just decided to send me a larger drive with AFT, as if that would soothe my aggravation.
But honestly, I don't see how this can all be WDC's fault. I mean, if you compare the number of forum posts referencing satellite versus non-satellite models, there is no way that number is proportionally equal to the number of satellite versus non-satellite models sold. I wish I had known how terrible Toshiba is before he bought the laptop, or my mother bought my brother a different satellite model. I'd have told each to shoot themselves in the foot instead.
My boyfriend was trying to copy pictures from his Galaxy Note II onto his laptop, but when he plugged the phone in by a usb/micro usb cord and opened windows explorer, the computer froze.
I shut it down manually, and since then it has not been able to boot at all. BIOS recognizes the drive make and model, but nothing will load; the screen goes black after the Toshiba welcome screen and nothing happens. I tried booting from both a win7 recovery disc and the 1st Toshiba recovery disc I made with the laptop; the former won't load at all and the latter goes through the "windows is loading files" progress bar, then the "microsoft windows" progress bar, brings up the cursor and stops doing anything. I can move the mouse, but the light on the HDD indicator illuminates for about 5 seconds then shuts off for less than a second, over and over. For a fraction of a second I can see an error code reading something like "No Emulation Type 00" before the recovery cd loads. I don't know what that means exactly.
If I hadn't had previous issues with Toshiba TVAP software having compatibility issues with Windows, or if the laptop would freeze part way through installing windows updates I wouldn't have trouble blaming only WDC. But clearly Toshiba has major issues (at least) with Satellites, and except for the one person on this forum who knows what he is talking about - and let's be serious, we can't blame him for not being able to answer EVERYTHING posted on here - their tech support $^(($ B@!!$. Just like their products.
The fact that the only answer I've found is to only replace Toshiba HDDs with OEM HDDs is complete bull.
Sure, it is possible that the way the laptop is used causes some of the issues I've had, but FOUR HDDs? Really? What else in a laptop can go bad that could possibly help to kill off the drive? What else could possibly contribute to the agony I have to go through to keep this laptop running?
Time to go back to work, now that I've spent over an hour trouble-shooting and writing this rant.

Hi I'm fairly new to the forum. I'm sure Jerry will have a reply for you. 4 failed HD's is unreal. I 'm sure you know why HD's fail. I know you are very aggravated, but I would just like to ask a couple of questions. How are you testing these failed HD's. Seatools has two great free programs seatools for windows and seatools dos. Also I'm very curious about your Anti-Virus program. Viruses are really getting tough, and can wipe out your HD in seconds. If your OS gets corrupted, windows will no longer boot. I'm going to post some things that I'm sure you already know. I also would like to know how your boy friend uses his lap top. I live in a retirement village and I fix computers for free. I have see some really bad stuff. I have had to restore a couple back to factory because they were so badly infected. Power surges can really do a number on a HD. I'm going to post the link to a bootable seatools dos. It will be a ISP file and you will need to burn it to a cd. Test your drive and see what happens. I'm sure Jerry will have a comment for you. He's pretty smart.
http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-ma...
Why do hard disks fail?
Because hard disks are mechanical devices, they are subject to wearing out, even if you treat them better than your own children. Around 60% of hard drive failures occur through predictable mechanical failure, with the remaining 40% of failures occurring through misuse. Hard disk failure might occur if any of the following happens:
Your computer is bumped or jostled while it is running;
The electric motor which allows the platter to spin fails due to bad bearings or other components;
The filter on your air intake gets too clogged or the filter isn't working properly;
Extreme heat while running causes the electronic circuit board to fail;
There is a sudden power failure while the disk is writing.
Types of hard drive failure
There are two main types of hard drive failure - physical and logical.
Physical failures are often due to a failure of the electric motor or the drive itself - the moving parts. They can also happen because of a major head crash (caused by your computer being dropped or jostled while it's running).
Logical failures come from corruption in the file system. If you've accidentally deleted an important registry entry or formatted the drive improperly, or if you have a nasty virus, hard drive problems will occur. The BIOS will recognize the drive, but it won't boot.
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

Toshiba Satellite L775D-S7210 - Won't boot, Power & WiFi LED lit

I have a Toshiba Satellite L775D-S7210 laptop that refuses to boot properly. I've owned this laptop for about 4 years and this problem just happened a few days ago. It can turn on, but it leads to a blank screen (as if the lcd is disconnected from power) and only the small Power indicator and WiFi light is lit while the others are off.It does not show any BIOS or POST screen. While it's on, I can hear a electrical whirring sound coming from the underside of the logic board, and the Optical disc and hard disk exhibit accessing activitity. Then, after a few seconds, the CPU fan starts running. This laptop stays powered on forever and the only way to turn it off is to hold the power button or remove the charger or battery. The events that occurred before this blank screen problem was a simple file transfer between the internal hard disk in IDE mode and a cruzer glide 16gb flash drive. Nothing out of the ordinary, just your standard drag-and-drop file transfer. When i completed this file transfer, i rebooted the PC into the BIOS settings. I was going to install Windows 7 fresh, so I went to the setting that had the options for AHCI or IDE, and changed it to AHCI. I saved the changes and rebooted. On the next boot, I got a blue screen error while it was loading the old Windows 7 partition that was left there. It crashed and rebooted.On this next reboot, the laptop could no longer boot and showed a blank screen with just the power light indicator on. And, nothing else would work after that (usb, keyboard, etc). It just stayed blank. How could have this problem have happened? It was very, very random and out of nowhere. How could a change of the BIOS settings cause this corruption? I am not sure if the BIOS needs to be reflashed; I am unable to access the BIOS because the LCD display or externally attached display never prompts with the boot logo. What could the issue be? Any input would be greatly appreciated. Thanks, - forestvenue

I had a customer with the same issue. Said it prompted him to update bios. Afterwards, it came up with "starting windows" and just a few pixels of the windows logo cam up and then froze. Couldn't boot to safe mode either. Called toshiba and they recomended restoring the system to factory settings. But I didn't end up having to do that.
Toshiba said it was set to FAST BOOT which is why no POST messages came up. This can be set using the hwsetup utility, but that means booting windows. So, I was going to restore to factory condition.
HERE'S WHAT FIXED IT
To go into system recovery, press and hold 0 (zero) while turning the computer on.
1st, I didn't have the power supply (customer didn't bring it to me) and the power light just blinked 4 times.
After getting a power supply I turned it on holding the 0 down.
This gave me the chance to press F2 to go into BIOS settings.
Set BIOS settings to defaults. Then DISABLE THE FAST BOOT FEATURE (didn't record where that was in the menus)
Saved BIOS and rebooted and windows started!
Good luck!

Toshiba Satellite S55-A5274 power issues

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