Toshiba Satellite S855D-S5148 15.6-Inch not loading anything.

Just got this 4/15/13.  Was very happy with it, but the past 2-3 days it started out running very slow, than glacier slow.  NOW I can boot up, pull up desktop in Windows 8, but that is it. 
Will not load anything, can't run virus scan, look task manager, nothing.  It just sits, circling forever.  I shut down, and reboot.  At one point it was just totally locked up, and I removed the battery and reinstalled.  Then go back to cursor circling forever.
Where do I start?   Or where do I go from here?    

Satellite S855D-S5148
A refresh will restore the system files and most of the registry while leaving all your data files and Metro apps alone. But you will need to reinstall desktop applications.
   Settings > Change PC settings > General tab > Refresh your PC without affecting your files
Or..
   Settings > Power > Shift + Restart > Troubleshoot > Refresh your PC
-Jerry

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