Toshiba StorE Canvio Alu 2.5 1TB always switches off

Hello,
I've got a Toshiba StorE Canvio Alu 2.5 1TB external HDTH310ES3AA (USB 3.0) 1 TB on a Windows 7 system, Mainboard: AsRock H81M-HDS. I installed all new USB controller drivers I could find, but I always have one problem: The Toshiba HDD does not work properly on this system (but well on Windows XP - but without USB 3.0):
While transferring data to the hd, it always "switches off" - already after a few seconds.
It doesn't matter if connected to a USB 2.0 or 3.0 port, always got the same problem.
Could somebody please help?
Thanks!
Best wishes
Andy

Hi
The HDD seems to work properly in connection with Win XP system, therefore I think that there is nothing wrong with your HDD but it looks like the computers USB controller / ports could cause the issue.
The HDD supports USB 3.0 as well as the USB 2.0 standard.
But USB 3.0 port provides max. 900mA and I guess 900mA are necessary to get the HDD working properly.
Question: does this HDD work properly in connection with another computer / notebook running Win 7 or Win 8 OS?

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